Trusted Agent profile · London

Robinson Jackson London reviews

★★★★★ Excellent

225 reviews across 1 platform

256 Kirkdale, Sydenham, London, SE26 4NL

Part of Robinson Jackson, see every office.

Robinson Jackson's office in London, at 256 Kirkdale, is rated 4.8 out of 5 across 225 reviews on 1 platform, including 225 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

225

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We sold our property though Robinson Jackon and would absolutely recommend their services. The agents did a great job with generating interest and offers. Equally important was the progression agent who was literally tireless in getting our otherwise difficult move completed. We are happy in the new place and genuinely grateful for their help.

Duncan · 14 November 2022

Agent replied · 30 March 2024

Dear Duncan, Thank you for taking the time to review our service. The team are so happy with your positive comments and we are so glad we could help you through a difficult transaction. So lovely to hear you are happy in your new place and we wish you all the best. Rob Wright Owner Partner

5/5

Google

We couldn’t praise the staff more at the Sydenham branch, they were professional and helpful from start to finish, making sure our sale went through smoothly and as quickly as possible. They were always there to answer any questions that we had. I would definitely recommend the branch to others trying to sell/buy and we would use them ourselves again without any hesitation. A 5 star service and team all round

Emma · 20 March 2019

Agent replied

Dear Emma Thank you for your review and wonderful comments, the team are absolutely delighted. Good luck to you and your family in the new home. Thank you for your custom and the box of goodies! Rob Wright

5/5

Google

Contracts exchanged! Huge thanks to Saphire the sales progressor and to Rob and the team at the Sydenham branch of Robinson Jackson.

Tessa · 29 July 2019

Agent replied

Congratulations Tessa! We are so happy for you. Good luck with everything in the future, we appreciate your custom and the review. Rob Wright Owner Partner

5/5

Google

The service I experienced with Robinson Jackson was fantastic. As a first time buyer, my knowledge of the property industry was quite limited but their knowledge and know-how was invaluable and very reassuring throughout the process. I was in regular contact with my dedicated Sales Progressor who kept me updated with the purchase from the offer acceptance all the way to completion. I would 100% recommend them to a friend.

Andy · 29 July 2019

Agent replied

Dear Andy Thank you so much for your kind words and taking the time to review our service. It has been a pleasure dealing with you and we wish you the very best in your new home. Rob Wright Owner Partner

5/5

Google

We couldn’t praise the staff more at the Sydenham branch, they were professional and helpful from start to finish, making sure our sale went through smoothly and as quickly as possible. They were always there to answer any questions that we had. I would definitely recommend the branch to others trying to sell/buy and we would use them ourselves again without any hesitation. A 5 star service and team all round

E · 30 July 2018

Agent replied

Dear Emma Thank you for your review and wonderful comments, the team are absolutely delighted. Good luck to you and your family in the new home. Thank you for your custom and the box of goodies! Rob Wright

5/5

Google

We highly rate the team at the Sydenham branch of Robinson Jackson. From our first viewing to the exchange they have been helpful, responsive and friendly. Saphire in particular has been extremely patient with us and has proved instrumental in making us and the sellers able to communicate quickly and efficiently. Thank you for all your hard work.PositiveResponsiveness, Professionalism

Augusta · 25 August 2021

Agent replied · 30 March 2024

Dear Augusta, Thank you for taking the time to review our service. The team are delighted to hear about your experience. We are happy that you found our sales progression facility helpful. We wish you all the best in your new home. Rob Wright Owner Partner

5/5

Google

Great experience. After a fall through via another agent this branch found me a fantastic buyer very quickly meaning we were able to hang onto our onward purchase. Saphire King-Harris progressed the sale to exchange very quickly and we are completing next week. The staff were very knowledgeable, helpful and professional at all times. I highly recommend them and am grateful for all their help.

AA · 29 July 2019

Agent replied

Thank you for your review and wonderful comments. We are delighted that you got to buy the house that you had your heart set on. Good luck in your new home, we wish you the very best. Rob Wright

1/5

Google

Five valuations of my property: Four at 400K + one at 325K… from Robinson Jackson! I will let you decide if you want to approach this Estate agency…

L · 22 April 2024

Agent replied · 21 June 2024

We are very sorry that you're not satisfied with our service. We will investigate the matter and a member of our team will be in direct contact with you shortly.

5/5

Google

The Team at Robinson Jackson have been amazing from start to finish. A big thank you to Saphire who has been great help and kept us updated throughout the whole process. Everyone was super responsive and professional and can’t them enough for all there help.

Kate · 24 February 2020

5/5

Google

We have just purchased a property through Robinson Jackson. They were excellent to deal with, Byron showed us the property initially then Saphire progressed the sale. They were pro-active, and worked hard to keep everything moving in the right direction. They were always responsive, very professional and kept us updated through the whole process. Wouldn't hesitate to recommend selling via them!

Tom · 25 January 2020

Agent replied · 30 March 2024

Dear Tom, Thank you for taking the time to review our service and for your kind words. The team are so happy. We would be more than happy to help you sell when you are ready. We wish you all the best in your new home. Rob Wright Owner Partner

5/5

Google

They didn't put a foot wrong. The whole team was superb. Special thanks to Jay Francis, for his knowledge and advice about timing and pricing, and to Saphire King-Harris, for her energy and commitment. She kept the show on the road. Bravo to all.

Daniel · 24 April 2020

5/5

Google

Great experience from first viewing to completion. Very professional and extremely helpful. Saphire our sales progressor was very responsive and lovely to deal with. Byron we who initially dealt with was also fantastic. A great team.

Justin · 5 August 2023

Agent replied · 30 March 2024

Dear Justin, Thank you for taking the time to review our service. We are glad you had a great experience. We wish you all the best in your new home and thank you for your custom. Rob Wright Owner Partner

5/5

Google

The Sydenham team were amazing im over the moon with the service ive received. Would like to highlight Byron,was a very honest and genuine guy. Without a shadow of doubt ,I will be using them when and if move again. Thank you Robinson Jackson Sydenham teamPositiveProfessionalism

Elijah · 25 August 2022

Agent replied · 30 March 2024

Dear Elijah, Thank you for taking the time to review our service. Team are also over the moon with your comments. Thank you for your custom. We wish you all the best. Rob Wright Owner Partner

5/5

Google

Most impressed. Great service - polite, courteous and efficient. All queries rapidly dealt with. Very swift sale due to excellent local knowledge and networking. We were very pleased with all aspects of R-J’s service.

Sir · 19 August 2023

Agent replied · 30 March 2024

Dear Chris, Thank you for taking the time to review our service. We appreciate your kind words and your custom. We wish you all the best. Rob Wright Owner Partner

5/5

Google

Knowledgeable agents and excellent follow up until my flat purchase was completed. They provide a 'sales progressor' who keeps tabs on how the paperwork on the sale is moving. Mine, Saphire' in the sydenham office, did a first class job of keeping me updated and following the solicitor's progress.PositiveResponsiveness, Quality, Professionalism, Value

Angus · 22 June 2021

Agent replied · 21 June 2024

Dear Angus, Thank you for taking the time to review our service. Thank you for your kind words. The team are so happy to hear about your experience. We are glad you were happy with our sales progression facility. We wish you all the best. Thank you for your custom. Rob Wright Owner Partner

5/5

Google

As a buyer, I found the team here pleasant and easy to deal with, as well as transparent. A special shout-out to Saphire, who saw us through a very tricky purchase which almost certainly would have fallen through without her.

Leslie · 13 January 2023

Agent replied · 30 March 2024

Dear Leslie, Thank you for taking the time to review our service and the 5* review. The team are delighted with your feedback. Rob Wright Owner Partner

5/5

Google

Very professional, responsive, diligent and friendly estate agents. Would recommend

Chris · 27 October 2024

Agent replied · 10 November 2024

Dear Chris, Thank you for taking the time to review our service. The team are delighted to know that you would recommend us. We wish you all the best. Rob Wright Owner Partner

5/5

Google

The whole team at Robinson Jackson Sydenham have been great in helping me sell a property . They kept in regular contact throughout the process and pushed for the best outcome for us at all times . Big Thanks to the whole team Jay ,Byron and Sapphire as they are a great team .PositiveProfessionalism

SHOGUN · 22 June 2020

Agent replied · 21 June 2024

Thank you for taking the time to review our service. The team are so grateful for your comments. Thank you for your custom. We wish you all the best. Rob Wright Owner Partner

5/5

Google

Saphire, our sale progressor, was an absolute star from the beginning to the end. She was reliable, professional and and kept me sane throughout the whole mad process of selling and buying. She’s such an asset to the company.

Aneta · 14 December 2022

Agent replied · 30 March 2024

Dear Aneta, Thank you for taking the time to review our service and your positive comments. It’s great to hear how happy you are with our progression facility. I would like to take this opportunity to wish you all the best for the future and in your new home. Rob Wright Owner Partner

5/5

Google

As a buyer I've never been more impressed by an estate agent and can genuinely say that’s they're trustworthy and work hard for both parties. My transaction was very complicated. The staff were patient, understanding and polite. I never leave reviews but couldn’t think of a better way to express my gratitude. Thank you so much!

Dimpal · 29 July 2019

Agent replied

Dear Dimpal Thank you so much for your wonderful review, we are so happy to hear about your positive experience. Good luck in your new home, we wish you all the best. Rob Wright

4/5

Google

The service provided by Robinson Jackson on the sale of my flat was good although it was a difficult sale the communication from the team and myself was also good and I would use their service again for either a purchase or sale.

Christopher · 22 September 2024

5/5

Google

Sold my house with them. Having a dedicated sales progresser (Saphire) to chase things for me made the process a lot easier, she was really helpful. Happy with the service overall.

Callum · 29 June 2023

Agent replied · 30 March 2024

Dear Callum, Thank you for taking the time to review our service. We are so happy that you found our sales progression facility really helpful and the team are so pleased you were happy with the service overall. We wish you all the best. Rob Wright Owner Partner

5/5

Google

The sale was secured very quickly after the flat was put on the market and communications were very good. The biggest bonus was having Saphire the Sales Progressor on board - meant I knew what was happening at every step.

Jane · 16 August 2022

Agent replied · 30 March 2024

Dear Jane, Thank you for taking the time to review our service and your wonderful comments. The team are so pleased they were able to secure a buyer for you so quickly. We are also delighted to hear your comments about our sales progression facility. We wish you all the best and thank you for your custom. Rob Wright Owner Partner

5/5

Google

Extremely professional service from Jay and his team who achieved a good sale in a timely manner. Very pleasant and helpful to deal with and I would not hesitate to recommend this agency

Jan · 8 March 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robinson Jackson London

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Jackson, London won Trusted Agent.

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