Every review we hold for the Welling office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently had the pleasure of being shown around a property by Sue, and I just wanted to share how positive the experience was. From the moment we met her, she was warm, friendly, and incredibly welcoming. She gave us plenty of time to properly look around the house and was happy to answer all of our questions without ever making us feel rushed.
Sue was knowledgeable about the property and the local area, and she explained everything clearly and honestly. What really stood out was how personable and approachable she was, it made the whole viewing feel relaxed rather than pressured.
Daniel · 13 March 2026
Agent replied · 20 March 2026
Thank you for such a lovely review! We're so pleased to hear that Sue made you feel at ease and gave you the time to really enjoy the viewing. She’ll be delighted to know her approach and local knowledge made a difference.
★★★★★ 5/5
GoogleWe’ve had a really great experience with Sue while searching for our new home. She has been brilliant throughout the whole process. We viewed several houses with her, including the one we are now in the process of purchasing, and she has always been professional, friendly, and incredibly helpful. We would definitely recommend Sue.
Seyda · 13 March 2026
Agent replied · 20 March 2026
Thanks so much for your review! We’re delighted that Sue could make your home search a positive experience, and we’re thrilled to have helped you find a property you love.
★★★★★ 5/5
GoogleWe had a property viewing today and had an absolutely wonderful experience with our agent, Sue from Robinson-Jackson. She was incredibly engaging, friendly, and lovely to chat with, which made the whole process feel relaxed rather than rushed. Highly recommend Sue to anyone looking for a warm, seasoned, and informative professional!
Vaibhav · 6 March 2026
Agent replied · 20 March 2026
Thank you so much for your kind words! We’re thrilled to hear that Sue made your viewing relaxed and enjoyable. She always aims to provide a friendly, informative, and engaging experience, and we’re glad it made a positive impression.
★★★★★ 5/5
GoogleI viewed the property along with my sister last saturday in welling, I would like to express huge thank you to Ella Middleton for showing us around ! She truly went above and beyond to make sure we saw everything the home had to offer. Her …
Dilasha · 1 April 2026
Agent replied · 22 April 2026
Thank you for your kind review. We’re delighted to hear that Ella provided such a positive experience. Your feedback is greatly appreciated, and we wish you every success with your property search
★★★★★ 5/5
GoogleThe team recently sold two properties for me. Everyone was friendly, helpful, professional and a great support throughout the whole process. I sold and bought properties and everything was completed within 3 months, thank you to Harrison and everyone who supported us, I would definitely recommend them highly.
Toni · 17 March 2026
Agent replied · 20 March 2026
Thank you so much for your wonderful feedback! We’re thrilled to hear that Harrison and the team were able to support you throughout the buying and selling process and that everything went smoothly. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleRobinson Jackson Welling went over and above to get our house on the market and sold as quickly as possible to ensure we could secure a property we were interested in. The property was on the market Wednesday, had block viewings Saturday and secured an offer by Monday. We’ve just agreed our completion date for 11 weeks after first listing. Amazing work. I would highly recommend Jack and the team at Welling.
Grace · 15 April 2026
★★★★★ 5/5
GoogleElla was very friendly and i was comfortable asking any questions i had. Thank you
Dilnoza · 20 August 2026
Agent replied · 22 August 2026
Thank you for your review. We really appreciate your feedback.
Just to let you know, we have a referral scheme in place. If you recommend someone to RJ and they successfully complete a sale with us, we'll reward you with £100 worth of vouchers as a thank you.
We look forward to hearing your name mentioned in the future!
Kind regards,
Team RJ Welling
★★★★★ 5/5
GoogleSue showed me around a lovely property.
Sue was very pleasant, professional and a pleasure to meet.
She gave me full knowledge of the area in terms of schools, shops and transportation links.
Thanks Sue
Sharon · 20 February 2026
Agent replied · 20 March 2026
Thank you for your kind review. It’s great to hear that Sue provided a professional and informative viewing experience. We appreciate your feedback and look forward to assisting you again in the future.
★★★★★ 5/5
GoogleSue is a very professional and lovely lady. I have had a couple of viewings with her and in all she’s always exceeded my expectations in terms of customer services. Thank you, Sue.
Judith · 20 February 2026
Agent replied · 20 March 2026
Thank you for taking the time to share your experience. It’s fantastic to know that Sue has made such a positive impression across your viewings. She’ll be absolutely thrilled to read your feedback
★★★★★ 1/5
GoogleWorse estate agent in the game. Had our property on the market for two years and brought us just two buyers who weren't even in a position to buy. The whole team was then sacked and this wasn't communicated to us. A new manager, Harrison, took over and instantly promised the world but failed to deliver. They took no responsibility for the errors made and continued to make excuses. Ended up going with an independent estate agent, who sold the house after one day of an open house. Please reconsider using Robinson Jackson. Would recommend and independent.
Shona · 20 February 2026
Agent replied · 20 March 2026
We’re sorry to read that you were disappointed with your experience. This is not the standard of service we strive to deliver, and we understand how frustrating a long sales process can be.
We acknowledge your concerns regarding communication and team changes, and we take feedback like this seriously as it helps us improve. While every property sale is influenced by a range of market factors, we regret that you felt unsupported during that time.
We are pleased to hear your property has now been sold and wish you all the very best for the future.
★★★★★ 5/5
GoogleSue was very kind and let me in even though I was late. I I'd explain that I would be late but I have had other people not always si kind.
Dondi · 20 February 2026
Agent replied · 20 March 2026
Thank you for your thoughtful comments. We understand that things don’t always go to plan, and we’re pleased Sue was kind and accommodating. She’ll be delighted to hear your feedback.
★★★★★ 5/5
GoogleI had an excellent experience with Robinson Jackson, particularly Samantha and the Welling team.
The whole process from offer to exchange was handled professionally, with clear …
Gökhan · 18 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to share your experience. We’re thrilled that our team provided clear communication, timely updates, and professional support throughout your journey. It’s wonderful to hear you felt well supported as a first-time buyer.
★★★★★ 5/5
GoogleMy mum and I went to look at retirement properties in Welling and Ella was super informative and helpful showing us around 2 properties. Thank you!
Dee · 20 February 2026
Agent replied · 20 March 2026
Thank you for your review. We’re glad Ella could assist you and your mum with the property viewings.
★★★★★ 5/5
GoogleSue was amazing, super friendly. She allowed us to have a look around on our own but also guided us through somethings. Really good experience.
Amy · 20 February 2026
Agent replied · 20 March 2026
Thank you for your great feedback! We’re so pleased you enjoyed your viewing with Sue. She’ll be delighted to hear your kind comments.
★★★★★ 5/5
GoogleSue did an open day at my house today. She was fantastic, on time, friendly and stayed to give feedback. Thanks Sue 😀 …
Justine · 20 February 2026
Agent replied · 20 March 2026
Hi Justine, thank you so much for your review. Glad you had a good experience with Sue
★★★★★ 5/5
GoogleSue was great at our property viewing, she was very knowledgable about the house snd the local area. Thank you.
LAUREN · 13 March 2026
Agent replied · 20 March 2026
Thank you for your lovely feedback. We're pleased Sue was able to provide a knowledgeable and helpful viewing experience. We appreciate you taking the time to share this
★★★★★ 5/5
GoogleProvided all the details and very patient and answered all the questions- very nice! Thanks Sue!
Meenakshi · 15 March 2026
Agent replied · 20 March 2026
Thank you for taking the time to share your experience. It’s wonderful to know that Ella was thorough and patient throughout. She’ll be delighted to read your comments!
★★★★★ 5/5
GoogleSue is gave good advice and experience to the house.She also gave very good understanding and details.
Nevil · 27 February 2026
Agent replied · 20 March 2026
We really appreciate your review! It’s great to hear that Sue could offer useful advice and provide clear, detailed information throughout your experience. Thank you for taking the time to share your thoughts.
★★★★★ 5/5
GoogleSue was thoroughly professional and very informative, wish her all the best for future endeavours !!!
Dinesh · 27 February 2026
Agent replied · 20 March 2026
Thank you for your wonderful review. We’re glad Ella made such a positive impression, and we’ll be sure to share your kind words with her.
★★★★★ 5/5
GoogleSue was really helpful and able to answer all questions about the property
François · 20 February 2026
Agent replied · 20 March 2026
Thank you for your feedback. We’re pleased Sue was able to assist you and provide all the information you needed. We appreciate you choosing us.
★★★★★ 5/5
GoogleElla was great, gave us all the information we needed was very polite.
Sam · 20 February 2026
Agent replied · 20 March 2026
Thank you for your kind review. We’re delighted to hear that Ella provided all the information you needed and made such a positive impression. We’ll be sure to share your feedback with her.
★★★★★ 5/5
GoogleElla was amazing. Friendly, know the business and helpful! Thank you Ella
Victoria · 20 February 2026
Agent replied · 20 March 2026
Thank you so much for your lovely review. We’re delighted to hear that Ella made such a positive impression. Her friendly and knowledgeable approach is something we’re very proud of, and we’ll be sure to share your kind words with her.
★★★★★ 5/5
GoogleSue was really helpful, warm and informative. Great experience!
Poonam · 13 March 2026
Agent replied · 20 March 2026
Thank you for your kind words! We’re delighted to hear that Sue provided a helpful, warm, and informative experience. She’ll be thrilled to know you had a great viewing!
★★★★★ 5/5
GoogleSue was great really nice and professional. Answered all questions
Nick · 20 February 2026
Agent replied · 20 March 2026
Thank you for your feedback. We’re glad Sue made such a positive impression and was able to assist you fully. We appreciate your support.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
