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Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more

4.8

★★★★★ Excellent

3,828 reviews across 13 offices and 2 platforms

www.robinson-jackson.com

Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.

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4.8 / 5

3,827

Reviews on Google

All 13 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Jackson's 13 offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We recently purchased a property through Robinson Jackson in Blackfen and I cannot fault their professional and caring attitude with us throughout the process. Moving home was always going to be stressful but Natalie and Sam were always at the other end of the phone to help smooth things over and ease our concerns. I wouldn’t hesitate to recommend the team at Robinson Jackson and cannot thank them enough for helping us secure our forever home!PositiveResponsiveness, Quality, Professionalism, Value

Geraldine · 22 June 2022 · Robinson Jackson Blackfen

5/5

Google

Many thanks to the team at RJ Sydenham! A special thanks to Jay for remembering our house preferences and calling us when he thought the perfect home came onto the market -which it did! Many thanks to Saphire for helping us through the process and working with all parties to get the sale through. Thanks to the postive nature of everyone at the branch - taking our calls, passing on messages, etc. We really appreciate it and are happily settling into our new place. We highly recommend this team for buyers and sellers!PositiveResponsiveness, Professionalism

Molly · 22 June 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 21 June 2024

Dear Molly, Thank you for taking the time to review our service. The team are so grateful to hear about your experience! We appreciate your custom and are glad to hear you are settling into your new home. We wish you all the best. Rob Wright Owner Partner

5/5

Google

I would highly recommend Robinson Jackson. We thought long and hard about whether to use a virtual or a bricks and mortar agent to sell our house. The price differential is significant. However, it was clear the virtual agent didn't have the local market knowledge that Robinson Jackson did. I would single out Saphire, the sales progressor, for a special mention. She is the unsung hero: proactive, knowledgeable and relentless in chasing and trying to move things along and also facilitating tricky discussions. I wouldn't want her job, but she does it very well.PositiveProfessionalism

HappyShopper · 22 June 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 21 June 2024

Thank you for taking the time to review our service and your kind words. So glad to hear you are happy with our sales progression facility. We wish you all the best and thank you for your custom. Rob Wright Owner Partner

5/5

Google

We would highly recommend Robinson Jackson in Sydenham. We recently sold our property through them and the valuation, photos and listing was quick and painless, with viewings conveniently and quickly scheduled. The jewel in the crown is Saphire, who is dedicated Deal Progressor, she was fantastic and keeping on top of all of the moving parts of the chain (despite us having a troublesome seller in the onward chain) and ensuring things moved along smoothly.PositiveResponsiveness, Quality, Professionalism, Value

Jim · 22 June 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 21 June 2024

Dear Jim, Thank you for taking the time to review our service. The team are so pleased with your comments. We are glad our sales progression facility helped make the transaction go smoothly for you. We wish you all the best. Rob Wright Owner Partner

5/5

Google

We sold our flat in Sydenham in Spring 2021 through Robinson Jackson. From start to finish everyone in the team was very professional and helpful whenever we had queries. Great communications too. Thank you Jay, Byron, Luke, Saphire and Janet, it was really good working with you! I'll definitely recommend Robinson Jackson to anyone thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value

Katya · 22 June 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 21 June 2024

Dear Katya, Thank you for taking the time to review our service. It was really good working with you too! We appreciate your comments and wish you all the best. Rob Wright Owner Partner

5/5

Google

The Robinson Jackson team at Sydenham were fantastic. The selling process was very straightforward, and we went under offer in a matter of days. I would like to mention Luke in particular, who not only sold our flat but also helped us find our family home. I would highly recommend their services. Very professional.PositiveProfessionalism

Reggie · 22 June 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 21 June 2024

Dear Reggie, Thank you for taking the time to review our service. The team appreciate your comments and are so pleased we were able to sell your flat quickly and help you secure your family home. We wish you all the best. Rob Wright Owner Partner

5/5

Google

Having had our flat on the market with another agent without success for two months we moved to Robinson Jackson through whom we secured an above asking price offer after just one week. The whole process with R&J from the first meeting, through the viewings and the sale progression phase was excellent. A professional, knowledgeable and responsive service that listened to our needs and guided us through the process. We would have no hesitation in recommending Robinson and Jackson to any prospective sellers. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Richard · 22 June 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 21 June 2024

Dear Richard, Thank you for taking the time to review our service. The team are over the moon that we got you an offer above asking price and so pleased with your kind words. We are glad that you chose us. We wish you all the best. Rob Wright Owner Partner

4/5

Google

The experience was mostly pleasant , from viewings, to the offer, through to the team looking after the completion of the transaction.PositiveResponsiveness, Professionalism

Sam · 22 June 2022 · Robinson Jackson Welling

5/5

Google

Very amazing service, from the first call to arrange viewing and acceptance offer! A special gratitude goes to Terri (our Case Progressor) who absolutely exceptional in ensuring things progressed speedily. Will definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Paa · 22 June 2022 · Robinson Jackson Swanley

5/5

Google

I would like to emphasise how so very impressed and pleased I am with the service that Robinson and Jackson have provided with regards to my house sale and purchase. They have always been contactable, very professional, very helpful and have always continued to keep me updated every step of the way. Robinson and Jackson have provided an excellent service which has been second to none and I have been extremely pleased and impressed with their assistance and support. It has made what can be a very stressful life situation that whole lot easier. I can’t thank them enough for all that they have done. Thank you so much for everything!PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 22 June 2022 · Robinson Jackson Swanley

5/5

Google

Perfect service always had time for us also very reassuring on everything We had worries over. Our house was presented beautiful on the Internet by pictures. Thank you all at Belvedere.PositiveProfessionalism

Pamela · 22 June 2022 · Robinson Jackson Belvedere

5/5

Google

Extremely helpful and supportive throughout our buying experience.PositiveResponsiveness, Professionalism

Perry · 21 June 2022 · Robinson Jackson Bexley

5/5

Google

Excellent service, very professional and always on hand to assist. Would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

James · 21 June 2022 · Robinson Jackson Bexley

4/5

Google

Staff with sense of responsibility. Helpful during the complete process.PositiveResponsiveness, Professionalism

Sachintondali · 21 June 2022 · Robinson Jackson Bexley

5/5

Google

We were extremely happy with the professional service that was provided. The whole team were always friendly and helpful and gave great advice. We wouldn't hesitate to use them again.PositiveProfessionalism

Grant · 21 June 2022 · Robinson Jackson Bexley

5/5

Google

I cannot thank Jareau and the entire team enough for their professionalism, efficiency and empathy.The sale of our property should have been super-straightforward, but we hit a few bumps in the road along the way which were beautifully smoothed over by Jareau. I was also very impressed by how available everybody in the branch made themselves to help where possible. Highly recommended.PositiveResponsiveness, Professionalism

Victoria · 21 June 2022 · Robinson Jackson Bexley

5/5

Google

Great couple of viewings with Theo viewing some properties in Eltham. Very helpful and professional.PositiveProfessionalism

Libby · 21 June 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

Best estate agency ever, quick response, professional, reliable and friendly team. Special thank you to Theo and Amy.PositiveProfessionalism

Cagla · 21 June 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

I can't praise the folks at Robinson Jackson enough for the service they provided. We had previously used a Blackheath Standard based agent which frankly was an awful experience and so after several years of renting we contacted William Chidley who was the Branch Manager and Nick Owen who we have previously met. Between them, they placed us at ease and did an excellent job of marketing the property. They were clear, professional and concise in their advice. The viewings were co-ordinated extremely well by Theo Petrou, Senior Sales Negotiator and his colleagues. Particular special thanks go to Sam and Lauren at the Robinson Jackson Sales Processing team who had to deal with bloody difficult solicitors acting for the purchasers as well as me getting irritated by the delay! They were outstanding in their professionalism and incredibly brilliant in calming our fears that we were being taken for a ride. Like I say, they were excellent and I can't recommend them enough. A great team of individuals.PositiveResponsiveness, Quality, Professionalism, Value

Pete · 21 June 2022 · Robinson Jackson London (2-4 Court Yard)

1/5

Google

Unfortunately it didn’t work for me hence the one star rating. I had a property to sell which would mainly attract a niche set of clients and I didn’t find them very helpful. It was a case of whether people turned up and I didn’t feel that they did anything outside of their comfort zone to sell my flat. In comparison, another smaller estate agent managed to come up with ways to sell my flat (and they found a buyer approx a month since changing to them) and there was a lot more feedback and communication throughout the process. Maybe I was just unlucky with Robinson Jackson but I ended up giving up on them as it never worked for me.

Jignam · 21 June 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

Recently purchased my flat through Robinson Jackson’s Eltham branch, and the team were great. Theo was knowledgeable at the viewing and very helpful and responsive during the offer stage. The progressions team (Sam and Lauren) were incredible and on the ball. They kept me updated, chased without even being asked and got it over the line before the stamp duty holiday ended. I would definitely use and recommend Robinson Jackson in the future. And the gift box I got when I picked up the keys was a nice touch too!PositiveResponsiveness, Quality, Professionalism

Victoria · 21 June 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

We were happy to have Robinson and Jackson estate agency services when we were buying our house. Theo the agent we worked with was always helpful, respond to every email and call, supportive and friendly. We sold our old house and bought the new house with R&J and will recommend this agency to our friends! Thank you for the great work done.PositiveResponsiveness, Quality, Professionalism, Value

Daria · 21 June 2022 · Robinson Jackson London (2-4 Court Yard)

1/5

Google

I travelled all the way for a viewing only to find it had been cancelled. Dissapointing and unprofessional. Fair enough they tried to call to tell me but I had very bad signal and that call didn't get through to me. Didnt try hard enough to let me know about cancellation.NegativeProfessionalism

Anupa · 21 June 2022 · Robinson Jackson Orpington

5/5

Google

I would highly recommend Robinson Jackson Orpington team, they are all amazing, my process of the house selling/buying was abit of a tough one (no fault of theirs) but Sharon was fantastic, she was always there answering any questions or concerns I had.....she never made me feel like I was being a pain with all my emails I sent her instead she was so calming and helped keep my anxiety low. The whole team are great and would 110% use them again without a doubt.PositiveResponsiveness, Quality, Professionalism, Value

ShadowsVids · 21 June 2022 · Robinson Jackson Orpington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Jackson is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Jackson

Which Robinson Jackson office has the most reviews?

Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.

Where are the Robinson Jackson offices?

The 13 Robinson Jackson offices, by town:

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.

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