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Robinson Jackson estate agents in Blackfen, Bexleyheath, Orpington and 7 more

4.8

★★★★★ Excellent

3,829 reviews across 13 offices and 2 platforms

www.robinson-jackson.com

Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,829 reviews on two platforms, rated 4.8 out of 5 overall.

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4.8 / 5

3,828

Reviews on Google

All 13 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Jackson's 13 offices, most reviewed first. Each has its own page.

Latest reviews from every Robinson Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I would highly recommend Robinson Jackson Orpington team, they are all amazing, my process of the house selling/buying was abit of a tough one (no fault of theirs) but Sharon was fantastic, she was always there answering any questions or concerns I had.....she never made me feel like I was being a pain with all my emails I sent her instead she was so calming and helped keep my anxiety low. The whole team are great and would 110% use them again without a doubt.PositiveResponsiveness, Quality, Professionalism, Value

ShadowsVids · 21 June 2022 · Robinson Jackson Orpington

5/5

Google

As one new to the intricacies of the property market, I found the advice and support of John, Steve, Sharon and their colleagues in the Orpington office outstanding. It made the process of selling my house relatively smooth. Anyone thinking of buying or selling a property should seriously consider using the excellent services offered by Robinson-Jackson. I can thoroughly recommend them!PositiveResponsiveness, Quality, Professionalism, Value

Roger · 21 June 2022 · Robinson Jackson Orpington

5/5

Google

In selling a property I think it's often quite hard to differentiate between estate agents and know who to choose. What sets Robinson Jackson apart is the progressing dream team of Hazel and Adele. They are an invaluable service in keeping you updated and pushing things along (particularly in my case with a rather difficult buyers solicitor). Highly recommend.PositiveResponsiveness, Quality, Professionalism

Christina · 21 June 2022 · Robinson Jackson London (123-125 Plumstead Common Road)

Agent replied · 20 June 2024

Dear Christina, thanks so much for your kind review. Hazel and Adele do a wonderful job and they very much appreciate your mention. Best wishes

5/5

Google

The decision to have Spencer Humble at Robinson Jackson handle the buy my house, left me with no doubt upon our first meeting. Together with his supportive team, professionalism, integrity, efficiency and reliability shone through the entire process. Spencer was invaluable with his guidance and problem solving through what became a difficult sale process.PositiveResponsiveness, Quality, Professionalism, Value

Yukta · 21 June 2022 · Robinson Jackson London (123-125 Plumstead Common Road)

Agent replied · 20 June 2024

Thanks so much Yukta for putting your faith in myself and my team. Best wishes for the future.

5/5

Google

We completed on our house sale today with Robinson Jackson. They have been absolutely brilliant throughout the transaction. They made an excellent video of our house and it sold for above the asking price 2 days after we put it on the market! During the whole process they have stood out as the most helpful, responsive and professional organisation we are dealing with (our solicitors are another story!). We would only ever use Robinson Jackson to sell our home in future and would recommend them to anybody hoping to sell.PositiveResponsiveness, Quality, Professionalism

Lianne · 21 June 2022 · Robinson Jackson London (123-125 Plumstead Common Road)

Agent replied · 20 June 2024

Thanks so much Lianne, much appreciated and we look forward to speaking to you again in a few years! Best wishes

5/5

Google

Very pleased with the Service I got from the Eltham branch. I needed the entire transaction to take place on a specific day and the Team (specifically Sam) made it happen even though the time we had was quite limited. Sam kept on top of the entire process and answered all my questions. Thank you all - once again!

ΕΛΕΝΗ · 17 June 2022 · Robinson Jackson London (2-4 Court Yard)

5/5

Google

Another great experience with Robinson Jackson after selling our 2-bed flat with them in Forest Hill late last year, Jay was very enthusiastic when we initially met with him in Summer 2021 and kept in-touch until we were ready to go to in the Autumn. There was clear strategy to how our flat was marketed and just two busy viewing weekends later (we kept ourselves and our toddlers well out of the way!) the team had secured us a range of offers in and around asking price. Jay was able to discuss each one and gave his opinion on the pros and cons. He even helped us to secure our purchase to ensure a smooth process for both us and our buyers. Saphire was very helpful in keeping things moving once we had agreed and made sure that we got everything over the line in February 2022. The progression service that Robinson Jackson offer has been key is a huge help both times we have sold with them. Highly recommend.

Ross · 17 June 2022 · Robinson Jackson London (256 Kirkdale)

Agent replied · 30 March 2024

Dear Ross, Thank you so much for taking the time to review our service and for your kinds words and details. The team are overwhelmed to read about your experience. We are so happy that you chose us again and appreciate your custom. The tea were glad we could also assist you with your purchase. We are so happy to hear about how helpful our sales progression facility was for you. We wish you and the family all the best in your new home. Rob Wright Owner Partner

5/5

Google

Thank you so much Kayleigh, Catherine, Ellie, Ennis, Maddy and the rest of the team for a great experience to help me find such a wonderful home! Would definitely recommend!

Kelly · 16 June 2022 · Robinson Jackson Barnehurst

Agent replied · 15 June 2024

Hi Kelly, thank you for sharing your experience with the team! We really appreciate your kinds words. All the best.

5/5

Google

I am contractor who works with Robinson Jackson. Cooperation with RJ, especially with Katie and Amelia, is better than marriage: always polite, full of indulgence and patience. I am lucky company owner who can cooperate with them! With the people like Amelia and Katie impossible is possible.PositiveProfessionalism

Michał · 16 June 2022 · Robinson Jackson Barnehurst

Agent replied · 15 June 2024

Hi Michal- thank you so much for your review, Katie and Amelia are over the moon after reading this. It's a pleasure working with you. All the best- Catherine, Branch Manager

5/5

Google

Sophie Horan is a very nice and polite person, very professional and passionate with a her Job, she handled our transaction for house renting with so much patience and accuracy. A very good employee. I love her services.PositiveResponsiveness, Quality, Professionalism, Value

Odilia · 16 June 2022 · Robinson Jackson Barnehurst

1/5

Google

The sales negotiator I was contacted by was unprofessional, asked to provide screenshots of my bank accounts where I keep all my savings for the house purchase (what an absurd viewing guidelines), so instead, I provided a mortgage in principle document and asked if this is sufficient to book a viewing of one of the advertised properties, never received a response back. Moreover, I've never received a follow-up or response back about the properties I inquired about from this agency (10-12 in total). What a time-wasting exercise.

Sergey · 14 June 2022 · Robinson Jackson Dartford

5/5

Google

I recently used Robinson Jackson Dartford (RJD) to sell a property in the local area. I approached them for this service because they were also the acting agent when I purchased the property. My experience with RJD overall has been positive. Firstly as a buyer of the property, they treated me with respect and made me feel like a client as much as a property seller. This contrasts with other agents I interacted with during this time as a buyer where some gave me the impression I was easily replaceable or even treated me with outright comtempt. This was not the case with RJD as they seem to understand that the transaction process is also dependent on a happy buyer. Secondly as a property seller, the overall process to get the property listed was very straightforward. Especially so seeing as I now currently live a long way from the area. In this case, everything was done by phone including desktop an on site valuations. Communication through the viewings, offers, and selling process was also excellent and helped ensure that my expectations were managed through the whole process. During the process of offers being made on the property, RJD presented a summary via email of the key information in an easy to read format and provided the advice required for me to make my own decision on what offer to go with. Whilst others might prefer to go through this in a different way (e.g. in person or on the phone), a list of offers is definitely something they can do and it really helped me compare offers side by side. A special mention goes to the progressions team (which I believe covers multiple RJ offices including Dartford). The person assigned to my sale, Katy, was extremely proactive in coordinating the transaction process between myself, my solicitor, the buyer, and their solicitor. She was acutely aware of what would be required at each step and was very effective in chasing up not just responses from the buyer but from myself when I could have caused potential delay as well. Without her input, the process would have taken a lot longer than it did and I am very grateful that she took an active role in coordinating the different parties. Lastly, for the record my property took longer than average to sell with the first sale aborted late due to last minute changes from the first buyer. RJD were quick to react with relisting and organising viewings after this happened. I appreciate that although the market at this time is very buoyant, it is also very unpredictable due to an increase in potential time wasting buyers and sellers alike, and events like surveyor devaluations, RJD appeared to act with experience in a market such as this and demonstrated good competency with handling unpredictability. In summary, I would recommend RJD as an agent of choice for property sales in the Dartford area.

Joe · 14 June 2022 · Robinson Jackson Dartford

2/5

Google

We're able to sell my property extremely quickly on 3 occasions. However their buyers were not vetted particularly well and dropped out for no reasons given. Was therefore unable to move for over half a year. Switched agents and sold and completed within months with a reliable buyer.

Paul · 14 June 2022 · Robinson Jackson Dartford

5/5

Google

I have recently bought a house through Robinson Jackson. I have also found my previous two houses through them! So friendly and professional. I would highly recommend them to anyone who is looking to buy or sell.

Louise · 14 June 2022 · Robinson Jackson Dartford

5/5

Google

Robinson Jackson were brilliant from start to finish in selling my property. They were the only team in the whole transaction where I felt like I did not need to do any chasing, always felt well informed - and they always managed to make me feel more relaxed and helped take some of the stress away! Special thanks to Katy in particular from the progressing team - she was brilliant throughout and helped us get to the finish line!

Rebecca · 14 June 2022 · Robinson Jackson Dartford

5/5

Google

Team members work conscientiously and responsibly! Professional and responsible! It is very helpful to us, every step and every detail helps us to do the best!very appreciate all of them!

NA · 14 June 2022 · Robinson Jackson Welling

5/5

Google

If you need to sell your house then this is your place to go the team at Robison Jackson’s are great and so helpful thanks for all your hard work Thanks Matt and Becky 😀 …

Matthew · 14 June 2022 · Robinson Jackson Blackfen

5/5

Google

A great service. Very professional and actually do what they say they will do. Honest and trustworthy which is hard to find in the industry. They kept the chain going and made sure I was updated.

Emma · 14 June 2022 · Robinson Jackson Blackfen

5/5

Google

If you are looking to sell your property look no further, Robinson Jackson are your agents! Nothing is too much effort for them, they understand its an emotional time and they do absolutely everything in power to limit stress. I can't recommend them enough.

Natalie · 14 June 2022 · Robinson Jackson Blackfen

5/5

Google

A very attentive, professional and patient service. We were kept up to date regularly and frequently and the staff at Robinson Jackson on occasions prompted others in the chain. The only reservation we have is that their valuation was a little low and the sale actually achieved a 7% higher price than advised. Thank you all for you hard work Richard and Geraldine

Danaketu · 14 June 2022 · Robinson Jackson Blackfen

5/5

Google

Excellent service from initial valuation all the way through to completion. Very easy to deal with and kept me regularly updated. Made the whole sale process painless and surprisingly easy.

Kevin · 14 June 2022 · Robinson Jackson Orpington

Agent replied

Thank you for your thoughts Kevin. All the best with everything. Robinson Jackson.

5/5

Google

We used Robinson Jackson for the sale of our house and they were brilliant. They had people to view and an offer made before the property hit rightmove! Tracy dealt with the sale once we accepted the offer right through to completion. She was great to deal with, contacted me every week without fail and regularly chased Solicotors. I would highly recommend Robinson Jackson Swanscombe.

Jodie · 14 June 2022 · Robinson Jackson Swanscombe

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Jackson is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about Robinson Jackson

Which Robinson Jackson office has the most reviews?

Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 528.

Where are the Robinson Jackson offices?

The 13 Robinson Jackson offices, by town:

Has Robinson Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.

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