5/5
I could not fault these guys. They were polite, personable, responsive, sensible and helpful. This was not a straightforward sale either, so doubly grateful

Trusted Agent profile · Kent
Verified
★★★★★
3,828 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Belvedere, Swanley, Swanscombe and Bexley (Kent). Together they have 3,828 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I could not fault these guys. They were polite, personable, responsive, sensible and helpful. This was not a straightforward sale either, so doubly grateful
5/5
The entire team were exceptional. It couldn't have been easier to market and sell our house. The progressing team were fantastic at chasing up all the solicitors involved. Thanks so much.
5/5
Recently purchased our home through Robinson Jackson Bexely, Jareau & the whole team were great from start to finish. Accommodating & always on the end of the phone when we needed help! We hope to use them again soon...
5/5
We can’t thank Robinson Jackson in bexley enough in our recent house move, particularly Charly who was amazing throughout. We had such a terrible experience using online agents previously trying to sell our property, we thought all hope was lost trying to purchase our dream home until R-J stepped in. What we had been trying to achieve for a year using online agents with no after sales service, R-J did in weeks! The whole process was faultless, great communication throughout and the post sales care is second to none. Thank you Robinson and Jackson Bexley for everything you have done.
5/5
Recently purchased a house through Robinson Jackson and they were a pleasure to deal with from first viewing through to dealing with the progressing team. Professional, efficient, friendly and replied to my emails and queries straight away. Wouldn’t hesitate to use them again. Thank you Charly-Anne and all the team.
5/5
Had a brilliant service from Robinson Jackson in Bexley. They helped me in lots of ways as I am suffering with bad arthritis and awaiting a knee replacement and couldn't drive so they kindly delivered documents for me to solicitors for the sale of my house. The chain broke down at one point but was soon up again and I had help through all the process of selling my house which took a lot of worry and anxiety off my shoulders. So thank you very much R-J and all involved for your help and guidance throughout the procedure. Vera
5/5
I want to thank Kevin and his team especially Margaret from the Progression team. They were fantastic all through out the buying process. They managed the bid process, the agreement of price and terms with utmost skill, professionalism and due care and attention. They then handled all the ups and down and unpredictability of the buying phase with remarkable patience and tact which could only come from experience gained over decades of putting customers first. The result is a manifestly deep understanding of the buying process. That experience and know how was necessary to get this transactionover the line, especially given the size of the purchase and the ensuing peculiarities of the lender. That understanding of of the peculiar requirements of high value properties is valuable indeed. You are singularity the reason we are able to complete on our dream home. I can't praise you high enough and you deserve all the accolades you receive. Well done and thank you.
5/5
The Sale of our property was handled professionally from beginning, meeting for the initial valuation to the end. Accommodating accompanied Viewings by the team, keeping us updated on viewing feed back & offers. Excellent sales progression updates & handling solicitors. The whole team at Bexley worked hard to make what was a difficult time as easy as possible. From this experience I’m happy we chose Robson Jackson to deal with the sale of our property, & wouldn’t use any one else in the future. Thank you to Kevin & the whole team.
5/5
Thank you to the team at Robinson Jackson (Bexley)for fantastic service. We would especially like to thank Jareau and Charley -Ann who have worked extremely hard to secure the house sale. The communication throughout the whole process of selling my parents house has been outstanding and I was kept up to speed on progress from start to finish. This has been truly appreciated as I had envisioned that selling a house remotely was going to be a challenge but the team have provided a first class, smooth, professional service which we have been extremely happy with.
5/5
Has been a pleasure buying with Robinson Jackson Eltham team! Very friendly team and very easy to get a hold of. When we emailed them, they usually replied within the hour. They have all been very helpful and friendly, honestly a pleasure to work with!
5/5
This agency/branch was recommended to me by my neighbour. Within one week of listing my property I had received an offer for the asking price. As an overseas owner, I sought the recommendation for a company who could clear furniture, clean and remove a washing machine. RJ Eltham could provide this which was a big help. The progression emails providing updates were also much appreciated. A big thank you to Will, Theo and Sam for their assistance from start to finish.
5/5
Managed our house sale and purchase, all completed within 4 months. Kept us updated and pushed to get chain completed. Would use again
Many thanks Julie and Kay, glad that you were happy and we hope to speak again in the future
5/5
An all round excellent service...highly professional, efficient,friendly....a very positive experience dealing with this company, made the whole process in fact enjoyable. Special Thanks to Ivan, Spencer & Hazel who effortlessly guided me through the process and remained next to me every step of the way. Their responses were always quick, concise and crystal clear. I am grateful for their speed and efficient services: I am extremely happy to recommend them to friends and family. Highly recommended.
Many thanks for your kind review and for using Robinson Jackson. Kind regards from the team here at Plumstead.
5/5
I would just like to say a very big thank you to the team at the Barnehurst branch. In particular Catherine, Sophie & Ennis. They have gone the extra mile, replied quickly to my emails and have made my letting experience very pleasant. Thanks guys, keep up the great job!PositiveProfessionalism
5/5
The best estate agent I have ever dealt with! I would recommend them to everyone. The most stress free service!
Alina thanks so much for the kind words and we look forward to you collecting the keys to your new home. Kind regards Spencer
5/5
Just completed on our house sale via Robinson Jackson and wanted to thank the team for such an amazing job. A special thanks to Luke for helping us along the way and guiding us from start to finish. Will be recommending you to all of our friends and family.
Dear Ellie, Many thanks for your kind words, I will ensure that Luke is aware of your review and we very much hope to assist you in the future. Best wishes
5/5
I employed the services of Robinson Jackson and found the company to be incredibly professional, understanding, up to date with the market, superb with ideas and information, punctual with timing and they have successfully sold my property to the best person I could ever imagine. Any estate agent can claim to sell your home for the best price but very few can continue to support the sale during difficult and complicated matters. Robinson Jackson weathered all the storms with me and never gave up even though others would have. I cannot recommend Robinson Jackson enough to any person endevouring to sell their home. 10/10 to Robinson Jackson. Extremely satisfied customer.
Asif thanks so much for the review and for working with us on the sale of the property. Not an easy one but proof that if we work hard together that me can get things done. Best wishes to you for the future. Kind regards, Spencer
5/5
Fantastic service from the whole of the Robinson Jackson team from start to finish. Friendly,professional and helpful at all times. Many thanks for all your help
1/5
I have just called the branch to get some details on one of their property in Sydenham and made a comment on a lease being too low for me of 95 years. The person who I spoke to given a quick response saying that's not low- people are buying properties with 85 years and good luck to your search than hanged the phone up on me! First of all guys you can't sell a property with this manner and I would have appreciated for a different approach e.i. lease can be extended- we can try to negotiate the with the vendor etc. Because I live in an area I will try to get in touch with the vendor myself.
Dear Aniko, we are very sorry you have not been satisfied with your experience in dealing with our company. We will investigate the matter and review our telephone calls. We will be in contact with you directly to discuss the matter personally.
5/5
Very happy with my experience with the Sydenham office. I had one agent who was consistent throughout my experience, and it made a big difference. Highly recommend Robinson Jackson if you live in Sydenham.
Dear Hayley, Thank you for taking the time to review our service. The team are delighted with your comments. We wish you all the best. Rob Wright Owner Partner
5/5
I sold using Robinson Jackson and have to say, they were completely brilliant. Jay oversaw the initial process/securing offers with huge compassion, professionalism and integrity. Saphire worked incredibly hard to progress and finalise the sale (which turned out to be unusually complex) keeping the chain communication lines flowing despite a number of stumbling blocks, and did this with determination, patience and creativity. A+ service all round. Thank you for everything!
Dear Lucy, Thank you for taking the time to review our service and for your kind words. The team really appreciate the detailed review. We are so happy we got this through for you given the complications. Thank you for your custom and we wish you all the best. Rob Wright Owner Partner
5/5
Amazing service throughout our purchase. Ben was so supportive and was always available when we needed to talk, he answered all questions and went over and beyond to support us. When he wasn’t available all the other staff was equally as supportive, we love our new home. Buying a house was already stressful so having such an amazing team along each step made it so munch easier!
5/5
Having originally used and internet sales company, we had no other alternative to say to switch to Robinson Jackson but I can honestly say it was a huge relief when we did. Prior to change I think the only person who seemed to be helping was Katy (despite not even working on my behalf). Anyway to cut a long story short, Robinson Jackson were incredibly efficient, sold my property within a week and kept me informed at every step of the way (again thanks Katy). I would definitely recommend them.
1/5
Avoid Avoid Avoid. Very bad experience.
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The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 655 reviews rated 5.0 out of 5, followed by Barnehurst with 527.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.