Trusted Agent profile · Kent
Verified
★★★★★
3,894 reviews across 13 offices and 2 platforms
Robinson Jackson has 13 offices, in Blackfen, Bexleyheath (two offices), Orpington, Welling, London (three offices), Dartford, Swanley, Belvedere, Swanscombe and Bexley (Kent). Together they have 3,894 reviews on two platforms, rated 4.8 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Jackson's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleJohn Speer and his team have been excellent & particularly patient throughout the process of selling my Aunt’s flat in Orpington. He has kept me up to date with progress & provided invaluable guidance.
Thanks Debbie. It's been an absolute pleasure getting the sale through for you. Robinson Jackson.
1/5
GoogleThey love you unless you need to move. Rude staff. A couple of people who I will not name as I won’t be as mean as them- but awful customer service. Threatening and intimidating. …
1/5
GoogleThey made me an appointment and never show up is outrageous and I wrote them to give me a explanation but never answer back. I wouldn’t recommend you for nothing these agency they just made me lost a house and my time.
Thank-You for your comments, please could you call the office at Bexleyheath on 02082987000 as we do not seem to have any of your details registered within the sales department. Best Wishes Neil
5/5
GoogleAfter what felt like a very rock road on our buying and selling journey, we are feeling very grateful that we had Margaret and Andrea from Robinson Jackson Bexleyheath, pushing as much as they could to complete our chain! Going above and beyond! Can not recommend them enough!
5/5
GoogleThe team at Robinson Jackson have been brilliant. From the initial valuation with Neil, to the progressions with Marcus and Margaret we felt informed and at ease. Neil and his team really are good at what they do and I wouldn't hesitate to recommend them.
5/5
GoogleExcellent service all round. From the initial meeting with Neil and Marcus, we found Robinson Jackson superb, professional, yet friendly. Marcus kept in regular contact in the early days until the progression team took over. Margaret was very pro-active and always promptly answered any of my queries. Would highly recommend.
5/5
GoogleThank you so much Kayleigh, Catherine, Ellie, Ennis, Maddy and the rest of the team for a great experience to help me find such a wonderful home! Would definitely recommend!
Hi Kelly, thank you for sharing your experience with the team! We really appreciate your kinds words. All the best.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery helpful, friendly & professional. Great service from the start!
5/5
GoogleExcellent service from Sophie Horan from start to finish!! Would definitely recommend!!
5/5
GoogleHad fantastic service by Sam, he went above and beyond and took the time to explain and deliver a great customer service.
5/5
GoogleMegan was extremely helpful, in securing the rental at such short notice for me, I was always kept in contact and I defiantly recommend this estate agents
5/5
GoogleSophie was amazing and very helpful with everything as she assisted us and securing our new home. Many thanks,definitely the best agencies out there!
5/5
GoogleGreat service by the team, I have never been so happy with an agent. Notable mentions include: Stuart, Abbie, Sam, Alex Breen and Alex Sephton, Megan, Daniella, Katie, Sarah, Jasleen. The whole team was great.
5/5
GoogleOne of the best letting agent in southeast London. Found tenant within a week and finish paper working within 2 weeks time frame. Like to specially thanks Stuart Harris, Danielle freegard and Meghan parson for helping in each stage of letting. Would recommend Robinson Jackson within my network. Thanks once again.
5/5
GoogleI would like to thank Megan Parsons for being such a grate help finding me a property. She always answered my calls and kept me updated until the very end. I cannot recommend her enough. Will definitely use Robinson Jackson again.
5/5
GoogleWe were in search of a house for a long time. Everyone we call either don’t follow up with us or they hesitantly replies from other agencies. But Sophie have been the most helpful person for us. She kept posting all the updates for us. Thank you Sophie for your extraordinary service🤩 You are an awesome person. …
5/5
GoogleExcellent service received from first call up to collection of keys. Calls and/or emails were promptly responded to. Highly professional and warm team.
5/5
GoogleJasleen has been excellent and was so helpful. I would definitely recommend the team at Barnehurst for all letting needs and will use them again in the future.
5/5
GoogleDanielle is always helpful, professional and on hand to assist. Great service as always from her and the rest of the team at RJ.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Jackson is among EA Masters 2026 winners.
EA Masters winners in six years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2026.
EA Masters by year, 2018 to 20222022 11 Gold across 11 branches EA Masters 2022 winners
2021 12 Gold across 12 branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Jackson a message.
Blackfen has the most, with 664 reviews rated 5.0 out of 5, followed by Barnehurst with 528.
The 13 Robinson Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Blackfen won Platinum, Orpington won Gold and two more branches won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 26 other industry awards since 2018.
