5/5
GoogleRating only, no written review.
Trusted Agent profile · West Yorkshire
Verified
Robert Watts reviews in Cleckheaton, Birkenshaw, Wibsey and 2 more
★★★★★
1,408 reviews across 6 offices and 2 platforms
Robert Watts has six offices, in Cleckheaton (two offices), Birkenshaw, Wibsey, Bradford and Idle (West Yorkshire). Together they have 1,408 reviews on two platforms, rated 4.5 out of 5 overall.
1,311
Reviews on Google
All 6 offices
97
Reviews on View Agents
All 6 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers39 reviews
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
Buyers26 reviews
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
Landlords15 reviews
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
Tenants4 reviews
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Our offices
Robert Watts's six offices, most reviewed first. Each has its own page.
- Robert Watts Cleckheaton (Churchill House)Churchill House, Northgate, BD19 4HH401 reviews · 390 on Google (4.6)16 in the last 90 days
- Robert Watts Cleckheaton (Lion Chambers)Lion Chambers, 63 Northgate, BD19 3HZ395 reviews · 386 on Google (4.6)13 in the last 90 days
- Robert Watts Birkenshaw704 Bradford Road, BD11 2AE277 reviews · 248 on Google (4.8)10 in the last 90 days
- Robert Watts Wibsey140 High Street, BD6 1JZ202 reviews · 184 on Google (4.0)3 in the last 90 days
- Robert Watts Bradford21 Highfield Road, Five Lane Ends, BD2 2AU186 reviews · 165 on Google (4.3)3 in the last 90 days
- Robert Watts Idle21a Highfield Road, Five Lane Ends, BD2 2AU178 reviews · 169 on Google (4.3)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Robert Watts office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAmazing people specailly Carly Greaves at Highfield Sales Office. She went extra mile to help us with the purchase and did all she could in a very complicated situation. Carly was very professional throughout and is definitely a great asset to Robert Watts team. I will highly recommend these estate agents to any one who is looking for people who put extra to make it a success for you. Thank you Robert Watts and thank you very much Carly Greaves.
Agent replied
Mr Khan Many thanks for your kind review, it is very much appreciated. I will pass on your comments to the team at Highfield Road and in particular Carly. James Watts
5/5
GoogleAmazing people specailly Carly Greaves at Highfield Sales Office. She went extra mile to help us with the purchase and did all she could in a very complicated situation. Carly was very professional throughout and is definitely a great asset to Robert Watts team. I will highly recommend these estate agents to any one who is looking for people who put extra to make it a success for you. Thank you Robert Watts and thank you very much Carly Greaves.
Agent replied
Mr Khan Many thanks for your kind review, it is very much appreciated. I will pass on your comments to the team at Highfield Road and in particular Carly. James Watts
5/5
GoogleWe have dealt with Robert Watts for many years who look after our rental properties. We have found them to be very helpful and attentive to our needs. We would have no hesitation to recommend them to future landlord's.
Agent replied
Wow what a glowing review, thank you very much
1/5
GoogleDon’t listen to vendors
1/5
GooglePending
1/5
GoogleThese guys were one of three estate agents selling a house, Staff informed my girlfriend that the vendor is pretty desperate to sell so will be worth punting at!!!! That’s not looking after their customer!!!! Anyway, we tried to book a viewing on the house with this information, they couldn’t show us for four days!!! So we rang their competition, was in the same day. Put a bid in, accepted, the 3rd party removed from the market immediately at the vendors request, these guys would not remove or at least put sold subject to contract!!!!! I waited a week and was obvious they only cared about getting theirs rather than the customer. Putting a solicitor on a house that’s still effectively for sale is not for the feint hearted. Anyway long story short you lost the sale because in a competitive market, you could show someone 4 days later!!!!
5/5
GoogleAmazing people specailly Carly Greaves at Highfield Sales Office. She went extra mile to help us with the purchase and did all she could in a very complicated situation. Carly was very professional throughout and is definitely a great asset to Robert Watts team. I will highly recommend these estate agents to any one who is looking for people who put extra to make it a success for you. Thank you Robert Watts and thank you very much Carly Greaves.
Agent replied
Mr Khan Many thanks for your kind review, it is very much appreciated. I will pass on your comments to the team at Highfield Road and in particular Carly. James Watts
5/5
GoogleWe have dealt with Robert Watts for many years who look after our rental properties. We have found them to be very helpful and attentive to our needs. We would have no hesitation to recommend them to future landlord's.
Agent replied
Wow what a glowing review, thank you very much
1/5
GoogleThe worst experience of my life !! If I could give no stars I honestly would stay well clear if you want to rent a property , very unprofessional and uncaring extremely rude staff too ..
Agent replied
Mr Agar, we are really sorry to read your review. If you could give us more information we can investigate the problem.
5/5
GoogleI've been using both the Wibsey and Cleckheaton branches of Robert Watts since 2001 both for buying and selling, and more recently the Cleckheaton branch as a tenant. I have found them to be very helpful, friendly and professional. Even when things don't go to plan as often happens with moving house, I can only praise the way they've dealt with issues on my behalf.
Agent replied
Many thanks for your great review. You really have experienced all aspects of our service and we're so pleased that you were happy with our business.
5/5
GoogleRating only, no written review.
Agent replied · 21 June 2024
Thank you
5/5
GoogleRating only, no written review.
Agent replied
Thanks for the 5 Star Rating
5/5
GoogleExcellent and helpful
Agent replied
Many thanks for your 5 star rating its much appreciated
4/5
GoogleNice and friendly
Agent replied
Thank you for your review, we do appreciate it.
1/5
GoogleDon’t take orders from vendors
1/5
GoogleI would just like to say this is the worst letting company I've ever come across in my entire life, staff was extremely rude with bad manners, bad behaviour, no interest of letting the property to us, sending us back an forth for unnecessary paper work, time wasting, felt I was racially discriminated, especially by a lady called Teresa. I would not recommend this company to anyone. My wife and I are on over £100,000 income per year and was refused the property that is only £900 PCM I'm not really sure what kind of tenants they are looking for but i guess they need to be on more than £200,000 a year at this rate
Agent replied
Mr Aziz, We take complaints such as this extremely seriously and we categorically deny that race was a factor in the decision which is effectively made by the the landlord of the property. If you would like to put your complaint in writing we will investigate this further. Please send your letter detailing all aspects of the complaint to our Director Kate Watts at our Cleckheaton branch. Robert Watts Estate Agents
5/5
GoogleHighly Recommended, Fantastic service, Fiendly Staff. My property has been managed by Watts for the last ten years and recently when it became vacant, they again managed to re let to another suitable tenant in less than 24 hours of being given notice by the existing client . All of the staff are always very happy to help and seem to go more than the extra mile to ensure all parties are looked after in a courtesy, timely manner . Having had numerous dealings with them over the years I wouldnt hesitate to recommend Robert Watts, and am very satisfied with their ongoing professional and courteous service they extend to both landlord and tenant alike.
Agent replied
Mr Phillips, many thanks for your great review and we are delighted you would recommend our services. Robert Watts Estate Agents
5/5
GoogleI've been very impressed with my flat sale and would highly recommend Robert Watts especially Carly Greaves our sales negotiator. Her professional , excellent communication skills with a friendly "on the ball" manner needs highlighting. Thankyou Carly.
Agent replied
Thank you Jane for your great review. We'll let Carly know her services were so appreciated.
5/5
GooglePurchased a home through Robert Watts and the service has been brilliant, kept updated throughout, easy process and no complications, just want to say a big thank you to Nicola who looked after us. Anyone wanting to use Robert Watts should do so with peace of mind.
Agent replied
Najia, many thanks for your great review and we're glad Nicola and the team did a good job.
5/5
GoogleJust like to say this is the second time I have rented from Robert Watts and can't praise them highly enough. Due to circumstances I had to change jobs and then move when my rent period was over. The staff were brilliant and Kate who I spoke to then put my mind at rest and asked one of the girls in office to make sure it went smooth for us. Couldn't have been easier from sorting references to moving in, so polite, helpful and kind. Top rated and woukd recommend them to anyone looking to rent
Agent replied
Many thanks for your review, its much appreciated
1/5
GoogleThink twice about renting with Robert Watts their communication is very poor at best . We have recently finished a 6 year tenancy with Watts and have had to go in person to get an update on when the bond will be returned 3 weeks after vacating . During the tenancy the gas fire was condemned due to the chimney needing to be relined at this point we were told it was advertised with a fireplace not a fire even though we had been using the fire for two years and it was serviced yearly Last winter we waited two weeks for a boiler this time condemned by British Gas to be replaced . Watts are great i would imagine if you are a landlord but as a tennant you will have to fight for anything you need and they will stall hoping you will go away
5/5
GoogleMany thanks to all at Robert Watts Higfield Road office who conducted the sale of my mother's house. This was dealt with efficiently by Carly Greaves. We were offered accompanied viewings with Robert Watts dealing with potential purchasers, this was a great help as it meant appointments for viewings could be made at their convenience. We made use of the in-house conveyancing service which we found very useful. I have no hesitation in recommending Robert Watts Estate Agents to anyone thinking of putting their property on the market.
Agent replied
Thanks for such a thorough and complimentary review Richard, it is much appreciated.
5/5
GoogleThank you Gill for the great service we received finding a house to rent. Your time and patience was exceptional and you were so lovely and helpful in what was such a stressful time for us. Your advice and professionalism was exemplary - thank you again!!
Agent replied
Thank you very much for your kind review. Its always nice to get positive feedback from tenants as well as landlords.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robert Watts
How many reviews does Robert Watts have?
Robert Watts has 1,408 reviews across its six offices, rated 4.5 out of 5 overall: 1,311 on Google, 97 on View Agents.
Which Robert Watts office has the most reviews?
Cleckheaton (Churchill House) has the most, with 401 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
Where are the Robert Watts offices?
The six Robert Watts offices, by town:
- Birkenshaw: 704 Bradford Road, Birkenshaw, West Yorkshire, BD11 2AE
- Bradford: 21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
- Cleckheaton (Churchill House): Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
- Cleckheaton (Lion Chambers): Lion Chambers, 63 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ
- Idle: 21a Highfield Road, Five Lane Ends, Idle, West Yorkshire, BD2 2AU
- Wibsey: 140 High Street, Wibsey, West Yorkshire, BD6 1JZ
What do sellers say about Robert Watts?
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
What do buyers say about Robert Watts?
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
What do landlords say about Robert Watts?
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
What do tenants say about Robert Watts?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Has Robert Watts won any awards?
Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold.
