3/5
Rating only, no written review.
Agent replied
Thanks for the review Elliott, was there anything we could have done better so we can improve our service?

Trusted Agent profile · West Yorkshire
Verified
★★★★★
1,408 reviews across 6 offices and 2 platforms
Robert Watts has six offices, in Cleckheaton (two offices), Birkenshaw, Wibsey, Bradford and Idle (West Yorkshire). Together they have 1,408 reviews on two platforms, rated 4.5 out of 5 overall.
1,311
Reviews on Google
All 6 offices
97
Reviews on View Agents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
3/5
Rating only, no written review.
Thanks for the review Elliott, was there anything we could have done better so we can improve our service?
2/5
We were missing some of our order when we arrived home therefore was not worth the monies paid
Mr Corfield, sorry we don't understand what your review refers to, what order is it? We are estate agents so we sell and let houses....
1/5
Booked a valuation yesterday for 2 days time. Notified the tenant who re arranged his appointments to accommodate the visit. Today, less than 24 hours after I booked it, I get a call cancelling the appointment. When I asked why all I was told was, "the valuer cant get there". Very very poor service. Disappointing when you're trying to give a local company business to be let down like this. If you cant get the very first step right how will you conduct yourself through a sale to fruition?
Darren, we will look into this and sorry for any inconvenience caused. Was it a sales or letting valuation?
5/5
I have had,a problem finding lost friends for 6 years, the very nice lady in the birkenshaw office. Helped me to find them. lovely xmas present.thank.you very much and happy new year.
Thanks Alan, glad we could help
5/5
Got 4 viewings in 48 hours, sold house in 4 days for the full asking price. Good communication throughout and easy sale transaction.
Thanks for your great review, glad we were of service
5/5
I was dealing with a number of estate agents simultaneously in my search to find a couple of buy-to-let properties What was very noticeable about Robert Watts at Birkenshaw, was their diligence in seeking out precisely what you were looking for Accompanied viewings were never pushy or overbearing, rather, helpful and guiding. Viewings were always followed up with call to gauge the buyers reactions to the viewings Overall, an excellent experience of the standard that all estate agents should aspire to
Thanks Chris for very through review and your kind words, it is great to receive such feedback
5/5
I recently sold my house through the Birkenshaw office. To say the process was prolonged and stressful is an understatement! But the staff at Robert Watts were brilliant, updating both myself and the buyers on a very regular basis with what was happening, and clearly doing everything they could to move things forward as quickly as possible. An excellent service. A special mention to lovely Tabby who, on many an occasion, helped to maintain my sanity! Thank you so much.
Jane, really appreciate your review and we are glad we made the this stressful process a little easier. We'll pass your comments onto Tabby and the team.
5/5
Rating only, no written review.
Thanks for the five-star review.
2/5
ok sold mums home with them but did not keep me and my sister's up to date with all what was going off sorry but that's what we all think kept us up to date when it was nearly sold !!!!
We are sorry if you feel disappointed in our service here. We know there was numerous family members involved but we did feel we kept you personally, fully informed at all stages.
5/5
Rating only, no written review.
Thanks Christine
4/5
Rating only, no written review.
Thanks Linda for your review.
5/5
Experienced and friendly staff
Thanks Roderick for your kind words, we'll let the girls at Wibsey know.
5/5
Julie and team were a pleasure, full of energy and enthusiasm to get the job done as smoothly and efficiently as possible (sold and bought with their help), kept us up to date throughout the process.
Denise, thanks for the 5 star review, glad we could help on both sides of the transaction
5/5
Absolute 5* service. Julie couldnt be anymore helpful and i could never have moved without her. She went above and beyond in all aspects of my move, even did the work of the other estate agent for purchase too! Definately recommend and backed up by Harmony and Lucy too. Thank you
Carol, we'll pass this great review back to the girls and thank you for taking the time to do it
5/5
Dealing with Julie and Harmony was a pleasure, I've always got answers promptly and help when needed. The purchase has been a pleasure. Would definitely recommend!!!
Iaconi its always nice to get feedback from buyers and glad you would recommend us. We'll pass this onto the girls.
5/5
The Robert Watts rental team in Cleckheaton, manage a large property portfolio for us and we have been delighted with the level of service received, since transferring to them earlier this year. The team are highly responsive and …
5/5
I've been using both the Wibsey and Cleckheaton branches of Robert Watts since 2001 both for buying and selling, and more recently the Cleckheaton branch as a tenant. I have found them to be very helpful, friendly and professional. Even …
Many thanks for your great review. You really have experienced all aspects of our service and we're so pleased that you were happy with our business.
5/5
Recently rented a property from Robert Watts, Cleckheaton in BD6. There was a few questions and requested we had at the beginning which was dealt with negatively but then started dealing with Sam Banfield and he was so helpful and dealt …
Many thanks for your super review and we'll pass your comments on to Sam and the team at Cleckheaton
5/5
Robert Watts have managed 3 houses for me for the past 5 years.I would recommend them to any landlord,I have had very few periods when any of the houses have been untenanted,any monies due have always been paid to time and any problems or …
Many thanks for you great review Tony it means a lot and we'll pass your comments onto Hilary.
5/5
After speaking with a number of estate agents to sell our house we chose Robert Watts as they had a positive but realistic attitude, and we weren't disappointed. Our house was sold quickly, and communications throughout were prompt and …
Really appreciate your 5 star review Louise and the constructive feedback on the viewing issue.
5/5
A great service, always there to help and give advice, the office team are proactive in reaching out to find potential buyers. Can't thank them enough, property sold and even helped in conveyancing which was …
Ian many thanks for your kind review and glad you were happy with the full service.
1/5
Booked a valuation yesterday for 2 days time. Notified the tenant who re arranged his appointments to accommodate the visit. Today, less than 24 hours after I booked it, I get a call cancelling the appointment. When I asked why all I was told was, "the valuer cant get there". Very very poor service. Disappointing when you're trying to give a local company business to be let down like this. If you cant get the very first step right how will you conduct yourself through a sale to fruition?
Darren, we will look into this and sorry for any inconvenience caused. Was it a sales or letting valuation?
5/5
Recently rented a property from Robert Watts, Cleckheaton in BD6. There was a few questions and requested we had at the beginning which was dealt with negatively but then started dealing with Sam Banfield and he was so helpful and dealt with queries quickly and professionally between ourselves and the landlord, to help us obtain the property. Special big thank you to Sam.
Many thanks for your super review and we'll pass your comments on to Sam and the team at Cleckheaton
5/5
Robert Watts have managed 3 houses for me for the past 5 years.I would recommend them to any landlord,I have had very few periods when any of the houses have been untenanted,any monies due have always been paid to time and any problems or disputes with tenants sorted out very quickly. My point of contact over the past 5 years has been has been Hilary who always does anything asked of her in a professional manner. Tony Kelvin
Many thanks for you great review Tony it means a lot and we'll pass your comments onto Hilary.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Robert Watts has 1,408 reviews across its six offices, rated 4.5 out of 5 overall: 1,311 on Google, 97 on View Agents.
Cleckheaton (Churchill House) has the most, with 401 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The six Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold.