1/5
Spoke to someone here called Lisa, absolutely clueless, seemed very confused, waste of time - I will be going somewhere else where they know what they are doing.

Trusted Agent profile · West Yorkshire
Verified
★★★★★
1,408 reviews across 6 offices and 2 platforms
Robert Watts has six offices, in Cleckheaton (two offices), Birkenshaw, Wibsey, Bradford and Idle (West Yorkshire). Together they have 1,408 reviews on two platforms, rated 4.5 out of 5 overall.
1,311
Reviews on Google
All 6 offices
97
Reviews on View Agents
All 6 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
Spoke to someone here called Lisa, absolutely clueless, seemed very confused, waste of time - I will be going somewhere else where they know what they are doing.
1/5
Spoke to someone here called Lisa, absolutely clueless, seemed ver confused, waste of time - I will be going somewhere else where they know what they are doing.
2/5
Rating only, no written review.
1/5
Rating only, no written review.
Sarah, we cant seem to find your details on our system, can we ask why you gave us a 1 star review so we can look into it?
1/5
Bad customer service
Mr Alim, we are really sorry for your experience, can you give us anymore details why were not happy? Were you buying or selling?
4/5
Rating only, no written review.
Thank you for your review
4/5
Rating only, no written review.
Thank you for your kind review
5/5
Rating only, no written review.
Thank you
5/5
A traditional estate agent. Nice friendly staff
Thank you
5/5
Rating only, no written review.
Thank you for your review
1/5
I rented a property for over 8 years, which was left in immaculate condition on the 24th July 2019. Passed all the checks no problem. But I have not received my bond due to Robert Watts not being able to determine that no rent is owed, because they have changed their systems 3 times according to Hillary the manager. We provided evidence of payment on the 12th August. Hillary advised us that they would need to check with the accountants. I have called a number of times and its always the same answer the accounts are still checking it. As it stands I am still waiting for clarification, with no clear date given. I have now had confirmation that my bond will be released in 5 days time from DPS and an apology from Hillary for the time it took for the accounts to verify my payments. October the 4th.
5/5
Rating only, no written review.
Thanks Kim for your great review
5/5
Rating only, no written review.
Many thanks for your 5 star review
5/5
Rating only, no written review.
Many thanks for your 5 star review
2/5
Rating only, no written review.
5/5
Rating only, no written review.
Thanks Janice
5/5
Lettings are great sale.s are too
Thank you
4/5
Customer service is good and Gillian is exceptionally attentive. Plenty of properties always available both to rent and buy.
Thanks Brian
1/5
Travelled 110 miles to see a property, whilst on the way called to advise maybe about 10 minutes late, they advised they will not be able to wait and nor would they allow any other viewings without a booked in appointment! Ridiculous! I will stick with the estate agents I’m with!
3/5
Pleased with the person who showed us round will be in touch later thank you
5/5
Superb estate agents. Very polite, kind and professional. Highly recommend. Carly Greeves was excellent to deal with. 5*
Thank you Mr Rashid
1/5
Wasted my time. I had a valuation appointment today. Waited for half hour but no one turned up. Rang their office a few times but there was no answer. Left voicemail for some one to get back to me but again NO call. I am a potential customer who may sell the house and let ROBERT WATTS sell it for me...! NOT Anymore !!!!! I shall NEVER call or USE them AGAIN. Very rude and disrespectful.
5/5
I have been delighted with the professional approach from valuation to completion. I have been kept well-informed at all stages of the transaction and special praise to Carly for all her effort to get the sale over the line. I would certainly recommend this branch.
Thanks Valerie, we'll pass your comments onto the Team especially Carly
5/5
Rating only, no written review.
Roxana, many thanks for your 5 Star Review
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Robert Watts has 1,408 reviews across its six offices, rated 4.5 out of 5 overall: 1,311 on Google, 97 on View Agents.
Cleckheaton (Churchill House) has the most, with 401 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The six Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold.