Trusted Agent profile · West Yorkshire

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Robert Watts reviews in Cleckheaton, Birkenshaw, Wibsey and 2 more

4.5

★★★★★ Excellent

1,424 reviews across 6 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has six offices, in Cleckheaton (two offices), Birkenshaw, Wibsey, Idle and Bradford (West Yorkshire). Together they have 1,424 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,327

Reviews on Google

All 6 offices

View Agents logo

4.9 / 5

97

Reviews on View Agents

All 6 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robert Watts office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Rude staff,shocked that Jayne is still employed here,she has to be the rudest most unprofessinal person I ever had to deal with.Can honestly say I would never consider this office to sell my property or buy one from.All staff at Wibsey need further training in customer service but Jayne especially.Shocking attitudeNegativeResponsiveness, Quality, Professionalism, Value

Lynda · 24 August 2020 · Robert Watts Wibsey

Agent replied

We are sorry and surprised to receive your review. Jayne has worked for us for over 40 years and we have never had anyone complain about her before so we are shocked. If you would like to speak to the management team about this to resolve the problem please do contact us.

1/5

Google

Shocking Customer Service! suffice to say i wont be using any of your services!! ?Julie needs to slow down and understand that you are there to provide a service and help when someone calls!NegativeQuality, Professionalism

Info · 24 August 2020 · Robert Watts Wibsey

Agent replied

We are sorry for poor experience and we will pass your comments on. Please let us know what the specific problem was so we can look into it and make sure it doesn’t happen again.

1/5

Google

Spoke to someone here called Lisa, absolutely clueless, seemed ver confused, waste of time - I will be going somewhere else where they know what they are doing.

Helen · 24 August 2020 · Robert Watts Cleckheaton (Churchill House)

3/5

Google

Rating only, no written review.

Jakub · 16 August 2020 · Robert Watts Wibsey

5/5

Google

First class letting agent

Angela · 16 August 2020 · Robert Watts Wibsey

Agent replied

Thanks Angela

3/5

Google

Rating only, no written review.

JT · 13 August 2020 · Robert Watts Wibsey

Agent replied

Thanks for the review

4/5

Google

Rating only, no written review.

Paul · 12 August 2020 · Robert Watts Bradford

Agent replied

Thanks Paul

2/5

Google

Rating only, no written review.

Gavin · 12 August 2020 · Robert Watts Birkenshaw

Agent replied

Oh dear. Please let us know how we could improve our rating Gavin

2/5

Google

Rating only, no written review.

Immy · 30 July 2020 · Robert Watts Idle

4/5

Google

Customer service is good and Gillian is exceptionally attentive. Plenty of properties always available both to rent and buy.

Mocata · 30 July 2020 · Robert Watts Idle

5/5

Google

Rating only, no written review.

Bilal · 29 July 2020 · Robert Watts Wibsey

Agent replied

Thanks for the great review

5/5

Google

Rating only, no written review.

Nazi · 17 July 2020 · Robert Watts Wibsey

Agent replied

Thanks for the great review

5/5

Google

I have recently sold my property and purchased a new home through Robert Watts estate agents in Wibsey Bradford. I would like to make reference to a very special individual called Harmony Attwood. The quality of the service and her professionalism in every aspect of their business was outstanding. I would not hesitate to recommend them to anyone seeking to buy, sell or even renting a property. The amount of effort Harmony put into the whole transaction was phenomenal despite not being instructed by me for the sale of my property, that didn’t stop her from making regular calls/emails and even negotiating with various departments on my behalf for me. I would also like to thank the branch manager Julie who along with Harmony stayed on up to an hour after they had closed on this particular day, just to sort out a problem I encountered during the transaction pre exchanging contracts with my buyer. Thank you once again guys and keep up the good work. If you want to know the true meaning of top service then get down to Robert Watts Wibsey office.

Imran · 24 June 2020 · Robert Watts Wibsey

Agent replied

Imran, thanks for your very detail review and we will certainly pass this back to Harmony & Julie. Keep spreading the word...

4/5

Google

Customer service is good and Gillian is exceptionally attentive. Plenty of properties always available both to rent and buy.

Mocata · 24 June 2020 · Robert Watts Bradford

5/5

Google

Recently purchased a house in Birkenshaw, sold through Robert Watts Birkenshaw office. As a buyer we found Robert Watts' service to be excellent and professional, especially Tabby who provided regular telephone progress updates. Whenever I called the office my call was answered or quickly returned and any enquiries I had were quickly looked into. Tabby's quick communication and professionalism helped myself and my partner retain confidence that our purchase would be eventually successful, despite appointing a very illusive & difficult local solicitors. Fantastic Estate Agents and would have no hesitation of appointing them in the future when the need arises.

Alexander · 24 June 2020 · Robert Watts Birkenshaw

Agent replied

Alexander, really appreciate your review and please remember us when you come to sell again

3/5

Google

Rating only, no written review.

Amelia · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks for your review. Please let us know how we could have improved our rating.

3/5

Google

Nice staff

Lee · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Lee, thanks for the review. Please let us know how we can do even better next time to improve our rating.

5/5

Google

Excellent service, very professional, friendly, and they did what they said they would do. Woukd definitely recommend and use them again.

Steve · 22 June 2020 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Thanks Steve we really appreciate your kind review

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 402 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The six Robert Watts offices, by town:

  • Birkenshaw: 704 Bradford Road, Birkenshaw, West Yorkshire, BD11 2AE
  • Bradford: 21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
  • Cleckheaton (Churchill House): Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
  • Cleckheaton (Lion Chambers): Lion Chambers, 63 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ
  • Idle: 21a Highfield Road, Five Lane Ends, Idle, West Yorkshire, BD2 2AU
  • Wibsey: 140 High Street, Wibsey, West Yorkshire, BD6 1JZ
What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold.

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