Trusted Agent profile · West Yorkshire

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Robert Watts reviews in Cleckheaton, Birkenshaw, Wibsey and 2 more

4.5

★★★★★ Excellent

1,408 reviews across 6 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has six offices, in Cleckheaton (two offices), Birkenshaw, Wibsey, Bradford and Idle (West Yorkshire). Together they have 1,408 reviews on two platforms, rated 4.5 out of 5 overall.

Google logo

4.5 / 5

1,311

Reviews on Google

All 6 offices

View Agents logo

4.9 / 5

97

Reviews on View Agents

All 6 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers39 reviews

4.8 / 5 I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Glenn, 28 June 2016Read all 39 from sellers

Buyers26 reviews

4.9 / 5 It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Leanne, 10 February 2017Read all 26 from buyers

Landlords15 reviews

5.0 / 5 I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...MATYEN, 8 March 2016Read all 15 from landlords

Tenants4 reviews

5.0 / 5 There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...A customer, 22 April 2015Read all 4 from tenants

Our offices

Robert Watts's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robert Watts office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I've been using both the Wibsey and Cleckheaton branches of Robert Watts since 2001 both for buying and selling, and more recently the Cleckheaton branch as a tenant. I have found them to be very helpful, friendly and professional. Even when things don't go to plan as often happens with moving house, I can only praise the way they've dealt with issues on my behalf.

Julie · 25 September 2019 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Many thanks for your great review. You really have experienced all aspects of our service and we're so pleased that you were happy with our business.

5/5

Google

After speaking with a number of estate agents to sell our house we chose Robert Watts as they had a positive but realistic attitude, and we weren't disappointed. Our house was sold quickly, and communications throughout were prompt and proffessional. The only minor quibble I had was that the representative showing people round at weekends was not very thorough and rushed off before showing one couple around, although they had contacted the office to say they were delayed.

Louise · 25 September 2019 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Really appreciate your 5 star review Louise and the constructive feedback on the viewing issue.

5/5

Google

The Robert Watts rental team in Cleckheaton, manage a large property portfolio for us and we have been delighted with the level of service received, since transferring to them earlier this year. The team are highly responsive and proactively manage the portfolio on our behalf. We have also had positive feedback from our tenants who are impressed with the teams approach to both the letting process and subsequent day-to-day management.

Tom · 25 September 2019 · Robert Watts Cleckheaton (Lion Chambers)

5/5

Google

A great service, always there to help and give advice, the office team are proactive in reaching out to find potential buyers. Can't thank them enough, property sold and even helped in conveyancing which was much cheaper than the ones we had asked. Thank you and best wishes

Ian · 25 September 2019 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Ian many thanks for your kind review and glad you were happy with the full service.

3/5

Google

Rating only, no written review.

Micheal · 16 September 2019 · Robert Watts Wibsey

5/5

Google

Excellent

Andy · 16 September 2019 · Robert Watts Wibsey

Agent replied

Many thanks for your great review.

5/5

Google

Fantastic Customer service

Mirza · 16 September 2019 · Robert Watts Wibsey

Agent replied · 24 June 2023

Thank you

5/5

Google

Sold our house,which is what you want really.

Richard · 16 September 2019 · Robert Watts Wibsey

Agent replied

Thanks Richard, short & to the point but sums it up very nicely we feel.

1/5

Google

A shockingly bad experience viewing a house in BD6. Made a viewing for Wednesday 9:30am, came out of work, collected my wife and 2 year old and was at the property for 9:25, waited for 15 minutes before calling the office only to be told by Harmony that my appointment was for Thursday, I explained that I'd definitely made it for Wednesday and had the text confirmation too, she abruptly put me on hold, returned a few minutes later to say ''Yes we did send you a text confirmation for Wed as you're saying but my diary says Thursday'' So I said you've obviously noted down the wrong date in your diary, she refused to accept the mistake on their part and didn't even apologise! So I had to rebook the viewing, this time Peter did turn up, fumbling about with a bunch of keys he didn't know his way around the house and had to call the vendor! My 2 year old touched a piece of Lego to which Peter exclaimed "Be careful that doesn't belong to you!" Tut tut, where do they find these people I wonder....

Mohammed · 16 September 2019 · Robert Watts Wibsey

Agent replied

Mr Ismail, we are sorry for your poor experience. We all make mistakes but we should have apologized for the diary mix up and the viewing experience as a whole.

5/5

Google

Robert Watts have looked after properties for me for a few years now and have always been very professional and eager to assist with any issues that have arose. Gill and Kate have been excellent and will always make time for you. Any landlords considering using should not hesitate. Any tenants considering renting through them should have peace of mind that everything is done properly to ensure tenants interests are properly looked after.

Michael · 16 September 2019 · Robert Watts Wibsey

Agent replied

Thanks Micheal for your great review. Glad we are looking after you so well.

5/5

Google

Lucy was Fab.. professional, down to earth and very informative. Honestly to have viewed a number of properties from different agents, she ranks at the top. A late evening viewing on a miserable rainy day did not make her rush my appointment. Thanks..

Jay · 16 September 2019 · Robert Watts Wibsey

Agent replied

Jay, great review and we certainly will pass this onto Lucy

1/5

Google

I have got to say Julie the manager speaks to people with such distaste. I'm shocked that anyone can think it is acceptable to speak to someone the way that she believes is acceptable. I live in hope that this review will make her evaluate how she addresses people in the future. To say she is rude would be putting it nicely.

David · 16 September 2019 · Robert Watts Wibsey

Agent replied

Mr Spencer, we are sorry you have had such a poor experience. Were you buying or selling a house with us so we can look into this?

5/5

Google

Very honest, warm friendly genuine , efficient service throughout. I could not be happier, and looking forward to moving into my new house next week..xXXBjuudifullXXx

Bad · 25 August 2019 · Robert Watts Cleckheaton (Lion Chambers)

Agent replied

Thanks Hadrian, glad you are looking forward to moving in and good luck

5/5

Google

We have dealt with Robert Watts for many years who look after our rental properties. We have found them to be very helpful and attentive to our needs. We would have no hesitation to recommend them to future landlord's.

Sarah · 31 July 2019 · Robert Watts Idle

Agent replied · 30 July 2023

Wow what a glowing review, thank you very much

5/5

Google

Having just used Robert Watts to sell our late mother’s house, we can only praise their extremely efficient and helpful service. Carly was continually in touch with updates and liaised successfully with the buyer on numerous occasions. The main reason we chose their services as opposed to an online company was to ensure that the sale was handled personally, with viewings when required, and in this respect they did not disappoint. There were plenty of prospective buyers who made appointments to view the property so that a sale was confirmed in a very short time. All in all we can highly recommend this estate agent! Paul & John

Paul · 31 July 2019 · Robert Watts Idle

Agent replied

Thanks Paul & John, really appreciate your detailed review and we'll pass your comments onto the team, especially Carly

1/5

Google

These guys were one of three estate agents selling a house, Staff informed my girlfriend that the vendor is pretty desperate to sell so will be worth punting at!!!! That’s not looking after their customer!!!! Anyway, we tried to book a viewing on the house with this information, they couldn’t show us for four days!!! So we rang their competition, was in the same day. Put a bid in, accepted, the 3rd party removed from the market immediately at the vendors request, these guys would not remove or at least put sold subject to contract!!!!! I waited a week and was obvious they only cared about getting theirs rather than the customer. Putting a solicitor on a house that’s still effectively for sale is not for the feint hearted. Anyway long story short you lost the sale because in a competitive market, you could show someone 4 days later!!!!

Richard · 25 June 2019 · Robert Watts Wibsey

1/5

Google

Don’t take orders from vendors

Richard · 25 June 2019 · Robert Watts Bradford

5/5

Google

Having just used Robert Watts to sell our late mother’s house, we can only praise their extremely efficient and helpful service. Carly was continually in touch with updates and liaised successfully with the buyer on numerous occasions. The main reason we chose their services as opposed to an online company was to ensure that the sale was handled personally, with viewings when required, and in this respect they did not disappoint. There were plenty of prospective buyers who made appointments to view the property so that a sale was confirmed in a very short time. All in all we can highly recommend this estate agent! Paul & John

Paul · 25 June 2019 · Robert Watts Bradford

Agent replied

Thanks Paul & John, really appreciate your detailed review and we'll pass your comments onto the team, especially Carly

1/5

Google

Time wasters

Muhammad · 22 June 2019 · Robert Watts Cleckheaton (Churchill House)

Agent replied

Mr Adeel, we have no record of your name on our database so cannot respond to your comments. Perhaps you could let us know what issue you had and whether it was sales and lettings so we can perhaps resolve your issue?

5/5

Google

Robert Watts are a very friendly and professional team. Our home was advertised positively, the advice given was honest and helpful and they secured a quick sale. They have excellent local knowledge and are always willing to help their clients. Can't recommend them enough!

Lindsey · 22 June 2019 · Robert Watts Cleckheaton (Churchill House)

Agent replied

You can't say fairer than that, Lindsey, thank you - really appreciate your great review. Good luck.

5/5

Google

We rented a wonderful apartment. Sam in a very easy and accessible way explained to us all the rules. The best service among all the agencies with which we had to deal.

Daria · 22 June 2019 · Robert Watts Cleckheaton (Lion Chambers)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

How many reviews does Robert Watts have?

Robert Watts has 1,408 reviews across its six offices, rated 4.5 out of 5 overall: 1,311 on Google, 97 on View Agents.

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 401 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The six Robert Watts offices, by town:

  • Birkenshaw: 704 Bradford Road, Birkenshaw, West Yorkshire, BD11 2AE
  • Bradford: 21 Highfield Road, Five Lane Ends, Bradford, West Yorkshire, BD2 2AU
  • Cleckheaton (Churchill House): Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
  • Cleckheaton (Lion Chambers): Lion Chambers, 63 Northgate, Cleckheaton, West Yorkshire, BD19 3HZ
  • Idle: 21a Highfield Road, Five Lane Ends, Idle, West Yorkshire, BD2 2AU
  • Wibsey: 140 High Street, Wibsey, West Yorkshire, BD6 1JZ
What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold.

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