Trusted Agent profile · West Yorkshire

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Robert Watts estate agents in Cleckheaton, Kirklees, Birkenshaw and 3 more

4.6

★★★★★ Excellent

2,307 reviews across 9 offices and 2 platforms

www.robertwatts.co.uk

Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

2,210

Reviews on Google

All 9 offices

The Trusted Agent logo

4.9 / 5

97

Reviews on The Trusted Agent

All 9 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robert Watts's nine offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robert Watts office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

A complicated sale which was handled both professionally and efficiently . Excellent communication and a first class pro active service .

Joseph · 23 February 2024 · Robert Watts Kirklees

Agent replied · 25 March 2024

Thanks Joe very much appreciated and many thanks for using us.

5/5

Google

Highly Recommended - I have recently sold my house with Robert Watts Cleckheaton and the service and communication throughout was excellent. Thank you

Clare · 23 February 2024 · Robert Watts Kirklees

Agent replied · 25 March 2024

Thanks Clare much appreciated.

1/5

Google

Worst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.

Usman · 23 February 2024 · Robert Watts Kirklees

Agent replied · 25 March 2024

Usman were obviously really disappointed to receive this review. We have investigated this and we are sorry but we totally disagree with your comments as we clearly arranged with you for contractors to visit the house and you refused them entry which is where the problem arose. Contractors will unfortunately always charge for a failed visit which we cannot change.

5/5

Google

Rating only, no written review.

Raymond · 23 February 2024 · Robert Watts Idle

Agent replied · 24 March 2024

Thank Raymond this is much appreciated

5/5

Google

Rating only, no written review.

James · 23 February 2024 · Robert Watts Idle

Agent replied · 24 March 2024

Thanks James

5/5

Google

Robert watts and the team on Highfield Road were very good throughout our purchase process kept us informed and updated very professional and would be happy to use them again in the future

Neil · 23 February 2024 · Robert Watts Idle

Agent replied · 24 March 2024

Thank you Neil that is a truly great review from a buyers perspective and we're so pleased you were happy with Team Highfield.

5/5

Google

Excellent service provided: Friendly, responsive and efficient. Special thanks to Clare for helping me purchase my first home! Highly recommend.

Ambreen · 23 February 2024 · Robert Watts Idle

Agent replied · 24 March 2024

Thank you Ambreen were so pleased Clare was there to help you buying your first house which can be stressful. Good luck and enjoy it.

5/5

Google

Thanks to Clare and her team for selling my property and dealing with all the admin as i'm not based locally. It was real peace of mind to know you were handling matters on the tenancy exit pre sale.

Sharan · 23 February 2024 · Robert Watts Idle

Agent replied · 24 March 2024

Thank you Sharan for this great review and we’ll be sure to let Clare and the team know you were so pleased with the service.

1/5

Google

Was informed by valuer that they didn't put a sold sign up until the money for the house is proven to be there ...that is why we went with them .Now we are into months and months of sold subject to contact and still no money ! .We are obviously very upset by this and are loosing vast amounts of money on the mortgage payments ext ext as just stuck in limbo as its supposedly sold many months ago and been refused our request to put it back on the market as sold ? We just feel as though we were lied to and still all these months later we don't have the sale money! Just very upset about it all and wonder why they have effectively taken our house off the market refused to remarket when no money for the sale has been received after all this time ? We are tired of having to chase constantly with no sale of our property in sight at all and no viewers at all because its allegedly sold ?We agreed to sell through them as informed we never ever put sold on until the money is proven to be there now into month 8..yes you read this correct and the reply is well there can be unforseen circumstances. Realy ? . We thought the money was proven or not .Wish we had avoided this company as it will cost you thousands and now into Spring 24 when sold summer 23 ..the mental stress is horrendous.

A customer · 23 February 2024 · Robert Watts Idle

Agent replied · 31 December 2023

Ruby, whilst we are disappointed with the delays as we know they are causing frustrations for all connected, unfortunately these are beyond our direct control. We have always and will continue to progress your sale in a timely and efficient manner and provide you with progress updates.

5/5

Google

Fantastic experience, friendly staff would really recommend to friends and family. Thank you.

Anonymous · 20 February 2024 · Robert Watts Birkenshaw

Agent replied · 21 March 2024

Thank you so much for posting this super review.

5/5

Google

Amazing service!! So helpful and couldn’t do enough to help us! Special mention to Tabby who was fabulous! Keep up the great work! Highly recommend

Jenny · 20 February 2024 · Robert Watts Birkenshaw

Agent replied · 21 March 2024

Many thanks for posting this Jenny and what a super review! We'll let Tabby know how happy you were.

5/5

Google

Very friendly, great service. Always calling to update us and always there if we needed to call. 100% recommend. Tabby did a great job helping us with our first home!

Nathan · 20 February 2024 · Robert Watts Birkenshaw

Agent replied · 21 March 2024

We really appreciate you posting this Nathan and glad Tabby was there for you. Good luck in your new home.

5/5

Google

Recently sold my house using the service's of Robert Watts' Birkinshaw branch. From start to finish a professional, friendly experience. Regular updates of all stages took a lot of the stress out of the house selling experience. A big thank you to all the staff! Luke and Amy

Luke · 20 February 2024 · Robert Watts Birkenshaw

Agent replied · 21 March 2024

Luke and Amy thanks for taking time to post this and we’re delighted The Birkenshaw team were there to help. Thanks for using us and good luck.

5/5

Google

I recently sold my house and bought my new home through Robert Watts and they were great. They were very engaging and ensured I was always kept in the loop with any movement or changes. Would definitely recommend using Robert Watts, as I definitely will be in the future!

Jordan · 20 February 2024 · Robert Watts Birkenshaw

Agent replied · 21 March 2024

Thank you Jordan it’s always great to get a super review from a buyer and seller. Enjoy your new home and thanks for using us.

5/5

Google

Really happy with my buying experience with Robert Watts. Can't fault their service. Tabby was friendly and competent , and each stage of the buying process seemed to be completed smoothly. Obviously they are very experienced and knowledgeable of the property market in the Bradford (and beyond) districts. I would definitely recommend this company if you are either buying or selling property. Thanks Robert Watts.

Wozyh · 20 February 2024 · Robert Watts Birkenshaw

Agent replied · 21 March 2024

Thank you for posting this and we're so pleased Tabby was on hand to help you with your purchase and thanks for the recommendation. Good luck in your new home.

5/5

Google

Fantastic experience, friendly staff would really recommend to friends and family. Thank you.

Anonymous · 17 February 2024 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Thank you so much for posting this super review.

5/5

Google

Very friendly, great service. Always calling to update us and always there if we needed to call. 100% recommend. Tabby did a great job helping us with our first home!

Nathan · 17 February 2024 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

We really appreciate you posting this Nathan and glad Tabby was there for you. Good luck in your new home.

5/5

Google

Recently sold my house using the service's of Robert Watts' Birkinshaw branch. From start to finish a professional, friendly experience. Regular updates of all stages took a lot of the stress out of the house selling experience. A big thank you to all the staff! Luke and Amy

Luke · 17 February 2024 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Luke and Amy thanks for taking time to post this and we’re delighted The Birkenshaw team were there to help. Thanks for using us and good luck.

5/5

Google

I recently sold my house and bought my new home through Robert Watts and they were great. They were very engaging and ensured I was always kept in the loop with any movement or changes. Would definitely recommend using Robert Watts, as I definitely will be in the future!

Jordan · 17 February 2024 · Robert Watts Bradford (704 Road)

Agent replied · 16 June 2024

Thank you Jordan it’s always great to get a super review from a buyer and seller. Enjoy your new home and thanks for using us.

1/5

Google

Was informed by valuer that they didn't put a sold sign up until the money for the house is proven to be there ...that is why we went with them .Now we are into months and months of sold subject to contact and still no money ! .We are obviously very upset by this and are loosing vast amounts of money on the mortgage payments ext ext as just stuck in limbo as its supposedly sold many months ago and been refused our request to put it back on the market as sold ? We just feel as though we were lied to and still all these months later we don't have the sale money! Just very upset about it all and wonder why they have effectively taken our house off the market refused to remarket when no money for the sale has been received after all this time ? We are tired of having to chase constantly with no sale of our property in sight at all and no viewers at all because its allegedly sold ?We agreed to sell through them as informed we never ever put sold on until the money is proven to be there now into month 8..yes you read this correct and the reply is well there can be unforseen circumstances. Realy ? . We thought the money was proven or not .Wish we had avoided this company as it will cost you thousands and now into Spring 24 when sold summer 23 ..the mental stress is horrendous.

A customer · 17 February 2024 · Robert Watts Bradford (21 Highfield Road)

Agent replied · 30 December 2023

Ruby, whilst we are disappointed with the delays as we know they are causing frustrations for all connected, unfortunately these are beyond our direct control. We have always and will continue to progress your sale in a timely and efficient manner and provide you with progress updates.

5/5

Google

A complicated sale which was handled both professionally and efficiently . Excellent communication and a first class pro active service .

Joseph · 16 February 2024 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Thanks Joe very much appreciated and many thanks for using us.

1/5

Google

Worst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.

Usman · 16 February 2024 · Robert Watts Estate Agents

Agent replied · 15 June 2024

Usman were obviously really disappointed to receive this review. We have investigated this and we are sorry but we totally disagree with your comments as we clearly arranged with you for contractors to visit the house and you refused them entry which is where the problem arose. Contractors will unfortunately always charge for a failed visit which we cannot change.

5/5

Google

I’ve used Robert Watts 3 times now for selling my houses and I always come back to them. They provide an excellent service and have a fantastic team there. Amy looked after my sale this time and she always kept me updated and pushed everything along. we did have some hiccups with buyers pulling out, but through working together and good communication we got there in the end. Thanks to Amy, James, Jenny and Nicky for getting it over the line!

Marina · 16 February 2024 · Robert Watts Estate Agents

Agent replied · 15 June 2024

We really appreciate you posting this Marina and we know it wasn’t an easy sale but thank you for your lovely comments and for your continued business.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Watts

Which Robert Watts office has the most reviews?

Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.

Where are the Robert Watts offices?

The nine Robert Watts offices, by town:

What do sellers say about Robert Watts?

39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."

What do buyers say about Robert Watts?

26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."

What do landlords say about Robert Watts?

15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."

What do tenants say about Robert Watts?

4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."

Has Robert Watts won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold; Robert Watts, Kirklees won Trusted Agent.

Want Robert Watts to help?

Send Robert Watts a message.

What do you need help with?

Robert Watts will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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