5/5
A complicated sale which was handled both professionally and efficiently . Excellent communication and a first class pro active service .
Agent replied · 25 March 2024
Thanks Joe very much appreciated and many thanks for using us.

Trusted Agent profile · West Yorkshire
Verified
★★★★★
2,307 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.
Send Robert Watts a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
A complicated sale which was handled both professionally and efficiently . Excellent communication and a first class pro active service .
Thanks Joe very much appreciated and many thanks for using us.
5/5
Highly Recommended - I have recently sold my house with Robert Watts Cleckheaton and the service and communication throughout was excellent. Thank you
Thanks Clare much appreciated.
1/5
Worst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.
Usman were obviously really disappointed to receive this review. We have investigated this and we are sorry but we totally disagree with your comments as we clearly arranged with you for contractors to visit the house and you refused them entry which is where the problem arose. Contractors will unfortunately always charge for a failed visit which we cannot change.
5/5
Rating only, no written review.
Thank Raymond this is much appreciated
5/5
Rating only, no written review.
Thanks James
5/5
Robert watts and the team on Highfield Road were very good throughout our purchase process kept us informed and updated very professional and would be happy to use them again in the future
Thank you Neil that is a truly great review from a buyers perspective and we're so pleased you were happy with Team Highfield.
5/5
Excellent service provided: Friendly, responsive and efficient. Special thanks to Clare for helping me purchase my first home! Highly recommend.
Thank you Ambreen were so pleased Clare was there to help you buying your first house which can be stressful. Good luck and enjoy it.
5/5
Thanks to Clare and her team for selling my property and dealing with all the admin as i'm not based locally. It was real peace of mind to know you were handling matters on the tenancy exit pre sale.
Thank you Sharan for this great review and we’ll be sure to let Clare and the team know you were so pleased with the service.
1/5
Was informed by valuer that they didn't put a sold sign up until the money for the house is proven to be there ...that is why we went with them .Now we are into months and months of sold subject to contact and still no money ! .We are obviously very upset by this and are loosing vast amounts of money on the mortgage payments ext ext as just stuck in limbo as its supposedly sold many months ago and been refused our request to put it back on the market as sold ? We just feel as though we were lied to and still all these months later we don't have the sale money! Just very upset about it all and wonder why they have effectively taken our house off the market refused to remarket when no money for the sale has been received after all this time ? We are tired of having to chase constantly with no sale of our property in sight at all and no viewers at all because its allegedly sold ?We agreed to sell through them as informed we never ever put sold on until the money is proven to be there now into month 8..yes you read this correct and the reply is well there can be unforseen circumstances. Realy ? . We thought the money was proven or not .Wish we had avoided this company as it will cost you thousands and now into Spring 24 when sold summer 23 ..the mental stress is horrendous.
Ruby, whilst we are disappointed with the delays as we know they are causing frustrations for all connected, unfortunately these are beyond our direct control. We have always and will continue to progress your sale in a timely and efficient manner and provide you with progress updates.
5/5
Fantastic experience, friendly staff would really recommend to friends and family. Thank you.
Thank you so much for posting this super review.
5/5
Amazing service!! So helpful and couldn’t do enough to help us! Special mention to Tabby who was fabulous! Keep up the great work! Highly recommend
Many thanks for posting this Jenny and what a super review! We'll let Tabby know how happy you were.
5/5
Very friendly, great service. Always calling to update us and always there if we needed to call. 100% recommend. Tabby did a great job helping us with our first home!
We really appreciate you posting this Nathan and glad Tabby was there for you. Good luck in your new home.
5/5
Recently sold my house using the service's of Robert Watts' Birkinshaw branch. From start to finish a professional, friendly experience. Regular updates of all stages took a lot of the stress out of the house selling experience. A big thank you to all the staff! Luke and Amy
Luke and Amy thanks for taking time to post this and we’re delighted The Birkenshaw team were there to help. Thanks for using us and good luck.
5/5
I recently sold my house and bought my new home through Robert Watts and they were great. They were very engaging and ensured I was always kept in the loop with any movement or changes. Would definitely recommend using Robert Watts, as I definitely will be in the future!
Thank you Jordan it’s always great to get a super review from a buyer and seller. Enjoy your new home and thanks for using us.
5/5
Really happy with my buying experience with Robert Watts. Can't fault their service. Tabby was friendly and competent , and each stage of the buying process seemed to be completed smoothly. Obviously they are very experienced and knowledgeable of the property market in the Bradford (and beyond) districts. I would definitely recommend this company if you are either buying or selling property. Thanks Robert Watts.
Thank you for posting this and we're so pleased Tabby was on hand to help you with your purchase and thanks for the recommendation. Good luck in your new home.
5/5
Fantastic experience, friendly staff would really recommend to friends and family. Thank you.
Thank you so much for posting this super review.
5/5
Very friendly, great service. Always calling to update us and always there if we needed to call. 100% recommend. Tabby did a great job helping us with our first home!
We really appreciate you posting this Nathan and glad Tabby was there for you. Good luck in your new home.
5/5
Recently sold my house using the service's of Robert Watts' Birkinshaw branch. From start to finish a professional, friendly experience. Regular updates of all stages took a lot of the stress out of the house selling experience. A big thank you to all the staff! Luke and Amy
Luke and Amy thanks for taking time to post this and we’re delighted The Birkenshaw team were there to help. Thanks for using us and good luck.
5/5
I recently sold my house and bought my new home through Robert Watts and they were great. They were very engaging and ensured I was always kept in the loop with any movement or changes. Would definitely recommend using Robert Watts, as I definitely will be in the future!
Thank you Jordan it’s always great to get a super review from a buyer and seller. Enjoy your new home and thanks for using us.
1/5
Was informed by valuer that they didn't put a sold sign up until the money for the house is proven to be there ...that is why we went with them .Now we are into months and months of sold subject to contact and still no money ! .We are obviously very upset by this and are loosing vast amounts of money on the mortgage payments ext ext as just stuck in limbo as its supposedly sold many months ago and been refused our request to put it back on the market as sold ? We just feel as though we were lied to and still all these months later we don't have the sale money! Just very upset about it all and wonder why they have effectively taken our house off the market refused to remarket when no money for the sale has been received after all this time ? We are tired of having to chase constantly with no sale of our property in sight at all and no viewers at all because its allegedly sold ?We agreed to sell through them as informed we never ever put sold on until the money is proven to be there now into month 8..yes you read this correct and the reply is well there can be unforseen circumstances. Realy ? . We thought the money was proven or not .Wish we had avoided this company as it will cost you thousands and now into Spring 24 when sold summer 23 ..the mental stress is horrendous.
Ruby, whilst we are disappointed with the delays as we know they are causing frustrations for all connected, unfortunately these are beyond our direct control. We have always and will continue to progress your sale in a timely and efficient manner and provide you with progress updates.
5/5
A complicated sale which was handled both professionally and efficiently . Excellent communication and a first class pro active service .
Thanks Joe very much appreciated and many thanks for using us.
1/5
Worst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.
Usman were obviously really disappointed to receive this review. We have investigated this and we are sorry but we totally disagree with your comments as we clearly arranged with you for contractors to visit the house and you refused them entry which is where the problem arose. Contractors will unfortunately always charge for a failed visit which we cannot change.
5/5
I’ve used Robert Watts 3 times now for selling my houses and I always come back to them. They provide an excellent service and have a fantastic team there. Amy looked after my sale this time and she always kept me updated and pushed everything along. we did have some hiccups with buyers pulling out, but through working together and good communication we got there in the end. Thanks to Amy, James, Jenny and Nicky for getting it over the line!
We really appreciate you posting this Marina and we know it wasn’t an easy sale but thank you for your lovely comments and for your continued business.
5/5
Rating only, no written review.
Thank Raymond this is much appreciated
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards: Robert Watts, Cleckheaton won Gold; Robert Watts, Bradford won Gold; Robert Watts, Kirklees won Trusted Agent.
Send Robert Watts a message.