Trusted Agent profile · West Yorkshire
Verified
★★★★★
2,307 reviews across 9 offices and 2 platforms
Robert Watts has nine offices, in Cleckheaton (three offices), Kirklees, Birkenshaw, Bradford (two offices), Wibsey and Idle (West Yorkshire). Together they have 2,307 reviews on two platforms, rated 4.6 out of 5 overall.
Send Robert Watts a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ...Read all 39 from sellers
It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ...Read all 26 from buyers
I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ...Read all 15 from landlords
There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ...Read all 4 from tenants
Robert Watts's nine offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robert Watts, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robert Watts is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2025, 2019.
2025 3 Gold across three branches EA Masters 2025 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI’ve used Robert Watts 3 times now for selling my houses and I always come back to them. They provide an excellent service and have a fantastic team there. Amy looked after my sale this time and she always kept me updated and pushed …
We really appreciate you posting this Marina and we know it wasn’t an easy sale but thank you for your lovely comments and for your continued business.
5/5
GoogleRobert Watts were fantastic from start to finish. I was selling this house for my mother in law due to her husband being terminally ill. All the staff were brilliant; every email was answered more or less immediately, viewings were …
Thanks Ned what a really super review on all aspects of our service. It was a difficult time for your family and we’re so glad we could make it easier for your mother-in-law. Good luck with all your future plans.
5/5
GoogleAmy was great from start to finish with our purchase for our first property. Always got back to us as quick as possible with any queries and supported us with anything we need and when out of office on holiday the other girls were quick …
Thank you Lydia for your lovely comments about Amy and the other ladies at Cleckheaton. We know the buying process can be lengthy so thorough communication is vital. Enjoy your new home.
5/5
GoogleA fantastic service from a local company. Professional, helpful and friendly service and advice from James, Nikki and Amy helped me to sell my property with ease. …
We really appreciate you posting this super review Andrea and we’re delighted the Cleckheaton team were on hand to help you through the whole process which we know can be stressful sometimes.
5/5
GoogleRobert watts were amazing with selling my property. The house was on the market in a timely manner and had 13 viewings in less than a week before the house was sold. …
We really appreciate you posting this super review Rebecca. We are delighted we could help the process be a smooth as possible and grateful that you support local businesses as this means a lot to us. Good luck with your future plans.
1/5
GoogleI'd give them zero stars if I could. Please avoid these cowboys. …
We’re really sorry to receive this Nicholas as it is obviously not our aim to upset people. This should really have been posted on the Rentals page but we will look into your complaint and come back to you. However when rent arrears are … More
5/5
GoogleRecently purchased a house advertised by Robert Watts Estate Agents From start to finish I found the whole experience easy to deal with. …
Thank you so much David and we're so pleased Amy was on hand to help the whole way through.
1/5
GoogleI'd give them zero stars if I could. Please avoid these cowboys. I've recently vacated a property that they manage and I've received nothing but threatening emails from Kate, Alex and Gail saying they are going to apply for a CCJ against me, yes I admit that I was owning some rent when vacating however offered them a repayment plan as they stated they were unable to take this from the deposit however I have now had then claim this from the deposit, and they seem to think I'll still be paying the £40 a month offered, not a chance your not getting double from me. The property I vacated was deemed as not fit for human inhabitation due to the dangerous loft and the roof needing a major repairs. I will be taking legal advise and will fight them the whole way as they have new tenants in the property now EDIT in response to the reply from yourselves, notice wasn't given for rent arrears, the rent owed is for the last month and I have emails to prove this and also the threat of a CCJ. The property has been re let as I've been informed by a number of neighbours and for for you saying it needed cleaning, the property was left in the state it was given, I admit I forgot a chair in the small room but that doesn't warrant you trying to claim over £2000 from myself, I will be speaking to my solicitor
We’re really sorry to receive this Nicholas as it is obviously not our aim to upset people. This should really have been posted on the Rentals page but we will look into your complaint and come back to you. However when rent arrears are due we have to protect our client who is owed the monies otherwise they can fall into arrears with their lender. Nicolas, we have now looked into this and we will contact you direct to try and resolve the matter. We do however dispute your review as we have not threatened you with a CCJ, the house has not been re-let as it needs cleaning, the rent is owed to the landlord and he gave notice because of this.
5/5
GoogleJenny was so helpful the whole way through, she was quick at replying and provided regular updates, we managed to complete within 10 weeks of offers getting accepted! Really professional and amazing service!
Thanks Molly for posting this lovely review and I know Jenny was as happy as you to get the sale through quickly and glad she was on hand to help smooth the process. Enjoy your new home.
5/5
GoogleRecently purchased a house advertised by Robert Watts Estate Agents From start to finish I found the whole experience easy to deal with. Amy Roebuck in particular was easy to communicate with and always responded to Emails quickly.
Thank you so much David and we're so pleased Amy was on hand to help the whole way through.
1/5
GoogleI'd give them zero stars if I could. Please avoid these cowboys. I've recently vacated a property that they manage and I've received nothing but threatening emails from Kate, Alex and Gail saying they are going to apply for a CCJ against me, yes I admit that I was owning some rent when vacating however offered them a repayment plan as they stated they were unable to take this from the deposit however I have now had then claim this from the deposit, and they seem to think I'll still be paying the £40 a month offered, not a chance your not getting double from me. The property I vacated was deemed as not fit for human inhabitation due to the dangerous loft and the roof needing a major repairs. I will be taking legal advise and will fight them the whole way as they have new tenants in the property now EDIT in response to the reply from yourselves, notice wasn't given for rent arrears, the rent owed is for the last month and I have emails to prove this and also the threat of a CCJ. The property has been re let as I've been informed by a number of neighbours and for for you saying it needed cleaning, the property was left in the state it was given, I admit I forgot a chair in the small room but that doesn't warrant you trying to claim over £2000 from myself, I will be speaking to my solicitor
We’re really sorry to receive this Nicholas as it is obviously not our aim to upset people. This should really have been posted on the Rentals page but we will look into your complaint and come back to you. However when rent arrears are due we have to protect our client who is owed the monies otherwise they can fall into arrears with their lender. Nicolas, we have now looked into this and we will contact you direct to try and resolve the matter. We do however dispute your review as we have not threatened you with a CCJ, the house has not been re-let as it needs cleaning, the rent is owed to the landlord and he gave notice because of this.
5/5
GoogleHighly recommend Robert Watts in Wibsey, Julie helped me from start to finish and kept me updated throughout which meant I could rely on key information being passed on and things being chased regularly, which at difficult times was invaluable to me and what ended up being a longer process than expected Julie took the stress away.
Thanks Julie we really do appreciate you posting this and we are delighted Julie could alleviate the stress of moving house which, as you said, can drag on. Good luck with your future plans.
5/5
GoogleJust a massive thank you to Julie for all your help. We had an ongoing issue with getting a property sorted and Julie jumped in and managed to speed the process along after 8 months of messing around!! Wouldn’t have got sorted if it wasn’t for Julie’s help much appreciated can not thank you enough !!
Thank you Ryan we really appreciate your kind review and were delighted Julie was on hand to help get the sale over the line after so many months.
5/5
GoogleJulie at Robert Watts exceeded all my expectations! They made the entire process of buying a property seamless and stress-free. If you’re looking for top-tier service in estate agency, look no further!
We really appreciate you taking time to post this Nathan thank you. It's always nice when someone exceeds your expectations and makes life easier particularly during a sometimes stressful experience like buying and selling houses and we'll let Julie know your lovely comments. Good luck in your new home.
5/5
GoogleRobert Watts were fantastic from start to finish. I was selling this house for my mother in law due to her husband being terminally ill. All the staff were brilliant; every email was answered more or less immediately, viewings were coordinated with ease and always confirmed by email, and we even had to take the house off the market for a while due to medical issues but nothing was a problem for them. I cannot fault Robert Watts and all their management and staff, absolutely superb service.
Thanks Ned what a really super review on all aspects of our service. It was a difficult time for your family and we’re so glad we could make it easier for your mother-in-law. Good luck with all your future plans.
1/5
GoogleWorst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.
Usman were obviously really disappointed to receive this review. We have investigated this and we are sorry but we totally disagree with your comments as we clearly arranged with you for contractors to visit the house and you refused them entry which is where the problem arose. Contractors will unfortunately always charge for a failed visit which we cannot change.
5/5
GoogleI’ve used Robert Watts 3 times now for selling my houses and I always come back to them. They provide an excellent service and have a fantastic team there. Amy looked after my sale this time and she always kept me updated and pushed everything along. we did have some hiccups with buyers pulling out, but through working together and good communication we got there in the end. Thanks to Amy, James, Jenny and Nicky for getting it over the line!
We really appreciate you posting this Marina and we know it wasn’t an easy sale but thank you for your lovely comments and for your continued business.
5/5
GoogleRobert watts were amazing with selling my property. The house was on the market in a timely manner and had 13 viewings in less than a week before the house was sold. They couldn’t have been more helpful and prompt with any contact that was made and I couldn’t have asked for better. We used Robert watts as we wanted to put money in a small business pocket rather than a large corporate organisation and so glad that we did.
We really appreciate you posting this super review Rebecca. We are delighted we could help the process be a smooth as possible and grateful that you support local businesses as this means a lot to us. Good luck with your future plans.
5/5
GoogleA fantastic service from a local company. Professional, helpful and friendly service and advice from James, Nikki and Amy helped me to sell my property with ease. They arranged escorted viewings and always kept me up to date with feedback and recommendations. Even sorted the solicitors who where brilliant. Cant say enough and would highly recommend. Thank you all
We really appreciate you posting this super review Andrea and we’re delighted the Cleckheaton team were on hand to help you through the whole process which we know can be stressful sometimes.
5/5
GoogleAmy was great from start to finish with our purchase for our first property. Always got back to us as quick as possible with any queries and supported us with anything we need and when out of office on holiday the other girls were quick to pick up her emails and help. As a first time buyer this definitely helped me feel in good hands and comfortable throughout the process. Thanks to all Cleckheaton team 🏡
Thank you Lydia for your lovely comments about Amy and the other ladies at Cleckheaton. We know the buying process can be lengthy so thorough communication is vital. Enjoy your new home.
5/5
GoogleVery on the ball, did a good job selling me a house. Very thorough
We really appreciate you posting this Mick and glad we could help and you were happy with us.
5/5
GoogleNo complaints about Robet Watts from me. Helpful staff who communicate quickly.
Thank you Mark this is very much appreciated.
5/5
GoogleExcellent communication and friendly, professional service from start to finish. Lovely personal touch with a new home card when we collected the keys.
Thank you Ginette for posting this super review and we're so pleased you were happy with us on your purchase. Enjoy your new home.
5/5
GoogleI had a wonderful experience with Robert Watts, Rebecca and Tabby specifically. They went out of their way to help with any issues that arose and with my solicitor. I would recommend them to a friend and will use them myself again if I ever move.
Thank you Laura for this super review and were delighted Rebecca and Tabby were on hand to help and yes please do recommend us to friends and family.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cleckheaton (Churchill House) has the most, with 403 reviews rated 4.6 out of 5, followed by Cleckheaton (Lion Chambers) with 395.
The nine Robert Watts offices, by town:
39 reviews from sellers, rated 4.8 out of 5 on average. For example, Glenn wrote: "I have recently used this agent to sell two properties, both were sold within a few days. All the staff were very helpful and assisted me in all aspects of the ..."
26 reviews from buyers, rated 4.9 out of 5 on average. For example, Leanne wrote: "It took myself and my boyfriend a whole year to get into our perfect house and this was sometimes very stressful and frustrating. Tabby Hickling was absolutely ..."
15 reviews from landlords, rated 5.0 out of 5 on average. For example, MATYEN wrote: "I would like to take this opportunity to thank Robert Watts and in particular Clare O'Connor who has assisted me in securing my 3rd buy to let property I have ..."
4 reviews from tenants, rated 5.0 out of 5 on average. For example, A customer wrote: "There's a limit to the space you can put the title into - I was going to say Really Champion - Brilliant.! My thanks to Kate Watts, director of the business ..."
Yes. In The Trusted Agent 2026 awards, Cleckheaton won Gold, Bradford won Gold and Kirklees won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 4 other industry awards since 2019.
