Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMy first positive experience with a letting agency!
Jane was professional, courteous and responsive to all my enquiries - made for an easy move.
Thanks again
Alec · 7 May 2021 · Moginie James Estate Agents Pontcanna
Agent replied
Dear Alec Hart!
Thank you for taking the time to review your recent experience with our Moginie James Estate Agents - Pontcanna Sales and Lettings Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleFantastic agency, our office has been dealing with Karen at Moginie James, Cyncoed branch and she has been extremely helpful, very quick to respond and an absolute star! We can recommend their services whole heartedly!
Jeanette
PennRise Properties
Ogbonna · 7 May 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Hello Ogbonna Properties
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 7 May 2021 · Moginie James Estate Agents Roath
Agent replied
Dear Chris Wilson! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleWe are long-standing customers of Moginie James having bought a house with them, sold a house with them and trusted them over the past 15 years with both rental properties . After a difficult year with one rental property,
throughout which Natalie was a constant source of information and advice we asked Moginie James to market the property for rental again . Within two days it was let . Thank you once again Martine and the team for your constant professionalism and swift response . We can’t commend you highly enough .
Kailey · 30 April 2021 · Moginie James Estate Agents Pontcanna
Agent replied
Dear Kailey Jones!
Thank you for taking the time to review your recent experience with our Moginie James Estate Agents - Pontcanna Sales and Lettings Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleAbigail, Cat, and team worked tirelessly to get us into our rented property ahead of schedule. Great service professional and reliable team!
Rory · 30 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Dear Rory Barrett,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Helen · 30 April 2021 · Moginie James Estate Agents Roath
Agent replied
Hello Helen Flynn Thank you for your review. We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
★★★★★ 5/5
GoogleMoginie James have just been delightful and incredibly helpful to us during the house hunting process, particularly Graham and Katie. In what is very much a sellers' market (now more than ever), they genuinely care about buyers too which really marks them out as having fantastic customer service and makes a huge difference. I am a first time buyer at the moment but will definitely be looking to sell with Moginie James when I have a property to sell. Thanks for the great service! :-)
Judith · 30 April 2021 · Moginie James Estate Agents Roath
Agent replied
Dear Judith Dray,
Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Roath Sales and Lettings Office. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleCat and their team have been very friendly and helpful throughout the process of renting our new place. We recommend them 😊
Piollo · 25 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Dear Piollo Pulga,
Thank you for the great review of our Moginie James Estate Agents - Cyncoed Sales and Lettings Office team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThe guys at Moginie James, particularly the wonderful Cat, went so above and beyond to secure us our rented property that they must currently be struggling for air somewhere on the other side of Venus!
Couldn't recommend these guys enough!
Grant · 22 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Dear Grant, thank you for your fantastic review, we are very happy Cat and the team were able to provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI have let my flat through Moginie James for six years and the dedication of the team there, especially Cat Deeley, and the level of personal service is always excellent. Moginie James ensure that any issues are easily dealt with and offer a personalised service that makes me confident that my needs and those of the tenants are being put first.
Nick · 22 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Hi Nick, thank you so much for your positive comments about Moginie James Estate Agents - Cyncoed. We are happy to have been able to assist you and so pleased that Cat and the team have provided you with an excellent service.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Lina · 22 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Dear Lina Stuopelyte, Thank you for the great review of our Moginie James Estate Agents - Cyncoed Sales and Lettings Office team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Kostas · 22 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Dear Kostas Skucas! Thanks for the amazing review and star rating! All the best, Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Gerald · 22 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Dear Gerald Lewis, Thank you for taking the time to review your recent experience with our Moginie James Estate Agents - Cyncoed Sales and Lettings Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleRating only, no written review.
Maddi · 21 April 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Dear Maddi Davies! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
★★★★★ 5/5
GoogleOliver has been amazing throughout the whole purchasing process giving great advice and finding the best deals to suit my needs. Excellently service at all times.
Sarah · 20 April 2021 · Moginie James Estate Agents Roath
Agent replied
Dear Sarah Bedwell!
Thank you for taking the time to review your recent experience with our Moginie James Estate Agents - Roath Sales and Lettings Office branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 4/5
GoogleRating only, no written review.
Susanne · 19 April 2021 · Moginie James Estate Agents Roath
Agent replied
Dear, Susanne Cockell! Thanks for the great review! All the best, Customer Care Team
★★★★★ 5/5
GoogleWe struggled over several months to get our property in Cardiff Bay effectively promoted with the manager John O’Connor at the Pontcanna branch; we experienced a great many unnecessary problems and pitfalls along the way. We had used Moginie James as our agent some years ago and recalled the excellent quality of service we received from the manager we dealt with at that time - Ms Martine Harris. We approached her directly - and from that point onwards the service we have received from this branch has been of the highest quality and as seamless as it has been previously. Martine is a great asset to the Moginie James company and an exemplar in the provision of a highly professional customer service.
Carolyn · 25 March 2021 · Moginie James Estate Agents Pontcanna
Agent replied
Dear Carolyn Jones,
Thank you for taking the time to review your recent experience you have had with our team at Moginie James Estate Agents - Pontcanna Sales and Lettings Office. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 3/5
GoogleRating only, no written review.
Otaku · 2 March 2021 · Moginie James Estate Agents Roath
Agent replied
Dear Otaku Master,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleSo professional and efficient. Cat was particularly great and made what can be a stressful occasion feel much easier! Many Thanks
Jess · 19 February 2021 · Moginie James Estate Agents Pontcanna
Agent replied
Hello Jess.
Thank you for your review! We love to receive positive comments after customers have had great experiences with us and especially to Cat and her professional and efficient service.
Many thanks
Customer Relations Team
★★★★★ 1/5
GoogleNot to be trusted
Andy · 14 February 2021 · Moginie James Estate Agents Roath
Agent replied
Dear Mr Hatchett, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Mahmoud · 4 February 2021 · Moginie James Estate Agents Cyncoed
Agent replied
Hi Mahmoud Alwerflee! Thanks for the amazing review and star rating! All the best, Moginie James Estate Agents - Cyncoed Sales and Lettings Office
★★★★★ 5/5
GoogleWe had an offer for our flat less than a week after putting it on the market so very happy.
Gwion · 21 January 2021 · Moginie James Estate Agents Pontcanna
Agent replied
Hi Gwion Parri!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Natalie · 21 January 2021 · Moginie James Estate Agents Roath
Agent replied
Hi Natalie George, We strive to ensure that all our clients have a great experience with us and its discouraging that yours hasn't been a more positive one. If you are willing to do so then please reach out to us on 01344 753104 or write to us at customerrelations@lrg.co.uk. Many thanks, Moginie James Estate Agents - Roath Sales and Lettings Office
★★★★★ 4/5
GoogleReally professional, had a few issues and Cat&Ceri was so patient and helpful
They did there best to assist me
And we got there in the end! Thank youPositiveResponsiveness
Krishna · 12 January 2021 · Moginie James Estate Agents Cyncoed
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
