4/5
GoogleAn interesting location with a fun one lane entry/exit route making driving in rather interesting. Parking is good and some very knowledgeable staff around to help. …
Trusted Agent profile · North Yorkshire and County Durham
Verified
Michael Poole reviews in Ingleby Barwick, Billingham, Redcar and 4 more
★★★★★
4,542 reviews across 7 offices and 4 platforms
Michael Poole has seven offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough, Nunthorpe, Yarm and Coulby Newham (North Yorkshire and County Durham). Together they have 4,542 reviews on four platforms, rated 4.7 out of 5 overall.
4,219
Reviews on Google
All 7 offices
58
Reviews on Facebook
Business-wide
20
Reviews on View Agents
All 7 offices
245
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's seven offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,266 reviews · 981 on Google (4.7)33 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,125 reviews · 842 on Google (4.8)36 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,088 reviews · 810 on Google (4.8)31 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH895 reviews · 615 on Google (4.5)27 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS857 reviews · 573 on Google (4.6)42 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH586 reviews · 295 on Google (4.9)39 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ387 reviews · 107 on Google (4.7)29 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLovely place and lovely cafe will definitely come again. Such a peaceful and tranquil place to go.
5/5
GoogleStaff were very helpful, and always willing to assist, especially Laura Woolly who was constantly getting in touch with the me and updating me with the progress
Agent replied · 4 June 2026
Thank you for recognizing Laura's dedication to keeping you informed throughout the process. We're proud to have such a helpful team that goes above and beyond to assist our clients. Let us know if there is anything else we can do for you!
5/5
GoogleJeffrey was very helpful and patient. He tried his best to make me buy the flats he showed me. He was easy to ask questions and I can see his hard work will pay off in the future. Keep up the good work!!
5/5
GoogleAidan Lech-Allan is the man. I leave few reviews but Aidan went over and above to turn things around for us and we are very grateful. Property is a people game and this is the person to deal with. Deserves a pay rise.
5/5
GoogleRating only, no written review.
5/5
GoogleA big thank you to Debbie, and all the team for all your help, very professional every step of the way.
5/5
TrustpilotReally great experience with Debbie at…
Really great experience with Debbie at Michael Poole’s Debbie at Michael Poole’s was brilliant when I was buying my house on Bedford Terrace. Super friendly, easy to deal with and always kept me in the loop. Everything felt straightforward and well handled, which made the whole process much less stressful. Would definitely recommend Debbie to anyone looking to buy a home.
5/5
GoogleWe bought a house with Victoria and she was super helpful throughout the whole process. She was super knowledgeable and always happy to answer all my questions. She also had great communication skills and communicated with all the stake holders. Thanks Victoria!
4/5
GoogleBrilliant place with an indoor pond (containing fish!), several vibrant plants, a massive outdoor section, as well as amazing food. I would quite like to visit again
5/5
GoogleRating only, no written review.
5/5
GoogleI admit I’m a bit of a plantaholic. I ordered from Urban Jungle years ago and remembered about them when I was buying new perennials. Wow. The quality of their plants are phenomenal. I normally order roses from specialist rose nurseries, …
4/5
GoogleRating only, no written review.
5/5
GoogleWhat a beautiful assortment of awesome indoor and outdoor plants.
5/5
GoogleRating only, no written review.
5/5
TrustpilotSarah is always helpful and…
Sarah is always helpful and professional, as are all staff that I have dealt with at Michael Poole. Emails are always answered promptly and their coordinated approach when managing my lettings makes it run smoothly…
5/5
GoogleHit every single hurdle possible when applying for a home, but Jazmyn and the team didn’t give up and got me and my little one into our first ever home. So lovely and welcoming, genuinely the best agents I spoke to in my search for a home, no judgement at all just completely understanding and with me all the way. I can’t thank them enough.
5/5
TrustpilotYarm branch were fantastic definitely…
Yarm branch were fantastic definitely recommend
3/5
GoogleRating only, no written review.
5/5
GooglePhil was fantastic throughout our property sale. Not only was he communicative with us, he was dealing with a relatively complex chain, taking time to liaise with all the parties including solicitors and agents. He managed the process incredibly well, keeping us up to date. Phil even went above and beyond by helping us out at the last minute to move a few things. I would highly recommend Phil for your property sale or purchase.
Agent replied · 26 July 2026
Dear Anvay, Thank you so much for taking the time to leave such a kind review. It was an absolute pleasure working with you on your sale. As you know, property chains in the Leamington Spa area can get a little "interesting," especially when we're coordinating between multiple solicitors and agents to keep things moving. I’ve always believed that my job doesn't stop at just finding a buyer; it’s about navigating those complexities so you don't have to. I’m also glad I could lend a hand with the heavy lifting on move day! At EweMove Leamington Spa North, we pride ourselves on being more than just a typical agency, we’re here for the whole journey, right down to the final box. Wishing you all the very best in your new home. Warm regards, Phil Smith EweMove Personal Estate Agent
1/5
GoogleEmailed regarding a house to let, didn't get any response, even called them, still no response. Not very professional if you ask me and not a good advertisement.
1/5
GooglePoor Service
5/5
GoogleI truly appreciate your efficiency and dedication in handling everything so promptly and thoroughly.
5/5
GoogleA first class service in all aspects from start to finish.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,266 reviews rated 4.7 out of 5, followed by Billingham with 1,125.
Where are the Michael Poole offices?
The seven Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
