5/5
GoogleFab service.. Alex B was really helpful
Trusted Agent profile · North Yorkshire and County Durham
Verified
Michael Poole reviews in Ingleby Barwick, Billingham, Redcar and 4 more
★★★★★
4,542 reviews across 7 offices and 4 platforms
Michael Poole has seven offices, in Ingleby Barwick, Billingham, Redcar, Middlesbrough, Nunthorpe, Yarm and Coulby Newham (North Yorkshire and County Durham). Together they have 4,542 reviews on four platforms, rated 4.7 out of 5 overall.
4,219
Reviews on Google
All 7 offices
58
Reviews on Facebook
Business-wide
20
Reviews on View Agents
All 7 offices
245
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers9 reviews
Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy.Read all 9 from sellers
Buyers2 reviews
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read all 2 from buyers
Landlords5 reviews
I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ...Read all 5 from landlords
Our offices
Michael Poole's seven offices, most reviewed first. Each has its own page.
- Michael Poole Ingleby BarwickMyton Park, Myton Road, TS17 0WA1,266 reviews · 981 on Google (4.7)33 in the last 90 days
- Michael Poole Billingham10 Town Square, TS23 2LY1,125 reviews · 842 on Google (4.8)36 in the last 90 days
- Michael Poole Redcar30-33 Station Road, TS10 1AG1,088 reviews · 810 on Google (4.8)31 in the last 90 days
- Michael Poole Middlesbrough64 - 66 Borough Road, TS1 2JH895 reviews · 615 on Google (4.5)27 in the last 90 days
- Michael Poole Nunthorpe95 Guisborough Road, TS7 0JS857 reviews · 573 on Google (4.6)42 in the last 90 days
- Michael Poole Yarm59 High Street, Yarm, TS15 9BH, TS15 9BH586 reviews · 295 on Google (4.9)39 in the last 90 days
- Michael Poole Coulby NewhamUnit E Parkway Centre, TS8 0TJ387 reviews · 107 on Google (4.7)29 in the last 90 days
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Michael Poole office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleAlex B was lovely to talk too and very helpful
5/5
GoogleAlex B was really helpful and informative
5/5
GoogleBig thank you to Alex B, friendly, helpful and efficient
5/5
GoogleAlex Bacon is an excellent salesman
5/5
GoogleTop lad, Alex B. He really helped me out. Fantastic customer service 👍 …
5/5
GoogleRating only, no written review.
5/5
GoogleReally helpful super fast and amazing help
5/5
GoogleAlex b was very helpful and very knowledgeable I would definitely recommend no problems from start to finish
5/5
GoogleVery friendly and time-efficient conversation with Lee from homebox who sorted my account for me and addressed any concerns.
5/5
GoogleWael was an efficient and clear operator 🫡 …
5/5
GoogleRating only, no written review.
5/5
GoogleWorked with Nauriane and it was a very pleasant experience. Everything was sorted efficiently and she was very helpful.
5/5
GoogleScarlet and Ed and the team were absolutely excellent from start to finish. They were warm and friendly and really helpful on any questions we had. They definitely went the extra mile to get us our dream home. 10/10
5/5
GoogleCurtis was extremely professional in helping the sale of our property go through so smoothly.
5/5
GoogleWould definitely recommend these girls. They all go the extra mile to make sure everything runs smoothly.
5/5
GoogleWe had a wonderful experience working with this agency while purchasing our first dream home. A special thank you to Emeline Cerisier, who was exceptional throughout the entire process. She was highly dedicated, always available to help, and guided us every step of the way. Her professionalism, knowledge, and support made the whole experience much easier and far less stressful. We are incredibly grateful for everything she did for us and truly wish everyone could have an agent like Emeline when buying a home. We highly recommend this agency and especially Emeline to anyone looking for a reliable and caring partner in their home-buying journey. Thank you for helping us find our dream home!
5/5
GoogleWow, what a garden centre, more a garden experience!
5/5
GoogleWhat a lovely place friendly staff , large selection and nice cafe
5/5
GoogleGreat service and communication. Andrea helped me out so much throught the whole process. (Thanks ever so much again) Highlighly recommened
5/5
GoogleNick was super helpful with everything, a very easy and stress-free process overall.
Agent replied · 12 July 2026
Many thanks for your kind words about Nick, great to hear. M.Moston Director
5/5
GoogleVery straight forward and helpful!
5/5
TrustpilotFirst class service
Helen and the team from the eston branch have been amazing.Efficient, friendly and professional. Helen has dealt with the progression of the sale of my property and I cannot thank her enough. Helen has been so kind and professional throughout the sale and has really gone above and beyond . Welldone to all the team at eston keep doing what your doing 👏. First class service.
5/5
GoogleAll of the team at Ashton’s Widnes have been brilliant throughout our sale. They kept us fully informed, always acted in our best interests and helped us navigate the stress that comes with selling your home. I wouldn’t hesitate to recommend the team. Special mention to Rob who was so well prepared and professional when he came to value our home and to Andrea who had been outstanding All of the team are great. Thank you so much.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Michael Poole
Which Michael Poole office has the most reviews?
Ingleby Barwick has the most, with 1,266 reviews rated 4.7 out of 5, followed by Billingham with 1,125.
Where are the Michael Poole offices?
The seven Michael Poole offices, by town:
- Billingham: 10 Town Square, Billingham, County Durham, TS23 2LY
- Coulby Newham: Unit E Parkway Centre, Coulby Newham, North Yorkshire, TS8 0TJ
- Ingleby Barwick: Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
- Middlesbrough: 64 - 66 Borough Road, Middlesbrough, North Yorkshire, TS1 2JH
- Nunthorpe: 95 Guisborough Road, Nunthorpe, TS7 0JS
- Redcar: 30-33 Station Road, Redcar, North Yorkshire, TS10 1AG
- Yarm: 59 High Street, Yarm, TS15 9BH, North Yorkshire, TS15 9BH
What do sellers say about Michael Poole?
9 reviews from sellers, rated 4.9 out of 5 on average. For example, Graham wrote: "Both Carolyne and Gill were great. Always updated you and did their best to get the best price. Sold for asking price in less than 2 weeks. very happy."
What do landlords say about Michael Poole?
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Laura wrote: "I have been using Michael Poole for many years to manage the letting of my property. I have dealt with many different lettings consultants at Michael Poole over ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Billingham won Platinum; Michael Poole, Ingleby Barwick won Gold; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
