Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleNicole went above and beyond, took my number and email, called me back after hours, and made sure I was completely taken care of. I was stressed and running out of time, but she was calm, supportive, and incredibly helpful throughout. 10/10 service. Thank you, Nicole!
Bianca · 30 September 2025 · Manning Stainton Wortley
Agent replied · 31 May 2026
Hi Bianca!
Thank you so much for your review!
We take great pride in our standard of service and we're delighted to hear of how Nicole looked after you and made sure you were supported through the process, we'll be sure to pass this feedback to her!
Enjoy your new property and reach out to us via support@flatfair.co.uk if there's anything else we can help with!
Best wishes,
flatfair team
★★★★★ 5/5
GoogleAs an agent, I’ve found Flatfair to be a fantastic alternative to traditional deposits for our tenants. The setup is clear, efficient, and easy to explain, which makes the whole process stress-free for everyone involved. Tenants regularly comment on how quick and straightforward it is, which really helps give them confidence and peace of mind when moving in.
I’d also like to highlight the support from Collette, our account manager. She’s been excellent throughout, always approachable, responsive, and proactive, which really adds to the overall positive experience.
Flatfair has become a valuable part of what we can offer both tenants and landlords, and I’d be more than happy to recommend their service.
Josh · 30 September 2025 · Manning Stainton Wortley
Agent replied · 31 May 2026
Hi Josh,
Thank you for such wonderful feedback! We’re delighted to hear that flatfair has been valuable for your tenants and landlords, and we’ll make sure Collette sees your kind words too.
Best wishes,
flatfair team
★★★★★ 1/5
GoogleAs a fair landlord, I firmly believe it's unnecessary and unjustifiable for this company to charge tenants up to 23% of a month's rent plus VAT for simply nothing. They are not an insurance provider, and their services are identical to those of the DPS adjudicator. Save your money, pay your deposit directly, and you'll be assured of getting it back at the end of your tenancy if you adhere to your contractual obligations. The numerous 5-star reviews are clearly written by agents, which is quite revealing.
VIDA · 30 September 2025 · Manning Stainton Wortley
Agent replied · 31 May 2026
Dear Vida,
Thank you for your feedback.
We offer the opportunity for tenants to pay a much smaller fee than the 5 week cash deposit, and although this fee is non-refundable, for many tenants it's a better option than having 5 weeks rent of cash locked away.
We have numerous positive reviews from tenants here and on Trustpilot. This recent review on Trustpilot gives a flavour of the benefits for tenants:
"Great idea, especially with the cost of living crisis. This has really helped my family. The money we’ve saved will go towards hiring a removal van, some much needed new furniture and a takeaway on the night we move in!"
Also tenants will have access to our end of tenancy platform where they can negotiate any charges directly with the agent/landlord. In most cases this negotiation is successful and if it's not, we have the adjudication process to fall back on, ensuring that there's a fair outcome.
flatfair is a choice, we are here to give tenants the opportunity to choose what is best for them, whether that's our deposit alternative service or the 5 week cash deposit and the regularity with which tenants choose the deposit alternative, is a strong indication of the value our service provides.
If you have any questions regarding our service, please reach out to us via support@flatfair.co.uk
Best regards,
flatfair team
★★★★★ 5/5
GoogleI've worked with flatfair for a number of years now and found them and their service to be nothing short of excellent. The support offered to agents is fantastic but equally, they make a landlords and tenants journey seamless and hassle free when it comes to setting up a deposit alternative or settling a claim. Superb offering, thanks team!
Becca · 30 September 2025 · Manning Stainton Wortley
Agent replied · 31 May 2026
Hi Becki,
Thank you so much for the kind words! We’re thrilled to hear you’ve had such a positive experience with flatfair, and we’ll be sure to share your feedback with the team!
Best wishes,
flatfair team
★★★★★ 5/5
GoogleFlatfair is great for both tenants and landlords, providing a higher deposit for the landlord and also reducing tenants move in costs.
As an agent, I find the process quick and straight forward!
Katie · 30 September 2025 · Manning Stainton Wortley
★★★★★ 5/5
GoogleGreat service. Stephen is very friendly and will provide you with anything that you need. Highly recommend Flatfair!
Melanie · 30 September 2025 · Manning Stainton Wortley
★★★★★ 1/5
GoogleWe had a very disappointing experience with Manning Stainton Rothwell branch.
After months of viewing properties with them, they initially accepted our offer on a house. They then asked us to provide our mortgage details and deposit proof. Once they saw that we were able to afford more, they increased the price and told us we had to match it in order to proceed.
Even though we agreed to the higher amount, they later informed us that the property had been sold to someone else. This process felt completely unfair and lacking in transparency.
Throughout the whole journey, it seemed that the agency only cared about the seller’s and their own interests, without any respect or consideration for us as buyers. After nearly three months of working with them, we feel extremely let down.
I would not recommend Manning Stainton to anyone who values fairness and honest communication.
Serol · 29 September 2025 · Manning Stainton Rothwell
Agent replied · 15 April 2026
Hi Serol, we are very sorry to hear that you feel this way.
We’d like to clarify a few important points regarding your experience. Your offer was initially accepted by the seller, and we proceeded to request the standard documentation. At no point did we increase the price based on your financial position.
However, as is sometimes the case in property transactions, another buyer came forward with an offer, before the property was fully SSTC to yourself. The final decision on which offer to accept lies solely with the seller, and in this instance, they chose to proceed with the other party. While we fully appreciate how disappointing this must have been, the process was handled transparently and fairly.
We understand your frustration, but we can confidently say that we acted fairly and professionally throughout. Our role is to represent the seller’s interests while treating all buyers with respect, something we take very seriously.
If you would like to discuss your experience further, we would welcome the opportunity to do so directly.
★★★★★ 5/5
GoogleWe found Ben when looking at a possible house. We found Ben to be very professional and knowledgeable and once we are in a position to put our own house on the market we will be in touch with him!
Thanks Ben for all your advise and help it is appreciated. We look forward to speaking with you again in the future.
Nicola · 27 September 2025 · Manning Stainton Wortley
Agent replied · 27 May 2026
It’s always great to help, thank you for your kind words!
★★★★★ 5/5
GoogleWe are delighted with the level of service we have been receiving from Catherine for our purchase. She is always available to answer questions and is proactive in her approach. She has made the initial stage of our purchase very efficient. Thanks Catherine.
Justine · 24 September 2025 · Manning Stainton Garforth
Agent replied · 24 March 2026
Thank you Justine!
★★★★★ 5/5
GoogleVicky Alexander made our mortgage journey stress-free and straightforward, professional, patient, and always there when we needed guidance. Highly recommend!
Oluwaseun · 24 September 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks for the kind feedback!
★★★★★ 5/5
GoogleJust a massive thank you to Victoria Alexander for all her hard work and patience. She has gone above and beyond to pushing my mortgage over the line and been involved in making phone calls on my behalf when she didn’t have to. Amazing lady and a credit to the company. Will be recommending to all. Thank you
Shane · 24 September 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Shane!
★★★★★ 4/5
GoogleA great experience with Vicky as mortgage advisor - providing help and support throughout the whole process ! Highly recommend
The team within Manning Stainton Beeston were helpful throughout my parents house move and can’t thank them enough for their endless patience
Louise · 24 September 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Louise! Glad Vicky and the team could help.
★★★★★ 5/5
GoogleVicky Alexander and her team have recently been dealing with our new mortgage application, and they have been fantastic. They are so thorough, easy to talk to and good at explaining things in everyday terms! Really happy with the service they have provided, would highly recommend!
Nicola · 24 September 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thank you Nicola, we are happy you found us helpful!
★★★★★ 5/5
GoogleThe Beeston team are amazing! Ivona is always so helpful booking viewings and Dan has been a huge help in providing really informative valuation advice. 5 star service always!
Lauren · 24 September 2025 · Manning Stainton Beeston
Agent replied · 24 March 2026
Thanks Lauren for the five star review!
★★★★★ 5/5
GoogleSale of property was professionally handled by Deborah Cundhill-Houghton and I was consistently updated with progress. Any queries immediately handled. Agent readily available. Very pleased with outcome.
Susan · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Glad we could help, thanks Susan!😊😊 …
★★★★★ 5/5
GoogleWe’re currently using Mannings to find our next home and Briony is helping us, she’s keeps us up to date and it’s always there to help. I’d recommend for anyone going through this process.
Chloe · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Chloe, glad we could help😊 …
★★★★★ 4/5
GoogleThank you Keeley for helping us buy our first home in the UK since arriving back from Australia. Been a smooth and painless process. Looking forward to the next chapter in our lives in Pudsey.
Marlene · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Marlene😊😊 …
★★★★★ 5/5
GoogleOur sales negotiator Briony was excellent. This is our first time buying a property and Briony was super contactable, informative and reassuring. She was able to guide us and made sure everything went smoothly. Thank you once again!
Ikram · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Ikram!
★★★★★ 5/5
GoogleFantastic branch, Georgia has been a fantastic sales negotiator and kept us updated at every stage.
Thank you
Lyn · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Glad we could help, thanks!😊 …
★★★★★ 5/5
GoogleRating only, no written review.
Selina · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Selina!
★★★★★ 5/5
GoogleWe used Manning Stainton, Pudsey to sell our property and also in our search for our next home. Georgia was our named colleague in branch and was very proficient throughout the whole process. Nothing was any trouble for her and she kept us updated and was quick to answer any queries we had. Thank you Georgia!
Clare · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thank you Clare! Pleased you had a great experience.
★★★★★ 5/5
GoogleVery good viewing with Mel! I highly recommend this agent.
Simon · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks Simon!
★★★★★ 5/5
GoogleI recently bought a house through Manning Stainton and Debbie Cundill-Houghton was my point of contact. I could not have been more satisfied, she was friendly efficient and professional throughout and i would definitely use Manning Stainton and Debbie again if I ever move again
Adele · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thank you Adele for the review! Wishing you the best.
★★★★★ 5/5
GoogleBriony has been excellent so far! She has been super efficient and helpful. I know that if I have any questions she will always be on hand to help which is exactly what a first time buyer needs!
Jessica · 24 September 2025 · Manning Stainton Pudsey
Agent replied · 24 March 2026
Thanks! Good luck going forward.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
