5/5
Sale or rent
My aim was to sell the apartment but, failing that, to find a new tenant.

Trusted Agent profile · West Yorkshire and Leeds
Verified
★★★★★
6,805 reviews across 13 offices and 3 platforms
Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,805 reviews on three platforms, rated 4.8 out of 5 overall.
4,387
Reviews on Google
All 13 offices
1
Reviews on Yell
All 13 offices
2,417
Reviews on Trustpilot
All 13 offices
Manning Stainton's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Sale or rent
My aim was to sell the apartment but, failing that, to find a new tenant.
5/5
House Sale - Excellent Customer Service
We recently sold our house through Manning Stainton and would highly recommend them to anyone looking to buy or sell a home.
1/5
No interest in working with us to close off a tenancy agreement. Despite numerous emails and telephone calls to handle check out and getting our deposit back
Dear Tom, we welcome all feedback from clients. In this circumstance, as you will be aware from our regular communication, a) we acted as letting agents for the landlord, not managing agents, therefore are not directly involved in any discussion relating to the tenancy. And b) your deposit was registered with the TDS (deposit scheme), and therefore Symonds & Sampson are not party to negotiations relating to the end of your tenancy and return of your deposit. We do, however, continue to make efforts to expedite the resolution of the matter and will update you as and when new information becomes available. Kind regards from the Yeovil lettings department.
5/5
Rebecca is a gem
Rebecca has been absolutely fantastic - been a pretty long drawn out process for our sale and she's kept us sane and gone above and beyond throughout.
Dear Chris Thank you so much for your review, it means a lot to us! We wish you all the best in your new home. Kind regards, Helen and the team at Oakwood
4/5
Many thanks to Sara our liaison and…
Many thanks to Sara our liaison and James with his input on all the viewings.
Dear Maryam, Thank you for the fantastic review, we are pleased you had a great experience selling with us. Best wishes for the future, from all the team at Wetherby.
5/5
First House, Morley Manning Stainton
Used Morley Manning Stainton to buy my first house. Megan Hurst kept in constant communication throughout the process and the other Morley team were just as helpful. Very impressed with everything but I hopefully will not need them again for a while!
Hi Emily, thanks for the fantastic review! Glad to hear that you were impressed with Megan & the team and we appreciate you taking the time to share your feedback. All the best in your new home.
5/5
Thanks Sara
Sara Wilson was very helpful and kept me updated though the whole process without me having to ask for updates. I wouldn't hesitate to use Manning Stainton again if/ when I come to buy or sell a property and I would also recommend to friends and family.
Thank you Charlotte for your kind words. We wish you the best in your new home and hopefully hear from you in the future.
5/5
Excellent service
1/5
Recommended by estate agent but I would not recommend. They are so inefficient. The solicitor assigned to me was on holiday twice over a week each time. It took them 2.5 weeks to respond to the queries received from the other party. …
I am sorry to read about the poor service you have received, however, we are unable to identify you on our systems. … More
5/5
I would recommend Simply Conveyancing to anyone dealing with a property transaction. As first time buyers they provided us with clear, regular updates, giving us comfort that the purchase was moving along as expected. Our lawyer, Charlotte …
1/5
Would not recommend
I've sold with these and, honestly, I wouldn't recommend them at ALL. They're brilliant if you're buying from them, but if you're selling, they'll just call you, rip you off, and give you false information. They'll slip something into the contract that you haven't actually read, so you have to be absolutely careful. Make sure you read every single detail because they say one thing and then do something totally opposite. I spoke to the branch manager again today and, as expected, he just defended his staff. I've been totally conned, 100%, and there's nothing I can do about it. Would not recommend dealing with them at all.
Hi Luke, We are sorry to read your comments but do not accept the suggestion that anything was “hidden” or misleading. Our terms and conditions are provided clearly in writing and signed before instruction, and we always encourage clients to read these fully and ask any questions before proceeding. Whilst we appreciate you are disappointed with the outcome, we do not feel it is fair to suggest that anyone has been “conned”. If you would like to discuss your concerns further, please feel free to contact me on lee.jamieson@manningstainton.co.uk and we would be happy to review this with you. Kind regards Lee
5/5
Fantastic service
I recently purchased a home through Manning Stainton. The service provided from start to finish was impeccable. Gemma and Rochelle were really responsive, knowledgeable, and genuinely helpful throughout the journey. Everything felt smooth and well-managed. Would recommend.
5/5
The team at Manning Stainton were…
The team at Manning Stainton were professional and knowledgeable and i received excellent customer service. A huge special thank you to Neve for being so supportive, efficient and having a positive attitude when dealing with the purchase of our house. Neve gave regular updates and the whole process from start to finish was nothing short of amazing. I highly recommend Manning Stainton.
Hi Mrs Ali Thank you so much for your lovely review of our team and the service you have received, particularly from Niamh. It is lovely to hear and we are very appreciative of your feedback. Helen and the team at Oakwood.
5/5
Toby was smartly dressed , on time for the viewing , answered all our questions and gave us time on our own to look round each room .
Hello Tony, Thank you for the very positive review of Toby. We love hearing from our customers, especially when their interaction with a particular team member makes a positive difference to their experience. Toby takes great pride in his role and really does enjoy trying to find the perfect property for every client. Thank you once again, and we hope to hear from you again soon! Mark Higgins Branch Manager
5/5
Pragmatic, professional and friendly
I've just completed on a house with this branch. In the first stages I was supported by Ellie Garside, up to and including the price negotiation. She was very helpful and helped me arrange a large number of viewings in a short time, helping me plan out daily routes and being very efficient and friendly in general in her communications. She also brought us to a fair figure in the negotiations in my eyes.
5/5
Thanks Alex.
Thank you Zahid! Happy we could help.
5/5
Incredibly honest, open, and communicative. Everyone was very helpful. Never left a stone unturned nor an email un-followed-up. They made what was often a stressful experience more manageable and reassuring. Even thought they weren't actually acting for us, it felt like they really had our backs.
Thank you so much for your wonderful review, Blue Jasper! We are thrilled to hear that our team's honesty, communication, and support helped make your experience more manageable and reassuring. At Lang Llewellyn & Co, we strive to have our clients' best interests at heart, and we're glad that you felt that. Your feedback inspires us to keep providing excellent service, and we look forward to assisting you in the future!
5/5
Mel was a fab viewer and full of helpful knowledge
Thank you Ashleigh! Always happy to help and support wherever we can.
5/5
I had the best experience working with Charlotte Poutney at Manning Stainton! Despite a tricky sale (no fault of theirs) and a difficult solicitor, Charlotte went above and beyond to help with absolutely everything we asked for. She was incredibly diligent, efficient and a pleasure to work with. I would work with her again in a heartbeat! Thank you!
What a fantastic review to read, thank you Jasmin! We’re so pleased you felt so well supported, especially during a more challenging sale. Thank you for your kind words and for sharing your experience.
5/5
Decent Estate Agent this one. Took advice well and also leaned back smartly and accurately when needed. Often sellers know best and far too often Estate Agents can communicate with self interest at heart. I felt Hannah had a good measure of the siuation and empathised and offered a good level of advice at the right time. Stayed in comms and secured a sale - in a difficult market. Thank you Hannah and team.
Thank you Jonathon for taking the time to share this. It’s great to hear you felt listened to and supported with the right balance of advice along the way. We really appreciate your comments.
5/5
Clear, easy,
1/5
Rating only, no written review.
Dear Bouchra, Thanks for your feedback. We’re sorry to see your 1-star review, but we don’t have enough detail to understand what went wrong. We’d really appreciate the chance to look into this properly. Please contact us directly via support@flatfair.co.uk, with more information about your experience, and we’ll do our best to resolve any issues. Kind regards, Damola Head of Customer Operations
5/5
Thank you for the support!
1/5
I rarely leave negative reviews, but my experience with this telephone company has been extremely disappointing from start to finish. What should have been a straightforward issue turned into a six-month complaint process filled with repeated mistakes, poor communication, and endless back-and-forth. I attended multiple planning discussions and Zoom calls trying to resolve matters professionally and patiently, yet the situation was repeatedly mishandled. The most unacceptable part of the experience was being called a liar by representatives while I was simply trying to correct errors made by the company itself. As a customer, I expected accountability, respect, and basic professionalism, none of which were consistently shown throughout this process. The frustrating part is my account manager has left the company and it’s my word against his. Secondly I am in a contract with company until 2028! I hate leaving such reviews but this was my experience.
Hi Helen, we’re truly sorry to hear about your experience. We’d like to understand more about what’s happened so we can address it. Please reach out to us at feedback@global4.co.uk with additional details, and we’ll do our best to help.
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The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Manning Stainton is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 other award EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Manning Stainton and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
2019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.

Manning Stainton and its branches won The Negotiator Awards in one year, most recently 2023.
Negotiator Awards winners in one year, the group and its branches: 2023.
Negotiator Awards by year, 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Manning Stainton a message.
Leeds has the most, with 2,832 reviews rated 4.8 out of 5, followed by Pudsey with 748.
The 13 Manning Stainton offices, by town:
Yes. In The Trusted Agent 2026 awards, Pudsey won Platinum, Oakwood won Gold and Leeds won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2018.