5/5
Very pleased with the level of service from all the staff I spoke to and a big thank you to Natalie for keeping me well informed with the progress of my house sale.
Agent replied
Great to hear Brian, thanks for leaving a review

Trusted Agent profile · West Yorkshire and Leeds
Verified
★★★★★
6,809 reviews across 13 offices and 3 platforms
Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,809 reviews on three platforms, rated 4.8 out of 5 overall.
4,389
Reviews on Google
All 13 offices
1
Reviews on Yell
All 13 offices
2,419
Reviews on Trustpilot
All 13 offices
Manning Stainton's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very pleased with the level of service from all the staff I spoke to and a big thank you to Natalie for keeping me well informed with the progress of my house sale.
Great to hear Brian, thanks for leaving a review
5/5
Jen and Natalie have been fantastic and cooperative throughout my purchase. They provide a great service and are always willing to help.
Thanks for your comments James, we wish you all the best in your new home
5/5
Mainly spoke with Jen and could not praise her enough did everything what was needed for us and more. Also when I spoke to other members of the team they was all happy to help. Would defiantly recommend
Thanks for your feedback Ryan. Great to hear about your experience with Jen and our team at Wortley
5/5
Professional and pleasant service. All queries handled very promptly. Felt very secure and quickly trusted the representative I was working with. Would 100% use again.
Thanks Emily
5/5
Owen at Manning Stainton Wortley has been very helpful, worked with the greatest efficiency and remained in positive spirits despite this busy and challenging time.
Thanks for your great feedback on Owen Catherine!
5/5
Rating only, no written review.
Hi Sharon, as one of our Let only Landlords it is great to see this review. Pleased you are happy!
5/5
Rating only, no written review.
Hi Kirsty, Great to see a review here from one of our longest tenants over 3 homes, over many years, thankyou!
5/5
Rating only, no written review.
Trudi thanks for 5 stars. We would rate you a 5 star tenant too if you had a google review! Jacky and Team Simply
5/5
Rating only, no written review.
Hi, Thanks for the review, we appreciate every one!
5/5
Professional and friendly
Hi Chris, Thanks for saying that as that is what we always aim to be!
5/5
I am a long standing tenant, and I have always recommend Simply Let!
Thanks Nicky please keep referring as we thrive on referals!
5/5
Been with jacky over 10 years now always helped when she can and been supportive as has her team always kind and polite they always there for you xx
Hi kirsty, this is lovely to read. 10 years has flown by & it has been our pleasure to help you over years of changing house needs & circimstances.
5/5
You can't find better than simply let anywhere in UK! I'm with simply let for 10 years, start from 1bed flat , now having 4bed house , THANK YOU JACKY ❤ , 5 star it's not enough , I give simply let 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Ash, yes you and your family are a great example of showing how Simply Let would rather move you than lose you. We always give first priority on homes that become vacant to existing tenants and yes we have watched you move as your family grew from a 1 bed to a 4 bed. You are model tenants and appreciated!
5/5
We were desperate to find a pet friendly property and simply let was the only place that would help us! We've been with simply let now for almost a whole year and it's been a breeze. Helpful and easy to talk to about any issues, approachable and kind.
Approachable is what we aim for always as we care and we know if people feel comfortable in talking to us then we can help and guide you through every aspect of your tenancy so you have a good experience. Pets we welcome in suitable properties and we have loads of super pet owners. Just now we even have a shared house that takes a cat! Thanks for taking time to wrote this to help others see that we really care! Jacky
5/5
I never ever though that I could have that good experience with letting agency. Every single person from Simply Let LTD. is absolutely lovely, supportive and helpful. I was in very difficult situation when I tried to rent the property and Simply Let helped me a lot. In 100% I can recommend Simply Let to anyone. Thank you guys again!!
We try to take everyone on their merit taking into account personal circumstances and life history as well as the standard vetting information we need, and we pride ourselves on a caring yet professional approach and your review tells me my whole team did a great job! I hope this review will help others understand why we are different so thankyou for taking the time to write it! Jacky
5/5
Really good customer service from Vicky at Manning Stainton in Pudsey. Answered all our questions and went above and beyond to get our purchase through. Thank you!
Thanks James
5/5
As a first time buyer it can be quite daunting as the process begins understanding all the different steps we need to take. Vicky has been very helpful in linking us up with a mortgage service and solicitor service via Manning Stainton which has taken the stress out of calling around for quotes. Vicky also provided us with the opportunity to have a ID check locallly and advised on the next steps in regard to buying the property. She has been friendly and informative throughout.
Great to read your comments about how Vicky helped during your experience of buying your first home
1/5
Terrible letting agency.
Terrible letting agency.I have lived about a year with a broken oven (it was during covid - but still had to chase several times even for an update on progress) among other issues. AVOID
5/5
Rating only, no written review.
Thanks for your review
1/5
Terrible letting agents.
Terrible letting agents!Had nothing but issues with them during our 9 year tenancy. Very poor at carrying out repairs - as an example, we waited 3 years for a shower cubicle to be repaired. I will not use this company ever again!
5/5
We cannot praise Leah Hamblin enough. She has helped us every step of the way and continues to do so. She is so helpful and efficient, answering all phone calls and replying to emails promptly. Leah has helped us with any queries we have and supported us whenever we've needed it. We honestly could not have asked for a better person to help us during this challenging time in our lives. We are also thankful to Andrew Robinson for his sound advice, and who has helped us during valuation and putting our house on the market exceptionally fast. Joanne & Dianne are very hard-working too, and we are thankful to them for their dedication in keeping us up-to-date in any new developments, 7 days a week.
Thanks for taking the time to leave this review about your experience with our Morley team. It's great to hear how Leah and the team worked hard and kept you up to date
1/5
Terrible service from MS Morley. Andrew the Manager came to put our house on the market. Said a figure for it, we thought that was too high to which he promised that if our house was under valued he could fight it because ‘he sells loads of homes that come under valued and he uses variables of local houses to fight and win.’ House got under valued by 15%. No one couldn’t care about challenging the valuation. The after sales lady (who was the only decent person from this company) stated ‘they never challenge a valuation so I don’t know why they said that.’ We & and the buyer had to meet in the middle as we needed to act quick on our house sale in fear of losing our dream house. MS get their customers by lying. That’s what happened here. MS also over charged us, they charged their fee at the original selling price, not the price of the final sale. Complained to the Managing Director about the lies from Andrew and the over charge to which he denied both after an ‘investigation’ Took our complaint to the Ombudsman who decided in our favour and confirmed we had been over charged and agreed that the variables had never been challenged! Terrible customer service from day one, rude teams from branch up to top bosses. Never using again!
Really sorry to read this review, especially having now had the result of the Ombudsman review that made an award which was a fraction of what you claimed you were owed. In the end you achieved a price, once our team renegotiated with your buyer, of 96% of your asking price which still broke precedent for a house of that sort within the area. As a family owned and run business and whilst we don’t always get things exactly right we are always honest and straightforward in our approach. We are truly sorry if the service you received from Manning Stainton was not as expected but are satisfied that we can now draw a line under this. Wishing you all the best in your new home. Mark Manning
5/5
I sold my home and all the staff in…
I sold my home and all the staff in pudsey office and head office could not have been any better. But a very special big thank you to Victoria she has looked after us all the way through anytime of day she was there. Victoria is a asset to mannings, thank you so much. Mark.
4/5
Great experience
We accepted an offer on our home in February 2021 after being on the market since late 2020 with Manning Stainton, Wetherby. Our agent was Angela however we did also deal with James and Ann occasionally. Overall the process was positive, with some typical bumps in the road along the way (selling your home is not a fun process, Joe Public are not easy to deal with!). Angela was great at listening to us as sellers and turning those bumps (I don't want to say negatives!) into learnings. For example, we asked her for a more thorough "vetting" process before allowing potential buyers through the door. We were selling a 2-bed property and had a couple of parties view who said "we are looking for a 3-bed" once through the door. This is a very disheartening thing to hear when you can't change it! Angela and the team worked hard to protect us from these sorts of viewers as ultimately it wastes everyone's time. In the end, we resorted to having Angela or James carry out the property viewings as it was just becoming too emotional for us. They both came and viewed our home so that they knew exactly what they were selling, and both of them respected our property and our wishes (i.e. removing shoes or wearing shoe covers) which we really appreciated as not all agents are as respectful (we know from experience!). The team also kept very thorough notes on our property which helped us massively during the sale process as our buyers tried to give backword on part of the deal, with the aim of forcing us out of our home sooner than we were happy with. Thank goodness James had made such a detailed account of the deal that was agreed when he accepted their offer for us! The reason this review is 4* and not 5* is due to a small issue we had relating to Mannings representing a potential buyer; they were also a client of Mannings to sell their property. This created a conflict of interest within branch which dampened our experience. We spoke with the branch manager, Steve, and ultimately it was resolved by us walking away from the buyer. This is my one and only small criticism and was likely not helped by my naivety - if your buyer is also selling with Mannings, just be aware and make sure that you communicate as two separate agents rather than allowing one agent to manage both parties as we found there was difficulty with impartiality. This one blip aside, our experience was a great one, and we would definitely sell with Mannings again. We massively regretted not going with them in the first place and were unfortunately burned by another less-than-professional agent. Steve took the photos of our home and they were lovely, with no extra cost associated. Our brochure was lovely and they would update to flip the pictures around when we requested, same with our Rightmove advert. Mannings also have a really great after-sales service with their Move Managers - ours was absolutely fantastic. If we were to sell with Mannings again I would request the same Move Manager again (Debbie Tabiner)! Thank you Angela, James, Steve, Ann and the Wetherby team for selling our home. It wasn't easy, we weren't easy but we appreciate everything you did for us.
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The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Manning Stainton is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 other award EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Manning Stainton and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
2019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.

Manning Stainton and its branches won The Negotiator Awards in one year, most recently 2023.
Negotiator Awards winners in one year, the group and its branches: 2023.
Negotiator Awards by year, 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Manning Stainton a message.
Leeds has the most, with 2,834 reviews rated 4.8 out of 5, followed by Pudsey with 748.
The 13 Manning Stainton offices, by town:
Yes. In The Trusted Agent 2026 awards, Pudsey won Platinum, Oakwood won Gold and Leeds won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2018.