5/5
Good communication all round
Good communication all round, and hopefully a quick sale!
Agent replied Β· 27 October 2024
We appreciate your kind words and are glad to hear you found our communication to be helpful.

Trusted Agent profile Β· West Yorkshire and Leeds
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6,805 reviews across 13 offices and 3 platforms
Manning Stainton has 13 offices, in Leeds, Pudsey, Wortley, Morley, Oakwood, Guiseley, Crossgates, Rothwell, Moortown, Adel, Headingley, Beeston and Garforth (West Yorkshire and Leeds). Together they have 6,805 reviews on three platforms, rated 4.8 out of 5 overall.
4,387
Reviews on Google
All 13 offices
1
Reviews on Yell
All 13 offices
2,417
Reviews on Trustpilot
All 13 offices
Manning Stainton's 13 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Good communication all round
Good communication all round, and hopefully a quick sale!
We appreciate your kind words and are glad to hear you found our communication to be helpful.
5/5
Having never moved before
Having never moved before. They made the whole process easy and kept me informed at each step of the way.
1/5
Start of tenancy: We are new tenants with Manning Stainton. We had mainly dealt with Jan during the viewings, Kimberley/John during the referencing process and Kay during the key collection. I found Jan to be very lovely and friendly during ALL our viewings with Manning Stainton. She was very accommodating and even made us laugh! Kimberley and John were really helpful, clear & prompt with their responses during the referencing process; which made made me feel at ease. Five stars! During tenancy: We have been living at the flat for almost 3 years. We have ongoing maintenance issues not sorted, they arrange irregular inspections, they initially screwed up registering our deposits and the property managers who were supposed to care for us during this time have horrific terrible communication between them so far. End of tenancy: The landlord had tried to take my whole deposit for damages in my flat when I decided to leave. Being lucky enough to have experience with the DPS system and having evidence (photos & videos) sent to the managing agent & DPS of all the repairs that had not been sorted throughout my tenancy, I had fought my case against this and had managed to get back 2/3 of my deposit. Given I had tenanted the flat for 5-6 years there were naturally some damages which I put some of my own money towards from the deposit. Overall, manning Stainton werenβt good at looking after the flat in general. Poor communication with the tenant and amongst themselves, also not efficient enough when carrying out any repairs to the flat.
We're sorry to see you leave us a 2 star rating, especially when you had a good experience with several members of our team. Our manager John would like to discuss the things you were unhappy with if you would like to email us marketing@manningstainton.co.uk
5/5
Brilliant service
Joanne williams was brilliant from start to finish. We had weekly update calls which made the process of buying and selling a lot less stressful. I would highly recommend. Thanks so much we really appreciate your efforts.
Thank you Alexia for taking the time to review us and of course Joanne. Joanne's role can be very stressful so it is always lovely to hear that she has been appreciated.
5/5
Great service throughout
Just sold a probate property with Manning Stainton Wakefield branch and the whole experience was great. Clear, timely communication throughout. Would highly recommend.
5/5
Our Agent was there to greet us onβ¦
Our Agent was there to greet us on time, was very pleasant and helpful as I brought my 2 children. She answered any questions i had and pointed me in the right direction to find out more. I was shown storage areas of the property and any main features but left to view the property at my own leisure.
5/5
Lesley was an absolute superstar, going above and beyond to help us secure our first home, and dealing with some very challenging solicitors. Thank you so much!
5/5
Thank you Luke Whaler!!
Thank you Luke for helping with our end of tenancy inspection and communicating with us all the way through, you were great and so helpful throughout this process which helped relieve so much stress, thank you we do greatful ππ½
5/5
Janice Freeman showed me around aβ¦
Janice Freeman showed me around a fabulous bungalow. She was very professional bubbly whilst showing me around. Thank you Janice you are a credit to manning staintonsHayley
4/5
Knowledgeable
Can always get hold of someone on the phone. Knowledgeable staff. Realistic pricing.
Thank you for your review Susan. We appreciate you taking the time to share your experience.
5/5
Great experience for a viewing
Great experience for a viewing, Janice Freeman was really friendly and asked us questions making sure the house was right for us
5/5
Thank you Lesley!
Lesley was an absolute superstar, going above and beyond to help us secure our first home, and dealing with some very challenging solicitors. Thank you so much!
Thank you for you kind review, we hope you will be very happy in your new home. Best Wishes Lesley and all the team at Manning Stainton, Wortley.
5/5
Organised purchase
Organised purchase. Lesley was helpful in chasing it through to completion.
We appreciate your kind words and are glad to hear that Lesley was able to assist you with your purchase. We strive to provide excellent customer service and are happy to know that we met your expectations.
5/5
Brilliant service
Brilliant service, informed me of everything going on. Professional and friendly
Thank you Sara, it was a pleasure to work with you. We wish you all of the very best in the future. You are right, my team are friendly so it is always good to have that recognised.
5/5
Whilst Lesley Alexander was not ourβ¦
Whilst Lesley Alexander was not our estate agent but for one of the parties in the chain, she was thorough in keeping all parties up to date & chasing through blockages in the chain. Thanks for your help.
We appreciate your kind words about Lesley. We are glad to hear that she was helpful and kept everyone in the chain informed. We strive to provide excellent service to all our clients and are pleased that Lesley was able to assist you.
5/5
Always easy to contact and kept me upβ¦
Always easy to contact and kept me up to date frequently in the process of selling my property and buying another which took a lot of stress away from me
We are so glad to hear that you had a positive experience selling your property and buying another.
5/5
Made a stressful process much less stressful.
From valuation to completion Charlotte and the rest of the team at Manning Stainton really guided and supported us through all our questions.
5/5
Highly Recommend!
As the buyer, Manning Stainton were under no obligation to provide me with a service but they were outstanding. Charlotte in particular went above and beyond at every opportunity and was incredibly helpful, informative and reliable. I can't thank her enough for her support and proactive approach towards a really tricky situation!
5/5
Smooth buying process
I am in the process of buying our dream home and Karly Bibby has been amazing. She has kept me updated throughout. She has chased up both solicitors to keep the sale on track and I cannot thank her enough. All the staff have been super helpful from the inital viewing to exchange of contracts.Thank you everyone β€οΈ
Thank you for your kind words Emma. We are so happy to hear that you have had a positive experience. We strive to provide our clients with the best possible service and we are glad that Karly and our team has been able to support you through every step of the process. We wish you all the best in your amazing new home and cannot wait to see what you do with it.
5/5
Great service from Manning Stainton inβ¦
Great service from Manning Stainton in Horsforth. I had 4 agents round to value the property and almost cancelled this one as it was the last but Iβm so glad I didnβt. Sarah, the valuer and branch manager was professional, positive and in a different league to the other agents. Macey McCormack was a breath of fresh air and so enthusiastic about the house and agreed a sale after 6 days and 39 viewings. Lesley Alexander then progressed the sale and kept me informed with regular updates. The whole transaction went smoothly and without a hitch. Thank you to the entire team at Manning Stainton.
We are so pleased to hear about your positive experience with our Horsforth branch. It's wonderful to know that you were impressed by the professionalism and enthusiasm of our team. We are proud of Sarah, Macey, and Lesley for their dedication to providing exceptional service. We are committed to delivering a smooth and successful experience for all our clients.
5/5
Thank you to everyone
Thank you to everyone. All the team be very helpful.
We appreciate your kind words and are thrilled to hear that our team was helpful.
5/5
Smooth from start to finish
I was glad I purchased my first home through Manning Stainton Horsforth, from the first viewing to collecting my keys everything went brilliantly. Lesley at head office was wonderful in assisting with the purchase from start to finish. The whole team I dealt with at Horsforth were a pleasure, I also loved the gift when I collected the keys which was a nice touch. I would definitely recommend!
5/5
Amazing customer service!!
Manning Stainton were the agents for our recent house purchase. We dealt with Charlotte Murrie from the Pudsey branch. Throughout the process Charlotte provided fantastic service, professionalism, excellent communication and tenacity to ensure that the sale went through successfully.
5/5
Outstanding job
Briony is been absolutely amazing, very professional and kind. She has gone through all the questions with us, very helpful and lovely.
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The Trusted Agent 2026 results for Manning Stainton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Manning Stainton is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 20202020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 other award EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Manning Stainton and its branches won awards at the RAN Awards in one year, most recently 2019.
RAN Awards winners in one year, the group and its branches: 2019.
2019 1 award RAN Awards 2019 winners
Source: RAN Awards winners lists, as published, linked by year.

Manning Stainton and its branches won The Negotiator Awards in one year, most recently 2023.
Negotiator Awards winners in one year, the group and its branches: 2023.
Negotiator Awards by year, 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Send Manning Stainton a message.
Leeds has the most, with 2,832 reviews rated 4.8 out of 5, followed by Pudsey with 748.
The 13 Manning Stainton offices, by town:
Yes. In The Trusted Agent 2026 awards, Pudsey won Platinum, Oakwood won Gold and Leeds won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 7 other industry awards since 2018.