Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotFirst class service
First class service from Bel, Matthew and the team at Manning Stainton Adel when selling our property. Thank you all.
Kiah · 7 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We are so glad to hear that you had a positive experience selling your property.
★★★★★ 5/5
TrustpilotHuge thanks to Charlotte Poutney and the whole team
The whole team at Headingley branch were competent and professional. I really felt we were in safe hands. A special mention goes to Charlotte Poutney, our move manager, who went above and beyond to keep the chain moving for us. She worked tirelessly on our behalf to ensure the process went as smoothly as possible. I really don't think we could have got through it without her!
Suzy · 7 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
Thank you for your kind words and for taking the time to share your experience. We are thrilled to hear that you felt supported throughout the process, and we are especially grateful for your recognition of Charlotte's dedication and hard work. She is a star :-)
★★★★★ 5/5
TrustpilotBIG Thank you to Joanne Williams at the…
BIG Thank you to Joanne Williams at the Crossgates branch, she has always been very helpful and replied to all calls and emails promptly.
Mrs · 7 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
Thankyou for your lovely comments, Joanne will be pleased. We hope your very happy in your new home.
★★★★★ 5/5
TrustpilotExcellent service provided by Debbie and Julie Ann
Julie Ann Stokoe & Deborah Tooley were knowledgeable, and always available to answer any questions. Their expertise and proactive approach made the process of letting out my house smooth and stress-free. I would recommend them to anyone looking for a reliable and efficient agent.
Ivy · 7 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We are delighted to hear that you had a positive experience letting out your house. We strive to provide our clients with the best possible service and we are glad that our team was able to support you through every step of the process.
★★★★★ 4/5
TrustpilotCatherine has been helpful with our…
Catherine has been helpful with our moving in process, so have Tom and Sam at their office. We are very excited to move in today!
Pilar · 7 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We appreciate your kind words about Catherine, Tom, and Sam. We're thrilled to hear that you've had a positive experience with them. We strive to make the moving process as smooth as possible for our customers.
★★★★★ 5/5
TrustpilotThomas Clough
I had the privilege of Thomas Clough helping me with my move. He was communicative and everything was straight forward. Would recommend.
Sam · 7 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
Hi Sam, thank you for your excellent review. Your comments have been passed on to Tom :)
★★★★★ 5/5
TrustpilotBrilliant team
Lesley and the whole team were great, chasing up the solicitors and keeping things moving, always there to answer any questions I had and just generally making the whole experience less stressful
Oliver · 7 October 2024 · Manning Stainton Leeds
★★★★★ 5/5
TrustpilotSale of property
In our dealings with the staff at Manning Staintons, initially Nikki and then Leslie Alexander, we found that they were always helpful and willing to take the time to explain how the process was progressing. This was particularly so in our sale where the buyer had issues with finance which delayed matters. As we had not experienced this before it was good that Lesley kept us well informed and was able to give us reassurance, based upon her experience, that the sale was progress and that we would not have to start the whole process again.
Mr · 6 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
Thank you for your kind review, best wishes Nikki, Lesley & all the team at Manning Stainton
★★★★★ 5/5
TrustpilotMany thanks to Julie and her team
Many thanks to Julie and her team. They are a credit to Manning Stanton.Support was there the whole way though the house purchasing journey, and nothing was too much trouble. I would highly recommend the team if I was selling or buying in the Beeston area, thanks again.
Jackson · 6 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We are thrilled to hear about your positive experience with Julie. It's wonderful to know that they provided exceptional support throughout your house purchase journey. We strive to deliver the highest level of service, and your feedback is greatly appreciated.Kind regards Dan
★★★★★ 5/5
TrustpilotJanice is lovely!
I recently viewed a property with Janice and i can’t thank you enough for how friendly and helpful she was during the viewing. Thank you Janice!
Tamia · 5 October 2024 · Manning Stainton Leeds
★★★★★ 5/5
TrustpilotBriony gleadhill has been an excellent…
Briony gleadhill has been an excellent property manager. Any issues I've had have been dealt with swiftly. Briony has been lovely to deal with. A credit to manning Stainton.
Adam · 5 October 2024 · Manning Stainton Leeds
★★★★★ 5/5
TrustpilotExcellent Service and local knowledge!
What a fantastic team at the Beeston Branch!Especially Dan,Julie and Lauren with there local knowledge and Zaini who also assisted From photographs to completion - less than 9 weeks!(The only regret was using the solicitors they suggested, which soured the experience slightly)
Chris · 5 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We're thrilled to hear about your positive experience with our Beeston Branch team. It's wonderful to know that Dan, Julie, Lauren, and Zaini provided such excellent service and local knowledge. We're also happy to hear that your project was completed within such a short timeframe. We understand your disappointment with the solicitors we recommended. We value your feedback and will use it to improve our services in the future.
★★★★★ 5/5
GoogleOur experience of selling a house with Manning Stainton Pudsey was excellent. Emma was very helpful in the initial steps of valuation and then Debbie was extremely supportive in putting it on the market, accepting an offer and supported us through the whole process of liaising with solicitors on both sides. Nothing seemed to phase her and I can't recommend her highly enough. Thank you for making the experience of selling a house much more bearable and as straight forward as it could be!
Alison · 5 October 2024 · Manning Stainton Pudsey
Agent replied · 24 August 2024
Hi Alison, selling is never easy but it's fantastic to hear we helped make it bearable (somehwhat🤣) - Emma, Debbie and the rest of the team would like to wish you the best with everything, and thanks for taking the time to leave such a kind review!😊 …
★★★★★ 5/5
TrustpilotSorted
Never gave in.
Simon · 4 October 2024 · Manning Stainton Leeds
★★★★★ 5/5
GoogleManning Stainton were the agents for our recent house purchase. We dealt with Charlotte Murrie from the Pudsey branch. Throughout the process Charlotte provided fantastic service, professionalism, excellent communication and tenacity to ensure that the sale went through successfully.
Chris · 4 October 2024 · Manning Stainton Pudsey
★★★★★ 5/5
TrustpilotWe have sold our home via Manning Stainton
We recently sold our home via Manning Stainton and it was a great service throughout, from the initial valuation and advice, the number of viewings we received and the advice from the sales team. The sale was held up by complications further down the chain, but Lesley Alexander was tenacious in trying to get the sale completed and kept us fully appraised. Thanks to the team.
Joe · 4 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We are so pleased to hear about your positive experience selling your home. We strive to provide our clients with exceptional service and it's wonderful to hear that our team, particularly Lesley Alexander, met your expectations. We appreciate your kind words and are glad you found the process smooth and successful.
★★★★★ 5/5
TrustpilotBrilliant!!…
Annabel was fantastic in terms of the support and advice provided for me during the purchase of my property.Thanks so very much!!!
Ms · 4 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We're thrilled to hear about your positive experience! It's wonderful to know that Annabel provided you with such excellent support and advice during your property purchase.
★★★★★ 5/5
TrustpilotFriendly and professional
I recently sold my house with their assistance. The sales team are friendly and efficient, maintaining good communication . Many thanks to Yvonne ,my move manager who kept my sale and purchase on track .
Sue · 4 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We are so pleased to hear about your positive experience selling your house. We strive to provide excellent customer service and are delighted that you found our team friendly and efficient. We are particularly happy to hear that Yvonne was so helpful in keeping your sale and purchase on track.
★★★★★ 5/5
TrustpilotChloe was incredibly helpful throughout…
Chloe was incredibly helpful throughout the process of purchasing a property, always happy to help and very clear on next steps. The booklets provided for each viewing were incredibly helpful as well.
Cameron · 4 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
Thank you for taking the time to leave a review. We're so glad to hear that you had a positive experience with Chloe. It's wonderful to know that Chloe's helpfulness and clear communication made your property purchase smoother. We're also happy to hear that the booklets provided were beneficial. Kind regards Amy and The Headingley Team
★★★★★ 5/5
TrustpilotHouse sales completed without a lot of stress
It was time for me to sell my house here in Leeds. Firstly I had John Putsman coming to have an initial conversation with me and to give me an estimate of the house value. He was very professional and gave me good advice. The team managed my house sale very well, it all progressed smoothly. In the beginning I had communication with Hannah Butland, later on with Shelley Laughton and Carol Hartley. All very polite and supportive. And the house sale went well - the job done! It was a big team effort - thank you, Manning Stainton Estate Agents Pudsey team, for all your help.
Pipsa · 4 October 2024 · Manning Stainton Leeds
★★★★★ 5/5
TrustpilotThe fabulous team
The fabulous team of Jenny , Olivia , Chloe and Hannah who are positive and take on board your ideas , opinions and instructions . After five failed Estate Agents a very tricky property is now sold . I wish I had used them earlier . They communicate regularly and are willing to listen . It has been a massively positive experience. What an amazing team of women .
Miss · 3 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We appreciate your kind words and are thrilled to hear that you had such a positive experience with our team.
★★★★★ 5/5
TrustpilotGood communication all round
Good communication all round, and hopefully a quick sale!
Alec · 3 October 2024 · Manning Stainton Leeds
Agent replied · 27 October 2024
We appreciate your kind words and are glad to hear you found our communication to be helpful.
★★★★★ 5/5
TrustpilotHaving never moved before
Having never moved before. They made the whole process easy and kept me informed at each step of the way.
M · 3 October 2024 · Manning Stainton Leeds
★★★★★ 1/5
GoogleStart of tenancy:
We are new tenants with Manning Stainton. We had mainly dealt with Jan during the viewings, Kimberley/John during the referencing process and Kay during the key collection.
I found Jan to be very lovely and friendly during ALL our viewings with Manning Stainton. She was very accommodating and even made us laugh! Kimberley and John were really helpful, clear & prompt with their responses during the referencing process; which made made me feel at ease. Five stars!
During tenancy:
We have been living at the flat for almost 3 years. We have ongoing maintenance issues not sorted, they arrange irregular inspections, they initially screwed up registering our deposits and the property managers who were supposed to care for us during this time have horrific terrible communication between them so far.
End of tenancy:
The landlord had tried to take my whole deposit for damages in my flat when I decided to leave. Being lucky enough to have experience with the DPS system and having evidence (photos & videos) sent to the managing agent & DPS of all the repairs that had not been sorted throughout my tenancy, I had fought my case against this and had managed to get back 2/3 of my deposit. Given I had tenanted the flat for 5-6 years there were naturally some damages which I put some of my own money towards from the deposit.
Overall, manning Stainton weren’t good at looking after the flat in general. Poor communication with the tenant and amongst themselves, also not efficient enough when carrying out any repairs to the flat.
Y · 3 October 2024 · Manning Stainton Moortown
Agent replied · 29 July 2023
We're sorry to see you leave us a 2 star rating, especially when you had a good experience with several members of our team. Our manager John would like to discuss the things you were unhappy with if you would like to email us marketing@manningstainton.co.uk
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