Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleAbsolutely brilliant service. Tracey Clement came to do a valuation and really took the time to actually look at the house, discuss it’s ‘quirks’ and came to a realistic conclusion - unlike one other company who barely bothered to look … More
Sarah · 9 November 2018 · Lovelle Louth Lettings
Agent replied · 7 November 2025
Dear Sarah, we are thrilled to read this, thank you so much for taking the time to describe your experience. Tracey and the team are really appreciative of your comments. We often struggle to describe to potential future customers what makes us different and your review has helped us greatly. Thank you once again for taking the time to post this. It means a lot.
★★★★★ 5/5
GoogleAbsolutely brilliant service. Tracey Clement came to do a valuation and really took the time to actually look at the house, discuss it’s ‘quirks’ and came to a realistic conclusion - unlike one other company who barely bothered to look around, but merely whipped out a load of print outs of prices for other (what they considered) ‘comparable’ properties (which they REALLY weren’t ). Thank you Lovelles - you have restored my faith !
Sarah · 1 November 2018 · Lovelle Louth Sales
Agent replied · 21 June 2024
Dear Sarah, we are thrilled to read this, thank you so much for taking the time to describe your experience. Tracey and the team are really appreciative of your comments. We often struggle to describe to potential future customers what makes us different and your review has helped us greatly. Thank you once again for taking the time to post this. It means a lot.
★★★★★ 5/5
FacebookFabulous Sales Agent - cant fault them
Rob · 13 October 2018 · Lovelle Lincoln
★★★★★ 5/5
FacebookAlways friendly, keeps you in the loop
Gemma · 11 September 2018 · Lovelle Gainsborough
★★★★★ 5/5
GoogleRating only, no written review.
Elitsa · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Thank you so much for the 5 star review. Our customer service is so very important to us. Thank you for taking the time to leave us 5 stars.
★★★★★ 5/5
GoogleRating only, no written review.
Ryan · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Thank you Ryan for the five star review, they mean a lot to our team.
★★★★★ 3/5
GoogleRating only, no written review.
Xian · 27 August 2018 · Lovelle Grimsby Sales
★★★★★ 3/5
GoogleOk
Olivia · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Good morning Olivia Claudia. Thank you for placing your review. We have completed a name search and cannot find an exact matching record. We are keen to know how we could have improved the situation and delivered a five star service for you. Customer service is extremely important for us and we strive every day to achieve five star reviews, if we can rectify anything for you please let us know or provide anymore detailed feedback to enquiries@lovelle-property.co.uk Thank you
★★★★★ 2/5
GoogleOk. Need to keep up with the repairs on their rental property's
Nicola · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Hi Nicola, really sorry to hear your feedback, however I can see no record of your being a tenant of ours. maybe your surname has changed? I would love to receive more feedback from you, please feel free to email me directly at: s.wright@lovelle-property.co.uk as we do value feedback and how we can improve our service. Of course Lovelle Bacons does not own any properties itself and we therefore aim to work with both tenants and Landlords to resolve any issues.
★★★★★ 1/5
GoogleWould never use again, numerous telephone calls not returned, not a very professional service, unhelpful staff.
Rosie · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Oh dear Rosie. Can you message us privately with specific details and we will have someone look into this straight away for you. The email is enquiries@lovelle-property.co.uk This is not the sort of service we strive hard every day to deliver, we would like to understand what has happened here and put it right if we can.
31.10.17 Rosie we have over the weekend searched our sales, lettings, surveys and commercial department databases to try and find your details. We have no record of a relationship with you. We have received no private message from you allowing us to look into this matter. We can only assume you have place the review against the wrong company.
★★★★★ 1/5
GoogleVery bad communication from them, not happy with the treatment I received. They charged unfairly more when giving me back my deposit and they gave 0 flexibility in all my decisitions.
Fabián · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Dear Fabian Sabino, we are very surprised and sorry to hear your comments, we are looking into the situation currently. Our deposit decisions are made independently by a secure service. We are a member of the Deposit Protection Scheme. There would only ever be any deduction from deposit for damage and the DPS scheme offer a full mediation service to ensure all decisions are fair. Customer service and the fair treatment of our tenants is very dear to us and we strive every day to get it right. Please contact us at lettings@lovelle-property.co.uk or the DPS and we will investigate further.
★★★★★ 5/5
GoogleSold my house with them recently, Estate Agent Lewis Wilson handled my sale and my house was sold before it officially went up on the market. Lewis did an amazing job and I wouldn't sell a house with anyone else.
Braithwaite30 · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Good morning Mr Braithwaite, thank you for taking the time to review our service. We hope you are now settled in your new home. All the best, Lewis & the team.
★★★★★ 5/5
GoogleI have recently sold my property with Lovelle Bacons Estate Agency. Now to give this some context the whole process took less than 24hrs! Truly amazing. This would not have been achieved without the professional and polite team at Lovelle Bacons. I received first class guidance from Lewis followed up with some outstanding customer service from Connor. What can be a stressful experience has been made so much easier due to services of Lovelle Bacons.
Highly recommended 👌🏻
Jamie · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Good afternoon Mr Wilkinson,
Thank you so much for taking the time to review our services. It makes us extremely happy to read your comments, we do go above and beyond to provide a first class service so its always great when our efforts are recognised.
All the best,
Lewis & the team.
★★★★★ 5/5
GoogleLovelle and Bacon recently sold my house and the service we received was fantastic. The sales team really did go above and beyond. It was on the market previously with another local estate agent for 6 months with 1 viewing and very little feed back or contact. Lewis and his team however had viewings booked after only a few days and our property was sold within 3 months from start to finish. They were always eager to help and would answer phone calls and text messages even out of office hours. They are enthusiastic dynamic hard working and above all very professional. I can't fault them and if you want a sale I would highly recommend these guys.
Claire · 27 August 2018 · Lovelle Grimsby Sales
Agent replied · 25 August 2024
Thank you so much Claire for writing such a detailed review. We are so pleased to have helped. We often struggle to explain to future customers why we are different to other estate agents and you have explained your personal experience in such detail and how our staff have made a difference. Our team strive every day to deliver the best service and Lewis, Briony, James, Connor and Ross are elated to read your comments. Thank you once again for taking the time to post it, it means a lot.
★★★★★ 5/5
FacebookJust exchanged and ready to move next week and none of it would have happened without the lovelle team! Coral was so supportive throughout the process and did far more than was expected of her. She chased solicitors and without her it would never have gone through. She always kept me informed of what was going on and just amazing customer service. Caroline was also brilliant and helpful and the whole team really make you feel like they are behind you the whole way through usually a stressful time. Will 100% recommend and use the team again!
Natasha · 23 August 2018 · Lovelle Lincoln
★★★★★ 5/5
FacebookVery pleased with the service offered from start to finish. Assisted with a very quick sale and maintained constant communication throughout the sale. Would not hesitate to recommend or use again.
James · 17 August 2018 · Lovelle Lincoln
Agent replied · 5 February 2025
Thanks for your comments James, All the best in your new home!
★★★★★ 5/5
FacebookJust bought a house through the North Hykeham branch & received an amazing service. I had regular updates, professionalism, proactive & unbelievable amounts of support through a difficult process with solicitors. I need more stars to give for Emma, she’s fantastic. Big up to Tom too for the service received at viewings
Eliza · 2 July 2018 · Lovelle Lincoln
★★★★★ 5/5
GoogleGreat team, sold our house this year with them.
Amy · 23 June 2018 · Lovelle North Hykeham
Agent replied · 21 June 2024
Thank you for your review Robert, It's great to hear that you had a good experience with Lovelle! Let us know if we can help in the future.
★★★★★ 5/5
GoogleGreat estate agents. Sold our house super fast which enabled us to snap up the one we wanted!
Zachary · 23 June 2018 · Lovelle North Hykeham
Agent replied · 21 June 2024
Thanks for your Review Zach. We hope you're happy in your new home!
★★★★★ 5/5
GoogleA fantastic experience. The team were first class in dealing with my needs, Emma in particular was so helpful. I would highly recommend.
Alex · 23 June 2018 · Lovelle North Hykeham
Agent replied · 21 June 2024
Thank you for your review Alex, I'll be sure to pass your message on to Emma!
★★★★★ 5/5
GoogleWe sold our house and purchased a house through Lovelle at North Hykeham and was more than happy with the whole experience. They have a fantastic team and always kept us informed as to what was going on with the sale and purchase which made things a lot easier and less stressful. They answered all our questions professionally and efficiently.
We would recommend Lovelle, North Hykeham to anyone.
Sue · 23 June 2018 · Lovelle North Hykeham
Agent replied · 21 June 2024
Thanks for getting in touch Sue! We really appreciate you taking the time out of your day to leave us a review! All the best
★★★★★ 5/5
FacebookWas welcomed back by the team at Lovelle as a returning customer, selling the house that I had bought from them a few years previous. Kept regularly updated with viewings, and throughout the whole buying process, at least one update a week, even if nothing had changed. Try proactively chases both solicitors for updates, and tried to facilitate as best they could.
Could not recommend them enough, would definitely use them as my first choice if moving back to the area.
Tom · 22 June 2018 · Lovelle Lincoln
★★★★★ 4/5
GoogleVery nice helpful staff
Brian · 22 June 2018 · Lovelle Gainsborough
Agent replied · 20 June 2024
Thank you for your kind words. We have just seen it. Really appreciate your comments.
★★★★★ 5/5
GoogleThank you to Zoe and the rest of the team at Lovelle Gainsborough, always friendly and professional to deal with and persisted with patience and humour in a lengthy purchase process.
W7 · 22 June 2018 · Lovelle Gainsborough
Agent replied · 20 June 2024
Thank you for acknowledging Zoe & the teams hard work. It is lovely to receive the recognition and be able to pass this on to the team. It was a pleasure working with you.
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