5/5
GoogleLovelles at Louth always give a professional service. Tom and the team are always very friendly and very helpful. Their local knowledge is superb.
Agent replied · 4 February 2025
Nicole, thank you for the great review :)
Trusted Agent profile · Lincolnshire and North Lincolnshire
Verified
Lovelle estate agents in Grimsby, Gainsborough, Lincoln and 9 more
★★★★★
1,463 reviews across 15 offices and 4 platforms
Lovelle has 15 offices, in Grimsby (two offices), Gainsborough, Lincoln (two offices), Humberston, Skegness, Louth (two offices), Brigg, Market Rasen, Mablethorpe, Cottingham, Hull and Scunthorpe (Lincolnshire and North Lincolnshire). Together they have 1,463 reviews on four platforms, rated 4.4 out of 5 overall.
1,235
Reviews on Google
All 15 offices
46
Reviews on Facebook
All 15 offices
14
Reviews on The Trusted Agent
All 15 offices
168
Reviews on The Trusted Agent
All 15 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 4 from sellers
Buyers8 reviews
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 8 from buyers
Landlords1 review
We received excellent customer service from Adam and Craig, who were both friendly and professional in securing a tenant swiftly for our property. We would ...Read the review from landlords
Tenants1 review
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Our offices
Lovelle's 15 offices, most reviewed first. Each has its own page.
- Lovelle Grimsby SalesFirst Floor, Hampton House, Church Lane, DN31 1JR246 reviews · 246 on Google (4.0)18 in the last 90 days
- Lovelle GainsboroughUnit 5b Tillbridge Centre, DN21 1FT245 reviews · 122 on Google (4.6)0 in the last 90 days
- Lovelle Grimsby LettingsHampton House, Church Lane, DN31 1JR243 reviews · 243 on Google (4.0)18 in the last 90 days
- Lovelle Lincoln62 high street, Lincoln, LN5 8AH130 reviews · 110 on Google (4.6)11 in the last 90 days
- Lovelle North Hykeham32 The Forum, North Hykeham, LN6 8HW122 reviews · 85 on Google (4.7)8 in the last 90 days
- Lovelle Humberston346, Grimsby Road, DN36 4AA100 reviews · 100 on Google (4.5)0 in the last 90 days
- Lovelle Skegness13 Roman Bank, PE25 2SA86 reviews · 86 on Google (4.7)4 in the last 90 days
- Lovelle Louth Sales5 Cornmarket, LN11 9PY76 reviews · 70 on Google (4.0)3 in the last 90 days
- Lovelle Louth Lettings4 Cornmarket, LN11 9PY66 reviews · 66 on Google (4.0)3 in the last 90 days
- Lovelle BriggThe Old Chapel, Wrawby Street, DN20 8JJ59 reviews · 28 on Google (4.5)0 in the last 90 days
- Lovelle Market Rasen13 Queen Street, LN8 3EH43 reviews · 43 on Google (4.8)0 in the last 90 days
- Lovelle Mablethorpe41 Victoria Road, LN12 2AF42 reviews · 42 on Google (4.1)0 in the last 90 days
- Lovelle CottinghamUnit 4 King Street, HU16 5QQ41 reviews · 37 on Google (4.8)0 in the last 90 days
- Lovelle Holderness Road364 Holderness Road, HU9 3DL35 reviews · 35 on Google (4.2)0 in the last 90 days
- Lovelle Scunthorpe32 Oswald Road, DN15 5PQ24 reviews · 17 on Google (4.2)0 in the last 90 days
Latest reviews from every Lovelle office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
FacebookReally great service throughout the process, friendly knowledgeable and efficient
Agent replied · 4 February 2025
Thank your Claire! Glad we could help and make the process as easy as possible for you! X
5/5
FacebookFrom start to finish they kept us updated every step of the way☺️! Very professional and would highly recommend them. Thanks again lovelle🍾🍾
1/5
GoogleA few years ago, my brother and I rented a flat. We paid on time and were quiet, peaceful tenants. My brother's bedroom flooded every time it rained. It got to the point that my brother was sleeping in the living room because the dampness and wet floor even caused mushrooms to grow!!! My friends couldn't believe that they could live in such conditions. We reported the matter many times and no one helped us. Everyone ignored it and said it was because of the TV antenna, which was attached to the wall and not to the roof!!! They probably thought we were idiots because the whole world has antennas on the roof and no one blamed the defects of the building having an antenna!!! No one helped us, we lost twice the money on moving because it was impossible to live in a flooded flat. Moving was another expense and not our fault. The second thing is the fire alarm. It kept turning on, for any reason. The problem was that no one responded and if there really was a fire, I don't know what would have happened. I do not recommend this agency!!!
Agent replied · 25 August 2024
Hi Ewa, i’m surprised and saddened by your comments here. I’ve tried to find you on our system but unfortunately cannot find any record for you. If you can please contact me directly at the Grimsby office I will be happy to look further into this as a matter of urgency. We pride ourselves on our high standard of customer service and properties and always take feedback incredibly seriously. I look forward to hearing from you.
5/5
FacebookI’m a first time buyer and completed on a property a few weeks ago. The Lovelle team were really great, from start to finish. They kept me updated every week, chased solicitors when needed and were extremely helpful throughout the whole process. Thank you :)
Agent replied · 5 February 2025
Thanks for your review Rhian! You’re very welcome! Let us know if you need anything in the future! 😊 🏠
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 20 December 2024
Thank you for the positive review. We really appreciate the support.
1/5
GoogleRating only, no written review.
Agent replied · 20 December 2024
Hi David, thank you for leaving a review. We take all customer feedback very seriously and would love the opportunity to understand the rating you have left. If you could contact me directly on s.wright@lovelle-property.co.uk or call the office, that would be great. Many thanks
3/5
GoogleRating only, no written review.
4/5
GoogleVery professional people
2/5
GoogleOk. Need to keep up with the repairs on their rental property's
Agent replied · 20 December 2024
Hi Nicola, really sorry to hear your feedback, however I can see no record of your being a tenant of ours. maybe your surname has changed? I would love to receive more feedback from you, please feel free to email me directly at: s.wright@lovelle-property.co.uk as we do value feedback and how we can improve our service. Of course Lovelle Bacons does not own any properties itself and we therefore aim to work with both tenants and Landlords to resolve any issues.
5/5
GoogleVery helpful and efficient team. Professional attitude and friendly staff. Kept us up to date throughout. Would recommend.
Agent replied · 20 December 2024
Thank you so much MR & MRS Blow for the feedback. We always strive to provide the best service and it makes us proud when customers take the time to leave such positive feedback.
1/5
GoogleVery bad communication from them, not happy with the treatment I received. They charged unfairly more when giving me back my deposit and they gave 0 flexibility in all my decisitions.
Agent replied · 20 December 2024
Dear Fabian Sabino, we are very surprised and sorry to hear your comments, we are looking into the situation currently. Our deposit decisions are made independently by a secure service. We are a member of the Deposit Protection Scheme. There would only ever be any deduction from deposit for damage and the DPS scheme offer a full mediation service to ensure all decisions are fair. Customer service and the fair treatment of our tenants is very dear to us and we strive every day to get it right. Please contact us at lettings@lovelle-property.co.uk or the DPS and we will investigate further.
5/5
GoogleReally efficient and helpful team, it only took 4 months from getting by house on the market to completing the sale. Kept us up to date and communicated very well throughout
Agent replied · 20 December 2024
Thank you so much for the lovely review Mrs Rickett, we hope you enjoy your travelling venture and we look forward to assisting you with the sale of your next property. All the best, Lovelle Bacons.
5/5
GoogleSold my house with them recently, Estate Agent Lewis Wilson handled my sale and my house was sold before it officially went up on the market. Lewis did an amazing job and I wouldn't sell a house with anyone else.
Agent replied · 20 December 2024
Good morning Mr Braithwaite, thank you for taking the time to review our service. We hope you are now settled in your new home. All the best, Lewis & the team.
1/5
GoogleIts now two weeks since your people started work on my shower, anyone comming to finish half baked budget n bodge it job. smelling bad now! Also you have to rate your company with atleast one star to post this comment...... Out of Ten, Ten being above great, i give -Five
Agent replied · 20 December 2024
Hello Micheal, thank you for your comments here. We have been trying to work with you to complete this however there have been contact issues with yourself that has made this a longer process than we would have liked. I believe that all aspects of the required works have now been completed and have tried to contact you again to confirm this; again unsuccessfully. We take all customer feedback very seriously and as you are aware this has been fed through to our independent contractors to prevent any further such delays. Kind regards, Lovelle Bacons
5/5
GoogleExcellent communication and fast action from the team on the property management side. This is the 11th year I've had renting from LovelleBacons - repairs always done quickly and the staff are professionals - bravo!
Agent replied · 20 December 2024
Thank you so much for the lovely feedback Fendon Kittenon. We pride ourselves on offering fantastic customer service to all of our customers. Kind regards, Lovelle Bacons
5/5
GoogleI have recently sold my property with Lovelle Bacons Estate Agency. Now to give this some context the whole process took less than 24hrs! Truly amazing. This would not have been achieved without the professional and polite team at Lovelle Bacons. I received first class guidance from Lewis followed up with some outstanding customer service from Connor. What can be a stressful experience has been made so much easier due to services of Lovelle Bacons. Highly recommended 👌🏻
Agent replied · 20 December 2024
Good afternoon Mr Wilkinson, Thank you so much for taking the time to review our services. It makes us extremely happy to read your comments, we do go above and beyond to provide a first class service so its always great when our efforts are recognised. All the best, Lewis & the team.
5/5
GoogleAn outstanding estate agent! We recently had outstanding service from Lovelle Bacons estate agents Grimsby office. Who sold our house for us and found us an apartment to rent. We originally invited two estate agents to value the property. One of those new online estate agents with a colourful name and a 'real' estate agent. We are very pleased we did this as Lewis's valuation was £50,000 more! We chose Lovelle Bacons and enjoyed their highly professional service. Within 48 hours our house was sold! I would particularly like to thank Lewis and James for their highly professional service. We then used Lovelle Bacon to find an excellent apartment to rent on a temporary basis. Once again we had excellent service from them and found an ideal apartment. Our experience with Lovelle Bacons was positive from beginning to end. I would highly recommend them to anyone as a very efficient outstanding, professional estate agents. We were very pleased we made the right choice and used a 'real' estate agent.
Agent replied · 20 December 2024
Wow, thank you so much for this brilliant feedback. It makes us so proud of our Grimsby team who just keep delivering! We will be sure to oss your comments on. All the best, Lovelle Bacons.
5/5
GoogleThank you Becky and Connor for your assistance. Freindly professional service. Simon McLennan
Agent replied · 18 December 2024
Thank you very much for the feedback Simon, much appreciated!
5/5
GoogleWe have just used Lovelle for our sale and purchase and we have nothing but praise for their handling and professionalism throughout, there were times when they worked really hard for us dealing directly with solicitors to get our properties finalised,i would definitely recommend them.
Agent replied · 18 December 2024
Thank you very much for the kind words. Hope you have settled into your new home!
5/5
GoogleAbsolutely brilliant. Connor a very pleasant young man, answered any questions, didn't pressure us and make us feel rushed. He most certainly knew the are which convinced us that the house was right for us..... Well done great team xx
Agent replied · 18 December 2024
That is excellent to hear. Connor is indeed a very knowledgeable and conscientious colleague and he puts his heart and soul into what he does. It is so lovely that you have taken the time to place a review. It means the world to us and especially Connor. He will certainly be walking extra tall today. Thank you once again for taking the time to place the review on google.
5/5
GoogleAbsolutely lovely estate agents. Any issue I had during the process of purchasing my house they we quick to chase! Becky in particular! Her personality is second to none and she really put me and ease with everything. Kate and Dawn were also big help and just genuinely lovely people! Will never be able to thank them enough, definitely recommend buying through them if they are the agency selling the house for you 😊😊
Agent replied · 18 December 2024
Hi Kayleigh, thank you so much for your kind words. They really are appreciated. I hope your are settling into your new home. You will have to come and see us when you have five minutes and tell us how it's all going!
5/5
FacebookGreat throughout the whole process.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Lovelle
Which Lovelle office has the most reviews?
Grimsby Sales has the most, with 246 reviews rated 4.0 out of 5, followed by Gainsborough with 245.
Where are the Lovelle offices?
The 15 Lovelle offices, by town:
- Brigg: The Old Chapel, Wrawby Street, Brigg, North Lincolnshire, DN20 8JJ
- Cottingham: Unit 4 King Street, Cottingham, HU16 5QQ
- Gainsborough: Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
- Grimsby Lettings: Hampton House, Church Lane, Grimsby, Lincolnshire, DN31 1JR
- Grimsby Sales: First Floor, Hampton House, Church Lane, Grimsby, DN31 1JR
- Hull: 364 Holderness Road, Hull, HU9 3DL
- Humberston: 346, Grimsby Road, Humberston, DN36 4AA
- Lincoln: 62 high street, Lincoln, LN5 8AH
- Louth Lettings: 4 Cornmarket, Louth, Lincolnshire, LN11 9PY
- Louth Sales: 5 Cornmarket, Louth, LN11 9PY
- Mablethorpe: 41 Victoria Road, Mablethorpe, LN12 2AF
- Market Rasen: 13 Queen Street, Market Rasen, LN8 3EH
- North Hykeham: 32 The Forum, North Hykeham, Lincoln, LN6 8HW
- Scunthorpe: 32 Oswald Road, Scunthorpe, DN15 5PQ
- Skegness: 13 Roman Bank, Skegness, Lincolnshire, PE25 2SA
What do sellers say about Lovelle?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, John wrote: "I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ..."
What do buyers say about Lovelle?
8 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
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