Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleFrom the time I requested various estate agents to value my property to the final completion of my sale, Lovelle's have been efficient, knowledgeable, professional and kept me up to date at every stage. The valuation was well advised, the fees competitive and my property sold quickly. I would happily use Gainsborough office again. Georgia, Bailie and Naomi go the extra mile to please. Well done.PositiveResponsiveness, Quality, Professionalism, Value
Alison Β· 21 June 2021 Β· Lovelle Gainsborough
Agent replied Β· 20 June 2024
Hi Alison, thank you ever so much for this feedback! It means so much to hear your kind words. Please keep in touch!
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5/5
GoogleFrom the very first point of contact to discuss their services I felt confident that our requirements to sell our house would be done in a confident professional manner. All along through this process we were appraised of the selling progress on a weekly informative phone call and emails. We can highly recommend Lovelleβs dedication as an estate agent to get the job done.PositiveResponsiveness, Quality, Professionalism, Value
Ian Β· 21 June 2021 Β· Lovelle Gainsborough
Agent replied Β· 20 June 2024
Hi Ian, Thank you very much for your wonderful review! It means a lot to the team! Take care and it was a pleasure to work for you.
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4/5
GoogleRating only, no written review.
Colin Β· 21 June 2021 Β· Lovelle Mablethorpe
Agent replied Β· 20 June 2024
Thank you for your star rating
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5/5
GoogleRating only, no written review.
Tim Β· 21 June 2021 Β· Lovelle Mablethorpe
Agent replied Β· 20 June 2024
Thank you
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5/5
GoogleCindy is one of the most helpful and informative estate agents I have ever dealt with, just about close an investment property and this lady made it happen, thank you
Jo Β· 21 June 2021 Β· Lovelle Mablethorpe
Agent replied Β· 20 June 2024
Your very welcome jo glad to be of service
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1/5
GoogleLovelies estate agents Mablethorpe have just lost us the second house we wanted to buy in Mablethorpe , the first house advertised by them was sold without us being given the chance to put in a bid even though we had booked a viewing, and we were not informed of being it already sold until after we had made the 3 and half hour journey from where we live .
The second house which we had set our heart on, we told them definitively that we wanted to buy and if need be rather than waiting , we already had in place a bridging loan to secure the sale, we spoke to lovelles 3 times in the week to confirm they were liaising with the vendor on our behalf, but we then discovered that same week, the day after speaking to lovelles that the house had been sold to a higher bidder without even giving us the option to raise that bid, we werenβt even made aware about any other bidders, extreme lack of communication on their part, a courtesy call would have made a big difference ! As Iβm sure the vendors of said house would have appreciated being told as well so they could make their own mind up concerning buyers, we can only guess they werenβt even told about us ?! .
Sadly we will not be using lovelles when we find another property , very unprofessional concerning lack of communication between all parties being kept up to date and well informed , and definately would not recommend .NegativeResponsiveness, Professionalism
Z Β· 21 June 2021 Β· Lovelle Mablethorpe
Agent replied Β· 20 June 2024
Thank you for your feedback regarding our Mablethorpe office. i can confirm that the Branch Manager has spoken with you today - but hopefully i can clear your concerns up. the first property that you have mentioned looking at the details several attempts had been made to contact you regarding viewing, because of lockdown and coronavirus all viewings had to be cancelled - the property had been sold to a client who had viewed the property several times before the lockdown and had been speaking with the company that owned the property. the second property im slightly confused over as you have said that there had been a "higher bid" on the property - after checking i see the team had tried to contact the vendors to try and arrange a video tour on the property for you but no formal offers had been put forward from yourself as you had not viewed the property, hence trying to arrange a video tour for you and the vendors were made fully aware that you were very interested in the property but we needed the video as you were quite a drive away. There were no "other bidders" - as you were explained to the property had a sale that had fallen through and the original buyers had come back over the weekend. After checking with the office they did speak with you twice today and explain this to you.
Once again im sorry you feel that you have received poor service - We will take note and give training in better communication.
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5/5
GoogleWe have just moved after one of the longest house purchases in the history of house purchases. Cindy was our up line agent and without doubt was one of the main reasons our chain got over the line. This woman is tenacious beyond belief, the ultimate dog with a bone. The other agents in the line were without exception mediocre at best, Cindy got stuck in chasing agents and solicitors alike. If you want to sell your property and have the option of having this woman on your side do not pass up on the opportunity. Btw Janet is awesome also. πPositiveResponsiveness, Quality, Professionalism
Tim Β· 21 June 2021 Β· Lovelle Mablethorpe
Agent replied Β· 20 June 2024
Aww Mr Kaye thank you so much for your fantastic review. Itβs been a pleasure to see you get the house you wanted from start to finish.
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5/5
GoogleWe finally moved after 11 months of waiting! We had an indecisive seller throwing every obstacle and excuse at us and Cindy.. but even with all this, Cindy relentlessly worked hard to secure our purchase, going above and beyond, keeping us up to date and chasing the entire chain.
Highly recommend Lovelle Estate Agency. Thank you so much βMiss Cindyβ for all your hard work, patience, determination and the laughs along the way. Sorry this review is a little late, weβve been enjoying our garden and beach walks too much! Thanks to Mary and the rest of the team as well. Martin and JanPositiveResponsiveness, Quality, Professionalism
Martin Β· 21 June 2021 Β· Lovelle Mablethorpe
Agent replied Β· 20 June 2024
Thank you Martin for you kind review, we do try to go above and beyond. Please enjoy and welcome to the Lincolnshire coast.
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4/5
GoogleGood service
Kev Β· 15 June 2021 Β· Lovelle Cottingham
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5/5
GoogleGreat service staff very helpful
Jack Β· 15 June 2021 Β· Lovelle Cottingham
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5/5
GoogleLovely, helpful staff. Very prompt and courteous.
Elisabeta Β· 15 June 2021 Β· Lovelle Cottingham
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5/5
GoogleRating only, no written review.
Trev Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your 5 star review Trev.
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5/5
GoogleRating only, no written review.
David Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your 5 star review David!
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5/5
GoogleRating only, no written review.
Carole Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your review Carole, itβs much appreciated!
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5/5
GoogleRating only, no written review.
Amanda Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your 5* review Amanda.
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5/5
GoogleRating only, no written review.
Dean Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your review Dean!
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5/5
GoogleRating only, no written review.
Adele Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for you 5* review Adele, it is very much appreciated.
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5/5
GoogleRating only, no written review.
Ben Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for you 5* review Ben, it is very much appreciated.
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5/5
GoogleRating only, no written review.
Max Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for you 5* review Max, it is very much appreciated.
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5/5
GoogleRating only, no written review.
Paul Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your 5* review Paul. Much appreciated!
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4/5
GoogleRating only, no written review.
ALAN Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your positive review Alan, it is much appreciated.
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5/5
GoogleRating only, no written review.
Jill Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your 5* review Jill. Much appreciated!
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5/5
GoogleRating only, no written review.
Clare Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your 5* review Clare. Its very much appreciated!
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5/5
GoogleGreat service throughoutPositiveResponsiveness, Quality, Professionalism, Value
Nick Β· 12 June 2021 Β· Lovelle Humberston
Agent replied Β· 11 June 2024
Thank you for your review Nick!
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