5/5
GoogleThanks to Viktorija, highly recommended LenwellPositiveResponsiveness
Agent replied · 20 June 2024
Thank you for the recommendation Francaiss
Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
Lenwell Property Services estate agents in Luton, Northampton, Milton Keynes and 2 more
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers3 reviews
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
Landlords36 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
Tenants49 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Our offices
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
- Lenwell Property Services Luton8 Wellington Street, LU1 2QH932 reviews · 867 on Google (4.5)0 in the last 90 days
- Lenwell Property Services Northampton168 Wellingborough Road, NN1 4DU454 reviews · 441 on Google (4.8)1 in the last 90 days
- Lenwell Property Services Milton Keynes302 South Row, MK9 2FR348 reviews · 333 on Google (4.4)6 in the last 90 days
- Lenwell Property Services Dunstable2 West Street, LU6 1SX255 reviews · 233 on Google (4.4)0 in the last 90 days
- Lenwell Property Services Bedford103 High Street, MK40 1NE100 reviews · 78 on Google (3.9)0 in the last 90 days
Latest reviews from every Lenwell Property Services office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI recommend this agency they are professional and fast.
Agent replied · 20 June 2024
It’s brilliant to read a review like this thank you Em
5/5
GoogleFrom a scale 1 to 10 , i give u guys 11 Thanks for the help !PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
That’s a great score thank you!
5/5
Googlekind welcome, fast and full-fledged treatment, I recommend it to everyonePositiveProfessionalism
Agent replied · 20 June 2024
Great to hear Jozsef! Thanks for the recommendation.
5/5
GoogleTatjana, thank you for all your help and support during this hard pandemic time, you are the best!PositiveProfessionalism
Agent replied · 20 June 2024
Happy to help Alina. Take care and thanks
5/5
GoogleReceived great service form Viktorija and Tatjana, thanks a lot😊PositiveProfessionalism
Agent replied · 20 June 2024
Dear, Laura Ribakova, we are very happy we could provide you with a positive customer experience. Kind regards Customer Relations Team
5/5
GoogleAlways professional approach towards your needs and issues, nice and friendly staff. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Dear Pavels, thank you for your review of Leaders Northampton, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleTatjana and the rest of the team were very professional and helpful in letting my propertyPositiveProfessionalism
Agent replied · 20 June 2024
Hello John Tusting Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleAlways been a pleasure to deal with and not that I had many but any issues I did have were sorted swiftly and promptlyPositiveProfessionalism
Agent replied · 20 June 2024
Thank you Jamie. Happy new year
5/5
GoogleI'm perfectly satisfied with their service. the renting process went smooth and quick. They were very helpful with all of my requests/queries.PositiveResponsiveness
Agent replied · 20 June 2024
Hello Zoltán József Ludman Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleI will recommend this ti everyone, they are good. My Agent was Tatjana with who I have very good experience and finished whole process in express time. I am giving 5 stars.PositiveQuality
Agent replied · 20 June 2024
Thanks for recommending us Petar
5/5
GoogleViktoria Ozolina An excellent estate agent, professional, quick to respond, efficient, polite and trustworthy. Thoroughly recommend her services in Northampton UK.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
What a lovely review. Thank you Maria
5/5
GoogleVery friedly team, will go above and beyond to help out not only with renting but with all enqueries in general. By far my best experience with renting property. I could go on and on but 5 stars are speaking for the Northampton office.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Dear Hubert Knaga, Thank you for the great review of our Leaders Letting Agents Northampton team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleTatjana has worked extremely well so far in delivering on her promise of a tenant so quickly and at a very good rent. Will review again once tenant in place.PositiveResponsiveness, Professionalism, Value
Agent replied · 20 June 2024
Dear Michael Walls, Thank you for taking the time to review your recent experience you have had with our team at Leaders Letting Agents Northampton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleViktorija and Tatjana provided excellent service, property where rented without any hassle and all query's I had regards property where answered quickly via email and phone. Highly recommend Lenwell as excellent letting agent.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you for the brilliant review Andris
5/5
GoogleReceived a top notch service from Viktorija and Tatjana at Northampton branch.really smooth sailing from viewing the property , referencing and moving in, nothing was too much to ask and was always ready to help. loving my new home, thanks ladies 😊.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Brilliant, we are very pleased to hear you are happy :-)
5/5
GoogleTatjana and her team have been excellent in all the assistance given to us when looking for a property to rent due to a cash buyer of our property. They found us a beautiful property to rent when required, with a step by step process in organising the tenancy agreement. I would recommend this company to anyone - great value, quality, professional and with you every step of the way.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
We always help where we can and it’s great that Tatjana and the team were able to find you a new home
5/5
GoogleGreat company to be managing our rental house. Always respond quickly, everything managed well. Particularly impressed with service over the last few months during peak of coronovirus (we have a house in another area where the company furloughed the staff but still expected to be paid! - if only Lenwell operated in this area). Thank you also to Tatjana and all the staff. Sylvia C.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you Sylvia , Tatjana will be pleased to read this. Have a great day
5/5
GoogleI have found the agency to be profesional and reliable, and Tatjana and Vitoria were helpful, polite and happy to respond to our questions. The renting process was quick and easy and we have received suport along the way from the girls. I highly recommend to contact this agency if you're looking to rent. 👍PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you Iulia
5/5
GoogleSo here is my honest review...This company is great and definitely know what they doing. I had property viewing today at Royal Terrace with lovely lady Viktorija. Can not complain anything as she is definitely professional and carrying. With very professional and clear explanation and taking in consideration any issues we may concern. Unfortunately this time we had no luck as property was too small for our needs .But I would definitely highly recommend Lenwell .As we are staying too with them to find a lovely place to live.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you for the recommendation Jelena. Viktorija will be very pleased to hear you are happy
5/5
GoogleRating only, no written review.
Agent replied
Dear Levente Lipcsey, Thank you for the great review of our Lenwell Letting Agents Luton team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied
Dear Shenekah Palmer, Thank you for taking the time to review your recent experience with our Lenwell Letting Agents Luton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleA* Service. Abbi was particularly helpful throughout the process. I would definitely recommend. Thanks!
5/5
GoogleRating only, no written review.
Agent replied
Dear Kadir Dogan, Thank you for taking the time to review your recent experience with our Leadersl Letting Agents Dunstable branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Lenwell Property Services and its branches won The Negotiator Awards in one year, most recently 2015.
Negotiator Awards winners in one year, the group and its branches: 2015.
Negotiator Awards by year, 2015
2015 1 Gold and 2 Silver The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: East of England Agency of the Year
- SilverThe Negotiator Awards 2015: Medium Lettings Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2015: Innovator of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Lettings Agency of the Year Awards
Lenwell Property Services and its branches won awards at the Lettings Agency of the Year Awards in two years, most recently 2015.
Lettings Agency of the Year winners in two years, the group and its branches: 2014, 2015.
Lettings Agency of the Year by year, 2014 to 2015
2015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2015: Best UK Small Lettings Agency
- SilverLettings Agency of the Year Awards 2015: Best Innovation Lettings Agency
2014 2 Gold Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2014: Best Innovation Lettings Agency
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Questions about Lenwell Property Services
Which Lenwell Property Services office has the most reviews?
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
Where are the Lenwell Property Services offices?
The five Lenwell Property Services offices, by town:
- Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
- Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
- Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
- Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
- Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
What do landlords say about Lenwell Property Services?
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services?
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent. At The Negotiator Awards 2015 the group won Gold for East of England Agency of the Year, Silver for Medium Lettings Agency of the Year (4-11 branches) and Silver for Innovator of the Year. The group and its branches have also won 5 other industry awards since 2014.
