5/5
GoogleRating only, no written review.
Agent replied
Dear, Yusuf Cawley! Thanks for the great review! All the best, Customer Care Team
Trusted Agent profile Β· Bedfordshire, Northamptonshire and Buckinghamshire
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Lenwell Property Services estate agents in Luton, Northampton, Milton Keynes and 2 more
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2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Buyers3 reviews
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
Landlords36 reviews
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
Tenants49 reviews
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Our offices
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
- Lenwell Property Services Luton8 Wellington Street, LU1 2QH932 reviews Β· 867 on Google (4.5)0 in the last 90 days
- Lenwell Property Services Northampton168 Wellingborough Road, NN1 4DU454 reviews Β· 441 on Google (4.8)1 in the last 90 days
- Lenwell Property Services Milton Keynes302 South Row, MK9 2FR348 reviews Β· 333 on Google (4.4)6 in the last 90 days
- Lenwell Property Services Dunstable2 West Street, LU6 1SX255 reviews Β· 233 on Google (4.4)0 in the last 90 days
- Lenwell Property Services Bedford103 High Street, MK40 1NE100 reviews Β· 78 on Google (3.9)0 in the last 90 days
Latest reviews from every Lenwell Property Services office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleRating only, no written review.
Agent replied
Dear Kultar Punee, Thank you for the great review of our Lenwell Letting Agents Luton team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied
Dear Adewale Joseph Aderibigbe, Thank you for taking the time to review your recent experience you have had with our team at Lenwell Letting Agents Luton. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
1/5
GoogleSo difficult to contact with them
Agent replied
Dear Marta We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleQuick and easy to work with. Very helpful when I had questions.
Agent replied
Dear Simon, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMr . Malik was very helpful and easy to get in contact with him !ππ½ β¦
Agent replied
Dear Marian, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal was absolute delight to deal with, asset to the company. Very professional and friendly, highly recommend
Agent replied
Dear Lenka, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMy expierience was really great with Bilal. He is very professional, responsive and always happy to help.
Agent replied
Dear Rachid, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleShirley is by far the best property manager I have worked with. Friendly, efficient and super knowledgeable.
Agent replied
Dear Rashida, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMorgan was very helpful and reassuring to us as first-time renters and got everything ready for the move in just a week, thank you :)
Agent replied
Dear Nadia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI just wish to thank Vicky Coleman for all her professionalism, helping me when I had a problem with my hot water cylinder. Many thanks Robin Cain
Agent replied
Dear Robin, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI had a really good experience with Amy-lee. I'm looking to rent for the first time with my partner and Amy-lee was really informative on what management entailed. She was very patient with our questions and seemed to genuinely care.
Agent replied
Dear Bradley, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Agent replied
Dear, Kb! Thanks for the great review! All the best, Customer Care Team
5/5
GoogleKristian was really great to talk to!!
Agent replied
We appreciate your positive review about your recent experience with us!
5/5
GoogleVery good experience Kristian the person who i was dealing with was very helpful and informative helped make the experience ten times better
Agent replied
Hi Aqib Qureshi! We're so happy we were able to help you out!
5/5
GoogleAll of the staff at leaders letting and estate where very helpful and understanding but kristian shined like a star as he was friendly, talkative and very approachable π β¦
Agent replied
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleRecently had dealings with Kristian and found him to be extremely professional, polite with strong communication and solutions. I'd highly recommend directing letting enquiries to Kristian, keep up the good work ππ
Agent replied
Dear Alex, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe best letting agent in Dubstable
Agent replied
Dear Jain, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMolly and the team was amazing, very helpful
Agent replied
Dear Rachel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMolly was very helpful and easy to deal with you
Agent replied
Dear Florinel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThere is nice people and helping to me for everything thank you very much
Agent replied
Dear Slavka, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI dealt with molly and she was very helpful. Would recommend
Agent replied
Dear Ciocoiu, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery nice and professional service. Everything was explained very clearly. If I had a question very quickly had an answer. Very helpful team especially Lauren Galway. Thank you for that.
Agent replied
Dear MiΕosz, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you to all staff at your branch. All were very friendly and professional and made moving into my first property so easy. Will continue to use in future
Agent replied
Dear Terry, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Lenwell Property Services and its branches won The Negotiator Awards in one year, most recently 2015.
Negotiator Awards winners in one year, the group and its branches: 2015.
Negotiator Awards by year, 2015
2015 1 Gold and 2 Silver The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: East of England Agency of the Year
- SilverThe Negotiator Awards 2015: Medium Lettings Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2015: Innovator of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Lettings Agency of the Year Awards
Lenwell Property Services and its branches won awards at the Lettings Agency of the Year Awards in two years, most recently 2015.
Lettings Agency of the Year winners in two years, the group and its branches: 2014, 2015.
Lettings Agency of the Year by year, 2014 to 2015
2015 2 Gold and 1 Silver Lettings Agency of the Year Awards 2015 winners
- GoldLettings Agency of the Year Awards 2015: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2015: Best UK Small Lettings Agency
- SilverLettings Agency of the Year Awards 2015: Best Innovation Lettings Agency
2014 2 Gold Lettings Agency of the Year Awards 2014 winners
- GoldLettings Agency of the Year Awards 2014: Best East of England Lettings Agency (Small)
- GoldLettings Agency of the Year Awards 2014: Best Innovation Lettings Agency
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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Questions about Lenwell Property Services
Which Lenwell Property Services office has the most reviews?
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
Where are the Lenwell Property Services offices?
The five Lenwell Property Services offices, by town:
- Bedford: 103 High Street, Bedford, Bedfordshire, MK40 1NE
- Dunstable: 2 West Street, Dunstable, Bedfordshire, LU6 1SX
- Luton: 8 Wellington Street, Luton, Bedfordshire, LU1 2QH
- Milton Keynes: 302 South Row, Milton Keynes, Buckinghamshire, MK9 2FR
- Northampton: 168 Wellingborough Road, Northampton, Northamptonshire, NN1 4DU
What do buyers say about Lenwell Property Services?
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
What do landlords say about Lenwell Property Services?
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
What do tenants say about Lenwell Property Services?
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Has Lenwell Property Services won any awards?
Yes. In The Trusted Agent 2026 awards, Northampton won Platinum, Luton won Platinum and two more branches won Trusted Agent. At The Negotiator Awards 2015 the group won Gold for East of England Agency of the Year, Silver for Medium Lettings Agency of the Year (4-11 branches) and Silver for Innovator of the Year. The group and its branches have also won 5 other industry awards since 2014.
