Trusted Agent profile · Bedfordshire, Northamptonshire and Buckinghamshire
Verified
★★★★★
2,056 reviews across 5 offices and 3 platforms
Lenwell Property Services has five offices, in Luton, Northampton, Milton Keynes, Dunstable and Bedford (Bedfordshire, Northamptonshire and Buckinghamshire). Together they have 2,056 reviews on three platforms, rated 4.5 out of 5 overall.
1,951
Reviews on Google
All 5 offices
8
Reviews on Facebook
Business-wide
97
Reviews on The Trusted Agent
All 5 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ...Read all 3 from buyers
We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ...Read all 36 from landlords
I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ...Read all 49 from tenants
Lenwell Property Services's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Lenwell Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleZain showed me round a house to rent and was simply lovely. He was efficient, reliable and understanding. I wouldn't hesitate to recommend Zain who went out of his way to help.
Dear Tina Dean Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleRating only, no written review.
Dear Tomiwa Adeniran, Thank you for the great review of our Leaders Estate Agents Luton team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
5/5
GoogleIf you’re looking for a trustworthy, dedicated, and skilled real estate agent, I highly recommend Malik. He made a potentially stressful process smooth and straightforward. I’ll be reaching out to him for any future house-hunting-related issues
Dear Monisola Sharon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleChloe was extremely professional in every aspect of my journey to looking for my new home
Dear Rahul Shar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googlemy experience there was amazing , staff were very friendly and helpful, for shure im going again. Isabelle was very helpful , thank u so much !!
Dear Benardo Breshani Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe customer service I received from Bailey was 100%. He made the process very easy from initial enquiry to viewing. He is an asset to the company.
Dear Chris Ford Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleChloe has been such a massive help and has really made the extra effort to help us with our move. Couldn’t recommend her more! Thank you to Chloe and her team at leaders :)
Dear Stephen Mcmillan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI wanted to leave a review to say a big thank you to Zain for his help on a viewing I recently attended. He was very professional and answered all questions I had regarding the property. I would highly recommend him!
Dear Hanah Ansari Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Googleit's been great experience with leaders special thanks to faith Graham who made everything possible for to have the property... and all to the team of leaders
Dear Justice Camara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThis was our first time moving into our own home but faith made it easy and stress free. From start to finish it all ran smoothly and she was happy to help and answer any questions we had.
Dear Holly Knight Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI cannot express how fantastic the service has been! Lillian have been exceptional during our 3 month process! No question to silly or no request to large, both Lillian and Jolanta are a real credit to the company and I hope they are recognised for their brilliant customer service. They have honestly made the entire process effortless even down to handing over the keys! I cannot thank them both enough and I know I'm in save hands moving forward
Dear Irfan Litt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently had the pleasure of working with Mr. Bilal as my property agent, and I couldn't be more satisfied with the experience. From the start, Mr. Bilal was incredibly helpful and attentive to my needs, ensuring that he understood exactly what I was looking for. His ability to listen and provide personalized guidance was truly impressive. Throughout the entire process, Mr. Bilal kept me informed and consulted with me every step of the way. He was proactive in explaining the procedures and made sure I was comfortable and confident with each decision. One of the things I appreciated most was that he provided me with his mobile number, making communication extremely easy and efficient. I could reach out to him at any time with questions or concerns, and he was always quick to respond with helpful advice. Overall, Mr. Bilal's dedication and professionalism made my property search a smooth and enjoyable experience. I highly recommend him to anyone looking for a reliable and attentive property agent.
Dear Muhammad Yasir Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJoshua Faller has been very helpful in agreeing to send my landlord statements by post as I am not very good on the computer and have trouble using my on line account. I am very very grateful for this service. I am an artist and use my I pad as little as possible as I’m not interested in this machine world so it’s lovely to find a sympathetic person to help with my house letting. Thank you. Lesley Powell landlord of a house in dunstable
Dear Lesley Powell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal was absolutely amazing when we and my partner moved house. We spent ages trying to find one that was right, bilal managed to help us on that happening! He was professional and reliable at all times. He had a sense of humour which helped us feel at ease and the whole process was just so easy!
Dear Charlotte, We're so glad to hear that Bilal helped you with your property search, and that there were a few laughs along the way! Kind regards, Abby - Customer Care Team
5/5
Googleevery leaders branch we have used are very helpful and always great service , lillian in the northampton branch was great she showed us round a few houses , helped us with directions , and when we finally settled on a house she was there every step of the way with support and great communication, would definitely recommend leaders to anyone else
Dear Ellie King Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWith letting agents leaders at Northampton my letting experience from start to collection of keys was excellent top-notch Particularly an agent named Lilian cull Simmonds was an epitome of excellence As she was super supportive, and she has super attention to details She was in fact excellent Regards
Good Afternoon Ty, Thank you so much for your fantastic review! We're so glad Lillian was able to help you with your lettings experience. Kind regards, Abby - Customer Care Team
4/5
GoogleBilal Raqeeb was very helpful and supportive all the way. Very happy with the service he rendered, will recommend him to anyone looking to rent property
Dear Gugulethu Ncube! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleMalik Miah gave me immense support
Dear Florence Paintsil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThank you Malik Maih for all your help. Went above and beyond to help us find the right rental for my family.
Dear Sarah Squires Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBilal Raqeeb done a good job, he finish all the process very quickly.
Dear Subash Subash Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleMalik Miah was so helpful throughout this whole process . Very reassuring and quick to contact and get access too.
Dear Tele Olowookere Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery helpful staff, nice and communicative. We had a quick and smooth process to secure our letting. Highly recommend!
Dear Laura Parr Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExceptional Service from Malik Miah! My wife and I were in the process of applying for a house, and we had the pleasure of working with Malik. From the very beginning, Malik was incredibly helpful and professional. He guided us through every step of the application process with patience and expertise. Malik was always available to answer our questions and provided clear and concise information that made the entire process much easier for us. His dedication and commitment to ensuring that we had all the necessary documents and information were truly commendable. Thanks to Malik's exceptional service, we were able to complete our application smoothly and without any stress. We are grateful for his assistance and highly recommend him to anyone in need of help with their housing applications. Malik truly went above and beyond to make this experience a positive one for us. Thank you, Malik!
Dear Adlene Laid Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleBest place to find fake promises and incompetent people. Trust is a joke here. Its been one month since I've been moved but still they can't sort out my parking. Was told of fresh paint and new carpet which wasn't there. Whoever you may speak, will say get back shortly and you will get a nice piece of headache
Dear Venkata Aalla, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Luton has the most, with 932 reviews rated 4.4 out of 5, followed by Northampton with 454.
The five Lenwell Property Services offices, by town:
3 reviews from buyers, rated 4.7 out of 5 on average. For example, Samantha wrote: "I had a great experience with Lenwell. Kieron was very efficient and was able to find me a suitable flat very quickly. It wasn't just about finding a property ..."
36 reviews from landlords, rated 4.6 out of 5 on average. For example, Serena wrote: "We are a multi-landlord and have entrusted our Luton portfolio to Lenwells for more than a decade. Their lettings team are effective at finding suitable tenants ..."
49 reviews from tenants, rated 4.7 out of 5 on average. For example, Ryan wrote: "I have recently rented a property through Lenwell and have dealt with Sarah Carroll through the whole process. Sarah has been great, from the moment I called ..."
Yes. In The Trusted Agent 2026 awards: Lenwell Property Services, Northampton won Platinum; Lenwell Property Services, Luton won Platinum; Lenwell Property Services, Dunstable won Trusted Agent; Lenwell Property Services, Milton Keynes won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
