Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Showing 2,525 reviews on Google only. Show every review
5/5
GoogleMy recent experience selling with King & Chasemore in Steyning has been genuinely enjoyable. Amy and Emma worked hard to help me sell my late fathers home … - i would highly recommend.
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleI was buying a property in a chain that I wasn’t even aware of until quite far into the process. If it wasn’t for the fact that Bruno was acting on behalf of one of the sellers in the chain I don’t think it would have completed or if it did it would have taken a lot longer. He took responsibility for the whole chain even though he didn’t need to. Highly recommend.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
4/5
GoogleAmy and Emma were very friendly and responsive. They were extremely accommodating and supportive of our needs as buyers. They were also highly proactive in liaising with the seller on our behalf, playing a key role in facilitating a quick and smooth sale process. Thank you!
Thank you for your review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleI have come across various estate agents in a personal and professional capacity. Bruno Sandilands is a credit to the business and will always go the extra mile, whether you are a seller or a purchaser. He dealt with what ultimately became the most stressful sale/purchase that he experienced in 25 years and I can safely say that his blend of professional diligence and expertise dealing with people made our purchase happen when it was destined for failure (all beyond his control) Whether your buying or selling, you want Bruno and K&C batting on your corner
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleOur recent experience buying and selling with King & Chasemore in Steyning has been genuinely enjoyable. Amy and Emma worked so hard with vendor and buyer to help achieve our dream in a very short space of time… they both have open invitations to drink champagne with us in the new garden! These lovely ladies have re-written the rules for Estate Agents - we would highly recommend.
Thank you for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott
5/5
GoogleAfter over 20 weeks with another estate agent things went stagnant, so I decided to try King & Chasemore [Steyning] for a more local high street presence. And....bingo, Amy & Emma found me a buyer within 4 weeks, and also a buyer for my purchasers property. Can't get better than that! The impression I have is that this branch just got on with the job without any unnecessary spiel, glossy leaflets, or company image promotion. Special thanks to Emma, who I am sure worked hard and efficiently behind the scenes to ensure the agreement and completion dates were met.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
1/5
GoogleThink it’s okay to park across peoples driveways when doing viewings, if you don’t know what a dropped curb is maybe you’re in the wrong job!
Hi SiMan, I am sorry to read about this incident, however, without further details we are unable to investigate further. Please e-mail us at review@Countrywide.co.uk. should you wish to provide further information. Kind regards, Scott
5/5
GoogleHaving dealt with King and Chasemore for several years all the staff have been excellent, professional and friendly. In this world it is unusal to not have one single grip or complaint but this is my experience.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleRating only, no written review.
Thank you Sue for the 5* review. Kind regards, Lucy
1/5
GoogleRating only, no written review.
Good morning Rasha, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleFast and effective service dealing with property maintaince, many thanks Zoe
Thank you for your excellent 5* review and kind words! Kind regards, Scott
5/5
GoogleKate and the team were very helpful in finding us a flat and sorting everything out for us
Thank Thomas for the excellent 5* review. Best wishes, Lucy
5/5
GoogleVery friendly lettings team at King and Chasemore. Rebecca, Hannah and Kate were very efficient and happy to go above and beyond. Would highly recommend!
Thank you Jack for your 5* review of King & Chasemore and kind recommendation, Best wishes, Scott
5/5
GoogleWe had a brilliant experience with Rebecca, Kate and Hannah. Very friendly, efficient and a smooth transition moving into our lovely new flat. I'd highly recommend. Thank you!
Thank you for your brilliant 5* review regarding our King & Chasemore team. We are so pleased you found our staff efficient and professional. Thank you for your recommendation. Best wishes, Lucy.
5/5
GoogleMy experience with King & Chasemore was nothing but fantastic from day one. Rodger Heasman was so special in his attentitive, caring and honest approach to our dealings. The up to date communication was top notch along the way and I can’t sing their praises high enough. Great service. I would recommend them very highly.
Thank you James for your great 5* review and wonderful recommendation of our local King & Chasemore team. I will make sure your kind words are made known to them. Best wishes, Scott
5/5
GoogleWe were shown around a flat on Sunday by Connor from the hove branch, he was great, really informative, polite and he really engaged with us. We've been to see a few flats recently with other estate agents where sadly the people showing us around were the complete opposite. Good service sticks! Thanks Connor.
Thank you Lynda for your and glowing 5* review of our local King & Chasemore team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
Googlewe are currently going through our first adventure in searching for a charming flat to make it our home. Despite my rather unprepared surprise visit Hannah was fabulous and polite. On our further way through the jungle of flat-searching she accompanies us and reliably keeps us update about places we might like. So far we are happy with the service.
Thank you Rona for your great 5*review! It's wonderful to read that you are kept fully informed and up to date by our Kings & Chasemore branch. Many thanks again, Lucy.
5/5
GoogleI registered with Hannah Fraser at king and chasemore Hove to find my first home. She was fantastic, friendly and professional on all viewings and really cared about helping us find a property. This has resulted in us finding our first home and we cannot wait to move in. Thank you so much Hannah :) if anyone is looking for their next property CALL HANNAH
Thank you for your great 5* review and wonderful recommendation of our local King & chasemore team. I will make sure your kind words are made known to them.
5/5
GoogleWe are currently going through a purchase and sale of our property using King and Chasemore. Can honestly say that so far Rodger and Loren have been a great help. They have both been available around the clock and very helpful throughout so far. I would highly recommend using them for their honesty and hard work to achieve all parties goals. The added bonus and recommendation of Justin (mortgage broker) has also been a great help. Thanks for everything and fingers crossed for a speedy completion.
Thank you Jason for the glowing 5* review and recommendation. I will of course pass on your high praise to the King & Chasemore team in particular Rodger, Loren and Justin. All the best for a speedy completion. Kind regards, Lucy.
5/5
GoogleKing and Chasemore have been managing the sale of my flat over the last couple of months. I'd like to say a very special thank you to Loren Rayner, new Sales Manager, who has made a huge difference to the customer service and approach to managing clients. She has been so responsive, efficient and consciencous and i would now have no hesitation in recommending King and Chasemore to others. There has been a huge and evident improvement in customer care since new management have taken over. Loren, thank you for making every customer feel like they are your number 1 priority despite your very busy workload.
Wonderful to read Almas such a glowing 5* review! Thank you for your kind words. Best wishes, Scott
5/5
GoogleI had a great experience with King & Chasemore. Dealt mainly with Kate and Rebecca but the whole team seem friendly and efficient. They sorted out my rental while I was in South Africa - with Kate Thompson taking me on a Whatsapp video tour around the house! They gave me a full photo inventory of everything when I came into the office to sign and go through the documentation (this took 20min max) and now I’m in my flat with everything sorted. Seriously so efficient, flexible and responsive - not to mention friendly which makes such a difference! I would definitely recommend them.
Tarry, thank you so much for your kind words, 5* review and recommendation. I have passed this on to the King & Chasemore branch team. Good luck in your new home. Kind regards, Mark
5/5
GoogleKeith is a true salesman; always polite and has your best interest at heart.
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleI have used the Midhurst Branch of K&C for letting a property since 2003. During this time I've dealt with many different staff members and all of them have been unfailingly helpful and accurate in their information.
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
5/5
GoogleI am selling my property with King & Chasemore & I just want to say that the support from Keith and Chris has been brilliant, with a very positive attitude, thank you both very much. Best wishes Mel
Thank you for taking the time to leave us this excellent review, it's great to see that the King & Chasemore team were once again able to provide their proven, 5* service! Best wishes, Lucy.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
