Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,580 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,525

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,525 reviews on Google only. Show every review

5/5

Google

I found King and Chasemore to offer a friendly and professional service at all times and Samuel Pattinson, the Manager has been a star in assisting me to sell my late aunt's property in Saltdean. Sam went the extra mile to give assistance when it was needed and has excellent local knowledge, which was very helpful to me as I don't live in the area. The sale of the property was handled professionally from the outset and the staff I dealt with at King & Chasemore, including Kaylie, were friendly and helpful. A highly recommended Estate Agent.

Nina · 21 June 2020 · King & Chasemore Saltdean

Agent replied · 20 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

We selected K&C to sell our family home, having asked 3 agents to quote for the business. We feel we made the right choice, as although the process was long and protracted, this was not K&Cs fault, and Susie particularly made sure we were kept informed every step of the way, and the service she gave felt very personal, and caring. Susie would often be dealing with the sale after hours or on her days off, which also made a huge difference as exchange and completion drew near. I would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism

Mark · 21 June 2020 · King & Chasemore Saltdean

Agent replied · 20 June 2024

Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott

5/5

Google

Susie has proven to be a highly professional, supportive and extremely good-natured estate agent during our recent experience of being in a sale and purchase chain. Without her warmth, empathy and tenacity we would not have had the stamina or belief in being able to secure our dream home. As well as being accommodating with a charm and sense of humour, Susie is highly knowledgeable and helpful in an unobtrusive way. She has a sense of vision, offering useful ideas on how to get the best out of a property. Even on her day off she would be exploring ways of keeping a tricky chain together and would ensure that we were regularly updated on any developments. Compared to other agents involved in our sale and purchase she was streets ahead and is a credit not only to King and Chasemore but to her profession as a whole. We could not have done this without you, Susie. You were so supportive and helpful throughout the whole process, you were amazing. Thank you so much.

John · 21 June 2020 · King & Chasemore Saltdean

Agent replied · 20 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

In March 2019 I gave King & Chasemore a real challenge. Following the death of my mother I had to sell her detached bungalow which was in need of substantial renovation and one of the earliest properties built in Saltdean in 1925. The Executive Branch Manager (Susie Virgo) initially attended our first meeting and took the necessary photos and general details. I was very impressed with her marketing of the property. As there was substantial asbestos in the roof I knew it would be a difficult property to sell and would need a cash buyer as mortgage facilities would not be favourable. However she found the right person and I am looking forward to seeing the subsequent redevelopment. Susie Virgo kept me in touch with progress throughout the sale. Before contacting K&C I had spoken to another local agency who gave me a valuation £115k lower than what K&C sold the property for. So ultimately very impressed with K&C's service. Highly recommend. Chris Watson

CHRIS · 21 June 2020 · King & Chasemore Saltdean

Agent replied · 20 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

We recently bought a property in Saltdean for our Mum to move back near the family. The property was being sold through King & Chasemore ( Longridge Avenue Saltdean) We had a really good experience with them. The communication was great all the way through the process, even when there was a problem in our chain which made the stressful experience easier to bear. They have a strong team lead by Susie (the manager) who is completely professional and experienced. I honestly would recommend using them

Steven · 21 June 2020 · King & Chasemore Saltdean

Agent replied · 20 June 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

We bought our house in Saltdean in August 2019. We previously had a vendor pull out two weeks before exchange on a different property and we had to act quickly to ensure we did not lose our buyers. The service from Susie and King and Chasemore was instrumental to ensure that we did not lose our buyers. She made sure all of the relevant parties were informed and pushed the process along (without being pushy!). Would definitely recommend K&C if you are selling or buying in Saltdean and you want a professional company who will go the extra mile to get your house completed.

Richard · 21 June 2020 · King & Chasemore Saltdean

Agent replied · 20 June 2024

Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott

5/5

Google

Friendly, helpful, knowledgeable and efficient lettings staff. Giles.

Giles · 21 June 2020 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you for your kind review! Best wishes, Scott

5/5

Google

Very helpful and supportive during a trying and complicated sale process. Recommended.

Amsel · 21 June 2020 · King & Chasemore Brighton

Agent replied · 20 June 2024

It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.

5/5

Google

As a buyer they were very engaging and acted as an efficient intermediate between myself and the vendor to help alleviate any issues. Kay in particular went above and beyond for the cause

D · 21 June 2020 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

Thank you to King & Chasemore for the many years in which they have acted as agents for our flat while it has been let. We had lovely tenants and good service, so many thanks!

Angela · 21 June 2020 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.

5/5

Google

The smoothest moving I have ever had. Very profesional team that work fast and efficient. The whole proses of moving and paper work were explained in a very clear way.PositiveResponsiveness, Quality, Professionalism, Value

Łukasz · 21 June 2020 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations

5/5

Google

Anne Marie was wonderful from start to finish helping us to find a rental property . Professional, and always there to answer any questions with the process . I highly recommend King &Chasemore and will definitely use them in the future. Thank you Anne Marie

Yvette · 21 June 2020 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Donna.

5/5

Google

Thank you to the team at King and Chasemore, Lewes Road for helping us buy a house through them in Hanover, Brighton. Kay and Josh were great at keeping us informed throughout the process. Thanks again!

Celia · 21 June 2020 · King & Chasemore Brighton

Agent replied · 20 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna (Customer Relations).

5/5

Google

A very helpful and nice personnel.

Magdalena · 18 June 2020 · King & Chasemore Midhurst

Agent replied · 17 June 2024

Thank you for your 5* review!

5/5

Google

Andy and Robyn were very knowledgable and efficient. Ensured the process to rent ran smoothly. Great team and friendly.

Zara · 18 June 2020 · King & Chasemore Midhurst

Agent replied · 17 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

Having dealt with King and Chasemore for several years all the staff have been excellent, professional and friendly. In this world it is unusal to not have one single grip or complaint but this is my experience.

Gill · 18 June 2020 · King & Chasemore Midhurst

Agent replied · 17 June 2024

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

Andy & Robyn have been dealing with a let for my mother, who is relocating from Cornwall. They have been absolutely fantastic, extremely professional and really helpful. I would definitely recommend using King & Chasemore in Midhurst, they are the best!

MGM · 18 June 2020 · King & Chasemore Midhurst

Agent replied · 17 June 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations)

4/5

Google

All good. Very nice indeed.

Matt · 16 April 2020 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 17 June 2024

Thank you for taking the time to leave us your wonderful comments. Kind regards, Donna.

5/5

Google

I would just like to say Charlie Salter from the bognor Regis office of king and chasemore lettings could have been anymore helpful if he tried a big credit to the company Many thanks for your help Yours sincerely Mr Nigel Cream

Nigel · 16 April 2020 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 17 June 2024

Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott

5/5

Google

An excellent service, both Amy and Emma chased my conveyenser to ensure a speedy result in my purchase. Always on hand to assist when required. Thank you Andy

Andy · 16 April 2020 · King & Chasemore Steyning

Agent replied · 16 June 2024

Thank you for your kind words and 5* review! Best wishes, Scott

1/5

Google

Under a new manager now from what I hear. Was an absolute nightmare when we dealt with them. They refused to submit our offer on a house because we didn't take out a mortgage through their adviser. With a village, people.talk.to each other. Owner of the property would have accepted as it was more than anything advised to him by KAC.

Balenostyling · 16 April 2020 · King & Chasemore Steyning

Agent replied · 16 June 2024

Good afternoon, Please contact us via review@countrywide.co.uk to discuss your concerns with our Customer Relations Team so that we can look into the matters you have raised about your experience in the past whilst under previous management. Kind regards, Scott

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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