★★★★★ 1/5
GoogleVery disappointed in their service provided. Did not do their job correctly, did not check property was being kept to standard required in tenant contract. Messed up end of last tenant contract costing me money to repair damage done by tenant. Poor communication. They don’t answer the phone or emails. Poor customer service. They know that they have made mistakes but have made no attempt to fix this.
All in all I would not recommend this estate agent if you are looking to rent out your property. Save your money go elsewhere.NegativeResponsiveness, Quality, Professionalism, Value
Abby · 24 October 2021 · King & Chasemore Chichester Sales
Agent replied · 23 October 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team here where brilliant! Renting your first property is so daunting and I couldn’t have asked for a better service. Jess was super informative, really responsive and always answered our calls! Such a friendly team that you know you can rely on!PositiveResponsiveness, Professionalism
Chloe · 24 October 2021 · King & Chasemore Chichester Sales
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI purchased my new home after being shown the property by India from the the Felpham office. She presented the property well and was very professional.
She remained in touch throughout the buying process.
There were a few issues along the way, to which India and her manager resolved immediately and I was kept up to date.
It’s refreshing to meet such a great team, who go the extra mile.PositiveResponsiveness, Professionalism
Bobby · 24 October 2021 · King & Chasemore Chichester Sales
Agent replied · 23 October 2024
Thank you for your glowing 5* review and kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKing and Chasemore Chichester has offered me a brilliant service! From the beginning to completion, they responded to all the requests to view the flat, bring in plumbers, decorators etc etc... always kept us updated about what's going on with the seller. I can't recommend them enough, especially India, she is so passionate about her job and so helpful with all the queries. Thank you!PositiveQuality, Professionalism, Value
Bella · 24 October 2021 · King & Chasemore Chichester Sales
Agent replied · 23 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly, efficient and attentive. Have let through them for well over 10 years and have always been very satisfied.PositiveResponsiveness, Quality, Professionalism, Value
Glenn · 27 August 2021 · King & Chasemore Hove
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant.. the whole team were lovely from first viewing to check in to even helping me when I got locked out on the first day! Would definitely recommend.
Lisa · 27 August 2021 · King & Chasemore Hove
Agent replied · 26 August 2024
Thank you for your fantastic comments, recommendation and 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent experience with this letting agency. Great service, no issues, very fast turn around on my flat rental - best letting agent I have used.PositiveResponsiveness, Quality, Professionalism, Value
Jamie · 27 August 2021 · King & Chasemore Hove
Agent replied · 21 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe sale of our flat completed last Friday. It's the end of our 20 year association with Brighton and our 12 year association with Tingleys, then King and Chasemore/Countrywide. Thank you all for your support and friendship over that time. You made living in France and owning a rental property in Brighton a much more pleasurable experience than when we still lived in the UK and managed it ourselves.PositiveProfessionalism
Peter · 27 August 2021 · King & Chasemore Hove
Agent replied · 21 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Hove team have been absolutely amazing, especially Kate and Kathryn who have constantly been professional, efficient and always lovely to speak to, both always positive and helpful! They have made the whole process very easy. Nice to have a solid, professional experience. Thanks again!PositiveResponsiveness, Quality, Professionalism
Shaun · 27 August 2021 · King & Chasemore Hove
Agent replied · 21 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThe King and Chasemore team have been fantastic agents for us. We’ve been clients for many years. As we live overseas, having the team aware of the market, get us amazing tenants, and keep an eye on mandatory testing/certification has been essential. They’ve never let us down.PositiveResponsiveness
Jude · 27 August 2021 · King & Chasemore Hove
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were tenants looking for a 2 bed, close to the sea and restaurants as well as a garden safe enough for our disabled cat and a new dog. We found our experience with Kathryn and Kate completely apart from all other estate agents during our search, they helped us find the perfect place and provided a lot of detail which helped us confidently make our decision. They were really helpful throughout the process and also seem to have a good relationship with the land lord so knew we’d get on.PositiveProfessionalism
John · 27 August 2021 · King & Chasemore Hove
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKeith and Tracy Jane were extremely professional, sold my house in 2 days, and during COVID, everything went well even with the pandemicPositiveProfessionalism
Steve · 27 August 2021 · King & Chasemore Worthing (15 Chapel Road)
Agent replied · 21 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA pleasure to do business with!
Made the whole experience really easy, I was kept up to date, I received good honest information and I trusted them completely. A real breath of fresh air. Thank you.PositiveResponsiveness
Jenny · 27 August 2021 · King & Chasemore Worthing (15 Chapel Road)
Agent replied · 21 June 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleLauren W. in the lettings team is the reason we came to King & Chasemore with our properties. Lauren is an absolute professional, kind, courteous and brilliant with people. She has an excellent knowledge of the local market and helped us navigate the lettings process at all stages. I would highly recommend King & Chasemore with employees like Lauren looking after you!PositiveResponsiveness, Quality, Professionalism, Value
Luke · 27 August 2021 · King & Chasemore Worthing (15 Chapel Road)
Agent replied · 21 June 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe ladies at King and Chasemore Lettings have been absolutely magnificent! We were having a problem finding a home to suit our needs and the ladies were extremely helpful and went out of their way to provide a top notch service. Nothing has been too much trouble and they are polite and friendly. I have no hesitation in recommending King and Chasemore Worthing for all your home renting needs. Thank you ladies! Wendy!PositiveProfessionalism
Harle · 27 August 2021 · King & Chasemore Worthing (15 Chapel Road)
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren and the team at the Chapel Road branch of K&C did a fabulous job of overseeing the installation of a new tenancy in our rental flat. We were also very happy with the work from their recommended tradespeople. A smooth transition, and we are very happy with the result. Great job!PositiveResponsiveness, Quality, Professionalism
Pete · 27 August 2021 · King & Chasemore Worthing (15 Chapel Road)
Agent replied · 21 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Natalie · 25 August 2021 · King & Chasemore Midhurst
★★★★★ 5/5
GoogleLiam and all the team @ King & Chasemore in Midhurst worked efficiently and promptly with our purchase, and responded swiftly with updates and concerns for us - and in a kind and friendly manner too!PositiveResponsiveness, Professionalism
Terry · 25 August 2021 · King & Chasemore Midhurst
Agent replied · 17 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe purchased a house through King & Chasemore this year, with the purchase handled by Liam Squire, and I couldn't rate them more highly. Liam was always available to answer any queries and went above and beyond the call of duty in providing information and reassurance. They were very professional but also genuinely friendly and kind and not at all like the typical estate agent image! Would definitely recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
Aneyeforthings · 25 August 2021 · King & Chasemore Midhurst
Agent replied · 17 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Graham · 25 August 2021 · King & Chasemore Crawley
★★★★★ 5/5
GoogleRating only, no written review.
Sebastian · 25 August 2021 · King & Chasemore Crawley
★★★★★ 5/5
GoogleAmazing staff, very helpful and knowledgeable
Thomas · 25 August 2021 · King & Chasemore Crawley
Agent replied · 24 August 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleHorrific. No communication at all to the landlords/lady. Rude to clients. They rented a property to us that was mouldy.NegativeQuality, Professionalism, Value
Martin · 25 August 2021 · King & Chasemore Crawley
Agent replied · 24 August 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndy and his team are amazing, lovely letting agents i will highly recomand.
Fabiola · 25 August 2021 · King & Chasemore Crawley
Agent replied · 24 August 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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