Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Showing 2,525 reviews on Google only. Show every review
5/5
GoogleLiam and all the team @ King & Chasemore in Midhurst worked efficiently and promptly with our purchase, and responded swiftly with updates and concerns for us - and in a kind and friendly manner too!PositiveResponsiveness, Professionalism
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
4/5
GoogleFriendly and helpful team. Always got back to us and very involved with the chain process. Would definitely recommend them (but don't use their in-house solicitors)!
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team provided an excellent service during difficult Covid times during lockdown 1. Every effort was made to ensure a smooth purchase with the team providing good communication between all parties. Thank you.PositiveResponsiveness, Professionalism
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleKing and Chasemore Midhurst is a busy, small agency but the manager and the staff are committed to great customer service. I was as pleased with their approach to the sale of my property last year as I had been when I purchased the house in 2012. I was kept well informed and up to date with the results of viewings and the situation of possible purchasers. The right person came along on a very wet Saturday afternoon and it was obvious the viewer was interested. I was not surprised when an offer came and the agency dealt with matters utterly professionally. When delays occurred with my inward purchase they were able to find out details of the reasons for the delays that I was not able to get and this gave me comfort. I cannot rate them highly enough.PositiveResponsiveness, Quality, Professionalism
Thank you for the excellent 5* review and your kind words. Kind regards Lucy, Customer Relations
5/5
GoogleI recently bought a new property through King and Chasemore. Liam was excellent throughout, allowing plenty of time for us to see the property on first and second viewings in a relaxed and unpressurised manner. He was patient and helpful in his approach, which made the buying experience very positive. Many thanks Liam!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe purchased a house through King & Chasemore this year, with the purchase handled by Liam Squire, and I couldn't rate them more highly. Liam was always available to answer any queries and went above and beyond the call of duty in providing information and reassurance. They were very professional but also genuinely friendly and kind and not at all like the typical estate agent image! Would definitely recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team here are wonderful. Jade especially has been absolutely fantastic in helping me in my search for a rental property. She has been nothing but kind, understanding and the only agent to have bothered to be proactive in searching for a property for me. Nothing but praise for her. She is a credit to the team, I would highly recommend.PositiveResponsiveness, Quality, Professionalism
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations
5/5
GoogleI have used King & Chasemore estate agents in Midhurst for many years as both a landlord and also to purchase and sell property. The company is always very professional and understanding to individual client needs. This has been especially true over the last year as the agency has kept up to date with all protocols, not only creating a safe environment but also keeping clients updated and informed, whilst maintaining a professional service. There is always a welcome smile and friendly team whenever you go into the office. I have no hesitation in recommending this company.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleHannah Ward is always helpful and friendly with all my enquiries
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleFriendly, efficient and attentive. Have let through them for well over 10 years and have always been very satisfied.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI always get the best services with Kate Thomson & other staff at my Church road King & Chasemore branch. Thank you allPositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
5/5
GoogleThey manage my apartment in hove and have always been really responsive, helpful, professional and reliable, everything that is usually hard to find in a lettings agentPositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read your kind words and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleKathryn was really helpful helping us with the property we liked, she dealt with things nice and quickly with the landlord and kept in contact throughout.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally responsive, communicative team. Connor in particular was incredibly helpful, from my first viewing (even suggesting I view the property I eventually bought) up until I completed the purchase.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlways sort any issues that arise and have been great during these challenging lockdown times - would definately recommend K&C for any landlords wishing to have their properties managed in the Hove area
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful and they go out of their way to get jobs and maintenance works done. They also find suitable tenants quickly, I don't need to get involved and I feel confident that they will do things as efficiently and time costly as possible.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience renting through King and Chasemore. Every staff member we have communicated with has been professional, efficient and friendly. The process has been very smooth. Highly recommended.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleHannah attended to us with all the patience and kindness. The property we were looking for had already been rented but she made herself available to help us find a new place. Great and pleasant service.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI found my Flat with King & Chasemore I am absolutely happy! They are amazing! Very responsive, all the time helped me with everything. They provided me the best solutions all the time. if you are looking for an amazing Agents, go directly to King & Chasemore they are 100% recommendable!PositiveResponsiveness, Quality, Professionalism, Value
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThey deal with any issues quickly and professionally and are quick to find new tenants. I have had one or two issues with previous tenants and they have assisted me in resolving these in a timely manner. I continue to be very happy with their service.PositiveResponsiveness
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Hove team have been absolutely amazing, especially Kate and Kathryn who have constantly been professional, efficient and always lovely to speak to, both always positive and helpful! They have made the whole process very easy. Nice to have a solid, professional experience. Thanks again!PositiveResponsiveness, Quality, Professionalism
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleKing & Chasemore have been my letting agents for two years now, and they have always been very polite, understanding and helpful when I have needed to contact them. Definitely one of the more positive experiences I've had with letting agents since living in Brighton.PositiveResponsiveness
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe King and Chasemore team have been fantastic agents for us. We’ve been clients for many years. As we live overseas, having the team aware of the market, get us amazing tenants, and keep an eye on mandatory testing/certification has been essential. They’ve never let us down.PositiveResponsiveness
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
4/5
GoogleA shared-ownership sale managed almost entirely at a distance, this wasn't an easy job, nor probably the most lucrative in the local market. Hence, all to the credit of the K&C team that supported me for being available, very helpful, and ensuring a continuity of support, allowing completion before the Stamp Duty deadline. A job well done!
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
