Trusted Agent profile
★★★★★
2,589 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,589 reviews on three platforms, rated 4.7 out of 5 overall.
2,534
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Showing 2,534 reviews on Google only. Show every review
5/5
GoogleKathryn Tidbury,was helpful,polite and very professional in our search to find and secure a Flat in Hove.We followed her advice and in return we are now happily moved in to our wonderful property.Many Thanks.Pete,Sue.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI would have give 10stars if it was possible ... My journey to sell my flat was very difficult: freeholder not giving information, buyers being extrehmely demanding BUT all the KING team (especially Josh) had been always supportive, …
Many thanks for your kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSarah Honeysett at K&C was a pleasure to deal with. Great communication throughout viewings etc., and understanding of prospective buyers' needs. More agents should have people like Sarah working for them!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleErena has been so helpful with my property search. Understanding and very professional.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSharan was beyond amazing, thank you for everything
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations
5/5
Googlecould not fault the service - a totally easy transaction and have no hesitation in recommending this company and its professional staff.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJade West was hugely professional, great with follow up and friendly. Highly recommend her and her agency.PositiveProfessionalism
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleFrom the moment of first contact We immediately new these guys were good , having bought and sold a few properties over the years we have in the past received awful service but King and Chasemore were fantastic and there service went above and beyond and nothing was to much trouble , all the sales staff were bought over to the property and new everything there was to know regarding the grounds out buildings and practical stuff like boilers etc so they always had a answer for a prospective buyer and took notes , our property was a Grade 2 listed so not the easiest to sell but they took an interest and had enthusiasm when showing people round.
Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe company in general was very good and helped us throughout our rental experience. We dealt with Jade who was very attentive and couldn’t have been more helpful.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleGreat service from the get go. My time scale was very limited and Sharon and the team went the extra mile to make it happened for me. Communication was superb and they still maintain the personal touch so often missing these days.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my partner have had a brilliant experience renting through King & Chasemore Midhurst. From the viewing to the final key collection it has just been amazing. Highly recommend.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI registered with Jade many months ago now, I found her to be extremely professional and courteous each time that we spoke which actually was every week to update me on the market and to establish if my circumstances had changed. If only all Estate Agents were as organised and as proficient as she was. Thank you Jade.PositiveProfessionalism
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLiam Squire went over and above the call of duty in our recent transaction involving King and Chasemore. He was always available to deal with any queries in a very polite, human and reassuring manner. An absolute pleasure to deal with.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSharon has been fantastic in helping me secure a rental property . Each step has been explained to me in a professional but friendly manner. I can’t fault the service I have received and if I could give more than 5 stars I would .
5/5
GoogleI was in an unusual position of being a local representative for a National Church charity which was selling a house which it jointly owned. Consequently, the sale had to be conducted under RICS guidance which follow Charity Law rules. As I was new to this process, there was a lot more proof required of the legal entity of myself and my position as representative. In addition, anyone interested in purchasing the property had to be informed of the legal delay in approving the sale. These complications were handled very well by King & Chasemore, making my life a little less stressful, given my role as go between them and the Church Charity trustees, solicitor and joint house owner.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been dealing with Jade in the Lettings Department and she has been both professional and caring for the past few months. Nothing has been too much trouble for her, and she’s done everything possible to find me the right home. Nothing has been too much trouble for her. I wouldn’t hesitate to recommend this estate agentsPositiveResponsiveness, Quality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe did all of our home rental searching from abroad and, tho no process is without hiccoughs, it was and a pretty smooth experience thanks to Sharon of K&. And when we arrived and got first sight of the apartment there were no surprises! 😁 A great Team 👍
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleIf I could give King and Chasemore Lettings no stars I would. They “managed” our property in Midhurst for several years and even before COVID was the excuse for everything, we had to remind them every time about property inspections, confirmation that the tenant had swept the chimney annually (as per tenancy agreement), rental arrears and issue of rental statements. At termination of our agreement, it took several reminders from us to confirm that the deposit they held had been transferred and keys returned. In fact, we were “managing” the property more than they were. We also have a let property in North London and as a direct comparison to King and Chasemore I would not hesitate in giving the London agents 5 stars for their excellent service.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI registered with hundreds of agents over 4 counties and found Sharon @ K&C the most engaging and communicative agent of all. My search criteria was quite demanding, but even if she didn't have anything suitable to offer, she still called to catch up, check on my search and explore what compromises I could make. I have been in property for over 25 years, and have managed large London offices and departments, so to encounter good old fashioned effective agency (rather than the usual ping out an email) is so refreshing and a skill and fortitude hard to find. Many thanks Sharon
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely sensational service received by the lettings team, I can’t thank you guys enough! A huge thanks from Digby the tabby cat too, he’s elated!
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan't fault the service.Just completed the second successful sale this year. Nothing was too much trouble for Amanda and her colleagues .
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
