Trusted Agent profile
★★★★★
2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Showing 2,537 reviews on Google only. Show every review
5/5
GoogleBoth Amelia and Flow were incredibly professional and personable throughout my interactions. The process was very smooth and I was surprised at how easy it was to put and offer/have an offer accepted on a property.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI have just signed for a property with the help of Amelia from King and Chasemore. It’s been really tough finding somewhere and as a single parent I’ve come across a lot of judgemental estate agents. However Amelia was kind and helpful from the moment I spoke to her. I got the sense that she genuinely wanted to help me and my daughter. The whole experience was great thanks to her. She is professional, positive and a pleasure to deal with. Highly recommend.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI had an exceptional experience when buying a home via King & Chasemore. We had quite a few hiccups along the way, but Connor truly went above and beyond to make everything go smoothly. Communication was excellent, and during the seven months the sale was being processed, we felt confident that any issues would be dealt with quickly. I wouldn't hesitate to buy or sell via K&C in future.
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleFor the past few years I have rented out my property through King and Chasemore lettings and I haven’t got a bad thing to say about the service. Always found stress free tenants and were on hand with any questions I had. Recently I sold the property through their sales team and I’ve got to say the service was the exact same! Chris conducted all of the viewings and Alisa and Connor were always there to make the sale easy, quick and painless. Would definitely recommend to anyone thinking of selling or letting!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFriendly and professional, especially Megan
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThanks to Natasha and Bekki. You were very supportive and encouraging!
Thank you Okechukwu for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
5/5
GoogleThe Saltdean office continually delivers first class service. Special thanks to Annie and Bekki who are the very best around.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team in saltdean is great. Natasha and bekki are outstanding with their excellent customer service. You can not resist Natasha's smile.".: with them you will love the 🏠"; …
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleFollowing my tenants moving out due to unexpected circumstances. Annie and Bekki at K&C immediately found me potential applicants, finally settling on a couple I was happy with . Bekki organised everything from viewings, checks, updating property documents, maintenance contractor all within a couple of weeks and just before Christmas.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleBeen with K&C nearly 6 years as a tenant. They have always been very helpful. Recently found us a new property when we were struggling to find anywhere. Thoroughly recommend.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleI am extremely grateful to the staff at the King and chasemore (Saltdean) in particular to Bekki and Annie. Their expertise and professionalism in the rental market has been greatly appreciated, they are always available to help, they are friendly approachable and nothing is too much trouble. They quickly reply to calls and emails and resolve any issues to a high standard. I would recommend their services to any landlord looking for professional managing agents
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA really professional service from beginning to end. Susie gave an honest valuation and they persevered in tough market conditions to find a buyer willing to pay what it was worth. Megan did a sterling job with viewings and showed great patience in managing the timing of the chain. She was a pleasure to deal with; really personable. Absolutely recommend them. Thanks guys.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had the pleasure of renting a property through King & Chasemore Sales and Letting Agents Saltdean, and I can say with confidence that they are an exceptional team of professionals. Natasha, in particular, went above and beyond to make the process of renting as smooth and stress-free as possible. Her expertise, attention to detail, and excellent communication skills made all the difference, and we are incredibly grateful for her assistance. I would also like to give a special shoutout to Bekki, who was a pleasure to work with throughout the entire process. Overall, I would highly recommend King & Chasemore Sales and Letting Agents Saltdean to anyone looking to buy, sell, or rent a property in the area.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
GoogleRating only, no written review.
Please do contact us via review@countrywide.co.uk with full and further details so that we can understand better your experience. Kind regards, Scott @ Customer Care
5/5
GoogleAli was diamond - couldn’t recommend him enough:)
Thank you Flo for your wonderful recommendation!
5/5
GoogleThanks arena for helping with all the agreement works to be done clearly thanks a lot for the efforts
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recommend these staff specially Erena philipos because she helps me to rent the house.she is superb I appreciate her service.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery efficient and professional service:-) Erena was very helpful and professional and Aaron’s customer service helpful and friendly:-)
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery helpful and accommodating throughout the process, much appreciated to everyone in the branch!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleErena has been so helpful with my property search. Understanding and very professional.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleI recommend these people specially Erena philipos because she helps me to rent the house.Her service is excellent and I appreciate her.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleExcellent service from Shaun and the team through a very difficult sale, always on top of things and very communicative. First class thank you
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
