Trusted Agent profile
★★★★★
2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Showing 2,537 reviews on Google only. Show every review
5/5
GoogleAt the beginning of the year we bought a house being marketed by King and Chasemore. All the staff members were excellent, but we dealt mainly with Lorna who was just brilliant at liaising between all the different parties. Moving is always a difficult time but Lorna's warmth and professionalism made all the difference.
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
1/5
GoogleI have used this agency for several properties. Things seem to be going downhill in the past few years, deadlines are never met, maintenance issues are slow to be managed, property visits are rarely conducted. Always an excuse or colleagues pass the buck. I have to chase every aspect of our rental. Be cautious.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been dealing with Sharon for the last couple of months whilst looking for a rental property in the Midhurst area. I have nothing but praise and gratitude for her patience with me, great communication and a genuine desire to help me find a property. Out of the 20+ letting agents I have contacted since November, Sharon is the only agent to check in with me on a regular basis snd suggest new properties. Fantastic customer focus! Thank you!!!
Thanks for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleCouldn't recommend K&C Midhurst enough. After a very turbulent few months and multiple knock backs, Tony and Sharon didn't give up. Only when there was a time limit put on things, I began to lose hope. Tony came up trumps on a place and had me moved in within 2 weeks. The compassion, understanding and perseverance that they gave was second to none. I wouldn't look anywhere else, just fantastic. Thank you, team!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleSharon provides a very friendly and thorough service from first viewings to dealing with all our tenancy enquiries. Especially dealing with urgent matters without delay. We feel very well looked after by King and Chasemore and because of their excellent personal and professional service would always go back to them. Sharon has made our recent move a great joy. Fabulous.
Thank you for your amazing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleI’m happy to share my experience with king and Chasemore staff. They had provided me an excellent service regarding my letting. They all are very kind and helpful. Although I faced so many challenges during this letting they all stood beside me and helped me a-lot. There are no words to explain my gratitude towards them. Very quick in work too.😍😍😍😍😍 And also I must Sharon and Anthony always stop beside me for everything until last minute. They also sacrificed their time for my work to be done.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would say these guys are amazing ! I was looking for 2/3 bedroom home with garden, had many viewings and couldn't find anything that ticks all our requirements. I had a conversation with Sharon Lambert couple of weeks ago and I explained my requirements, no homes were available that time and she promised that she will contact me if she find any suitable property. Honestly I was not expecting any call back, but she did call me on a Saturday evening and told there is home and it is not advertised, if interested I can have a viewing on Monday. I quickly accepted the offer and made the viewing. A lovely home with large garden on a reasonable price that ticks all the boxes! Needless to say, I accepted the offer there itself and started processes on the same day. I would like to thank Sharon for her service, indeed she went extra mile and ensured everything is going smooth as expected. I have recommended Kings and Chasemore to my friends as well. Highly recommended
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleMany thanks to Jess and everyone at K&C. Very quick and pleasant!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThey did a great job, they work efficiently and they are very friendly. The service was really helpful for me.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAndrew and Jess has been very helpful in addressing our concerns throughout our stay in the property.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Googleamazing - first time renting after uni accommodation and they were so helpful and reassuring all the way - huge thanks to Jess and Andy for everything they’ve done
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleKing & Chasemore were very helpful whilst I was looking for somewhere to rent, and have always been prompt and friendly when responding to any questions I had. I was able to find the right place very quickly as a result, and am now moving forward with the process - thank you!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleExtremely efficient service mixed with a friendly demeanor that enabled a sense of comfort whilst browsing and finalizing rental agreement for new property in Chichester! Special thanks to Jessica & Andy for providing so much quality aid!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleWould not recommend this agency. They over evaluated property. 6 months sole agency and only had 2 viewings in that timeframe. Not very good estate agents; However, the mortgage broker was helpful and informative.
Hello Malcom, Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Scott @ Customer Care
5/5
GoogleJess of King and Chasemore did a wonderful job in helping me secure a student house for this year despite entering the summer months. Her communication was excellent; always promptly replying to my emails and answering the phone, and was always able to answer any queries about the property. Would definitely recommend.
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleEverything was very easy and we had no problems at all. Making it less stressful for us. Jess was outstanding though out the process. Andy was so accommodating during the property visit. We are happy with our new home and all paperwork was in order. Thank you for giving me this peace of mind while finding our new home. Thank you for Jess for sorting everything out for us.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery friendly and helpful service couldn’t ask for better
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleFriendly & professional service from Andy, Tony & Sharon. Thank you guys.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from Ed and the whole team. Good, old-fashioned communication and attention to detail. Highly recommend.
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleThe King & Chasemore team are always happy to help with any issues in a fast and efficient way, and provide a stress free management service for busy landlords.
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSuch a friendly team and so easy to talk to. Felt so easy sorting everything out as they take all the pressure off. Would definitely highly recommend them.
Thank you for your superb recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleI have used this agency for several properties. Things seem to be going downhill in the past few years, deadlines are never met, maintenance issues are slow to be managed, property visits are rarely conducted. Always an excuse or colleagues pass the buck. I have to chase every aspect of our rental. Be cautious.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk … More
5/5
GoogleAt the beginning of the year we bought a house being marketed by King and Chasemore. All the staff members were excellent, but we dealt mainly with Lorna who was just brilliant at liaising between all the different parties. Moving is always a difficult time but Lorna's warmth and professionalism made all the difference.
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
