Trusted Agent profile
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2,592 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.
2,537
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Showing 2,537 reviews on Google only. Show every review
5/5
GoogleWe are new tenants with these agents and our experience thus far has been excellent. Jack and his team are friendly, sensitive and reassuringly informative. I would highly recommend to prospective tenants and landlords alike.
Many thanks Peter Field for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGood experience nice and friendly, and very quick
Many thanks Jon Wise for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe people are so helpful and patient made the move smooth
Thank you for sharing your positive experience with us! We are delighted to hear that our team was helpful and patient, making your move smooth. If you need any further assistance, feel free to reach out.
5/5
GoogleNiell and Andy are superstars!!!! The best letting Agents ever!!! Iβll give them 50 stars π β¦
Thank you for the glowing review, Vandoline! Niell and Andy are thrilled to hear your kind words. We're delighted to have provided you with a top-notch letting experience. If you ever need assistance in the future, don't hesitate to reach out.
5/5
GoogleNeill and Andy are absolutely amazing. They got us our property ASAP and are very lovely people to work with.
Many thanks Ngefor for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you kings and chase more team for making our journey easy step by step. Your team done a great job with an amazing service.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Vikash. Kind regards, Lucy, Customer Relations.
5/5
GoogleI am very grateful to Patrick and all his team, especially Tamara, for sticking with me through all the ups and downs of my move. They were unfailingly hard working, calm and reassuring. I made it at last. Thanks everyone!
Thank you Mrs Mills, i hope you are very happy in your new house. Regards Patrick
5/5
GoogleI have nothing but good words for King & Chasemore. We had the pleasure to work with Jen, who was the most professional, friendly and helpful state agent we have come across. Thank you again!
Thank you maria salazar for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are new tenants with these agents and our experience thus far has been excellent. Jack and his team are friendly, sensitive and reassuringly informative. I would highly recommend to prospective tenants and landlords alike.
Many thanks Peter Field for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe mainly dealt with Rebecca Lee and she was unbelievable, she answered all our questions was so helpful, professional, friendly and I would highly recommend using her if your thinking of letting your property. She left us a welcome hamper when she greeted us the day we moved in and included alcohol free beer as my wife is pregnant. She went above and beyond when a last minute change happened and she couldnβt have handled it better. Sheβs a credit to the King and Chasemore brand.
Luke Hollingdale many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBrilliant throughout the buying process, great communication and very friendly!
Thank you Mark Woodard for your amazing 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleAbsolutely terrible business. We had to do our own viewings on several occasions. And ones we had someone interested. their communication with the buyer and ourselves was terrible, making us almost loose our buyer. So we contacted the buyer ourselves and demanded king and chasemore to stay out of it. King and chasemore made both parties believe that they were the issue in the communications, but after dealing with the sales ourselves, we found out king and chasemore was the issue. They still demanded almost full price for their "services". And when we protested the amount, there were no records of all the complaints we made, so we had no case. Avoid steyning king and chasemore, you will end up regretting it if you don't.
5/5
GoogleI would highly recommend King & Chasemore for buying or selling your property. Bruno Sandilands is undoubtedly one of the best and nicest agents we have ever had the pleasure of doing business with. He really listened to our brief and came up with the house of our dreams. He was absolutely brilliant during the negotiation process and often would ring us with updates out of hours, as he appreciated that we were on tenterhooks as it can be quite a stressful process, and we found this service above and beyond. He was so calm and patient throughout, and has a lovely sense of humour. He is also very honest, transparent and trustworthy which we found so reassuring. Thank you Bruno for your most amazing customer service!
Many thanks Anne-Marie Jackson for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBruno and his team are absolutely brilliant. Great communication, really respectful and professional at all times. I can't recommend them enough. As someone who is always quite cautious and relatively new to house buying and selling, the team have been patient and considerate. Always willing to work around us and our busy lives, I would never use a different agent now. Julian Man, the mortgage advisor is wonderful. Kind and patient and a clear expert in his field. I am so impressed with the service I have got from them all. Thank you Bruno, Julian and the Team for everything.
Thank you for leaving us your superb 5* review and recommendation Lucy MacDonald. Best wishes, Lucy, Customer Relations.
5/5
GoogleDan, Jack and Flo delivered a quality of service that was first class. They also put me at my ease regarding the whole process.
Thank you for your glowing 5* review Peter Macklin. Kind regards, Lucy, Customer Relations.
5/5
GoogleJack from the Worthing branch was really helpful and knowledgeable on the property. He was very friendly and conversational. Would recommend this letting agency
Thank you for your brilliant 5* review and thank you for your recommendation Jed Trice. Best wishes, Lucy, Customer Relations.
5/5
GoogleRating only, no written review.
Thank you! :)
5/5
GoogleRating only, no written review.
Thank you Dani!
5/5
GoogleRating only, no written review.
Thank you!
5/5
GoogleThank you very much Chloe for facilitating the journey to my new house Κβ βΏβ Κ
Thank you Daniel or such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
5/5
GoogleGreat service, quick and professional communication⦠thanks!
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
5/5
GoogleAbsolutely lovely service and they are so kind/helpful Strongly recommend them to ANYONE!!!
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
5/5
GoogleLovely and very helpful staff especially Neil and Nick to help me get my place today
Chuts thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAndy and Becky were so lovely and helpful supporting me finding a home. Would definitely use this company again! Thank you
laila aber thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 20212021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
