Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,580 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,525

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,525 reviews on Google only. Show every review

5/5

Google

I had the pleasure of working with Ellie and I could not be more happy with her! She was the loveliest person with a profound knowledge. I felt as thought she knew exactly what she was talking about and was all around very professional. Her communication skills are brilliant and she helped me keep in the loop in an otherwise stressful situation. I am overall very pleased with my whole experience!!!

Davina · 24 March 2025 · King & Chasemore Chichester Sales

Agent replied · 8 July 2025

Hello Davina, Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellie provided you with such a positive and professional experience. Your kind words about her communication skills and knowledge are greatly appreciated. Best wishes, Lucy, Customer Relations Team

5/5

Google

Oliver is great at what he does, goes over and above and incredibly informative!

Alyssa · 24 March 2025 · King & Chasemore Chichester Sales

Agent replied · 8 May 2025

Hello Alyssa, Thank you for your wonderful 5* review! We're thrilled to hear that Oliver has been going above and beyond to provide you with informative service. Your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

Harry Thank you for your excellent professional service and support also your team I can’t remember everyone name thank you to Rebeca Robin very supportive

นางสาวสุภาพ · 23 March 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 9 May 2025

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

1/5

Google

Robbed us of our holding deposit. We were asked questions upon viewing the property such as are you in employment, what is your job etc and we answered truthfully. They encouraged us to put the holding deposit down immediately so we did but we were rejected due to me having to leave my job a few weeks later - they never asked about how long I foresee me being in the job. We offered 6 months rent in advance but then they asked for a year in advance payment, £16000+! They said they would keep the holding deposit and we disputed this. Report claimed that I did not advise them prior, that I was moving from full time employment to being a student at the start of the proposed tenancy. I was not made aware that this information was required, I was simply asked at the viewing "are you in employment?". At the time of the viewing I was in full time employment, I was not at any point asked what my future plans would be and whether I was to remain in that job and for how long. I should come to you and tell you that I am employed or not employed and you don't need to ask me any questions when clearly that is not how the agents at King and Chasemore handled the interest in the property - they asked prepared questions. Apparently I failed to declare important information when it is clear that the agents failed to ask important questions. I was not privy to their processes and requirements, prior to placing my holding deposit and completing referencing, whereas the agents knew in advance the information required. I don't believe it is fair to put the blame on me when the customer cannot be expected to predict what information you need and provide it all when viewing the property. I was truthful throughout my communication with them and the referencing company. I was not even expecting to leave my job so soon but, still, I had nothing to hide and provided my employer reference. "I wanted to make it clear that Zaid had not tried to hide this - even when I flagged what I intended to put on the reference and that it could cause an issue with his application." Stay away from these people if you don't want them stealing from you.

Zaid · 21 March 2025 · King & Chasemore Hove Sales

4/5

Google

After moving my mother into a care home, we looked to help sell her house. King and Chasemore were great - looking after and supervising all the viewings, as we were not local. It made the whole process far more manageable.

Kenneth · 20 March 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 22 April 2025

Thank you for your lovely review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Max from king & chasemore was so professional and really helpful with finding me a property so quickly. I enquired about the property yesterday and I have secured it this afternoon. His work is outstanding,thank you very much. I look forward to moving in next week

廖长庚 · 19 March 2025 · King & Chasemore Brighton

Agent replied · 16 April 2026

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Ellie was brilliant, told me about the amazing rates. Would definitely recommend

Jessica · 19 March 2025 · King & Chasemore Chichester (57 North Street)

Agent replied · 26 May 2025

Hello Jessica, Thank you for your wonderful 5* review! We're thrilled to hear that Ellie provided you with excellent service and that you would recommend us. Best wishes, Lucy, Customer Relations Team

5/5

Google

Jen McIntyre was incredibly helpful, responsive and friendly. She really eased our transition into our new house with great organisation. Thank you for going the extra mile.

Sarah · 19 March 2025 · King & Chasemore Hove

Agent replied · 26 May 2025

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

We have recently rented out a property in Bognor Regis. We had excellent service from King & Chasemore. Thank you to Shane - great job.

Stefano · 19 March 2025 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 25 May 2025

Hello Stefano, Thank you for sharing your experience with us! We're delighted to hear that you received excellent service from Shane and the team at King & Chasemore in Bognor Regis. If you have any further feedback or need assistance, please feel free to reach out. Best regards, Lucy, Customer Relations Team

5/5

Google

Renting with King and Chasemore has been a dream of an experience!! From viewing the property with Jack and then handing over to Flo it’s been such a smooth and positive process. Communication has been great from them and they have been so friendly and welcoming too - you don’t feel like just a number at all. Would happily recommend the company! Credit to the team in the Worthing branch, thank you 😊

Amy · 18 March 2025 · King & Chasemore Worthing Sales

Agent replied · 11 October 2026

Thank you Amy for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

The staff at King and Chasemore have dealt with a straight forward sale of a property on my behalf quite adequately.

Peter · 16 March 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 10 April 2025

Thank you for your glowing 5* review Peter. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.

1/5

Google

Twice emailed for advice relating to relocation but ignored on each occasion.

Keith · 16 March 2025 · King & Chasemore Berwick-Upon-Tweed

Agent replied · 25 April 2025

Lovely to talk to you Keith. We still haven't been able to locate your email which is most odd, but we have asked our IT team to look into it. In the meantime, we have now updated your search criteria following our conversation and we will continue sending property matches as and when we have something suitable. We are very much looking forward to supporting you with your property search and to showing you round some properties when you are in the area in due course.

4/5

Google

After moving my mother into a care home, we looked to help sell her house. King and Chasemore were great - looking after and supervising all the viewings, as we were not local. It made the whole process far more manageable.

Kenneth · 16 March 2025 · King & Chasemore Bognor Regis (18 Station Road)

Agent replied · 25 April 2025

Thank you for your lovely review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I had the pleasure of working with Ellie and I could not be more happy with her! She was the loveliest person with a profound knowledge. I felt as thought she knew exactly what she was talking about and was all around very professional. Her communication skills are brilliant and she helped me keep in the loop in an otherwise stressful situation. I am overall very pleased with my whole experience!!!

Davina · 15 March 2025 · King & Chasemore Chichester (57 North Street)

Agent replied · 16 April 2026

Hello Davina, Thank you so much for your wonderful 5* review! We're thrilled to hear that Ellie provided you with such a positive and professional experience. Your kind words about her communication skills and knowledge are greatly appreciated. Best wishes, Lucy, Customer Relations Team

1/5

Google

Horrible company with no morals

Julian · 15 March 2025 · King & Chasemore Saltdean

Agent replied · 11 October 2026

Hello Julian, I'm sorry to hear about your experience with us. We take feedback seriously and would like to understand more about your concerns. Please reach out to us at … More

5/5

Google

Nicole was fantastic, from start to finish what a pleasure she was. Helpful accommodating and found us a wonderful house, that we have all moved in love it !

Sophie · 14 March 2025 · King & Chasemore Chichester (57 North Street)

5/5

Google

We had an outstanding experience with Tony as our Lettings Manager. His professionalism, knowledge, and attention to detail made the entire rental process smooth and stress-free. He was always available to answer our questions and provided excellent communication throughout.

Mariah · 14 March 2025 · King & Chasemore Midhurst

Agent replied · 25 April 2025

Thank you for taking the time to leave us this great 5* review Mariah. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service, Louis went above and beyond to help out, would recommend 👍 …

Cheuk · 13 March 2025 · King & Chasemore Chichester (57 North Street)

Agent replied · 9 September 2025

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Had a really good experience using King and Chasemore, special thanks to Louis and Oliver for their support!

Michael · 13 March 2025 · King & Chasemore Chichester (57 North Street)

Agent replied · 9 September 2025

Hello Michael, Thank you for your wonderful 5* review! We're thrilled to hear that you had a great experience with King and Chasemore, and I'll be sure to pass on your special thanks to Louis and Oliver. Best regards, Lucy, Customer Relations Team

5/5

Google

Great experience with King and Chasemore. Excellent communication, lovely staff members. With a special mention to Ellie for getting us the mortgage appointment who was able to get us an amazing rate!

Ruby · 10 March 2025 · King & Chasemore Chichester Sales

Agent replied · 22 June 2025

Thank you for your terrific 5* review and for your complimentary comments Ruby. Best wishes, Lucy, Customer Relations.

5/5

Google

Had a really good experience using King and Chasemore, special thanks to Louis and Oliver for their support!

Michael · 10 March 2025 · King & Chasemore Chichester Sales

Agent replied · 22 July 2025

Hello Michael, Thank you for your wonderful 5* review! We're thrilled to hear that you had a great experience with King and Chasemore, and I'll be sure to pass on your special thanks to Louis and Oliver. Best regards, Lucy, Customer Relations Team

5/5

Google

We had an outstanding experience with Tony as our Lettings Manager. His professionalism, knowledge, and attention to detail made the entire rental process smooth and stress-free. He was always available to answer our questions and provided excellent communication throughout.

Mariah · 10 March 2025 · King & Chasemore Midhurst Sales

Agent replied · 23 April 2025

Thank you for taking the time to leave us this great 5* review Mariah. Kind regards, Lucy, Customer Relations.

4/5

Google

We have recently rented out a property in Bognor Regis. We had excellent service from King & Chasemore. Thank you to Shane - great job.

Stefano · 10 March 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 23 May 2025

Hello Stefano, Thank you for sharing your experience with us! We're delighted to hear that you received excellent service from Shane and the team at King & Chasemore in Bognor Regis. If you have any further feedback or need assistance, please feel free to reach out. Best regards, Lucy, Customer Relations Team

5/5

Google

Ellie was brilliant, told me about the amazing rates. Would definitely recommend

Jessica · 9 March 2025 · King & Chasemore Chichester Sales

Agent replied · 8 June 2025

Hello Jessica, Thank you for your wonderful 5* review! We're thrilled to hear that Ellie provided you with excellent service and that you would recommend us. Best wishes, Lucy, Customer Relations Team

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Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

Reviews may appear on more than one platform.

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