5/5
GoogleWe felt in safe hands with Stephanie and Jen. Very helpful and professional.
Agent replied · 9 December 2024
Thanks Oliver for your excellent 5* review. Kind regards, Lucy, Customer Relations.
Trusted Agent profile
King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
Our offices
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
- King & Chasemore Crawley45 High Street, RH10 1BQ551 reviews · 533 on Google (4.9)49 in the last 90 days
- King & Chasemore Brighton49-50 Lewes Road, Brighton, BN2 3HW256 reviews · 238 on Google (4.8)7 in the last 90 days
- King & Chasemore Hove20, Church Road, BN3 2FN249 reviews · 249 on Google (4.7)8 in the last 90 days
- King & Chasemore Hove Sales20 Church Road, Hove, BN3 2FN, BN3 2FN248 reviews · 230 on Google (4.7)9 in the last 90 days
- King & Chasemore Worthing (15 Chapel Road)15 Chapel Road, BN11 1EG224 reviews · 206 on Google (4.7)13 in the last 90 days
- King & Chasemore Worthing Sales15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG208 reviews · 190 on Google (4.7)10 in the last 90 days
- King & Chasemore Saltdean28 Longridge Avenue, BN2 8LJ185 reviews · 167 on Google (4.8)11 in the last 90 days
- King & Chasemore Chichester (57 North Street)57 North Street, Chichester, PO19 1NB149 reviews · 131 on Google (4.6)10 in the last 90 days
- King & Chasemore Chichester Sales57 North Street, Chichester, PO19 1NB, PO19 1NB148 reviews · 130 on Google (4.6)10 in the last 90 days
- King & Chasemore Bognor Regis Sales18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE144 reviews · 89 on Google (4.8)11 in the last 90 days
- King & Chasemore Midhurst SalesWest Street, Midhurst, GU29 9NQ, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore MidhurstWest Street, Midhurst, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore Bognor Regis (18 Station Road)18 Station Road, PO21 1QE108 reviews · 90 on Google (4.8)11 in the last 90 days
- King & Chasemore Steyning29 High Street, Steyning, BN44 3YE90 reviews · 72 on Google (4.8)6 in the last 90 days
- King & Chasemore Berwick-Upon-TweedBerwick-Upon-Tweed, TD15 1TB73 reviews · 55 on Google (4.9)7 in the last 90 days
Reviews on Google
Showing 2,525 reviews on Google only. Show every review
Google5/5
GoogleJen, Jess & Stephanie are a fantastic team at King & Chasemore - always helpful and friendly and a pleasure to deal with
Agent replied · 9 December 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe customer service we received from Jen at King and Chasemore in Hove was absolutely brilliant. The whole process was made so easy and smooth. Thank you Jen
Agent replied · 9 December 2024
Many thanks for your outstanding 5* review and your generous comments Musa. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can’t recommend Jen from King and Chasemore enough. Brilliant customer service and fantastic knowledge and skills. Secured our new home with no problems. Thank you :)
Agent replied · 9 December 2024
Thank you for your thoughtful 5* review and recommendation Aneta! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI would highly recommend the entire sales team in Hove - especially Michael, Lauren and Jaden. They are all professional, friendly and were able to answer all of my many questions. I will be recommending the team to all of my friends and family and will absolutely return for any future purchases. Thank you!
Agent replied · 9 December 2024
Thank you for your excellent 5* review and kind words of our dedicated team Rebecca. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery positive experience of K&C. I wanted to find a tenant for our apartment in Hove. They listed it on 18/11 and a tenant moved in, fully vetted etc, on the 29/11. Would certainly recommend the Hove team to anyone.
Agent replied · 9 December 2024
Thank you Louisa for taking the time to leave us your glowing recommendation and 5* review. Best Wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience with King & Chasemore Sales and Letting Agents in Hove. A very professional letting agents office, Jen was particularly helpful. She was attentive to our needs, provided fast and excellent info when we needed it, and made the process smooth. Highly recommend their services.
Agent replied · 9 December 2024
Thank you for your glowing 5* review and recommendation David. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've never been so happy with a service like the one I was provided at King at Chasemore in Hove. I had the opportunity of meeting the team, Jen, Jess and Steph who made the process so easy. They explained each step clearly and held my hand through the whole process. The service was very professional, to an extremely high degree and done with so much respect. I would recommend this team to anyone who's looking to rent in Hove. I've never been so impressed with such a service! Thank you King and Chasemore :)
Agent replied · 9 December 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Michael. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommend! I recently had the pleasure working with Adam and Max from King and Chasemore Lettings. They are very professional, reliable, and respond quickly to all the queries and concerns. …
Agent replied · 16 April 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently had an excellent experience with Adam and Max from King and Chasemore Lettings. …
Agent replied · 16 April 2026
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleMax from King Chasemore was super helpful in helping my partner and I secure a property. He was professional and always got back to any questions or updates in a timely manner.
Agent replied · 16 April 2026
It’s really lovely to read another 5* review Anastasia. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
5/5
GoogleWe have just moved in to our new family home thanks to the support of Max and Adam. They provided really great service. Their communication has been incredible and they get got everything done so quickly. I would definitely recommend King and Chasemore.
Agent replied · 16 April 2026
Hello Leonie, thank you so much for your wonderful 5* review! We're thrilled to hear that Max and Adam provided you with incredible service and made your move into your new family home a smooth experience. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations Team
5/5
GoogleAdam and Max were great to deal with, professional and prompt in answering any questions that I had. Highly recommend.
Agent replied · 16 April 2026
Thank you Rebecca for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleIn all my years’ experience dealing with estate agents, Max has to be one of the best! He has been extremely professional, courteous and fast in dealing with queries, emails and getting the process moving. Where other estate agents have …
Agent replied · 16 April 2026
Thank you for your wonderful 5* review! We're thrilled to hear that Max has provided you with such a professional and courteous experience. We wish you all the best in your new home and are delighted to have been part of your journey. Best regards, Lucy, Customer Relations Team
5/5
GoogleIt is first experience with King & Chasemore, Max has been great helping me to secure a property I like. Very professional and efficient..looking forward to moving day!
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleConnor and his team were excellent from start to finish. They were all a pleasure to deal with and we felt supported and informed throughout the process.
Agent replied · 16 April 2026
Thank you for your glowing 5* review Nathan. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat attitude Max is the best in the world I liked his taste in music when he arrived in his car
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to hear that Max's positive attitude left a lasting impression, and we're proud to have him on our team. We're also glad you enjoyed his taste in music, we strive to make every ride a memorable experience. Best wishes, Lucy, Customer Relations.
5/5
GoogleMax has been really helpful at finding my wife and I a property really swiftly. We appreciate his hard work and dedication to getting it sorted. Thank you to the whole team
5/5
GoogleReally positive experience with this company. Right from start to finish. Everyone is professional and friendly. Liam was fantastic finding me a great place and took all the stress out of the process for me. Max has been really amazing too, so helpful and swift with his responses! I can't remember everyone's name that helped me, but everyone I had dealings with were kind and helpful. Highly recommend.
1/5
GoogleWould leave a 0 score Poor communications through the tennancy Allow the landlords to keep deposits as they don't have a back bone to get stuff for tenants So they end up loosing out constantly. Never rent a place from these guys numerously asked for paperwork and evidence of stuff never ever give despite always chasing. They take your money 0 intrest in belong you have issues sorted in the property with landlords and then end of tennacy they act like they don't know you and don't give a hoot. Appealing all round and never ever use these. Worse type of people and how andy is manager when he can't even send forms or proof of stuff to help deposits back. Because they are in the landlords pocket. Have lost over £600 due to there incompetence.
Agent replied · 16 April 2026
Hello Will, Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the issues you've faced during your tenancy. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly and work towards a resolution. Best regards, Lucy, Customer Relations Team
5/5
GoogleGreat service from Jess Allnutt. Many thanks.
Agent replied · 24 October 2024
Many thanks Geoff Loader for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJess has been fabulous. Thank you
Agent replied · 24 October 2024
Many thanks Stephen for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat customer support, quick response and had good viewing with several of my questions answered so thanks to King & Chasemore as well as staff there. Many thanks.
Agent replied · 24 October 2024
Poplock Paul thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from the lettings department. Very helpful and informative regarding the current market. Would definitely recommend their services!
Agent replied · 24 October 2024
Many thanks for your fantastic 5* review and recommendation Chane. I will of course pass on your kind hearted words to our Chinchester branch. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 2021
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
- SilverESTAS 2021: Lettings (Landlords), South East (Sussex)Brighton and Hove
- SilverESTAS 2021: Lettings (Tenants), South East (Surrey & Sussex)Brighton and Hove
- Best in County (2)ESTAS 2021
- East Sussex: Landlords, Tenants, Brighton and Hove
- West Sussex: Tenants, Worthing Sales
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (East Sussex, West Sussex)Brighton and Hove
- BronzeESTAS 2020: Sales, South East (East Sussex, West Sussex)Midhurst Sales
- Best in County (1)ESTAS 2020
- West Sussex: Sales, Midhurst Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about King & Chasemore
Which King & Chasemore office has the most reviews?
Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
Where are the King & Chasemore offices?
The 15 King & Chasemore offices, by town:
- Berwick-Upon-Tweed: Berwick-Upon-Tweed, TD15 1TB
- Bognor Regis (18 Station Road): 18 Station Road, Bognor Regis, PO21 1QE
- Bognor Regis Sales: 18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE
- Brighton: 49-50 Lewes Road, Brighton, BN2 3HW
- Brighton and Hove: 20 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
- Chichester (57 North Street): 57 North Street, Chichester, PO19 1NB
- Chichester Sales: 57 North Street, Chichester, PO19 1NB, PO19 1NB
- Crawley: 45 High Street, Crawley, RH10 1BQ
- Hove: 20, Church Road, Hove, BN3 2FN
- Midhurst: West Street, Midhurst, GU29 9NQ
- Midhurst Sales: West Street, Midhurst, GU29 9NQ, Chichester, GU29 9NQ
- Saltdean: 28 Longridge Avenue, Saltdean, BN2 8LJ
- Steyning: 29 High Street, Steyning, BN44 3YE
- Worthing (15 Chapel Road): 15 Chapel Road, Worthing, BN11 1EG
- Worthing Sales: 15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG
Has King & Chasemore won any awards?
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
