5/5
GoogleANDY AND NEIL We want to thank you for both of them for showing us the house that we want to move in. Very professional guys and funny
Trusted Agent profile
King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
Our offices
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
- King & Chasemore Crawley45 High Street, RH10 1BQ551 reviews · 533 on Google (4.9)49 in the last 90 days
- King & Chasemore Brighton49-50 Lewes Road, Brighton, BN2 3HW256 reviews · 238 on Google (4.8)7 in the last 90 days
- King & Chasemore Hove20, Church Road, BN3 2FN249 reviews · 249 on Google (4.7)8 in the last 90 days
- King & Chasemore Hove Sales20 Church Road, Hove, BN3 2FN, BN3 2FN248 reviews · 230 on Google (4.7)9 in the last 90 days
- King & Chasemore Worthing (15 Chapel Road)15 Chapel Road, BN11 1EG224 reviews · 206 on Google (4.7)13 in the last 90 days
- King & Chasemore Worthing Sales15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG208 reviews · 190 on Google (4.7)10 in the last 90 days
- King & Chasemore Saltdean28 Longridge Avenue, BN2 8LJ185 reviews · 167 on Google (4.8)11 in the last 90 days
- King & Chasemore Chichester (57 North Street)57 North Street, Chichester, PO19 1NB149 reviews · 131 on Google (4.6)10 in the last 90 days
- King & Chasemore Chichester Sales57 North Street, Chichester, PO19 1NB, PO19 1NB148 reviews · 130 on Google (4.6)10 in the last 90 days
- King & Chasemore Bognor Regis Sales18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE144 reviews · 89 on Google (4.8)11 in the last 90 days
- King & Chasemore Midhurst SalesWest Street, Midhurst, GU29 9NQ, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore MidhurstWest Street, Midhurst, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore Bognor Regis (18 Station Road)18 Station Road, PO21 1QE108 reviews · 90 on Google (4.8)11 in the last 90 days
- King & Chasemore Steyning29 High Street, Steyning, BN44 3YE90 reviews · 72 on Google (4.8)6 in the last 90 days
- King & Chasemore Berwick-Upon-TweedBerwick-Upon-Tweed, TD15 1TB73 reviews · 55 on Google (4.9)7 in the last 90 days
Reviews on Google
Showing 2,525 reviews on Google only. Show every review
Google5/5
GoogleI am pleased to report that Max Leal provided an excellent service in the recent re-letting of my Brighton property. All was done with minimum fuss, constant up-to-date info, reassuring customer service, and in very quick time/turnround. Many thanks Max.
Agent replied · 26 May 2025
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery helpful with patience with a non tech type person. Felt reassured.
Agent replied · 11 October 2026
Thank you for your kind words! We are always happy to help and provide patient and reassuring service to all of our customers, no matter their tech experience. 😄 Kind regards, Lucy, Customer Relations. …
5/5
GoogleChane was amazing all the way through really helped us get in to a new home was always there to help or answer questions we had and was easy to talk to and make us feel a bit better in a stressful time
Agent replied · 16 April 2026
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleA Game-Changing Experience with Chane at King & Chasemore In an industry often criticized for lackluster service, working with Chane at King & Chasemore has been nothing short of transformative. Chane doesn’t just manage the process, she optimizes it, taking notice of every detail, acting with precision and decisiveness, and most importantly, placing the homeowner’s best interests at the core of every decision. Her ability to navigate the complexities of the property market with both professionalism and genuine care is a refreshing anomaly. It’s rare to find an estate agent who balances speed and strategy so effortlessly. Having experienced this exceptional standard of service, I’m not just satisfied, I’m thrilled with my choice. King & Chasemore, through Chane, has set a new benchmark for estate agency. I’ll undoubtedly continue this partnership and recommend it to anyone seeking an estate agent who delivers beyond expectations
Agent replied · 23 December 2024
Thank you so much for your glowing 5* review! We're thrilled to hear about your game-changing experience with Chane at King & Chasemore. Your kind words truly mean a lot to us, and we're delighted to have set a new benchmark for you. Best regards, Lucy, Customer Relations Team
5/5
Googlefirstly i have to appreciate Chane Chauldwell for her excellent, friendly yet professional service.the communication was very excellent from the viewing to the completion of the transaction.
Agent replied · 10 December 2024
Thank you for leaving us your superb 5* review Jude. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience with King and Chasemore. They were really helpful, nothing was too much trouble, and the staff are very friendly. I would definitely use them again.
Agent replied · 10 December 2024
Thank you for your thoughtful 5* review Bryony! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleNothing was too much bother for Nikki. We were moving a distance but each time we viewed it was done to our convenience which was much appreciated. I would highly recommend Nikki and her team.
Agent replied · 24 October 2024
Thank you Jane for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent transaction, very professional service from viewing to completion. Charlotte and Nicky both were very helpful and attention to detail. Highly recommended 👍 …
Agent replied · 23 August 2024
Many thanks for the great recommendation, 5* review and your kind words Kamlesh. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have nothing but good words for King & Chasemore. We had the pleasure to work with Jen, who was the most professional, friendly and helpful state agent we have come across. Thank you again!
Agent replied · 16 April 2026
Thank you maria salazar for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHuge thanks to Jess who helped arrange a viewing for me, they were extremely helpful and answered all my questions, very friendly! Thanks! :))
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review Kitty. Kind regards, Lucy, Customer Relations.
5/5
GoogleKing & Chasemore are the most helpful and professional team we have experienced. Jess Herrington was brilliant from start to finish, really dedicated to finding us our perfect place. She kept in touch regularly, very friendly and polite and was flexible with her time, which was all very much appreciated. If you need to find a rental, can highly recommend Jess and the team at King & Chasemore, Hove. A big thank you from the Fisher family.
Agent replied · 9 December 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Gill. Kind regards Lucy, Customer Relations.
5/5
GoogleExtremely happy with our agent Jen who helped us out throughout the process of us moving in to this beautiful property!! She was really friendly and transparent in all the steps, easy to talk to and super supportive. It really made such a difference and gained our full trust. Thank you Jen and King & Chasemore from a very happy client!! x
Agent replied · 9 December 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an excellent experience with this letting agency. They made the entire process from viewings to payments and the move-in setup - smooth and efficient. I highly recommend them, especially for those new to Brighton or to the UK. The apartment was handed over in pristine condition, and I was thoroughly satisfied with the service. Special thanks to Ms. Jennifer McIntyre and Ms. Jessica Herrington and also Ms. Stephanie, who managed my case with exceptional dedication and professionalism.
Agent replied · 11 November 2024
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had an excellent experience with us and that Jennifer, Jessica, and Stephanie provided exceptional service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleThe lettings team are super professional and helpful, made our move to Brighton a very easy and enjoyable experience. Thank you to Stephanie, Jennifer and Jessica for all the amazing work they’ve done!
Agent replied · 11 November 2024
Hi Luka, Thank you so much for your wonderful 5* review! We're thrilled to hear that Stephanie, Jennifer, and Jessica made your move to Brighton easy and enjoyable. Best regards, Lucy, Customer Relations Team
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Thank you for leaving us a 5* review Augustine.
1/5
GoogleKept my holding deposit and put the property I secured back on market. Do not rent from them! They have been reported to property ombudsman
Agent replied · 24 October 2024
Hi Roxana, I'm sorry to hear about your experience. Please contact us at review@countrywide.co.uk so we can look into this matter further. Best regards, Lucy, Customer Relations Team
5/5
GoogleJen is an awesome agent. She was very patient, supportive and professional throughout the letting process. There was clear and timely communication throughout which made the entire process as seamless as possible. Thanks Jen, you're awesome
Agent replied · 24 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you King & Chasemore Sales and Letting Agents Hove and the whole team for your professionalism in dealing with clients. Specially Miss Jennifer she was wonderful in many ways starting from being welcoming, supportive, transparent and helpful she eased the whole process for me thank you.🙏🏻 …
Agent replied · 24 October 2024
Thank you for your thoughtful 5* review Amal! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJen and Stephanie at King and Chasemore have made renting my flat in hove a stress free and easy experience. They are friendly, professional and helpful and I wouldn’t hesitate in recommending them.
Agent replied · 24 October 2024
Thank you for leaving us your superb 5* review and recommendation Anne. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at King and Chasemore in Hove made the process of finding our flat, completing the paperwork and receiving the keys very smooth! They were great at communicating to myself and my partner and even got us a welcome hamper! Would recommend this team.
Agent replied · 24 October 2024
Thanks for the excellent 5* review and recommendation Jack! Thanks for your thoughtful comments about our Hove team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe team at the Hove branch made the process of applying for and moving into our new property quick and easy. Jess and Jen were both incredibly helpful and kind, always willing to work with us to find a way of making the process work with our circumstances. What had taken multiple weeks with a previous agency was able to be sorted within only a few days with the team here. I would definitely recommend!
Agent replied · 24 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Keyan. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great experience with this agency, and Jess in particular. She was helpful, friendly and professional and really listened to my needs. Considering how many agents there are in the area, Jess stood out by far with her outstanding customer service. I am very happy to have found the property I really wanted, with her help!
Agent replied · 24 October 2024
Thank you for your 5* review Jo. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service and very helpful
Agent replied · 26 August 2024
Thank you for your excellent 5* review Andy. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
ESTAS awards by year, 2020 to 2021
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
- SilverESTAS 2021: Lettings (Landlords), South East (Sussex)Brighton and Hove
- SilverESTAS 2021: Lettings (Tenants), South East (Surrey & Sussex)Brighton and Hove
- Best in County (2)ESTAS 2021
- East Sussex: Landlords, Tenants, Brighton and Hove
- West Sussex: Tenants, Worthing Sales
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (East Sussex, West Sussex)Brighton and Hove
- BronzeESTAS 2020: Sales, South East (East Sussex, West Sussex)Midhurst Sales
- Best in County (1)ESTAS 2020
- West Sussex: Sales, Midhurst Sales
Source: ESTAS winners lists, as published, linked by year.
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Questions about King & Chasemore
Which King & Chasemore office has the most reviews?
Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
Where are the King & Chasemore offices?
The 15 King & Chasemore offices, by town:
- Berwick-Upon-Tweed: Berwick-Upon-Tweed, TD15 1TB
- Bognor Regis (18 Station Road): 18 Station Road, Bognor Regis, PO21 1QE
- Bognor Regis Sales: 18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE
- Brighton: 49-50 Lewes Road, Brighton, BN2 3HW
- Brighton and Hove: 20 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
- Chichester (57 North Street): 57 North Street, Chichester, PO19 1NB
- Chichester Sales: 57 North Street, Chichester, PO19 1NB, PO19 1NB
- Crawley: 45 High Street, Crawley, RH10 1BQ
- Hove: 20, Church Road, Hove, BN3 2FN
- Midhurst: West Street, Midhurst, GU29 9NQ
- Midhurst Sales: West Street, Midhurst, GU29 9NQ, Chichester, GU29 9NQ
- Saltdean: 28 Longridge Avenue, Saltdean, BN2 8LJ
- Steyning: 29 High Street, Steyning, BN44 3YE
- Worthing (15 Chapel Road): 15 Chapel Road, Worthing, BN11 1EG
- Worthing Sales: 15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG
Has King & Chasemore won any awards?
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
