5/5
Neil and Andy were both amazing during the process from start to finish, made the transaction as smooth as possible. Would absolutely recommend to anyone that wants a quick, easy process with fantastic people.
Trusted Agent profile
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
Showing 2,525 reviews on Google only. Show every review
5/5
Neil and Andy were both amazing during the process from start to finish, made the transaction as smooth as possible. Would absolutely recommend to anyone that wants a quick, easy process with fantastic people.
5/5
I have spoken to letting team. They all are so wonderful, genuine, and polite. Excellent telephone manner! Unbelievably lovely. I strongly recommend them. Feel safe with them.
Thank you so much for your kind words! Our letting team takes great pride in providing exceptional customer service and we are thrilled to hear that you had a wonderful experience. Your safety and satisfaction are our top priorities and we are honoured to have your strong recommendation. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
5/5
Ed - branch manager was so kind and helpful in verifying my elderly parents documents - they are pretty immobile and he couldn’t have been more accommodating when we visited the King and Chasemore office in Midhurst! Thank you!
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
4/5
Very helpful through all the process of us buying our home Harry was very helpful
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
I had a fantastic experience with Jen at King & Chasemore Sales and Letting Agents Hove! She recently helped me & my family secure a lovely new home, and I couldn't be more grateful. The whole process was smooth from start to finish, clear communication, quick responses, and genuine care for our needs. She made what could have been a stressful move feel easy and well-organized. A big thank you to the whole team for their professionalism and support. Highly recommended! Thanks
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
We have sold our home through King and Chasemore (Worthing branch), and have nothing but praise for the way they have helped us through the whole process. Our main contact has been Angel, who has always been positive and enthusiastic, proactively doing her best to find our buyers. We must also mention Daisy and Emily who also have very been extremely helpful whenever we have had queries. Our thanks go to Angel and the team, and hope they go from strength to strength.
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
We have sold our home through King and Chasemore (Worthing branch), and have nothing but praise for the way they have helped us through the whole process. Our main contact has been Angel, who has always been positive and enthusiastic, proactively doing her best to find our buyers. We must also mention Daisy and Emily who also have very been extremely helpful whenever we have had queries. Our thanks go to Angel and the team, and hope they go from strength to strength.
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
I had a fantastic experience with Jen at King & Chasemore Sales and Letting Agents Hove! She recently helped me & my family secure a lovely new home, and I couldn't be more grateful. The whole process was smooth from start to finish, clear communication, quick responses, and genuine care for our needs. She made what could have been a stressful move feel easy and well-organized. A big thank you to the whole team for their professionalism and support. Highly recommended! Thanks
Many thanks for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
We would like to praise and thank everyone at King & Chasemore for all their help with the sale of our house but the person who stands out in particular is Zoe Grice who did an amazing job! Cannot thank her more for all the time and trouble she took with the sale from start to finish not to mention her patience and kindness. Her attitude and professionalism were exemplary. Thanks also goes to Lou Lou and Sydney who were always there to help. Great Estate Agents and great staff! Wouldn't use anyone else!!
5/5
I have spoken to letting team. They all are so wonderful, genuine, and polite. Excellent telephone manner! Unbelievably lovely. I strongly recommend them. Feel safe with them.
Thank you so much for your kind words! Our letting team takes great pride in providing exceptional customer service and we are thrilled to hear that you had a wonderful experience. Your safety and satisfaction are our top priorities and we are honoured to have your strong recommendation. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
5/5
Excellent service from the Patons team; immediate, efficient and personal attention, meticulous follow-through. Diverse range of high-profile properties. That said, where Patons score above all other agents, is in the warmth of their interaction with the client. From the first moment of contact, I felt we were in good hands and that the team genuinely wanted to find us a home. Our 'man on the ground, Tom Parker was quite simply superb: friendly, honest, informed, practical and intuitive. In short, dealing with Patons is like dealing with friends.
Dear Mrs Barsby, Thank you very much for such a kind review. It's exactly why we set the business up. Talk soon. Paddy.
5/5
I had a really good experience working with Stephanie Pullen, Lettings Manager and Jennifer McIntyre, Assistant Letting Manager at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
Having difficulty with find a property over the last few months , Adam has help me and my friend find a home so fast and was so helpful with any questions or concerns
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
We had a great experience buying our home through Paddy and his team. We felt so looked after through the whole process and they were always happy to answer any questions we had and we felt they were really on side. I would highly recommend them to anyone looking to either buy or sell their home - you will not be disappointed !
Hi Saffron, Thank you so much for your kind words. I'm sure you will be very happy, it's a stunning house. Talk soon. Paddy.
5/5
Max’s service was absolutely fantastic from start to finish. Everything was handled quickly, smoothly, and with great professionalism. The whole process was stress-free, and I couldn’t be happier with how things turned out. Thanks again for all your help, highly recommend!
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
Being first time buyers we couldn’t have asked for a better Estate Agents. They were very responsive keeping us updated throughout the process. Angel was really lovely and a great help to us, as were Emily and Daisy. We would 100% use them again in the future.
Thank you so much for your kind words! We are thrilled to hear that your first home buying experience was a great one with the help of our team. Our goal is to provide exceptional service and make the process as smooth as possible. We look forward to working with you again in the future! Kind regards, Lucy, Customer Relations.
5/5
Being first time buyers we couldn’t have asked for a better Estate Agents. They were very responsive keeping us updated throughout the process. Angel was really lovely and a great help to us, as were Emily and Daisy. We would 100% use them again in the future.
Thank you so much for your kind words! We are thrilled to hear that your first home buying experience was a great one with the help of our team. Our goal is to provide exceptional service and make the process as smooth as possible. We look forward to working with you again in the future! Kind regards, Lucy, Customer Relations.
5/5
I recently sold a property through King and Chasemore with Angel completing the valuation and being the main point of contact, I couldn’t be more impressed. Angel was absolutely amazing throughout the entire process, she kept me updated regularly, was always approachable, and found the perfect buyers for the property, which made the process as stressful free as possible. I can’t recommend Angel and the team at King and Chasemore highly enough. Thank you for making the sale such a positive experience.
Hello Tracy, Thank you so much for your wonderful 5* review! We're thrilled to hear that Angel made your property sale a positive and stress-free experience. Your kind words and recommendation mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
Thanks to you guys for finding me such a beautiful place to call home
5/5
I recently sold a property through King and Chasemore with Angel completing the valuation and being the main point of contact, I couldn’t be more impressed. Angel was absolutely amazing throughout the entire process, she kept me updated regularly, was always approachable, and found the perfect buyers for the property, which made the process as stressful free as possible. I can’t recommend Angel and the team at King and Chasemore highly enough. Thank you for making the sale such a positive experience.
Hello Tracy, Thank you so much for your wonderful 5* review! We're thrilled to hear that Angel made your property sale a positive and stress-free experience. Your kind words and recommendation mean a lot to us. Best regards, Lucy, Customer Relations Team
5/5
After struggling with other agencies for MONTHS King and Chasemore helped us get sorted in a week ; everybody was so kind but a special thanks to Max and Adam who worked with us personally to make sure everything went smoothly!!
Hello Neptune, Thank you so much for your wonderful 5* review! We're thrilled to hear that Max and Adam were able to assist you so effectively and that your experience with us was smooth and pleasant. We truly appreciate your kind words and look forward to serving you again in the future. Best regards, Lucy, Customer Relations Team
5/5
Susie and Jacob have been brilliant start to finish, helping with our purchase of a house in Saltdean. They facilitated good communication between us and the seller of the house and were prompt and professional in their correspondence with us. We can’t thank them enough - we now have our dream home!
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
I had a really good experience working with Stephanie Pullen, Lettings Manager and her team at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.
Carol, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
I had a really good experience working with Stephanie Pullen, Lettings Manager and her team at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.
Carol, many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2020, 2021.
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
Source: ESTAS winners lists, as published, linked by year.
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Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
The 15 King & Chasemore offices, by town:
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.