Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,580 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,525

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,525 reviews on Google only. Show every review

5/5

Google

Me and my partner have been dealing with Anthony Ravensdale. He has been absolutely amazing. I enquired for a one bedroom flat and he done everything he can to get us into a 3 bedroom. Within less than a week we have a move in date and are so excited to start our new journey. Anthony has been absolutely amazing and had the best experience we have ever had with trying to rent properties. Understood our needs and made everything easy and not at all stressful! Much appreciated, and I would come back if we ever needed to. Thank you !

Charlotte · 11 October 2025 · King & Chasemore Midhurst

Agent replied · 13 April 2025

Thank you for taking the time to leave us your 5* review Charlotte! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Without meaning to copy previous reviews I seriously cannot write anything negative about Sophie or Tony. From the moment I met Tony at the property for the viewing and Sophie on move in day absolutely nothing has been too much for them…..I really have been a handful at times with my requests. Both Sophie and Tony are professional, friendly and knowledgeable to excess but at the same time so approachable about absolutely anything, not just to do with the property. Tony please keep smiling. Your smile really does light up the room when you walk in. Thank you for everything you have done for me. Don’t ever leave!!! Sophie I hope you stay with King & Chasemore Midhurst for many years to come. You are so polite. Tony and Sophie it has been an absolute pleasure meeting you and working with you in finding a property that really is just perfect for me, my family and my disabilities. Thank you sooo much again Tony and Sophie.

Hannah · 11 October 2025 · King & Chasemore Midhurst

Agent replied · 9 December 2024

Hello Hannah, Thank you so much for your wonderful 5* review! We're thrilled to hear that Sophie and Tony provided such exceptional service and made your experience so positive. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to both of them. Best regards, Lucy, Customer Relations Team

5/5

Google

Anthony at King & Chasemore is absolutely fantastic. He helped us move into a beautiful flat really quickly and made everything so straightforward. He was super friendly, knowledgeable, and always got back to us straight away as well as going above and beyond. Honestly by far the best estate agent we’ve ever dealt with, would 100% recommend him and King & Chasemore, and look forward to many happy years where we are.

David · 11 October 2025 · King & Chasemore Midhurst

Agent replied · 16 April 2026

We are so thrilled to hear about your positive experience with Anthony at King & Chasemore! We strive to make the moving process as smooth and seamless as possible and are delighted that he exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Following a disastrous flood at our home, while we were away on holiday, we were looking for alternative accommodation. We called in to King and Chasemore and were introduced to Anthony Ravensdale. We were treated very professionally, sympathetically and effectively and, within a short time, Anthony found us a very suitable rental property nearby. Since then he has dealt most effectively with our insurers, their sub-contractors and the property landlords, keeping us informed at every stage. We are so grateful for the service given to us by King and Chasemore. Apart from the flood and its consequences this has been a very good experience: thank you!

Anthony · 11 October 2025 · King & Chasemore Midhurst

Agent replied · 10 August 2025

Thank you so much for your kind words! We are glad that we were able to provide you with a suitable rental property and handle the entire process professionally and effectively. We appreciate your trust in us and are always here to help in any way we can. Kind regards, Lucy Mawer, Customer Feedback and Support Team

1/5

Google

Would leave a 0 score Poor communications through the tennancy Allow the landlords to keep deposits as they don't have a back bone to get stuff for tenants So they end up loosing out constantly. Never rent a place from these guys numerously asked for paperwork and evidence of stuff never ever give despite always chasing. They take your money 0 intrest in belong you have issues sorted in the property with landlords and then end of tennacy they act like they don't know you and don't give a hoot. Appealing all round and never ever use these. Worse type of people and how andy is manager when he can't even send forms or proof of stuff to help deposits back. Because they are in the landlords pocket. Have lost over £600 due to there incompetence.

Will · 10 October 2025 · King & Chasemore Chichester Sales

Agent replied · 10 October 2026

Hello Will, Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the issues you've faced during your tenancy. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly and work towards a resolution. Best regards, Lucy, Customer Relations Team

1/5

Google

If you are a Tennant renting, DO NOT USE. The managing agents are terrible. I moved into a poorly cleaned flat, had to pay out of my own pocket to make good. Management requests were rarely followed up. Then they did not return my deposit or confirm any proposed deduction amount despite almost 3 months passing.

Sophie · 10 October 2025 · King & Chasemore Midhurst Sales

Agent replied · 17 October 2025

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Arsalan · 9 October 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Unita · 9 October 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

We have been very impressed with the quality of service provided by staff at the Church Road, Hove branch. Jen in particular has been friendly and efficient, what a lovely lady. She was proactive in obtaining our business in the first instance and I’m very pleased that she approached us. I look forward to a mutually successful business arrangement with this company for the foreseeable future.

Janet · 6 October 2025 · King & Chasemore Hove Sales

Agent replied · 8 October 2025

Thank you for your kind words! We are so glad you had a positive experience at our Church Road, Hove branch. We strive to provide excellent service and we are thrilled Jen was able to secure your business. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Absolutely amazing, Jack and Flo were both incredibly helpful and professional, answering all of my enquiries, helping to make the transition both fast and smooth

Joel · 2 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 October 2025

Thank you for your kind words! It's our pleasure to provide outstanding service and make your experience with us a positive one. We're always here to help with any questions you may have. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

This is the estate agents to use after bouncing between every estate agent in the area trying to find a pet friendly house for my self 2 friends and my pug, king and chasemore contacted me with the perfect property for our needs they got us a viewing within 24hrs of the phone call regarding the property there assertive helpful friendly and I just signed my paperwork to pick up the new keys and got given a sweet welcome to your new home box I will be recommending king and chasemore to anyone I know looking to move

Lewis · 2 October 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

Thank you for sharing your positive experience with us! We're so glad that our team at King and Chasemore was able to find the perfect pet-friendly home for you and your friends. We strive to be assertive, helpful, and friendly in all aspects of our work. Enjoy your new home and thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Andy, Neill, Becky and Cloe were so so helpful and made our entire moving process a breeze :)

Charli · 2 October 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

Thank you for your kind words! We are thrilled to hear that our team was able to make your move a smooth and stress-free experience. It was a pleasure working with you and we appreciate your support. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Easiest moving experience I’ve ever had, Chloe, Neill, Andy and Becky have been nothing short of amazing

Callum · 2 October 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

We are thrilled to hear about your easy moving experience with our team, Chloe, Neill, Andy, and Becky! Our goal is always to provide exceptional service and make our customers' lives easier. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely amazing, Jack and Flo were both incredibly helpful and professional, answering all of my enquiries, helping to make the transition both fast and smooth

Joel · 1 October 2025 · King & Chasemore Worthing Sales

Agent replied · 8 October 2025

Thank you for your kind words! It's our pleasure to provide outstanding service and make your experience with us a positive one. We're always here to help with any questions you may have. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had such a great experience in finding house . Jack's customer support is outstanding. He was very professional, friendly and supportive in the whole process .communication was clear and prompt which made everything stress free. And also thanks to flo and Dan whenever we phoned they were informed and happy to guide I highly recommend king and chasemore. Thanks for your support and patience .

May · 1 October 2025 · King & Chasemore Worthing Sales

Agent replied · 8 October 2025

Thank you so much for your kind words! We are thrilled to hear that you had a great experience finding a house with the help of Jack and our team. Providing outstanding customer support is our top priority and we are glad that we were able to make the process stress-free for you. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I had such a great experience with King and Chasemore in Worthing! From the moment I walked into the property, the team was welcoming and professional. A huge shoutout to Jack, who made the whole process so smooth. He was incredibly helpful, always ready to answer any questions I had and really took the time to explain everything clearly. No matter how small my query was, Jack was always patient and made sure I felt confident every step of the way. I couldn’t be happier with the service and would definitely recommend King and Chasemore to anyone looking for a stress-free, informative experience. Thanks again, Jack!

Louise · 1 October 2025 · King & Chasemore Worthing Sales

Agent replied · 8 October 2025

Thank you so much for your wonderful review of King and Chasemore in Worthing! We're thrilled to hear you had such a great experience with us, and we'll be sure to pass along your kind words to Jack. We strive to provide the most professional and welcoming service, and we're so glad we were able to make your experience stress-free and informative. Kind regards, Lucy, Customer Relations.

5/5

Google

A great experience with them, very efficient and helpful with all services. Becky and Chloe are very helpful as is Andy who’s very knowledgeable. Would definitely recommend.

Sonia · 25 September 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

"Thrilled to hear about your positive experience! Our team is dedicated to being efficient and helpful, and we're glad to have made a great impression. Thank you for recommending us, it means a lot! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Andy has been fantastic to deal with to rent our property in Crawley. He makes the whole process of renting my property really straightforward and stress-free. Him and his team are easy to get hold of, always quick to respond, and I feel confident everything is being looked after properly. It’s great having an agent I can genuinely trust, and I wouldn’t hesitate to recommend him.

Azeem · 25 September 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

Thank you for your kind review! Our team is dedicated to providing stress-free and efficient services for property rentals. We are thrilled to hear your positive experience. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Louis was amazing from start to finish! He recommended Tom for a mortgage comparison, and we were pleasantly surprised to find that we could afford more than we thought. Louis went the extra mile, supporting us with our purchase, ensuring we had the right solicitors, and helping us through the difficult parts of the process. As first-time buyers, we felt so supported by both Louis and Tom. We would highly recommend Louis and his services to anyone looking for a property. Thank you so much!

Hannah · 24 September 2025 · King & Chasemore Chichester Sales

Agent replied · 22 October 2025

Thank you for the glowing review! We are thrilled to hear that Louis and Tom provided exceptional service and exceeded your expectations. Buying a home can be a daunting process but our team is dedicated to making it a smooth and enjoyable experience for all of our clients. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Louis was amazing from start to finish! He recommended Tom for a mortgage comparison, and we were pleasantly surprised to find that we could afford more than we thought. Louis went the extra mile, supporting us with our purchase, ensuring we had the right solicitors, and helping us through the difficult parts of the process. As first-time buyers, we felt so supported by both Louis and Tom. We would highly recommend Louis and his services to anyone looking for a property. Thank you so much!

Hannah · 23 September 2025 · King & Chasemore Chichester (57 North Street)

Agent replied · 25 January 2026

Thank you for the glowing review! We are thrilled to hear that Louis and Tom provided exceptional service and exceeded your expectations. Buying a home can be a daunting process but our team is dedicated to making it a smooth and enjoyable experience for all of our clients. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Anthony at King & Chasemore is absolutely fantastic. He helped us move into a beautiful flat really quickly and made everything so straightforward. He was super friendly, knowledgeable, and always got back to us straight away as well as going above and beyond. Honestly by far the best estate agent we’ve ever dealt with, would 100% recommend him and King & Chasemore, and look forward to many happy years where we are.

David · 21 September 2025 · King & Chasemore Midhurst Sales

Agent replied · 22 September 2025

We are so thrilled to hear about your positive experience with Anthony at King & Chasemore! We strive to make the moving process as smooth and seamless as possible and are delighted that he exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Just bought a property in Saltdean through King & Chasemore. Jacob and Susie are really nice and helpful. Not sure if I can complete the purchase without their help. Really recommend their service.

Kate · 19 September 2025 · King & Chasemore Saltdean

Agent replied · 22 September 2025

Thank you for your kind review! We are thrilled to hear that you had a positive experience with our team at King & Chasemore. Our goal is always to provide excellent and helpful service to our clients. We are here to support you through the entire purchasing process. Thank you for choosing us and for recommending our services! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

King and Chasemore have been exceptional through my journey of finding somewhere to rent in Worthing. Jack showed me around the property and was very knowledgeable about the flat itself and the area. The whole team are friendly and personable and were communicative about all steps involved prior to getting the keys. I've never before had an agency be as supportive, helping to make the move in process as smooth as possible.

Hazel · 19 September 2025 · King & Chasemore Worthing Sales

Agent replied · 22 September 2025

Thank you for your kind words! We strive to provide exceptional service and make the moving process as smooth as possible. Our team is dedicated to helping you find your perfect rental in Worthing. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Preet · 18 September 2025 · King & Chasemore Crawley

Agent replied · 9 October 2025

It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.

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Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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