Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,592 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,592 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,537

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,537 reviews on Google only. Show every review

5/5

Google

I've never been so happy with a service like the one I was provided at King at Chasemore in Hove. I had the opportunity of meeting the team, Jen, Jess and Steph who made the process so easy. They explained each step clearly and held my hand through the whole process. The service was very professional, to an extremely high degree and done with so much respect. I would recommend this team to anyone who's looking to rent in Hove. I've never been so impressed with such a service! Thank you King and Chasemore :)

Michael · 11 October 2025 · King & Chasemore Hove Sales

Agent replied · 10 December 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation Michael. Kind regards, Lucy, Customer Relations.

5/5

Google

I had a really good experience working with Stephanie Pullen, Lettings Manager and Jennifer McIntyre, Assistant Letting Manager at King & Chasemore Lettings. This is the 2nd time that they have undertaken the letting of my property for me. The experience on both occasions has been informative and excellent.

Andrew · 11 October 2025 · King & Chasemore Hove Sales

Agent replied · 25 October 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

A Game-Changing Experience with Chane at King & Chasemore In an industry often criticized for lackluster service, working with Chane at King & Chasemore has been nothing short of transformative. Chane doesn’t just manage the process, she optimizes it, taking notice of every detail, acting with precision and decisiveness, and most importantly, placing the homeowner’s best interests at the core of every decision. Her ability to navigate the complexities of the property market with both professionalism and genuine care is a refreshing anomaly. It’s rare to find an estate agent who balances speed and strategy so effortlessly. Having experienced this exceptional standard of service, I’m not just satisfied, I’m thrilled with my choice. King & Chasemore, through Chane, has set a new benchmark for estate agency. I’ll undoubtedly continue this partnership and recommend it to anyone seeking an estate agent who delivers beyond expectations

Back · 11 October 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 11 October 2026

Thank you so much for your glowing 5* review! We're thrilled to hear about your game-changing experience with Chane at King & Chasemore. Your kind words truly mean a lot to us, and we're delighted to have set a new benchmark for you. Best regards, Lucy, Customer Relations Team

5/5

Google

Chane was amazing all the way through really helped us get in to a new home was always there to help or answer questions we had and was easy to talk to and make us feel a bit better in a stressful time

Bufu · 11 October 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 11 October 2026

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

From the first day we've met Chanee she was professional and a lovely personality. Easy to talk to, she listened to our needs and made sure to find the best way to communicate between us and the landlord. The whole experience went smoothly due to her organisation, emphaty and nice nature. From our experience there are only a few agents in this area that can be compared to Chanee. There's so many more positive things that can be said, I would highly recommend Chanee if you want a stress free transaction and King and Chasemore as an agency . Thank you 😊 .

Nell · 11 October 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 8 October 2025

Thank you so much for your kind words! We are thrilled to hear that Chanee provided such excellent service and made your experience stress-free. We are lucky to have her on our team and we will definitely pass along your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I need to put pen to paper and shout out to Harry Moseley…Harry introduced us to a flat they had on their books..From the outset Harry had demonstrated a 100 percent commitment to his customers in the way he followed up on any queries once we had put the offer in on our dream flat to contacting the seller when necessary questions were raised…Harry keep up the good work and I have no doubt you will go many places

Robert · 11 October 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 8 October 2025

Thank you so much for your kind words! We are thrilled to hear that Harry's commitment to his customers has left such a positive impression. We will make sure to pass along your praises to him and we look forward to helping you find your dream flat. Best wishes, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

5-Star Review for Chané at King & Chasemore We cannot recommend Chané highly enough for her incredible support during our search for a rental property. From the very beginning, she was professional, knowledgeable, and genuinely committed to helping us find the perfect home. Chané’s communication was outstanding, she kept us informed every step of the way, responded promptly to all our questions, and provided valuable insights about current market conditions. Her expertise made the entire process smooth and stress-free. What truly sets Chané apart is her willingness to go the extra mile for her clients. Not only did she assist us with our rental needs, but when we mentioned the possibility of buying in the future, she immediately connected us with King & Chasemore’s in-house mortgage advisor for a free consultation. This level of care and attention shows how much she values her clients’ long-term needs. Thanks to Chané, we feel completely looked after and will absolutely be returning to King & Chasemore for any future property needs. If you’re looking for an agent who is responsive, well-informed, and genuinely supportive, Chané is the one to work with! Thank you, Chané, you’ve been amazing!⭐⭐⭐⭐⭐

Megan · 11 October 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 8 October 2025

Thank you so much for your glowing 5-star review, we are delighted to hear that Chané provided you with exceptional support during your rental property search. We take pride in our agents' knowledge and dedication to our clients' needs, and it's fantastic to hear that Chané went above and beyond to assist you. Our team at King & Chasemore looks forward to working with you in the future for any of your property needs. Thank you for choosing us, and thank you, Chané, for being an amazing agent! ⭐⭐⭐⭐⭐ Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Great experience with King and Chasemore. They were really helpful, nothing was too much trouble, and the staff are very friendly. I would definitely use them again.

Bryony · 11 October 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 29 December 2024

Thank you for your thoughtful 5* review Bryony! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

firstly i have to appreciate Chane Chauldwell for her excellent, friendly yet professional service.the communication was very excellent from the viewing to the completion of the transaction.

Jude · 11 October 2025 · King & Chasemore Bognor Regis Sales

Agent replied · 29 December 2024

Thank you for leaving us your superb 5* review Jude. Thank you for your delightful comments. Best wishes, Lucy, Customer Relations.

1/5

Google

I am very disappointed with this Agents. They cancelled my viewing last week without any good reason and rearranged it to this week assuring me that I am the first viewer and not to worry about anything. They just rang me to cancell again because they had a viewing for the property and the offer has been accepted. They denied any reassurances they gave me despite me having a witness for their statements. They made me miss on purchasing a property I was really really interested in.

M · 11 October 2025 · King & Chasemore Worthing Sales

Agent replied · 11 October 2026

Hello M J, I'm sorry to hear about your experience with us. It’s concerning to learn about the issues you faced regarding the property viewing and the subsequent cancellation. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

Highly recommend King and Chasemore, they made finding my new home a really easy process. All the team are friendly and professional. 5 star review from me!

Julie · 11 October 2025 · King & Chasemore Worthing Sales

Agent replied · 22 November 2024

Many thanks for your fantastic 5* review and recommendation Julie. I will of course pass on your kind hearted words to our Worthing branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Really happy with the service provided from Angel on sales and Jack in lettings, communication from start to finish was all we could ask for. Would recommend.

Sophia · 11 October 2025 · King & Chasemore Worthing Sales

Agent replied · 22 November 2024

Many thanks Sophia for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I am happy to write a good review for King & Chasemore but in particular Emily Kelly who has been totally professional and helpful in her advice and dealings with me. It has been a pleasure and stress free experience and I wish Emily and her team all the best for 2025 and the future.

Valerie · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 11 October 2026

Thank you for your terrific 5* review and for your complimentary comments Valerie. Best wishes, Lucy, Customer Relations.

5/5

Google

It's really great 👍 thank you so much for being so kind and make the procedure soon 😊jack ,flo and erena whom we contacted they were great to do the work …

Vishnu · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 11 October 2026

Thank you for taking the time to leave us this tremendous 5* review Vishnu. Kind regards, Lucy, Customer Relations.

5/5

Google

Jack and Flo went above and beyond for us. It was super easy to secure our first flat. So happy and grateful 😃 …

Karla · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 11 October 2026

Thank you for taking the time to leave us this tremendous 5* review Karla. Kind regards, Lucy, Customer Relations.

5/5

Google

Renting with King and Chasemore has been a dream of an experience!! From viewing the property with Jack and then handing over to Flo it’s been such a smooth and positive process. Communication has been great from them and they have been so friendly and welcoming too - you don’t feel like just a number at all. Would happily recommend the company! Credit to the team in the Worthing branch, thank you 😊

Amy · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 11 October 2026

Thank you Amy for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Angie · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 December 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Rating only, no written review.

Shelby · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 December 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

5/5

Google

Very professional, everyone was so friendly and helpful, they made the process straight forward and quick.

Ini · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 December 2024

Thanks for leaving us your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

King and chase more is a great company and have very experienced team which dealt with all my concerns and queries, especially Erin. Highly Recommend.

Jenny · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 December 2024

Hi Jenny, Thank you so much for your wonderful 5* review! We're thrilled to hear that Erin and the team were able to address all your concerns and queries effectively. Best regards, Lucy, Customer Relations Team

5/5

Google

A big thank you to Jack for his assistance in finding a suitable rental for me, based on my requirements. He was extremely responsive and nothing was too much to ask. A further thank you to Flo who ensured the whole process went as smoothly as possible. I would certainly recommend the Worthing lettings team to others.

Nichola · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 December 2024

Many thanks for the great recommendation, 5* review and your kind words Nichola. Best wishes, Lucy, Customer Relations.

5/5

Google

King and Chasemore have been brilliant. Everyone was so friendly and helpful. They made the process straight forward and quick. Flo was a massive help to us and answered many of our questions. Jack showed us around the flat and was really lovely to talk to and answered all our questions. Thank you all at King and Chasemore for being so kind.

Emily · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 December 2024

Thank you for taking the time to leave us this tremendous 5* review Emily. Kind regards, Lucy, Customer Relations.

5/5

Google

Fab service as always from Erena Philip's and Angel Balwin...

Adam · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 9 December 2024

Many thanks for your marvellous 5* review Adam. Best wishes, Lucy, Customer Relations.

5/5

Google

Worked with Jack moving into our new flat. Nice lad very accommodating and sorted everything smoothly.

Owen · 11 October 2025 · King & Chasemore Worthing (15 Chapel Road)

Agent replied · 23 October 2024

Hi Owen, Thank you for your wonderful 5* review! We're thrilled to hear that Jack was able to make your move into the new flat smooth and accommodating. Best regards, Lucy, Customer Relations Team

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Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 560 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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