5/5
GoogleThank you Julian for your service, advice and support, much appreciated.
Agent replied · 24 October 2024
Many thanks Dan for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more
★★★★★
2,580 reviews across 15 offices and 3 platforms
King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.
2,525
Reviews on Google
All 15 offices
37
Reviews on Facebook
All 15 offices
18
Reviews on Trustpilot
Business-wide
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Our offices
King & Chasemore's 15 offices, most reviewed first. Each has its own page.
- King & Chasemore Crawley45 High Street, RH10 1BQ551 reviews · 533 on Google (4.9)49 in the last 90 days
- King & Chasemore Brighton49-50 Lewes Road, Brighton, BN2 3HW256 reviews · 238 on Google (4.8)7 in the last 90 days
- King & Chasemore Hove20, Church Road, BN3 2FN249 reviews · 249 on Google (4.7)8 in the last 90 days
- King & Chasemore Hove Sales20 Church Road, Hove, BN3 2FN, BN3 2FN248 reviews · 230 on Google (4.7)9 in the last 90 days
- King & Chasemore Worthing (15 Chapel Road)15 Chapel Road, BN11 1EG224 reviews · 206 on Google (4.7)13 in the last 90 days
- King & Chasemore Worthing Sales15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG208 reviews · 190 on Google (4.7)10 in the last 90 days
- King & Chasemore Saltdean28 Longridge Avenue, BN2 8LJ185 reviews · 167 on Google (4.8)11 in the last 90 days
- King & Chasemore Chichester (57 North Street)57 North Street, Chichester, PO19 1NB149 reviews · 131 on Google (4.6)10 in the last 90 days
- King & Chasemore Chichester Sales57 North Street, Chichester, PO19 1NB, PO19 1NB147 reviews · 129 on Google (4.6)9 in the last 90 days
- King & Chasemore Bognor Regis Sales18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE144 reviews · 89 on Google (4.8)11 in the last 90 days
- King & Chasemore Midhurst SalesWest Street, Midhurst, GU29 9NQ, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore MidhurstWest Street, Midhurst, GU29 9NQ116 reviews · 98 on Google (4.7)6 in the last 90 days
- King & Chasemore Bognor Regis (18 Station Road)18 Station Road, PO21 1QE108 reviews · 90 on Google (4.8)11 in the last 90 days
- King & Chasemore Steyning29 High Street, Steyning, BN44 3YE90 reviews · 72 on Google (4.8)6 in the last 90 days
- King & Chasemore Berwick-Upon-TweedBerwick-Upon-Tweed, TD15 1TB73 reviews · 55 on Google (4.9)7 in the last 90 days
Awards
The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.
ESTAS winners in two years, the group and its branches: 2021, 2020.
ESTAS awards by year, 2021 to 2020
2021 2 Silver and 2 Best in County across two branches ESTAS 2021 winners
- SilverESTAS 2021: Lettings (Landlords), South East (Sussex)Brighton and Hove
- SilverESTAS 2021: Lettings (Tenants), South East (Surrey & Sussex)Brighton and Hove
- Best in CountyESTAS 2021: East Sussex, Landlords, TenantsBrighton and Hove
- Best in CountyESTAS 2021: West Sussex, TenantsWorthing Sales
2020 1 Silver, 1 Bronze and 1 Best in County across two branches ESTAS 2020 winners
- SilverESTAS 2020: Lettings (Landlords), South East (East Sussex, West Sussex)Brighton and Hove
- BronzeESTAS 2020: Sales, South East (East Sussex, West Sussex)Midhurst Sales
- Best in CountyESTAS 2020: West Sussex, SalesMidhurst Sales
Source: ESTAS winners lists, as published, linked by year.
Reviews on Google
Showing 2,525 reviews on Google only. Show every review
Google5/5
GoogleI highly recommend King and Chasemore. I let my property with them last year under difficult circumstances and both Andy and Amelia were highly professional and compassionate, making a stressful time easier for me. I cant thank them enough.
Agent replied · 10 October 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team. It's our goal to provide professional and compassionate service, and we're glad we could make a stressful situation easier for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleReally lovely people and super helpful. Amelia has been amazing at always getting back to me quickly, and making sure I know what’s going on. Highly highly recommend
Agent replied · 10 October 2026
Thank you for your kind words! We truly value our customers, and Amelia takes great pride in providing exceptional service. We are glad to hear that you had a positive experience with us. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI highly recommend King and Chasemore. I let my property with them last year under difficult circumstances and both Andy and Amelia were highly professional and compassionate, making a stressful time easier for me. I cant thank them enough.
Agent replied · 25 January 2026
Thank you so much for your kind words! We are thrilled to hear about your positive experience with our team. It's our goal to provide professional and compassionate service, and we're glad we could make a stressful situation easier for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAs a first-time buyer, I found King & Chasemore incredibly helpful throughout the whole process. The team were friendly, professional, (notably Rebecca, Harry and Andrea) and always happy to explain things clearly, which made everything feel far less overwhelming. They were easy to contact, kept me updated at every stage, and answered all my questions patiently. I really appreciated their help, and I would definitely recommend King & Chasemore to other first-time buyers looking for a smooth and reassuring experience.
Agent replied · 17 April 2026
Thank you so much for your kind words, we are thrilled to hear about your positive experience with our team at King & Chasemore. It was a pleasure to assist you throughout your first-time buying process and we are glad we could make it a smooth and reassuring experience. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We really appreciate your feedback and are so happy to know you enjoyed your experience so much! We’d love to hear any other details if you have the time!
5/5
GoogleHad an amazing experience with Andy and Neill. I was in Crawley for the day to view rent properties and had my schedule suddenly change. I called Neill and within an hour he was able to set me up with viewings for times that worked for me. Not only were they able to pick me up but they were kind enough to drop me off at a viewing with another agent which saved me £££ in Uber rides. They know their stuff and are super fun. The entire viewing process was a blast with these guys and I would highly recommend them. - John
Agent replied · 16 April 2026
Thank you for your kind words, John! We are happy to have provided you with a smooth and enjoyable experience while searching for rental properties. Our team is always willing to go the extra mile for our clients. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleThis guys are soo good , talking soo nicely very good experiance with them .
Agent replied · 16 April 2026
Thank you for your kind words! We are glad to hear that you had a great experience with our team. We always strive to provide excellent customer service and we're thrilled that it made a positive impact on you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRental: The Team were amazing! Very smooth process and communication was great. Simple process and was overall a very pleasant experience. Absolutely would recommend 👍 …
Agent replied · 16 April 2026
Thank you so much for the kind words! We are thrilled to hear that your rental experience was a success and that our team provided great service. We appreciate the recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
5/5
GoogleFantastic experience with King and Chasemore, Andy was exceptionally helpful with this being my first private rented property he was able to offer me support during the transaction and answered any questions i had with plentiful knowledge. The whole team were friendly and very easy to communicate with and always offered their help.
Agent replied · 16 April 2026
Thank you for choosing King and Chasemore! We're thrilled to hear that Andy and our team provided you with exceptional service. We pride ourselves on our knowledge and friendly communication. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleBrilliant service! Communication was excellent and moved me into a property within one week! Recommend them to anyone moving to the area
Agent replied · 16 April 2026
Thank you for your kind words! We take pride in providing efficient and reliable service to our clients. We are thrilled to have helped you find your new home in just one week. Thank you for recommending us to others, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAmazing!
Agent replied · 16 April 2026
"Thank you so much for your kind words! It makes our day to hear that you had an amazing experience with us. We are grateful to have such wonderful customers like you! Best wishes, Lucy, Customer Feedback and Support Team
4/5
GoogleVery friendly helpful team. Making my first rental a smooth and stressless experience
Agent replied · 16 April 2026
Thank you for your kind words! Our team strives to provide top-notch customer service and we're glad we could make your rental experience stress-free. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMadi is highly professional as she is hardworking, really pleasant and communicates well. I trust her judgement completely, and I always feel prioritised when I speak to her. She is surrounded by an excellent team at the Steyning branch, and it's an absolute pleasure working with her through the sale of my property. I highly recommend her services to anyone wishing to buy or sale in the area
Agent replied · 16 April 2026
Thank you so much for your kind words! We take great pride in providing exceptional service to our clients and it's wonderful to hear that our hard work and communication have made a positive impact. We truly value your trust in us and are grateful for the opportunity to work with you. Thank you for recommending us - it means a lot! Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMax was very helpful and kind throughout the whole process, and Adam was always quick responding to any issues we had.
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide excellent customer service and are delighted to hear that Max and Adam were able to assist you during the process. Your satisfaction is our top priority. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMax very useful man
Agent replied · 16 April 2026
Thank you for taking the time to leave us a review! We're so glad to hear that Max was able to provide you with useful assistance. We truly value your feedback and are here to help anytime. Kind regards, Lucy, Customer Feedback and Support Team
2/5
GoogleI wouldn't recommend as hardly saw the senior sales agent after she had signed us up. Communication went through very junior staff and generally calls were ignored. The buyers estate agent got really frustrated too by the lack of response and poor communication
Agent replied · 16 April 2026
Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleMet with Emily yesterday and she showed us round 3 properties. She rearranged her schedule as we only had 1 day for visits Lovely, personable, professional and not pushy. Answered questions with knowledge.
Agent replied · 16 April 2026
Thank you for your kind words, we're so glad Emily was able to provide you with a great experience! Our team strives to be personable and professional while helping you find the perfect property. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleProbably one of the best estate agents I’ve ever dealt with. Super efficient, excellent customer service and very good communication all the way through the sale (and I was the buyer). From initial discussions with Paddy and Tom, then follow up conversations with Tamara, Chloe and Alice, right through to having a key delivered to me in person by Katie, all made the purchase seamless. Highly recommend Patons.
Agent replied · 13 January 2026
Thank you Terry. Reviews like this means so much to us all.
5/5
GoogleI recently moved into a two-bedroom flat in Newhaven and was dealing with Kirsty throughout the process. She was professional, efficient, and very helpful from start to finish. Communication was clear and timely, and the entire move-in process was handled smoothly and with care. I appreciated her attention to detail and support, which made the experience straightforward and stress-free. So, Kirsty if you're seeing this Thanks a lot for your Help..
Agent replied · 13 January 2026
Thank you for your kind words! We're thrilled to hear that Kirsty made your move-in process stress-free and smooth. Our team takes pride in providing professional and efficient service, and we're so glad you had a great experience. Kind regards, Lucy Mawer, Customer Feedback and Support Team
4/5
GoogleVery friendly helpful team. Making my first rental a smooth and stressless experience
Agent replied · 10 October 2026
Thank you for your kind words! Our team strives to provide top-notch customer service and we're glad we could make your rental experience stress-free. Kind regards, Lucy, Customer Feedback and Support Team
4/5
GoogleRecently purchased a house through King and Chasemore, Midhurst. When our offer was accepted we were handed over to Amy who was fantastic is keeping everything moving and pushing things through quickly. Being a first time buyer, Amy was great at helping explaining the process and timeline for me.
Agent replied · 10 October 2026
"Thank you for choosing King and Chasemore, Midhurst for your home purchase! We are thrilled that Amy provided exceptional service, guiding you through the process with ease. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleIt was really superb experience with king and chasemore, There was a link for everything thing one needed to fill and if it not clear enough you put a call through they explain exactly what is needed. Thanks you all, at King and chesemore.
Agent replied · 25 January 2026
Thank you for your kind words and positive feedback! We are thrilled to hear that you had a superb experience with us and that our team was able to assist you every step of the way. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI was recommended to Tom by Louis for a mortgage appointment. I was very pleased to find out I could afford more than what I thought and it was very helpful. Many thanks to Louis and Tom.
Agent replied · 25 January 2026
Thank you for your kind words! We're thrilled to hear that our team was able to exceed your expectations and help you explore more options for your mortgage. Kind regards, Lucy, Customer Feedback and Support Team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about King & Chasemore
Which King & Chasemore office has the most reviews?
Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.
Where are the King & Chasemore offices?
The 15 King & Chasemore offices, by town:
- Berwick-Upon-Tweed: Berwick-Upon-Tweed, TD15 1TB
- Bognor Regis (18 Station Road): 18 Station Road, Bognor Regis, PO21 1QE
- Bognor Regis Sales: 18 Station Road, Bognor Regis, PO21 1QE, PO21 1QE
- Brighton: 49-50 Lewes Road, Brighton, BN2 3HW
- Brighton and Hove: 20 Church Road, Hove, BN3 2FN, Brighton and Hove, BN3 2FN
- Chichester (57 North Street): 57 North Street, Chichester, PO19 1NB
- Chichester Sales: 57 North Street, Chichester, PO19 1NB, PO19 1NB
- Crawley: 45 High Street, Crawley, RH10 1BQ
- Hove: 20, Church Road, Hove, BN3 2FN
- Midhurst: West Street, Midhurst, GU29 9NQ
- Midhurst Sales: West Street, Midhurst, GU29 9NQ, Chichester, GU29 9NQ
- Saltdean: 28 Longridge Avenue, Saltdean, BN2 8LJ
- Steyning: 29 High Street, Steyning, BN44 3YE
- Worthing (15 Chapel Road): 15 Chapel Road, Worthing, BN11 1EG
- Worthing Sales: 15 Chapel Road, Broadwater, Worthing, BN11 1EG, BN11 1EG
Has King & Chasemore won any awards?
Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.
