King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

★★★★★ 1/5

Google

The worst experience with a letting agency. My husband, our 2 years old and myself have been left without accommodation on a Friday afternoon (3 days away from the date we were giving our old flat back). We visited the flat in the summer, it needed work but after negotiations with the landlord we agreed to take it and do some of it ourselves for a lower rent. We did notice a weird smell in the entrance on the first visit and ask the letting agent to find out what it was and make sure that was fixed before we move in (we thought that was the fish & chips shop next door). We got a call from the agent 2 days before we were due to move in letting us know that the smell was coming from under the stairs and it was because it was infested with rats but being Cleaned and fixed. The agent even ask me if I wanted to pay the deposit that day on the phone. Which obviously I refused and I asked her to see the flat one last time before we pay or sign anything. Few days later on the Friday the agent was over 1hour late to show us the flat because the cleaner did not bring back the keys after cleaning the property. After a long wait outside the property she finally arrived and there we found that the flat was not clean, We saw obvious traces of alive rats under the stairs but also upstairs in the kitchen (behind dirty cooker) and under the bath. The place was dirty and not cleared from the previous tenants garbage. Having a toddler we refused to move in or pay any deposit. The agent told us they had nothing else to offer and that was the end of it!!!! Oh yes she apologised and wish us good luck on finding a new house.

Laurie · 23 June 2018 · King & Chasemore Hove

★★★★★ 1/5

Google

They have cost me and my partner almost 3 thousand pounds, because they told us they had looked over our contract and saw we could move out early and now telling us we can't this building we live in me and my partner have been violently attacked by druggys and now they do this to us, we have to pay for their mistake I will never recommend king and chasemore ever

Jay · 23 June 2018 · King & Chasemore Worthing (15 Chapel Road)

★★★★★ 1/5

Google

BUNCH OF IDIOTS!!!! My son Rung up yesterday to book a time for 11:15 to view a house down cottenham road in worthing. Got a call at 10am today to say the agent showing us around MIGHT be 5 miniteslate as she has a viewing in LITTLEHAMPTON at 10:45?! He turned up with his partner and 7 yearold daughter at 11:20 11:35 rolls past still nothing, he rung up and had to keep trying for 10 minutes before they final answer to tell him they will find out where the agent is and phone him back which never happened. 10 minutes later the person that was due to view the house AFTER him turned up, with a young child. Another 10 minutes off trying to get hold of the office, he phoned me up to collect him which took me 20 minutes to get to him and STILL no sign of the agent?!?!?! Simply appauling!! I intend on putting a letter through the door later to explain everything to the home owner, seeing as I agreed to pay a years rent up front for my son when he found the house he wanted (which seemed to be this one!) I'm sure he'd love to hear how much money you've just lost him!!

BigRob · 23 June 2018 · King & Chasemore Worthing (15 Chapel Road)

★★★★★ 3/5

Google

I always use King and Chasemore Worthing for my property sales and purchases. The communication is fantastic, always updating me on viewing feedback and deal with the whole transaction for me. A cut above the rest, I would recommend them time and time again.

Rebecca · 23 June 2018 · King & Chasemore Worthing (15 Chapel Road)

★★★★★ 5/5

Google

I rented from these guys and they were pleasant, always helpful and charmingly non-corporate as you'd expect from a local agency

Paul · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 4/5

Google

Good service. Only downside is that due to the agent being in training/ off during the week no one at all to answer emails/phone calls for these days due to only one staff member working in lettings.

Henrietta · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Excellent professional service provided by Adam Denton at King and Chasemore. The whole process of moving into the new property was stress free. Thank you

Graham · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Adam provided a very efficient and friendly service - he found a suitable tenant within one day and she moved in, all checks having been completed, the next working day! Recommended.

Michael · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Excellent customer service. It was indeed a smooth process from our letting agent Adam. Thank you so much. Will definitely recommend King and Chasemore to my friends.

Richard · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 4/5

Google

Adam Denton at King & Chasemore has been extremely helpful and professional in letting me my studio flat. He communicates in detail, intercedes and is able to turn situations around very quick. I certainly recommend working with this agency.

Marouschka · 22 June 2018 · King & Chasemore Saltdean

★★★★★ 5/5

Google

Thanks a lot King and Chasemore, very efficient and very professional service ,the whole thing went smoothly, i wouldn't hesitate to use them again.

Kev · 22 June 2018 · King & Chasemore Brighton

★★★★★ 5/5

Google

I don’t want to give my details as I use many different agents for buying and selling through the city but I must say King and Chasemore have always been the most professional company to deal with, constant communication excellent negotiators in Perry and Jenny who know their stuff superb service from start to finish and by finish I mean until completion not just until an offer likes most agents I deal with

Andrew · 22 June 2018 · King & Chasemore Brighton

★★★★★ 3/5

Google

I always use King and Chasemore Worthing for my property sales and purchases. The communication is fantastic, always updating me on viewing feedback and deal with the whole transaction for me. A cut above the rest, I would recommend them time and time again.

Rebecca · 13 January 2018 · King & Chasemore Worthing Sales

★★★★★ 1/5

Google

Desorganised letting department very unprofessional.

Xavi · 27 October 2017 · King & Chasemore Hove Sales

★★★★★ 5/5

Google

in brief they are "The best of Brighton and Hove",

Oubaida · 27 October 2017 · King & Chasemore Hove Sales

★★★★★ 1/5

Google

Nightmare not an estate agency!!! We had the worst letting experience ever. Communication is impossible unless you make an official complaint. People you need to speak to are never available. Property managers are also never available, unless there is complaint from the building management about the leak in the property. And even after that, the work is left unfinished, the carpet ripped off/central heating switched off (for 10 days in the middle of the winter, seriously K&C?). The fridge doesn't work in the property? not a problem, only 6 weeks to take a decision. 6 weeks without the fridge with a small baby should not be a problem right. Nightmare, nightmare and a rip off, they also over charge for everything!!!

Ewa · 27 October 2017 · King & Chasemore Hove Sales

★★★★★ 5/5

Google

Sammy from King and Chasemore Worthing was very helpful when I was looking for a new home. All the staff were polite and efficient, and the whole process was smooth from start to finish.

Stuart · 26 October 2017 · King & Chasemore Worthing Sales

★★★★★ 5/5

Google

Very helpful, attentive and friendly staff. I dealt with a few different people throughout the process but the transition was always very very smooth. Wouldn't hesitate to recommend.

Joe · 26 August 2017 · King & Chasemore Crawley

★★★★★ 5/5

Google

in brief they are "The best of Brighton and Hove",

Oubaida · 23 June 2017 · King & Chasemore Hove

★★★★★ 5/5

Google

Very happy with the service: personal and much better than other agents I have used.

Sam · 23 June 2017 · King & Chasemore Hove

★★★★★ 5/5

Google

Great service! Highly recommended. Very professional and efficient. We were assisted by Jonathan who was very friendly, helpful and efficient.

Jorge · 23 June 2017 · King & Chasemore Hove

★★★★★ 1/5

Google

Don't touch them with a barge pole. Pushy, high fees, over valued the property, and when I changed my mind they wouldn't give my deposit back and only 24 hours into the contract ! Had to query the transaction with my bank to get the refund. Should be called Thieves and Chasemore.

Dean · 23 June 2017 · King & Chasemore Hove

★★★★★ 1/5

Google

(They asked me to review before I had my deposit and I gave 5 starts before! They are very cheeky and now I have edited my review) Avoid this guys. Lies after lies...just to charge you something before they give your deposit back. My advice to prevent similar situation: Make sure you have someone from the agency with you when you leave the flat, so that they won't be able to make up some excuse and trick you. Please be aware and protect your money.

Roger · 23 June 2017 · King & Chasemore Hove

★★★★★ 1/5

Google

Nightmare not an estate agency!!! We had the worst letting experience ever. Communication is impossible unless you make an official complaint. People you need to speak to are never available. Property managers are also never available, unless there is complaint from the building management about the leak in the property. And even after that, the work is left unfinished, the carpet ripped off/central heating switched off (for 10 days in the middle of the winter, seriously K&C?). The fridge doesn't work in the property? not a problem, only 6 weeks to take a decision. 6 weeks without the fridge with a small baby should not be a problem right. Nightmare, nightmare and a rip off, they also over charge for everything!!!

Ewa · 23 June 2017 · King & Chasemore Hove