Trusted Agent profile

King & Chasemore estate agents in Crawley, Brighton, Hove and 8 more

4.7

★★★★★ Excellent

2,580 reviews across 15 offices and 3 platforms

King & Chasemore has 15 offices, in Crawley, Brighton, Hove, Brighton and Hove, Worthing (two offices), Saltdean, Chichester (three offices), Bognor Regis (two offices), Midhurst, Steyning and Berwick-Upon-Tweed. Together they have 2,580 reviews on three platforms, rated 4.7 out of 5 overall.

Google logo

4.8 / 5

2,525

Reviews on Google

All 15 offices

Facebook logo

2.7 / 5

37

Reviews on Facebook

All 15 offices

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Our offices

King & Chasemore's 15 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,525 reviews on Google only. Show every review

1/5

Google

Very dissapointed in this company. Seems they took advantage of someone from another country, as well as someone who's never rented through an agency before. Asked the woman upfront if all I would be paying was on the form she had distributed to me, as well as six months rent upfront. She agreed, so I would go ahead with the deposit, then, promptly took the form away from me, so I wouldn't have evidence to use against her. Then, was told I had to pay separately for council tax, water, electricity and Internet. And that I wouldn't be able to get my deposit back, even though I'm a student and single Mom!

Andrea · 26 October 2019 · King & Chasemore Chichester (57 North Street)

Agent replied · 24 October 2024

Hi Andrea, Thank you for taking the time to leave us your feedback and it is very important to us. Council Tax, Utilities and the internet services are usually separate to any rental amount advertised because they are charged by separate parties. Should you wish to discuss your experience further we would be more than grateful for any addition feedback. You can contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

I used King and Chasemore to sell my Chichester property. They (Keith in particular) were very active to find a buyer. They handled all the appointments and kept me advised at all times. They had great communication with me at all times. They successfully sold my property and were competitive with their fee. I would recommend them without hesitation for selling a property.

Roger · 26 October 2019 · King & Chasemore Chichester (57 North Street)

Agent replied · 24 October 2024

Thank you Roger, your kind words and review are very much appreciated. Best wishes, Mark

4/5

Google

Rating only, no written review.

Peter · 26 October 2019 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Thank you Peter for taking the time to leave us your rating. Kind regards, Scott

5/5

Google

Rating only, no written review.

Iuliana · 26 October 2019 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Thank you Iuliana for the 5* review. Kind regards, Lucy

5/5

Google

Great team, who is always ready to help. Would highly recommend! Thanks, guys x

Alisa · 26 October 2019 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Many thanks Alisa for your 5* review and recommendation. Best wishes, Tracey.

5/5

Google

Everybody has been extremely helpful. Any problems that have come have been dealt with quickly.

Robert · 26 October 2019 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Hi Robert, thanks for your 5* review. Great to read you had a good experience with King & Chasemore. Best wishes, Tracey.

5/5

Google

Recently moved into rented accommodation, outstanding service from Rebecca at the worthing branch from start to finish. Very professional and efficient branch.

Lewis · 26 October 2019 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Thank you Lewis for taking the time to leave us this excellent review, it's great to see that the Kind & Chasemore team were once again able to provide their proven, 5* service! Best wishes, Lucy.

2/5

Google

Looking to buy a 1 bed flat. Viewing was good put in 2 offers and was prepared to bid further but in 2 weeks was never contacted by Josh or even told if my offers had been rejected or accepted . Overall dissapointing experience. Paul king

Paul · 26 October 2019 · King & Chasemore Worthing Sales

Agent replied · 24 October 2024

Thank you for taking the time to leave us your feedback and I would like to assure you that your feedback will be passed on to the Regional Manager. However, if you wish to discuss your concerns further, please feel free to contact us via review@countrywide.co.uk Kind regards, Mike.

5/5

Google

we are currently going through our first adventure in searching for a charming flat to make it our home. Despite my rather unprepared surprise visit Hannah was fabulous and polite. On our further way through the jungle of flat-searching she accompanies us and reliably keeps us update about places we might like. So far we are happy with the service.

Rona · 26 October 2019 · King & Chasemore Hove

Agent replied · 24 October 2024

Thank you Rona for your great 5*review! It's wonderful to read that you are kept fully informed and up to date by our Kings & Chasemore branch. Many thanks again, Lucy.

5/5

Google

Rating only, no written review.

Mariola · 25 October 2019 · King & Chasemore Bognor Regis Sales

Agent replied · 23 October 2024

Thank you Mariola for the 5* review. Kind regards, Lucy

5/5

Google

I recently decided to rent my property and the guidance and advice I recieved from all concerned was first class. I have withdrawn the property for personal reasons and even though I have wasted some lovely people’s time they were understanding and very kind. Thank you to all.

Marilyn · 25 October 2019 · King & Chasemore Bognor Regis Sales

Agent replied · 23 October 2024

Hi Marilyn Thank you very much for this review and 5* rating! I am delighted to hear that the team provided such good service! Kind regards, Jake

5/5

Google

A big thank you to Dean Bowden mortgage consultant. From seeing Dean to mortgage offer 8 days. From completing the mortgage paperwork to exchange of contracts 3 weeks. Thanks Dean!!!

Edward · 25 October 2019 · King & Chasemore Bognor Regis Sales

Agent replied · 23 October 2024

Thank you Edward for recognising Dean with your 5* review! Kind regards, Scott

5/5

Google

Keith is a true salesman; always polite and has your best interest at heart.

Abbey · 25 October 2019 · King & Chasemore Chichester Sales

Agent replied · 23 October 2024

Thank you for your 5* review! Best wishes, Scott

5/5

Google

I have used the Midhurst Branch of K&C for letting a property since 2003. During this time I've dealt with many different staff members and all of them have been unfailingly helpful and accurate in their information.

Peter · 25 October 2019 · King & Chasemore Chichester Sales

Agent replied · 23 October 2024

Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

I am selling my property with King & Chasemore & I just want to say that the support from Keith and Chris has been brilliant, with a very positive attitude, thank you both very much. Best wishes Mel

Mel · 25 October 2019 · King & Chasemore Chichester Sales

Agent replied · 23 October 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the King & Chasemore team were once again able to provide their proven, 5* service! Best wishes, Lucy.

1/5

Google

Very dissapointed in this company. Seems they took advantage of someone from another country, as well as someone who's never rented through an agency before. Asked the woman upfront if all I would be paying was on the form she had distributed to me, as well as six months rent upfront. She agreed, so I would go ahead with the deposit, then, promptly took the form away from me, so I wouldn't have evidence to use against her. Then, was told I had to pay separately for council tax, water, electricity and Internet. And that I wouldn't be able to get my deposit back, even though I'm a student and single Mom!

Andrea · 25 October 2019 · King & Chasemore Chichester Sales

Agent replied · 23 October 2024

Hi Andrea, Thank you for taking the time to leave us your feedback and it is very important to us. Council Tax, Utilities and the internet services are usually separate to any rental amount advertised because they are charged by separate parties. Should you wish to discuss your experience further we would be more than grateful for any addition feedback. You can contact us via review@countrywide.co.uk. Kind regards, Scott

5/5

Google

I used King and Chasemore to sell my Chichester property. They (Keith in particular) were very active to find a buyer. They handled all the appointments and kept me advised at all times. They had great communication with me at all times. They successfully sold my property and were competitive with their fee. I would recommend them without hesitation for selling a property.

Roger · 25 October 2019 · King & Chasemore Chichester Sales

Agent replied · 23 October 2024

Thank you Roger, your kind words and review are very much appreciated. Best wishes, Mark

5/5

Google

Very good service, always happy to help.

Grieco · 26 August 2019 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your 5* review!

5/5

Google

Very flexible, and extremely helpful with my rent. Highly recommended agency.

Laszlo · 26 August 2019 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your 5* review and kind comments! Best wishes, Scott

5/5

Google

After losing the first buyer, Bruno and his team quickly remarketed the property and successfully guided the sale through. A big thanks for hard work and good communications, something which is essential to a seller.

Ian · 26 August 2019 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your 5* review and kind comments! Best wishes, Scott

5/5

Google

Excellent customer service. Friendly, cheerful and go the extra mile. Made moving into our new home less stressful by providing exceptional support throughout the process. Thank you

Krissel · 26 August 2019 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you Krissel for recognising our hardworking King & Chasemore team with your 5* review! I will make sure your kind words are made known to our local team. Best wishes, Scott

5/5

Google

These guys were great from the start. Bruno, Neill and the rest of the team were always available on the phone or email and pushed all the way to completion day. Top team well worth using!

Makka1981 · 26 August 2019 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.

5/5

Google

The customer service experience is absolutely phenomenal. Hand on heart the best agency out there.. I'd definitely recommend coming here for anyone looking to buy or rent, you will receive amaaazzzzing service!! Ask for Rebecca, she's THE best!

XSx · 26 August 2019 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thanks for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy

5/5

Google

Jess made the move into our dream home a breeze! Her and the team were always there to answer any and all questions promptly with the utmost professionalism! Highly recommend this agency, as from the beginning you can tell that they care greatly for their clients happiness. Thank you king and chasemore!

Oliver · 26 August 2019 · King & Chasemore Crawley

Agent replied · 24 August 2024

Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for King & Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

King & Chasemore and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021

Source: ESTAS winners lists, as published, linked by year.

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Questions about King & Chasemore

Which King & Chasemore office has the most reviews?

Crawley has the most, with 551 reviews rated 4.8 out of 5, followed by Brighton with 256.

Where are the King & Chasemore offices?

The 15 King & Chasemore offices, by town:

Has King & Chasemore won any awards?

Yes. In The Trusted Agent 2026 awards, Crawley won Platinum, Brighton won Trusted Agent and four more branches won Trusted Agent. At the ESTAS 2021 awards its branches won 2 Silver and 2 Best in County awards. The group and its branches have also won 3 other industry awards since 2020.

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