5/5
GoogleMatthieu was incredible. He was super responsive and helpful. I was very happy with the overall service. thanks
Agent replied
Thank you for your kind review Ashley.
Trusted Agent profile · Greater London
Verified
Keatons reviews in London - Shoreditch, London - Stratford, London - Wanstead and 4 more
★★★★★
396 reviews across 7 offices and 3 platforms
Keatons has seven offices, in London - Shoreditch, London - Stratford, London - Wanstead, London - Hackney, London - Bow, London - Kentish Town and London - Canary Wharf (Greater London). Together they have 396 reviews on three platforms, rated 4.7 out of 5 overall.
332
Reviews on Google
All 7 offices
39
Reviews on Facebook
Business-wide
25
Reviews on View Agents
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers8 reviews
First off, let me say Jonathan at Hackney is a 5-Star! This is the first time I am selling a property, and Jonathan has been very helpful right from the ...Read all 8 from sellers
Buyers5 reviews
I have just completed on my property in Stratford and I can't thank the team at Keatons in Stratford highly enough. Being a first time buyer I was obviously ...Read all 5 from buyers
Landlords6 reviews
A professional ,honest and knowledgeablle agent that I will be using again.. The lettings Manager Marc lisson and lettings coordinator Charlotte were very ...Read all 6 from landlords
Tenants4 reviews
Would like to say a massive thank you to the rental team at Keatons! From beginning to end I felt the staff went out of there way to make sure the move in ...Read all 4 from tenants
Our offices
Keatons's seven offices, most reviewed first. Each has its own page.
- Keatons London - Shoreditch6-8 Great Eastern Street, EC2A 3NT373 reviews · 332 on Google (4.8)10 in the last 90 days
- Keatons London - Stratford152 The Grove, E15 1NS42 reviews · 0 on Google0 in the last 90 days
- Keatons London - Wanstead1-3 Station Parade, E11 1QF38 reviews · 0 on Google0 in the last 90 days
- Keatons London - Hackney352 Mare Street, E8 1HR37 reviews · 0 on Google0 in the last 90 days
- Keatons London - Bow397-399 Mile End Road, E3 4PB35 reviews · 0 on Google0 in the last 90 days
- Keatons London - Kentish Town168-172 Kentish Town Road, NW5 2AG20 reviews · 0 on Google0 in the last 90 days
- Keatons London - Canary WharfQuayside House, 2 Westferry Road, E14 8JT13 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Keatons office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat experience with Keaton. Matthieu handled all the process from start to finish and was extremly helpful.
Agent replied
That's great to hear, thank you for your kind review.
5/5
GoogleMarissa has been really helpful throughout the process. It's great to work with someone who always responds quickly and who pays attention to detail.
Agent replied
That's great to hear, thank you for your review Baris.
5/5
GoogleMarissa has been proactive in sending relevant offers, quickly understood our needs and was brilliant during viewing. Good experience.
Agent replied
That's great to hear, thank you for your review Antoine.
5/5
GoogleMarissa was fantastic from start to finish. Whole process was seamless and she was on hand to answer any questions that I had. Highly recommend using this service.
Agent replied
That's great to hear, thank you Ezzeldean.
5/5
GoogleWe've been finalising a tenancy agreement with Matthieu at Keatons. He's been friendly and responsive at every stage and great at helping us view the property/ answering any questions we may have :)
Agent replied
That's great to hear, thank you for your review Amelia.
5/5
GoogleWe sold a flat in London with Keatons and the process was really smooth, Jas Singh was the agent dealing with the sale and he went above and beyond to contact various people to ensure the sale went through when it was looking a little shaky at one point. I would therefore recommend this agency and Jas as well
Agent replied
That's fantastic to hear, thank you for your review.
5/5
GoogleI have just moved into my new home which was sold by Keatons in Shoreditch. It was a particularly long and arduous purchase but both Jas and Jon at Keatons were brilliant at every step of the way. They were extremely helpful throughout the whole process, and communicated clearly and professionally at every step, and there were a lot of steps and missteps. They really did go above and beyond to ensure the purchase went through and I wouldn't hesitate to use them in the future. In fact I am almost missing speaking to them on a daily basis.
Agent replied
Thank you for your review Shona, that's fantastic to hear.
5/5
GoogleJoe, Jas and Jon at Keatons Bow were all very professional in helping us sell our house in Mile End, for a little over the asking price. The buyers proved to be somewhat awkward to deal with but eventually the sale went through, thanks in no small part to Keatons' professionalism and diplomacy
Agent replied
Thank you for your kind review Maggie.
5/5
GoogleMarissa was so helpful and kept us updated throughout the whole process! Really good experience.
Agent replied
That's great to hear, thank you for your review Dani.
5/5
GoogleAfter struggling to locate the perfect home in London for weeks, Matthieu Grimaldi helped my partner and I find our dream home in Shoreditch! He was extremely responsive, provided constant updates and was transparent throughout the process. I hopefully won't have to move again, but if I do, Matthieu will be the first person I call.
Agent replied
That's fantastic to hear, thank you for your review Nicholas.
5/5
GoogleRecently had my first experience with Keatons agents and I couldn't reccomend it more. My agent, Marissa, was great from the moment we met, being as supportive as possible and incredibly responsive whenever I got in touch, regardless of what time of day it was. Moving into a beautiful apartment very soon and its all down to her efforts!
Agent replied
That's great to hear, thank you for the review Timi.
5/5
GoogleI worked with Marissa Landy who helped me find a property. I am new to London and the UK so I was seriously impressed with how easy and seamless she made the process. Marissa kept me in mind for a property that was not even on the market yet and was able to show it to me and help prepare my offer all within a few hours. I am very please with my experience and how helpful she has been throughout the process
Agent replied
That's fantastic to hear, thank you for your kind review Rachel.
5/5
GoogleAbsolutely excellent working with Keatons, namely our agent Ben Fidler. Within an hour of viewing a property we were signing contracts! His communication, manner, and professionalism is all impeccable. Thank you so much Ben!PositiveResponsiveness, Professionalism
Agent replied
That's fantastic to hear thank you for your review Jessica.
5/5
GoogleWe had a very good experience working with Jas Sing from the Shoreditch office. He was very responsive and helpful throughout the whole process and great with negotiation, we felt in good hands. I'd also like to mention the sales coordination team, especially Patricia, who explained everything in a clear and calm manner and was fantastic to work with.PositiveResponsiveness, Professionalism
Agent replied
That's great to hear, thank you for the review Pascal.
5/5
GoogleExcellent first time experience with the Keatons team. Ben Fidler was fantastic start to finish, providing us with a great level of service that was engaging and pro-active. The process in finding our new place was very smooth and we would highly recommend Keatons and Ben going forward..
Agent replied
That's fantastic to hear, thank you Ravi.
5/5
GoogleBen and his lettings team give great service - great advice and always timely and professional in their responses.
Agent replied
That's fantastic to hear, thank you for your review Natascha.
5/5
GoogleAs an international applicant, Ben F. made the application process a breeze! He was quick to respond, easy to communicate with, and provided assurance that my application would be processed with integrity and transparency. Looking forward to working with Keatons in the future!
Agent replied
That's great to hear, thank you for your review Quinn.
5/5
GoogleI just signed my contract after having contacted Keatons about an apartment only 48h ago. Ben was incredibly helpful and friendly and I am excited to move in!
Agent replied
That's fantastic to hear, thank you Melissa.
5/5
GoogleKeaton's were both friendly and efficient and found us the perfect tenant for our property within two days of being advertised. Namecheck to Benjamin Fidler and Ross Fowler in the Shoreditch office, thanks guys...Highly recommended!
Agent replied
That's fantastic to hear, thank you for your review.
5/5
GoogleI've recently had the pleasure of working with Benjamin Fidler and I can not recommend him enough! He was incredibly professional, timely in his responses, and really worked hard to get us our dream flat.
Agent replied
That's fantastic to hear, thank you for your review Nashwa.
5/5
GoogleRating only, no written review.
Agent replied
Thank you for the 5 stars Judy.
5/5
GoogleI was very pleased with the renting service provided by Keatons. I greatly appreciated the help I received from Benjamin Fidler who was very quick and polite in answering all my questions.
Agent replied
That's fantastic to hear, thank you for the review Anita.
4/5
GoogleRating only, no written review.
Agent replied
Thank you for the rating Haris.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Keatons
How many reviews does Keatons have?
Keatons has 396 reviews across its seven offices, rated 4.7 out of 5 overall: 332 on Google, 39 on Facebook, 25 on View Agents. Company-wide Facebook reviews for Keatons are counted once, not once per office.
Which Keatons office has the most reviews?
London - Shoreditch has the most, with 373 reviews rated 4.7 out of 5, followed by London - Stratford with 42.
Where are the Keatons offices?
The seven Keatons offices, by town:
- London - Bow: 397-399 Mile End Road, London - Bow, Greater London, E3 4PB
- London - Canary Wharf: Quayside House, 2 Westferry Road, London - Canary Wharf, Greater London, E14 8JT
- London - Hackney: 352 Mare Street, London - Hackney, Greater London, E8 1HR
- London - Kentish Town: 168-172 Kentish Town Road, London - Kentish Town, Greater London, NW5 2AG
- London - Shoreditch: 6-8 Great Eastern Street, London - Shoreditch, Greater London, EC2A 3NT
- London - Stratford: 152 The Grove, London - Stratford, Greater London, E15 1NS
- London - Wanstead: 1-3 Station Parade, London - Wanstead, Greater London, E11 1QF
What do sellers say about Keatons?
8 reviews from sellers, rated 4.9 out of 5 on average. For example, A customer wrote: "First off, let me say Jonathan at Hackney is a 5-Star! This is the first time I am selling a property, and Jonathan has been very helpful right from the ..."
What do buyers say about Keatons?
5 reviews from buyers, rated 4.6 out of 5 on average. For example, Michael wrote: "I have just completed on my property in Stratford and I can't thank the team at Keatons in Stratford highly enough. Being a first time buyer I was obviously ..."
What do landlords say about Keatons?
6 reviews from landlords, rated 5.0 out of 5 on average. For example, A customer wrote: "A professional ,honest and knowledgeablle agent that I will be using again.. The lettings Manager Marc lisson and lettings coordinator Charlotte were very ..."
What do tenants say about Keatons?
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Anonymous wrote: "Would like to say a massive thank you to the rental team at Keatons! From beginning to end I felt the staff went out of there way to make sure the move in ..."
Has Keatons won any awards?
Yes. In The Trusted Agent 2026 awards: Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London - Shoreditch won Trusted Agent.
