Every review we hold for the London - Canary Wharf office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookAbsolutely unprofessional, unethical, careless and shameless company. I really doubt any of the good reviews are real, just the fact that reviews on most platforms are either 1 star or 5 stars give you a clue that they may be using friends to manipulate their scores, I really cannot understand it otherwise. I wish I had checked them before... they use unfair trading practices to get you into the contract and once they have your money, that’s it, they’re done, service completed. Unlawful statements and threats seem to be their common practice, they just make them so naturally that it is absolutely unbelievable. 4th time I moved in East London, 1st time I received such a poor service. Funny enough, they claim to be the best agents in East London!
Bego · 2 May 2019
Agent replied · 24 October 2025
Hi Bego, we’re very sorry to hear that you’ve had a bad experience with Keatons, and we assure you your comments are being taken very seriously. Please could you email headoffice@keatons.com to discuss this further, so that we can investigate and resolve any issues.
★★★★★ 1/5
FacebookI’ve no idea where to start and finishing commenting how they handle maintenance issues and their customer service is simply so poor. Tenants have many duties and no rights! If not the right to get at ‘we apologise’ to any issue!
An update on my review..... I’ve envíen been told that as tenant I’m not even considered a customer! And that landlord are entitled to ask for any sum of money even though the reason goes against the tenancy agreement!!!!
Balandino · 9 August 2018
Agent replied · 24 October 2025
We’re very sorry to hear this Balandino and would appreciate if you could email further details to HeadOffice@keatons.com, so that we may help resolve any issues. Thank you, Keatons London
★★★★★ 5/5
FacebookAdvertising and promoting, this great investment opportunity is the only way I can say thank to you MR CALLAN MARSHALL, you are such an amazing person, and a Guru expert trader. Thanks for helping achieve all my dreams through you wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best decision in my life and that of my family, At first you turned my $1,000 to $10,500 in one week and I earned even more each week, I promise to announce this opportunity to the world....Thank you for being so efficient. Contact Mr Callan Marshall viaEmail: callanmarshall67@gmail.comWhatsApp: +1 (619) 736‑9796Facebook: Callan Marshall
Jallow · 3 June 2023
★★★★★ 5/5
FacebookI never believed it works this way, i was very doubtful about Bitcoin and all other online trading , I decided to risk $600 with Mrs Elizabeth Bays, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on,Email:elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431
Karabowh · 21 January 2023
★★★★★ 5/5
FacebookI saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to loseYou can contact her viaEmail: elizabethbays70@gmail.comWhatsApp: +1(209)896-9431Facebook: Elizabeth Bays
ẞøbèr · 7 April 2023
★★★★★ 1/5
FacebookKeatons London could improve by understanding that when a property they manage is wrecking someone else's they have a duty to:
Repair as soon as possible
LISTEN to the person reporting issues
Treat the affected party with respect though timely proactive follow-up
Generally behave professionally
you have done none of these things
Laura · 30 March 2023
★★★★★ 5/5
FacebookBy far the BEST customer service I have ever received! All the staff were so friendly and welcoming! They went above and beyond to find me the perfect property!
Kayleigh · 10 February 2017
★★★★★ 5/5
FacebookAwesome service! Thanks guys, will deffo recommend it to friends
David · 10 February 2017
★★★★★ 5/5
Facebookprompt and helpfull management
Husameddin · 25 May 2019
★★★★★ 5/5
FacebookRating only, no written review.
Sam · 10 February 2017
★★★★★ 5/5
FacebookRating only, no written review.
Seb · 10 February 2017
★★★★★ 5/5
FacebookRating only, no written review.
Marie · 10 February 2017
★★★★★ 5/5
Facebook5 stars
Holly · 10 February 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
