5/5
seller
sold and thought service was very good, would use agent again to buy or sell,

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★★★★★
8 reviews from sellers across 7 offices
8 reviews of Keatons come from sellers, rated 4.9 out of 5 on average, across seven offices. Checked 9 October 2026.
8 reviews from sellers, newest first, with the office each one is about.
5/5
seller
sold and thought service was very good, would use agent again to buy or sell,
5/5
Excellent, professional service with great communications
We recently sold our house in upper Leytonstone. Keatons worked incredibly hard to get the best price and our negotiator Keeley was absolutely superb in communications, although all the staff were excellent. We feel they offer a highly professional service with superb photography and would highly recommend them. David & Jon
4/5
First off, let me say Jonathan at Hackney is a 5-Star! This is the first time I am selling a property, and Jonathan has been very helpful right from the beginning. He has stablished a very good relationship with both my wife and myself from the very outset. When he went on holiday, we had an unpleasant experience with a dodgy buyer, but the rest of the staff, especially Rory, rallied and very quickly found another buyer. Once Jonathan came back from his holiday, he took charge and reassured us and drove our apprehensions away and has supported us throughout this process. We have now had an exchange and are awaiting completion. With Jonathan by our side, we are fully confidant of a smooth transaction. I have no hesitation in recommending Keatons to all my friends for a very friendly, professional and efficient service.
5/5
I will be recommending Keatons to anyone who wishes to sell their home. We could not have had a better service anywhere. Staff were always helpful and polite, they always informed us what was happening and sold our house in 3 days. Before selling we had numerous people viewing right from day one of us asking them to sell our house. Debby was our first contact then Kamal and Rory, but if you called the office whoever picked the telephone up was always helpful and knew what was happening with our property. All in all an excellent experience with a very good Agency.
5/5
Full price in a week
Absoluely amazed at how quickly they were able to sell it for us.
5/5
First class service!
Keatons Hackney office (specifically Debby and Rory) went the extra mile to ensure the smooth purchase of our property. We were frequently updated on progress, any issues and always kept in the loop. During our purchase we came across issues, however no question or matter was too small for Keatons - no phone call was left unreturned, no email was left unanswered and we felt like valued customers. Our sale unfortunately fell through twice but they helped us both times; giving us advice on our next steps, our best options and never made us feel as though it had been a waste of time. We have already issued interest in buying through them in the near future again, and have highly recommended them to close friends, family and others who are looking to buy around Hackney. The team made us feel very valued as customers and ultimately did all they could to keep us as their customers happy and fully informed at all times. Couldn't recommend enough.
5/5
What a fantastic agent! I could not have asked for more. They came round and gave me a realistic valuation for my property, which could not be said about the other agents. After just 4 days of being on the market Alex had sold it! Jack and his team are a credit to the company. I will definitely be using them in the furture!
5/5
I was very impressed with the overall sales team from start to finish. The price that I was able to obtain exceeded my expectations, the presentation of all the marketing was great and I found the sales coordinator very helpful through the process.
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8 reviews from sellers across seven offices, rated 4.9 out of 5 on average. For example, A customer wrote: "First off, let me say Jonathan at Hackney is a 5-Star! This is the first time I am selling a property, and Jonathan has been very helpful right from the ..."
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.