5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Many thanks for the 5 star review.
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
3,000 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,000 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
208
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL903 reviews · 684 on Google (4.8)49 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL883 reviews · 666 on Google (4.8)51 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ774 reviews · 574 on Google (4.9)37 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA531 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH513 reviews · 310 on Google (4.8)26 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ478 reviews · 259 on Google (4.8)31 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL312 reviews · 111 on Google (5.0)22 in the last 90 days
Latest reviews from every JW Wood office
Newest first, from every platform, with the office each review is about. First names only.
Google4/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Many thanks for the review :)
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you for the 5 star review. We look forward to working with you again in the future.
5/5
GoogleGreat really helpful estate agents.
Agent replied · 16 June 2024
Hi Colin, Thank you for your review! … More
5/5
GoogleExcellent efficient service, slightly undervalued the property but very helpful negociating the sale.
Agent replied · 16 June 2024
Hi Avril, thank you for your kind words. Glad we can get you on your way to your new home.
5/5
GoogleAmazing staff, always helpful, kept in touch all the time throughout the house buy process.
Agent replied · 16 June 2024
Hi Andrei, thank you for those very generous words. The team will be glad to hear! We will get you into your new home as soon as we can!
5/5
GoogleExcellent service from Sue Stephenson who always returns calls and liaised with all parties involved in the sale and purchase
Agent replied · 16 June 2024
Thank you for your kind words, we will make sure Sue sees your review. Our aim is to consistently provide excellent service and it is lovely when our clients acknowledge this. All the best in your new home.
5/5
GoogleVery friendly and helpful in advising and then quickly bringing my Dad's house to the market. Thanks very much to all involved, thanks.
5/5
GoogleAn excellent friendly service, informative and helpful from Barbara Smith. Any questions that couldn't be answered at the time were promptly followed up later. Thank you for your help and advice.
Agent replied · 16 June 2024
Hi Jim, Thank you for your kind words which we will share with Barbara. She is a … More
5/5
GoogleWe are very impressed with the professional service provided. Gill was tremendous supporting us throughout and resolving issues as soon as possible.
Agent replied · 16 June 2024
Many thanks for taking the time to leave a review and we are delighted you have awarded us 5 stars. From everyone at our Bishop Team a huge thanks and we look forward to helping you again in the future.
5/5
GoogleBarbara has been an absolute diamond from the very first phone call. Lovely and friendly team.
Agent replied · 16 June 2024
Hello Ned, Thank you for your review. The team will be thrilled to hear your kind words. Best wishes
1/5
GoogleI put an offer in for an house but they said it was to low so never put it forward to the seller but thats not there right to do that the seller should be informed of any offers so they can make there own decision 😡 …
Agent replied · 16 June 2024
Simon, thank you for your review and bringing this to our attention. We understand that our team at Bishop Auckland have been in contact and resolved this issue. Please stay safe.
5/5
GoogleGreat Team nothing's a trouble and always their to help Martin as always kept us up to date and the girls have been brilliant, would recommend wood to everyone Trev and Viv.
Agent replied · 16 June 2024
Thank you both. We were very quick off the mark in selling your home. Working hard to get you into your brand new flat!
5/5
GoogleWe would like to thank Martyn, Amanda and Elizabeth at JW Wood Bishop Auckland for a very professional service selling our house and the purchase of new property.
Agent replied · 16 June 2024
We are very grateful for your review and our team will be delighted to read your comments.
5/5
GoogleAbsolutely first class service from Martyn and the team. Our property was valued, listed, and sold within 4 days. Fantastic.
Agent replied · 16 June 2024
Thank you for your kind words, It always great to hear.
5/5
GoogleCannot speak highly enough for the service the team provide to sell my home. Great communication and nothing was to much trouble. I would highly recommend them.
Agent replied · 16 June 2024
Thank you very much for your kind words. It’s always good to hear!
5/5
GoogleSue Stephenson was extremely knowledgable, helpful and reassuring and was the voice of reason in an otherwise stressful house purchase. We were very grateful to her.
Agent replied · 16 June 2024
Many thanks for taking the time to leave a review, Mrs Price. We appreciate your kind words and are delighted you have awarded us 5 stars.
5/5
GoogleThe service from JW Woods Bishop Auckland has been professional and efficient from my initial enquiry. Thank you to Amanda for being couteous and for keeping me up to date on all of me viewings.
Agent replied · 16 June 2024
Many thanks for the review and we are delighted that you had a great experience with our Bishop Auckland team.
5/5
GoogleBrilliant service Barbara was most helpful, kept us up to date with our sale. Thank you J W Wood for your efficient & professional service.
Agent replied · 16 June 2024
Thank you for your kind review, Barbara will be thrilled to hear your kind words
5/5
GoogleFriendly and helpful staff. I was added to the mailing list and was informed immediately of all properties that came available that met my requirements. As a result I am now in the process of purchasing my dream home. Thank you J W Wood. Kay L
Agent replied · 16 June 2024
Hi Kay, it is always wonderful to hear that we have helped someone find their dream home! Thank you for the great review!
5/5
GoogleI cannot fault Martyn and his team at JW Wood. Martyn viewed, valued and marketed the property in amazingly quick time, whilst being accurate, on the ball and with a superb eye on the detail. By the end of the first week, the property had offers; of which one was accepted. Five stars - well done, JWW!
Agent replied · 16 June 2024
Thank you Marie, What a wonderful house it is, and it’s always a pleasure dealing with lovely clients!
5/5
GoogleWe received a very professional and efficient service when buying our new house. Amanda was amazing and was always at the end of the phone when we needed her. Would highly recommend.
Agent replied · 16 June 2024
Its great that you managed to find your new home and that we were there to support you through the purchase.
5/5
GoogleJ W WOOD Bishop Auckland branch has handled the sale of our property they have been very professional and got the sale through. Martyn Hunter handled the sale along with his team and we would like to thank all the staff at Bishop office for doing a good job. Thank You,.
Agent replied · 16 June 2024
Thank you Janice and John for your kind words. We wish you all the best in your retirement.
5/5
GoogleIt is a pleasure to deal with Martyn Hunter at JW Wood in Bishop Auckland.He is professional, reponsive, straightforward and honest in his advice. I have also received excellent service and support from JW Wood in Consett. A great firm for anyone buying and selling property in the North East.
Agent replied · 16 June 2024
Hi Aine, Thank you for your kind words. It is always a pleasure! Best wishes.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
JW Wood is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: North East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
JW Wood is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 2017
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, North East
Source: RAN Awards winners lists, as published, linked by year.
Want JW Wood to help?
Send JW Wood a message.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 903 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 883.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
