5/5
GoogleThese agents have been very helpful in my pursuit of a new home. I would reccomend them to anyone who has property needs.
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
2,994 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,994 reviews on four platforms, rated 4.8 out of 5 overall.
2,749
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
204
Reviews on Trustpilot
Business-wide
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Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL899 reviews · 684 on Google (4.8)45 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL879 reviews · 666 on Google (4.8)47 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ769 reviews · 573 on Google (4.9)32 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA526 reviews · 329 on Google (4.9)21 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH509 reviews · 310 on Google (4.8)23 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ474 reviews · 259 on Google (4.8)28 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL308 reviews · 111 on Google (5.0)18 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 2,742 reviews on Google only. Show every review
Google4/5
GoogleThe girls at JW Wood have been very helpful and have offered a great service
5/5
GoogleFirst time buyer and everything went smoothly. Karen was there to help any time I needed and was really helpful. Excellent customer service, supportive staff and very knowledgeable and accommodating. Would recommend.
Agent replied · 13 October 2026
Karen clearly made your first purchase as straightforward as it should be. We're so pleased she was there whenever you needed her, and that the whole team could support you through it, thank you for recommending us.
5/5
GoogleCan’t fault service, absolutely fantastic and timely in the report. Would recommend
5/5
GoogleFrom the moment David came into my home to value it i knew I had chosen the right agent. Denis both julie’s all staff have been amazing. I have been in my happy home for 40 years so it’s a very difficult decision for me to leave it. Words can’t express how happy I am with JW woods. I called into the office in consett and the staff were so lovely. I can not praise these lovely people enough for there kindness. Congratulations JW wood 😊
Agent replied · 13 October 2026
Leaving a home after 40 years is such a significant move, and we're really touched that David and the team in Consett helped make it feel right for you. Denis and both Julies will be so pleased to hear your kind words. It's lovely to know you felt supported throughout, and we're genuinely grateful you chose us for such an important step.
5/5
GoogleAlways efficient bright and cheerful
Agent replied · 13 October 2026
Thank you, James. It's lovely to hear that the team's approach made a positive impression, being efficient while staying personable is exactly what we strive for, and your feedback means a lot to us.
5/5
GoogleEfficient, responsive, reasonable price. Detailed survey and communication. Would definitely recommend.
5/5
GoogleCompetitive pricing and very efficient service
Agent replied · 8 October 2026
Thank you Mr Lefley for the 5 star review. Please let us know if we can assist any further.
5/5
GoogleNothing was too much trouble. They explained everything clearly and communicated updates regularly. The Team are friendly and helpful. Thank you
Agent replied · 8 October 2026
That kind of attentiveness makes all the difference when you're selling, so we're really pleased the team gave you that throughout. Clear communication and regular updates are what we always aim for, and it's good to know you felt well looked after. Thanks for leaving this, Julie.
5/5
GoogleBig thank you, to the amazing team at JW Wood Consett for providing excellent service. They made the whole process incredibly smooth, stress-free, and kept me updated every single step of the way. If you are looking to buy or sell in the Consett area, look no further than this fantastic local team. Thank you so much for all your hard work! 🙌
Agent replied · 7 October 2026
Thanks so much for this, Elizabeth. Keeping you informed at every stage is something we really prioritise, so it's great to know the team in Consett did exactly that. We really appreciate you recommending us to others in the area.
5/5
GoogleGreat experience working with Shanade and Lucinda at JW Wood. Look forward to purchasing more properties with them.
Agent replied · 6 October 2026
Working with clients who are planning to come back is the best compliment we can get. Shanade and Lucinda will be really pleased to hear this, and we look forward to helping you again in the future.
5/5
GoogleSo happy i used JW Wood to sell my home.. the service was exceptional from beginning to end. Tracy came to value the house, Denise and Julie were in contact at the beginning dealing with viewings and offers, then Dawn took over the account and was my constant support till the end… couldnt have wished for a better experience… 100 percent recommend for any one moving. Thank you ladies I appreciate all you did for me.
Agent replied · 5 October 2026
Having four members of the team supporting you through the whole journey says everything about how much care went into your sale. We're so glad Tracy, Denise, Julie and especially Dawn made the experience as smooth as it could be, and thank you for recommending us so warmly.
5/5
GoogleHad a really positive experience selling my house with JW Woods. Ella, who dealt with me throughout, was excellent at her job, very professional, knowledgeable, and always kept me fully informed every step of the way. She was also friendly and easy to deal with, which made the whole process much less stressful. As for the team, they were really helpful and professional throughout. I’d happily recommend them to anyone looking to sell!
Agent replied · 5 October 2026
Ella being both knowledgeable and easy to deal with is exactly the balance we aim for, so we're really glad she made the process less stressful for you. Thanks for taking the time to recommend us, Glen, and we're pleased the whole team looked after you well.
5/5
GoogleWe have recently listed our home for sale and we had Joe from Consett branch come and do the evaluation and then to take the photos of the property, he was very friendly, made everything so easy, and we have now sold our home after one viewing and it being on the market less than a week! Lovely young man!
Agent replied · 3 October 2026
Thanks so much, Lauren. Joe will be chuffed to hear this, and what a result with the sale after just one viewing. We're really pleased it all came together so quickly for you.
4/5
GoogleThanks to JW Wood for selling my house. Wasn’t plain sailing but they helped with a little glitch and the rest went through pretty smooth. Thank you
Agent replied · 5 October 2026
We're really pleased we could help you get over the line, Lynne. No sale is ever completely straightforward, so we're glad we could sort out that glitch and keep things moving for you. Thanks for trusting us with your house sale.
5/5
GoogleI have had a really good experience with JW Wood from valuation, photos, marketing of house and viewings. It has all been very smooth and the staff have all been amazing.
Agent replied · 2 October 2026
It's lovely to hear the whole process has felt smooth from start to finish, Deborah. We know selling a home involves so many moving parts, so we're really pleased our team has looked after you well at every stage. Thanks for sharing this.
5/5
GoogleAll the girls were very helpful from the start. Quick replies to emails and almost always available for a phone call. Chloe dealt with our purchase and she has been spot on !
Agent replied · 2 October 2026
Thanks so much, Jack. We really appreciate you taking the time to leave this, and Chloe will be delighted to know she got it right for you. It's great to hear the whole team looked after you well throughout your purchase.
5/5
GoogleShanade has been incredibly helpful through the whole process. Always easy to contact and always happy to help with anything. The whole process has been made really straightforward and understandable even to a first time buyer. Would highly recommend to anyone
Agent replied · 2 October 2026
Shanade will be so pleased to hear this, helping first-time buyers feel supported through every step is exactly what we aim for. Thanks for recommending us, Phil, and congratulations on your purchase.
5/5
GoogleCustomer service second to none.
Agent replied · 3 October 2026
Thanks so much, Christine. That's really kind of you to say, and it means a lot to us that we got the service right for you.
5/5
GoogleFirst class service all round. We viewed a house that was not quite right for us. Tony showed us around and after talking he said he had somewhere else he could show us. We have had our offer accepted on that property!! We called the office and Denise has been so helpful and always available. As first time buyers we could not have asked for more and truly appreciate everything.
Agent replied · 1 October 2026
It's brilliant that Tony listened and thought to show you that second property, clearly the right instinct. We're so pleased Denise has been able to support you both as first-time buyers, and we're all really delighted your offer's been accepted.
5/5
GoogleJulie and team have been totally amazing kept me informed every step of the way would highly recommend
Agent replied · 1 October 2026
Really glad Julie and the team kept you in the loop throughout, it makes such a difference when you know what's happening at each stage. Your recommendation means a great deal to us, and we're so pleased we could help with your move.
5/5
GoogleJWW and specifically Julie provided a fantastic service in the search for a new property, and in the ongoing negotiation and preparation for sale. Very responsive, clear communicatiom and very knowledgeable on the process to help, this is particularly important as we are overseas buyers.
Agent replied · 30 September 2026
Thank you, Stephen. Julie will be really pleased to hear this, supporting overseas buyers does take that extra care with communication and timing, and we're glad she could guide you through both the search and the sale prep so smoothly.
5/5
GoogleAll the staff very friendly and exceptionally helpful especially Julie Leithead who guided us through the process.
Agent replied · 30 September 2026
Thank you, Pauline. Julie puts such care into guiding people through each step, so it's lovely to hear how much that helped you both. We really appreciate you sharing this.
5/5
Google⭐⭐⭐⭐⭐ I honestly can’t thank the team at JW Wood enough for the service I received. …
Agent replied · 27 September 2026
Thank you so much for this, Chris. That timeline really was impressive, from viewing to accepted offer to paperwork all sorted within about 24 hours takes some serious coordination, and we're delighted Barbara, Martyn and Elizabeth could make it happen for you so smoothly.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 899 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 879.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards: JW Wood, Durham won Platinum; JW Wood, Consett won Platinum; JW Wood, Darlington won Gold; JW Wood, Bishop Auckland won Gold; JW Wood, Chester Le Street won Gold.
Want JW Wood to help?
Send JW Wood a message.
