Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleJ W Wood Estate Agents Durham - have a great team, from my initial encounters with Geoff and Jonathan, through to the sale being handled by Ann and Liam. The team are highly experienced, very organised and provide you with honest answers …
David · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear David, many thanks for providing an excellent review, your kind comments are much appreciated. As a client who experienced trying to sell through another agent and then transferring to J W Wood you are well placed to comment that all agents are not the same.
★★★★★ 4/5
GoogleAfter some initial issues with my first point of contact at JW Woods (who I believe has now left the company), we completed on the purchase of our family home. Ann and Elaine took over as my points of contact and really pulled it out of the …
Amy · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Amy, many thanks for taking the time to provide a review. I’m sorry to hear of the initial problem you experienced but of course delighted everything was resolved to your satisfaction. Hope you are very happy in your new home
★★★★★ 5/5
GoogleFrom our initial meeting with Jonathan the service from the JW Woods team has been excellent. Elaine and Ann have given us honest and sound advice and worked hard to promote the sale of our property. I would definitely recommend JW Woods.
Kathryn · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Kathryn, many thanks for your 5* review and kind comments. Sound professional advise is essential when we have a situation where we receive multiple offers. We have a very experienced team so I’m delighted to hear you have had excellent service
★★★★★ 5/5
GoogleJW Woods gave a great personal service from the start on recommendations to getting my property ready to sell to viewings and advice on how to manage a chain sale.
Gary · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Gary, many thanks for your 5* review and kind comments on the service you have received
★★★★★ 5/5
GoogleAbsolutely brilliant service! Constant advice throughout a really fast paced sale. Would definitely use again and thoroughly recommend.
Dave · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Dave, delighted to hear you have received brilliant service from our sales team. I have reviewed your file and not we had four offers on the property. The transaction will now be handled by our after sales team through to a satisfactory completion
★★★★★ 5/5
GoogleThanks to JW Wood Durham team and to Elaine Anderson personally for ideally professional and smooth process of purchasing the property in UK. Not an easy process for person who has minimal local knowledge of how do it but with Elaine support it was really easy,
Dmitry · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Dmitry, it is most encouraging to hear you have had a great experience with Elaine and our Durham sales team. It is extremely important that we provide everyone with a high level of service. The transaction will now be handled by our after sales team who will also guide you through the process to a satisfactory completion.
★★★★★ 5/5
GoogleI can strongly recommend J W Wood who have provided an excellent service throughout the sale of our house. As we have been away from the property during the process it was particularly important to select an agency who could manage things …
Jackie · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Jackie, many thanks for such a fantastic review. We often hear the words “all estate agents are the same” but your kind comments and experience show otherwise. Your words are extremely refreshing
★★★★★ 5/5
GoogleVery good service from JW Wood, which has been managing most of the properties we have been interested in. Good and efficient work from Ann, Elaine and Liam, who helped us eventually secure the property on which we made an offer.
Charles · 9 October 2022 · JW Wood Durham (Lettings)
★★★★★ 5/5
GoogleHighly recommended
Reese · 9 October 2022 · JW Wood Durham (Lettings)
★★★★★ 5/5
GoogleStaff very helpful and communication was tremendous. Kept me well informed about price and change in market price.
Mick · 9 October 2022 · JW Wood Durham (Lettings)
★★★★★ 5/5
GoogleRating only, no written review.
Maisie · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Thank you for the 5 star review. Truly appreciated!
★★★★★ 5/5
GoogleJ W Wood have given an excellent service at what is for many a difficult and challenging time. All staff were helpful and efficient but I would like to mention Jonathan and Amanda in particular for their professionalism and helpfulness in …
Sheila · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Dear Sheila- thank you so much for taking the time to send an excellent review. Ann and Jonathan are both very experienced members of our Durham team and will be extremely encouraged by your kind comments
★★★★★ 5/5
GoogleBrilliant service from JW Wood and I could not fault them. Amanda Killops dealt with me from start to finish and she was always very pleasant and approachable. I have never sold a property before and she was always there to answer any …
Carol · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Dear Carol, many thanks for taking the time to provide a 5* review. Aftersales is an important part of our business and Amanda plays a key role in that department. She will be most encouraged by your kind words
★★★★★ 5/5
GoogleEdit May 22 - We have just completed - delays in no way due to JW Wood. I must say the aftersales care provided - in particular by Amanda Killops. I work in the service industry and the service provided by Amanda has been second to none. …
Steven · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Steven - great to hear you've received excellent service from our Durham sales team. As you say this can be a traumatic time so I'm pleased to hear things have gone smoothly for you. Our after sales team will now see you through the next process to completion
★★★★★ 5/5
GoogleVery helpful and friendly at every stage.
Michael · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Michael, many thanks for your 5* review, your comments are welcome. The transaction will now be transferred to our after sales team who will deal with it through to completion
★★★★★ 5/5
GoogleJonathan and Ann managed the entire transaction from end-to-end on the recent sale of our home. The initial interface, photographs and associated literature were excellent. The professionalism, politeness and communication from both …
Christopher · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Christopher, many thanks for providing an excellent 5* review. Your comments are very much appreciated. Our after sales team will now assist in the sale through to completion
★★★★★ 5/5
GoogleExcellent experience and service from the whole team at J W Wood. Ann Stobbart in particular kept me fully informed of what was happening and good notice of all viewings
Alex · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Alex, many thanks for providing a 5* review. Ann and our Durham sales team will be encouraged by your kind comments.
★★★★★ 5/5
GoogleThe valuer arrived on time and he had already prepared a comprehensive dossier on the housing market in our locality. We discussed the proposed sale in a friendly and open manner and came to a valuation which was both realistic and …
Graham · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Graham, wow this is a fantastic really detailed 5* review. I am extremely grateful for your kind comments and of course delighted you have received excellent service from our Durham sales team.
★★★★★ 5/5
GoogleKate Strange is absolutely amazing! Being a first time buyer I was really nervous and didn't know what to expect. Kate has made this whole process stress free and smooth. Constant updates and genuinely lovely woman. Thank you so much Kate a really do appreciate everything you have done!
Dena · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Dena, many thanks for you excellent review and kind words. Kate has only been with us since February but is doing some excellent work which is backed up by your comments.
★★★★★ 5/5
GoogleExcellent service from JW Wood. Ann Stobbart was always approachable and quick to answer any queries.
Leanne · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 9 October 2026
Dear Leanne, Ann is a senior member of our sales team in Durham and will be greatly encouraged by your kind comments
★★★★★ 5/5
GoogleRating only, no written review.
Holly · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Thanks Holly for leaving us a 5 star review, we are very grateful.
★★★★★ 5/5
GoogleRating only, no written review.
Alice · 9 October 2022 · JW Wood Durham (Lettings)
★★★★★ 5/5
GoogleFantastic service from the Durham team.
Always prompt at answering the phone and getting back to you when needed.
Excellent service from first contact with Jonathan, to Liam, Elaine, Kate and …
Lynne · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Dear Lynne, great to hear you’ve received excellent service from our Durham sales team. Your file will now be handled by our after sales team who will see the matter through to completion
★★★★★ 5/5
GoogleFrom beginning to end Woods staff were extremely professional, and helpful. I would highly recommend them to anyone considering house sale, and given the market conditions currently it was a smooth process. Thank you.
Derek · 9 October 2022 · JW Wood Durham (Lettings)
Agent replied · 28 August 2024
Dear Derek, many thanks for your excellent 5* review, your kind comments are very much appreciated
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